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AC by Marriott Charlotte

3.5 star property

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Photo gallery for AC by Marriott Charlotte

47-inch LCD TV with satellite channels, TV
47-inch LCD TV with satellite channels, TV
Suite, 1 King Bed with Sofa bed, Balcony | Desk, laptop workspace, blackout curtains, iron/ironing board
Desk, laptop workspace, blackout curtains, iron/ironing board
Property amenity

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Parking available

Explore the area

View in a map
220 East Trade Street, Suite 500, Charlotte, NC, 28202
  • Place, Queen City Quarter
    ‪1 min walk‬
  • Place, Spectrum Center
    ‪2 min walk‬
  • Place, Charlotte Convention Center
    ‪7 min walk‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪13 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(42 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(109 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Balcony

Room, 1 King Bed with Sofa bed, Balcony | Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed, Balcony

8.8 out of 10
Excellent
(8 reviews)
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Balcony

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Balcony

10.0 out of 10
Exceptional
(3 reviews)
  • 39 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed | Living area | 47-inch LCD TV with satellite channels, TV

Junior Suite, 1 King Bed with Sofa bed

  • 53 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Bedroom

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, Multiple Beds

  • 37 sq m
  • Sleeps 3
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Balcony

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Balcony

  • 39 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed

8.8 out of 10
Excellent
(18 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds (Hearing Accessible)

10.0 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
HYATT house Charlotte/Center City
  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
4.4 out of 5, Excellent, 1,543 reviews
The price is €134
includes taxes & fees
30 Nov - 1 Dec
HYATT house Charlotte/Center City

About this property

AC by Marriott Charlotte

Hotel with a restaurant, 6-minute walk to Spectrum Center
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business centre, valet parking and a business centre. Housekeeping is available on request.
AC by Marriott Charlotte offers 184 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. 47-inch LCD televisions come with premium satellite channels. Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at AC by Marriott Charlotte. During your stay, you're just a quick walk from Spectrum Center. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy Mediterranean cuisine while dining at AC Lounge
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Spectrum Center and NASCAR Hall of Fame
  • Pets welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 3 meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 2723 square feet (253 square metres) and includes conference space. A 24-hour fitness centre, a library, and a terrace are also featured at the business-friendly AC by Marriott Charlotte. Parking is available for a fee.

This 3.5-star Charlotte hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
AC Lounge – This lobby lounge specialises in Mediterranean cuisine.
Nuvole – On-site rooftop bar. Open daily.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 34 per day; includes in/out privileges)
  • Valet parking on site (USD 42 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 16 for adults and USD 12 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • AC Lounge
  • Nuvole

Things to do

  • 24-hour gym
  • Library

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2,723 square feet of conference space
  • 24-hour business centre
  • 3 meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 47-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay, plus a deposit of USD 100 per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 16 for adults and from USD 12 for children
  • Self-parking fee: USD 34 per day (in/out privileges)
  • Valet parking fee: USD 42 per day (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

AC Marriott Charlotte Hotel
AC Marriott Charlotte
AC by Marriott Charlotte Hotel
AC by Marriott Charlotte Charlotte
AC by Marriott Charlotte Hotel Charlotte

AC by Marriott Charlotte Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 816 out of 1126 reviews
Rating 8 - Good. 170 out of 1126 reviews
Rating 6 - Okay. 73 out of 1126 reviews
Rating 4 - Poor. 34 out of 1126 reviews
Rating 2 - Terrible. 33 out of 1126 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michal

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, top helpful staff, clean rooms
Stayed 2 nights in Aug 2025

6/10 Okay

TRISHA

Business traveller, Travelled with partner
I know that the AC hotel has a wonderful rating, but the cleanliness level was disappointing. I had to change rooms, but the staff handled it without any issues and were quite accommodating.
Stayed 3 nights in Aug 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Aug 2025

4/10 Poor

Malik, Chester

Stayed 1 night in Aug 2025

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful Ms.Nicole was fantastic staff all together was wonderful i will definitely be back
Stayed 1 night in Aug 2025

8/10 Good

Najla

Stayed 1 night in Aug 2025

4/10 Poor

Michael Shawn

Disliked: Cleanliness
Parking is a scam at this place, lot of people hangout outside at night. Staff not very helpful
Stayed 2 nights in Aug 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to football stadium
Stayed 1 night in Aug 2025

10/10 Excellent

Dondra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Thaddeus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exterior not the best but staff and room excellent! Rooftop bar excellent as well!
Stayed 1 night in Aug 2025

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my experience
Stayed 1 night in Aug 2025

10/10 Excellent

Shantae

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Safe and Serene

Our hotel was in the heart of the city. Easy access to just about everything, especially seasonal event!
Stayed 1 night in Aug 2025

6/10 Okay

Uriel

Liked: Staff & service, room comfort
Disliked: Cleanliness

When I arrived to my room, A/C Unit was doing a terrible noise like “mosquito”. I went downstairs and a very nice lady offered me a different room and she apologized for the inconvenient. Cleanliness is where this property needs to focus on, they don’t offer housekeeping service daily, unless you have 3+ nights, i had my trash cans with trash and needed fresh towels. Also mattress has stains on it.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was incredibly friendly and helpful.
Stayed 1 night in Aug 2025

10/10 Excellent

Tamela

Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t like the microwaves in the hallway
Stayed 2 nights in Aug 2025

10/10 Excellent

Markeda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel. We always stay here whenever we come to Charlotte
Stayed 2 nights in Aug 2025

4/10 Poor

Felicia

Disliked: Cleanliness, property conditions & facilities, room comfort

Anniversary Gone Wrong!!

When we arrived we were told they didn’t have any junior suites ready despite it being 3:30 30 min past check-in time listed we spoke with on site manager and we were given hotel credit and comp. Parking. Once we arrived to the room it smelled like chemicals and a mildewed mop, the bed was broken, the cushions on the balcony were completely covered in mold and mildew!!! We called down to address this! When they arrived they had to completely flip the bed and found that the bed was even more damaged than we thought! It took them about an hour to fix. And regarding the mold and mildew they said there was nothing they could do and that they had a cleaning company that cleans them but that apparently hasn’t been done any time recently! They were also visibly old and misshaped! This is not what you expect when you pay close to $400 for one night! I usually don’t write reviews in fact this is my first one but this was our anniversary and we were extremely disappointed!!
Stayed 1 night in Aug 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel and convenient
Stayed 1 night in Aug 2025

10/10 Excellent

Sandra

Liked: Cleanliness, amenities
Friendly staff and well run facility
Stayed 1 night in Aug 2025

10/10 Excellent

Rodney

Stayed 1 night in Aug 2025

6/10 Okay

steven

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Check your credit card after stay

Over charged after check out. Hotel refused to speak with me. Customer service was of little help. Received email after I opened claim referencing parking fee but was very snarky and the amount was not what was stated. Hotel itself was great, convenient. After visit interaction rules me out as a future Marriott customer.
Stayed 1 night in Aug 2025

10/10 Excellent

Alivia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay!
Stayed 1 night in Jul 2025

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and staff. The surrounding area requires caution when walking around.
Stayed 1 night in Aug 2025