Hilton London Metropole

4.0 star property

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Photo gallery for Hilton London Metropole

2 bars/lounges, cocktail bar
Luxury Suite (Penthouse Suite) | Private kitchen | Fridge, coffee/tea maker, electric kettle
Executive Suite, 1 King Bed | Living area | 55-inch LED TV with satellite channels, TV
Lobby
Standard Twin Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Parking available
  • Bar
  • 24/7 front desk

Explore the area

Map
225 Edgware Road, London, England, W2 1JU
  • Hyde Park
    ‪11 min walk‬
  • Buckingham Palace
    ‪6 min drive‬
  • Piccadilly Circus
    ‪6 min drive‬
  • London (LHR-Heathrow)
    ‪32 min drive‬

Room options

Room, 1 King Bed (Refurbished)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Queen Beds

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

  • 55 sq m
  • Sleeps 3
  • 1 King Bed

Suite (Octagon)

  • 65 sq m
  • Sleeps 4
  • 1 King Bed

Standard Double Room, 1 Queen Bed

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

Twin and King Connecting Room

  • Sleeps 4
  • 2 Single Beds and 1 King Bed

Standard Twin Room

  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

Deluxe Double Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

King Deluxe Room, High Floor

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Standard Double Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 King Bed

  • 55 sq m
  • Sleeps 4
  • 1 King Bed

Luxury Suite (Penthouse Suite)

  • 146 sq m
  • Sleeps 6
  • 3 King Beds

Executive Double Room, 1 King Bed, Club lounge access

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Family Room, Multiple Beds, Connecting Rooms

  • Sleeps 8
  • 4 Queen Beds

Family Room, 2 King Beds, Connecting Rooms

  • Sleeps 4
  • 1 King Bed

Family Quadruple Room

  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Family Suite, 2 Bedrooms

  • Sleeps 6
  • 2 King Beds

Superior Quadruple Room, 2 Queen Beds

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

King Deluxe Room, London View

  • Sleeps 2
  • 1 King Bed

Superior Double Room, 1 King Bed

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Superior Double Room, 1 Queen Bed, Accessible (Roll-in Shower)

  • 34 sq m
  • Sleeps 2
  • 1 Queen Bed

Executive Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed

  • 55 sq m
  • Sleeps 3
  • 1 King Bed

Octagon Suite

  • Sleeps 4
  • 1 Queen Sofa Bed and 1 King Bed

Two Double Bed Superior Room With Parking

  • Sleeps 4
  • 2 Double Beds

Deluxe King Room With London View

  • Sleeps 2
  • 1 King Bed

Renovated Twin Room

  • Sleeps 2
  • 2 Double Beds

Refurbished Executive King Room With Interior View

  • Sleeps 2
  • 1 King Bed

King Bed Studio Suite

  • Sleeps 2
  • 1 King Bed

4 Queen Bed Family Connecting Room

  • Sleeps 4
  • 4 Queen Beds

Superior Room With Two Double Beds

  • Sleeps 4
  • 2 Double Beds

King Superior Room

  • Sleeps 2
  • 1 King Bed

Penthouse Suite

  • Sleeps 8
  • 3 Double Beds

Mobility Accessible Queen Room With Roll In Shower

  • Sleeps 2
  • 1 Queen Bed

Two Bedroom Family Suite

  • Sleeps 6
  • 2 King Beds

King One Bedroom Suite

  • Sleeps 2
  • 1 King Bed

Executive King Suite

  • Sleeps 3
  • 1 King Bed

Superior Two Double Bed Room With Sofabed

  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

King Guest Room With Parking

  • Sleeps 2
  • 1 King Bed

Executive King Room

  • Sleeps 2
  • 1 King Bed

King Guest Room

  • Sleeps 2
  • 1 King Bed

Queen Room

  • Sleeps 2
  • 1 Queen Bed

City View Renovated Deluxe King Room

  • Sleeps 2
  • 1 King Bed

Connecting King And Twin Room

  • Sleeps 4
  • 1 Single Bed and 1 Queen Bed

Similar properties

About this property

Hilton London Metropole

Hotel with 2 restaurants, near Hyde Park
Along with 2 restaurants, this smoke-free hotel has 2 bars/lounges and a fitness centre. WiFi in public areas is free. Other amenities include a conference centre, a coffee shop/cafe and self parking.
Hilton London Metropole offers 1100 accommodations with laptop-compatible safes and coffee/tea makers. 55-inch LED televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre.
Hilton London Metropole's great location gets high marks from our customers. During your stay, you're just a quick walk from Paddington Central. You'll find features such as free WiFi in public areas, plus 2 restaurants and 2 bars. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 15-minute walk of Hyde Park and Madame Tussauds Wax Museum
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a business centre and meeting rooms.

