Hyatt Place North Charleston

3.0 star property

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Photo gallery for Hyatt Place North Charleston

Exterior
Exterior
Lobby sitting area
Bar (on property)
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi

Explore the area

View in a map
2455 Prospect Drive, North Charleston, SC, 29406
  • Place, Northwoods Mall
    ‪1 min drive‬
  • Place, Trident Technical College- Thornley
    ‪3 min drive‬
  • Place, North Charleston Coliseum and Performing Arts Center
    ‪8 min drive‬
  • Airport, Charleston, SC (CHS-Charleston Intl.)
    ‪9 min drive‬

Room options

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(134 reviews)
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds

8.8 out of 10
Excellent
(59 reviews)
  • 48 sq m
  • Sleeps 6
  • 2 Queen Beds

Room, 1 Queen Bed with Sofa bed (High Floor)

9.4 out of 10
Exceptional
(3 reviews)
  • 48 sq m
  • Sleeps 6
  • 1 Queen Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Accessible, Bathtub

9.6 out of 10
Exceptional
(4 reviews)
  • 48 sq m
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed (High Floor)

8.8 out of 10
Excellent
(21 reviews)
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

Accessible Two Queen Room with Tub and Sofa Bed

  • Sleeps 6

Room, 1 King Bed, Accessible Bathtub

  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Mobility Accessible

  • Sleeps 6
  • 2 Queen Beds

King Room With Sofa Bed-High Floor

  • Sleeps 4

Hf Queen Sfbd

  • Sleeps 6

Accessible King Room With Tub And Sofa Bed

  • Sleeps 3

Accessible Two Queen Room With Roll In Shower And Sofa Bed

  • Sleeps 5

Two Queen Room with Sofa Bed

  • Sleeps 6

King Room with Sofa Bed

  • Sleeps 4

Similar properties

About this property

Hyatt Place North Charleston

This smoke-free hotel features an indoor pool, a restaurant and a bar/lounge. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a coffee shop/cafe and laundry facilities are on-site.
Hyatt Place North Charleston offers 113 accommodations with coffee/tea makers and complimentary newspapers. This accommodation offers separate sitting areas. Pillowtop beds feature down duvets. 42-inch flat-screen televisions come with premium cable channels and pay-per-view films. Rooms have partially open bathrooms. Bathrooms include designer toiletries and hairdryers.

This North Charleston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains.

Recreational amenities at the hotel include an indoor pool.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hyatt Place North Charleston. During your stay, you'll be within walking distance of Northwoods Mall. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, 2 meeting rooms and laundry facilities
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 8 minutes by car from Charleston Tanger Outlets and 8 minutes from United States Air Force Charleston Air Force Base
  • Dogs welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

There are 2 meeting rooms available. The business-friendly Hyatt Place North Charleston also features an indoor pool, laundry facilities, and express check-out. Self parking is free.

This 3-star North Charleston hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.
Hyatt Place North Charleston has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Indoor pool
  • TV in common areas
  • Wine tours

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Business services

  • 2 meeting rooms

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 75.00
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus a one-off USD 100 cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 75.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Property is also known as

Hyatt Place Hotel North Charleston
Hyatt Place North Charleston
North Charleston Hyatt Place
Hyatt Place North Charleston Hotel North Charleston
Hyatt Place North Charleston Hotel
Hyatt Place Charleston Hotel
Hyatt Charleston Charleston
Hyatt Place North Charleston Hotel
Hyatt Place North Charleston North Charleston
Hyatt Place North Charleston Hotel North Charleston

Hyatt Place North Charleston Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 579 out of 1056 reviews
Rating 8 - Good. 226 out of 1056 reviews
Rating 6 - Okay. 121 out of 1056 reviews
Rating 4 - Poor. 56 out of 1056 reviews
Rating 2 - Terrible. 74 out of 1056 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Sharon

Travelled with family
Liked: Amenities, property conditions & facilities
Staff very nice, breakfast was good It did have more hot options than most. Only one elevator working so very slow. Extra sofa sitting area was nice room felt larger. No safe or microwave in room. Air conditioner ran all the time didn’t seem to adjust on wall thermostat. Indoor pool was nice and warm enough to swim. Overall descent stay
Stayed 2 nights in Jan 2026

