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AC Hotels by Marriott Charlotte City Center

3.5 star property

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Photo gallery for AC Hotels by Marriott Charlotte City Center

Terrace/patio
View from property
Reception
Daily buffet breakfast for a fee
Rooftop bar

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
220 East Trade Street, Suite 500, Charlotte, NC, 28202
  • Place, Spectrum Center
    ‪2 min walk‬
  • Place, Charlotte Convention Center
    ‪7 min walk‬
  • Place, Bank of America Stadium
    ‪11 min walk‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪14 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(45 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(120 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed with Sofa bed, Balcony

Room, 1 King Bed with Sofa bed, Balcony | Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed, Balcony

9.0 out of 10
Wonderful
(11 reviews)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Balcony

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Balcony

8.8 out of 10
Excellent
(6 reviews)
  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed | Living area | 47-inch LCD TV with satellite channels, TV

Junior Suite, 1 King Bed with Sofa bed

  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom

47-inch LCD TV with satellite channels, TV

Suite, 1 Bedroom

  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, Multiple Beds

47-inch LCD TV with satellite channels, TV

Suite, Multiple Beds

  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed, Balcony

Suite, 1 King Bed with Sofa bed, Balcony | Living area | 47-inch LCD TV with satellite channels, TV

Suite, 1 King Bed with Sofa bed, Balcony

  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed

Room, 1 King Bed | Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed

8.8 out of 10
Excellent
(19 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds (Hearing Accessible)

10.0 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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Bar (on property)
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  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.1 out of 5, Very good, 1,007 reviews
The price is €134
includes taxes & fees
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About this property

AC Hotels by Marriott Charlotte City Center

Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business centre, valet parking and a business centre. Housekeeping is available on request.
AC Hotels by Marriott Charlotte City Center offers 185 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. 47-inch LCD televisions come with premium satellite channels. Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and change of bedsheets can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at AC Hotels by Marriott Charlotte City Center. During your stay, you're just a quick walk from Spectrum Center. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy Mediterranean cuisine while dining at AC Lounge
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Spectrum Center and 5 minutes on foot from Charlotte Convention Center
  • Pets welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 3 meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 2728 square feet (253 square metres) and includes conference space. A 24-hour fitness centre, a terrace, and a garden are also featured at the business-friendly AC Hotels by Marriott Charlotte City Center. Parking is available for a fee.

This 3.5-star Charlotte hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
AC Lounge – This lobby lounge specialises in Mediterranean cuisine.
Nuvole – On-site rooftop bar. Open daily.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 34 per day; includes in/out privileges)
  • Valet parking on site (USD 42 per day; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 16 for adults and USD 12 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • AC Lounge
  • Nuvole

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Wedding services

Business services

  • 2,728 square feet of conference space
  • 24-hour business centre
  • 3 meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 47-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Contactless check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay, plus a deposit of USD 100 per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 16 for adults and from USD 12 for children
  • Self-parking fee: USD 34 per day (in/out privileges)
  • Valet parking fee: USD 42 per day (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

AC Marriott Charlotte Hotel

AC Marriott Charlotte

AC by Marriott Charlotte Hotel

AC by Marriott Charlotte Charlotte

AC by Marriott Charlotte Hotel Charlotte

AC Hotels by Marriott Charlotte City Center Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 900 out of 1238 reviews
Rating 8 - Good. 181 out of 1238 reviews
Rating 6 - Okay. 77 out of 1238 reviews
Rating 4 - Poor. 38 out of 1238 reviews
Rating 2 - Terrible. 42 out of 1238 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Alain

The room was perfect. The staff was courteous! Check-in was a breeze
Stayed 1 night in Feb 2026

10/10 Excellent

Danzel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2026

10/10 Excellent

Harold, Indian Trail

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great ambience. Clean rooms. The balcony is the best part.
Stayed 1 night in Feb 2026

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay once again. Everyone was polite, helpful and accommodating. Will definitely book the AC in the future.
Stayed 2 nights in Feb 2026

6/10 Okay

eric

Liked: Cleanliness, staff & service
I was thankful for the email the staff sent to give instructions on how to enter the property and navigate through the parking garage. It was still quite confusing. The staff was busy but courteous. It seemed that we spent half of our stay waiting for elevators which slow and usually packed. The room was nice and clean if a little small.
Stayed 1 night in Feb 2026

10/10 Excellent

Twana

Liked: Cleanliness, staff & service, amenities
Clean room! Great Staff! Everything was awesome. Will definitely stay again.
Stayed 1 night in Feb 2026

10/10 Excellent

Matthew

Stayed 1 night in Feb 2026

2/10 Terrible

Cortney

Had no water for the first 3 hours of the stay, the toilets were disgusting because of that, didn’t have hot water when the water came back, was offered nothing for the inconvenience.
Stayed 1 night in Feb 2026

10/10 Excellent

Cyrus

Travelled with group
Liked: Cleanliness, staff & service, amenities
Very spotless! Love the view of balcony too! Would like to stay in there again!
Stayed 1 night in Feb 2026

2/10 Terrible

Georgia

Room was humid and front desk rude
Stayed 1 night in Feb 2026

2/10 Terrible

Alicia

Disliked: Cleanliness, staff & service
I did not get the room I booked, so they just put me in a assessible room for special needs…. Then when we got in the room the balcony door was wide open and there was leaves all over the floor…. The hotel did nothing about nor did hotels.com… my weekend sucked
Stayed 2 nights in Feb 2026

8/10 Good

Larry

Stayed 1 night in Feb 2026

10/10 Excellent

Yolanda

Stayed 1 night in Feb 2026

2/10 Terrible

marni

Stayed 1 night in Feb 2026

10/10 Excellent

Deja

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, nice staff
Stayed 2 nights in Feb 2026

6/10 Okay

TAKYRA

Travelled with family
Liked: Cleanliness
Disliked: Amenities
The room was very small and tight for the amount of money they charged… guess it was the location we paid for. The Refrigerator barely worked, there was no microwave in the room. There wasn’t any closet. The room literally had two beds a bathroom and a tv…The had bags of ice in the hallway which didn’t seem very sanitary which I saw someone putting their hands in the bag.. overall hated the room but the staff was absolutely amazing!!! Very pleasant and helpful…
Stayed 3 nights in Feb 2026

10/10 Excellent

Savannah

Stayed 3 nights in Feb 2026

10/10 Excellent

Kendall

Liked: Cleanliness, staff & service, amenities
Angela at the front desk was amazing
Stayed 2 nights in Feb 2026

8/10 Good

Sally

Liked: Cleanliness, staff & service, amenities
Clean quiet room in a good location Friendly staff, however we came in the rain and did not know what to do with the car and got no atten from 2 staff outside at kiosk chatting and ignoring us - I had to get out of the car and go to them to inquire about self parking vs valet
Stayed 1 night in Feb 2026

8/10 Good

Jennifer

Stayed 1 night in Feb 2026

2/10 Terrible

Ashley

Disliked: Cleanliness, staff & service
Room , staff ! Horrible ! Worst experience
Stayed 1 night in Feb 2026

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Feb 2026

6/10 Okay

T'Keyah

Travelled with partner
Liked: Cleanliness
I think the amenities could be improved, but overall we were happy with our stay.
Stayed 2 nights in Feb 2026

10/10 Excellent

Casey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and beautiful view
Stayed 2 nights in Feb 2026

6/10 Okay

Andrii

It was okay, but the heater in the room worked loud
Stayed 1 night in Feb 2026