10/10 Excellent

Krizia

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was wondeful just like the picture when u booked it…staff was amazing especially ms.Tasha Washington beautiful personality helpful and goes up and beyond for the guess.
Stayed 2 nights in Jan 2026

10/10 Excellent

Lanny

Liked: Cleanliness, amenities, property conditions & facilities
Very accommodating!
Stayed 3 nights in Jan 2026

8/10 Good

Desiree, Charlotte

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendliness of the staff!
Stayed 2 nights in Jan 2026

8/10 Good

Donald

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The staff is very friendly and helpful. The first room that I was given had not been cleaned yet. The breakfast was excellent every morning.
Stayed 3 nights in Jan 2026

10/10 Excellent

Caitlin

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious room. Hospitality was great, daily greeting from every member you met. Pool was warm. Breakfast was hot and served for a longer period. Only complaint was being in a room where the trash was collected/emptied at 450am several days during our stay. Will go back.
Stayed 7 nights in Jan 2026

2/10 Terrible

Anthony

Business traveller
Disliked: Cleanliness
I drove there from NJ. It was a 13 hour drive. Upon arriving I went to my room to freshen up. I opened the door and the room smelled a bit musty. I went downstairs, to get a chicken sandwich. I went back to my room to eat my chicken sandwich and discovered it was chicken wings. Ugh. Night 2, I ordered the chicken sandwich that I was supposed to get the night before, and they did not have any bread to make any sandwiches. Ugh. Night 3, I tried ordering a chicken sandwich again, this time they had bread but no chicken. This scenario went on for 10 days. Unbelievable! I finished my business so I decided to checkout two days early. This was a whole new problem. I booked my stay through Expedia. When I went to checkout, the staff told me I would have to get a refund from Expedia for the two days that I already paid for, so I called Expedia while standing at the front desk. The person on the phone from Expedia clearly told me, while on speakerphone, that the hotel would have to refund me as they ran my credit card. The hotel was steadfast that Expedia had to refund me. The representative from Expedia told them directly, from my phone, that they had to refund my money. They hotel staff personnel then said they couldn't do it as they were not authorized and their manager would have to do it. Of course, the manager was not in that day. I have yet to receive my refund. On top of all of this, my room always smelled musty. I would not recommend staying here.
Stayed 6 nights in Jan 2026

10/10 Excellent

Tristan

Stayed 1 night in Jan 2026

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was fresh and on point
Stayed 3 nights in Jan 2026

4/10 Poor

Oscar

Stayed 2 nights in Jan 2026

8/10 Good

Jacob

Liked: Cleanliness, staff & service, amenities
Clean
Stayed 2 nights in Oct 2025

6/10 Okay

Anthony

Travelled with group
Liked: Staff & service
Disliked: Amenities
Decent Breakfast, no other good dining options during the day
Stayed 6 nights in Jan 2026

2/10 Terrible

Rosemarie, SHINGLE SPRINGS

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
When we arrived we immediately noticed issues 1) elevator was not functioning correctly the right side was not functioning at all the left side was slow and the door opened as if we were in a scary movie, creaking and super slow. Check in how ever was perfect the tiny young lady at the front desk was super nice, efficient and went over and above. We initially were given room 106 which once we got our selves and dogs unpacked our television in that room did not work so she immediately moved us to another room but we had the inconvenience of having to move We were expecting a restaurant as advertised but there was no food on site so I used door dash but the dashers are not allowed to bring food to door so I went down to lobby to wait for my food where I encountered a vagrant whom seemed to be waiting until I was going back to my room when I noticed his lingering I called my husband he realized what I had done and took off before my husband could get to me again because of the elevator that was not working properly. I suggest not staying on the north side but if you do choose a different hotel
Stayed 2 nights in Jan 2026

2/10 Terrible

Destiny

I sat at the front desk for like 15 minutes while the from desk guy kept answering phone call after phone call. Arguing with one person on the phone repeating the same thing over and over again about a card issue. Was very frustrating as I was already there with 2 kids. With multiple bags. It was like 7/8 pm. It was cold outside. And I was ready to get settled. And then he tells me oh it’s gonna be double what you were already charged from Expedia because you are a “local” I was not a local. I tried explaining my license was not updated yet. And I lived an hour away from this exact hotel. Then after him getting on the phone with his manager she waved that fee and let me stay for the original amount that I already paid. But told me that I would not be getting the $15 convince fee back that the would keep it - okay whatever fine I was ready to be done. Room was ok. My bathroom walls were dirty. Then - I shut the bathroom door once (apparently you aren’t supposed to do that) so I had to call the front desk because it locks itself if shut. The front desk guy who also checked me in said “oh just stick a coin oh your nail in the slot to turn it it’ll open then” well guess what I didn’t have a coin. And my nail was NOT working. So I had to find a plastic piece out of our trash can to open our bathroom door back. I will not stay here again. An honestly - I wish I could just get my money back because I left immediately the next morning. Check out wasn’t till 12 and I left around 7.
Stayed 1 night in Jan 2026

10/10 Excellent

Brandon

Stayed 1 night in Dec 2025

8/10 Good

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities
Only one of the elevators was working and it looks like it’s been a while since it stopped working. Room was good no issues
Stayed 2 nights in Jan 2026

6/10 Okay

Jeff

Travelled with family
Rushed out of breakfast area at 9:00 a.m. Coffee was cold. No offer to fix another pot. Left room at Noon on Sunday and returned around 6:00 p.m. to unmade bed, and no clean towels in bathroom.
Stayed 2 nights in Jan 2026

10/10 Excellent

Qiuana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
LOVED my stay!! The room was nice, the staff was friendly and the beds were so comfortable. The only thing I really didn't care for is the microwave not being in the room, having to go downstairs all the time is annoying. But the breakfast was very good loved the options everyday, they just really need more than 1 person in the kitchen. Would stay here again!
Stayed 1 night in Jan 2026

6/10 Okay

Rifaat

Liked: Staff & service
Stayed 3 nights in Jan 2026

10/10 Excellent

Vernita

Liked: Cleanliness, amenities, property conditions & facilities
My room was great! The staff amazing!
Stayed 2 nights in Jan 2026

10/10 Excellent

Moti

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good hotel for family
Stayed 1 night in Jan 2026

4/10 Poor

Emillio

Travelled with group
Disliked: Amenities
The room had dog hair and the beds was not clean
Stayed 5 nights in Jan 2026

6/10 Okay

Stephanie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bathroom tile and grout was quite dirty. Overall, the building and room were quite warn and in need of many updates
Stayed 1 night in Jan 2026

2/10 Terrible

Mike

1/5 – Extremely Disappointing Check-In Experience Hotel: Hyatt Place North Charleston Check-in: January 14, 2026, around 8:00 PM Booking: Expedia (fully prepaid) This was one of the worst check-in experiences I’ve had, and it was completely unacceptable for a Hyatt-branded property. Excessive wait time at check-in Upon arrival around 8 PM, we were left waiting at the front desk for an unreasonable amount of time, with no explanation or apology. Unprofessional and disrespectful front desk behavior I booked this stay through Expedia and the reservation was fully prepaid. I provided: • The credit card used for the reservation • A valid government-issued ID Although my last name matched exactly, the reservation was made using my commonly used name (not my legal name), which I have been using without issue for over 10 years when traveling. Instead of handling this professionally, the front desk agent became dismissive and deliberately difficult. He even said, in a condescending tone: “It’s my first day on the job. I don’t know.” This did not come across as an explanation—it felt like an attempt to lecture or embarrass a paying guest while avoiding responsibility. Abandoned the check-in process In the middle of the check-in process, the front desk agent walked away without saying a word to handle matters at another property, leaving us standing there. After several minutes, he returned and continued as if nothing had happened. This was extremely unprofessional.
Stayed 1 night in Jan 2026

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2026