Public spaces have free WiFi. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hilton London Metropole. For a fee, parking is available.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.
Bow Bar – On-site cocktail bar.
Tyburn Kitchen – On-site brasserie. Open daily.
Tyburn Kitchen Bar – On-site bar. Open daily.
Tyburn Market – On-site coffee shop. Open daily.
24-hour room service is available.

Languages

Arabic, Dutch, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 35 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; GBP 24.50 for adults and GBP 12 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Bow Bar
  • Tyburn Kitchen
  • Tyburn Kitchen Bar
  • Tyburn Market

Things to do

  • Gym

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 24 floors
  • 3 buildings
  • Built in 1973
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 16

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 35 per pet, per stay, plus a one-time cleaning fee of GBP 35
  • Weight limit: 75 lb per pet
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 75.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 24.50 for adults and from GBP 12.00 for children
  • Self-parking fee: GBP 35 per day
  • Pet fee: GBP 35 per pet, per stay plus a one-off GBP 35 cleaning fee
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 75.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton London Metropole
Hilton Metropole
Hilton Metropole Hotel
Hilton Metropole Hotel London
Hilton Metropole London
London Metropole
London Metropole Hilton
Metropole Hilton London
Metropole London
Metropole London Hilton
Hilton London Metropole England
Hilton London Metropole Hotel London
Hilton London Metropole Hotel
Hilton London Metropole Hotel
Hilton London Metropole London
Hilton London Metropole Hotel London

Hilton London Metropole Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 505 out of 1198 reviews
Rating 8 - Good. 378 out of 1198 reviews
Rating 6 - Okay. 177 out of 1198 reviews
Rating 4 - Poor. 81 out of 1198 reviews
Rating 2 - Terrible. 57 out of 1198 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Nicola

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dreadful

No tv remote in room. Waited 1hr 20 mins for one to be provided. Stayed on quiet floor but party in next room til 7.30am. Single quilt placed in a super king quilt cover on bed. Cups not clean in bedroom. Told Duty Manager would contact us. 48 hours later still no contact.
Stayed 2 nights in Mar 2025

10/10 Excellent

Lawrence

Stayed 1 night in Mar 2025

8/10 Good

Maia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great property for a stay in London! Very walkable to shopping and dining, plus easy access to public transit. Only miss was that the bathroom had no fan so it got very steamy and wet while showering. Room was small but comfortable, perfect for a reasonably priced stay in London.
Stayed 7 nights in Mar 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Jennifer

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great. Lovely view of London in 1707
Stayed 1 night in Mar 2025

10/10 Excellent

Paola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 4 nights in Dec 2024

10/10 Excellent

Kelly

Stayed 2 nights in Feb 2025

10/10 Excellent

Mohammed

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best place to be; my next stay in London will be only in this place and hotel. Good to be back
Stayed 7 nights in Feb 2025

4/10 Poor

Tom

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 3 nights in Feb 2025

10/10 Excellent

Neil Daniel

Stayed 1 night in Feb 2025

4/10 Poor

Amer

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We got a room where the sink would not drain. After multiple attempts to fix it we were given another room. The sink would not drain there either. We reported it and they came did a partial fix where they removed the stopper.
Stayed 3 nights in Feb 2025

4/10 Poor

Nina

Travelled with family
Disliked: Staff & service, amenities
Room service never showed up Location is notbthe best. Sure, clean.
Stayed 2 nights in Feb 2025

10/10 Excellent

shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
so easy to transportation to and from airport, and other attractions in the city
Stayed 4 nights in Feb 2025

6/10 Okay

Antonio

Disliked: Cleanliness, staff & service
The hotel overall is avarage. The breakfast serves the same meals all over, the staff is not friendly and the coffee machines are not working. The worst is the cleaning staff, they don't really clean ans just make the beds, but they don't clean the bathrooms and they didn't replenish water and face tissues. The good is the location although surroundings are not pretty.
Stayed 5 nights in Feb 2025

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay

Flew over for the Arsenal v west ham game and Matilda the musical with my husband and 2 kids. Lovely hotel and staff were great. Our room wasnt ready, so concierge kept our bags aside . The only issue was the shower head was loose and the water sprayed out onto the floor. We reported it to the front desk . All in all a lovely trip
Stayed 1 night in Feb 2025

6/10 Okay

Jafar

Business traveller
Liked: Cleanliness
Disliked: Staff & service
الفندق من سلسلة فنادق هيلتون.. بشكل عام جيد بشرط الا يزيد عن ٣ ليالي الفندق مستهلك قديم يحتاج تجديد والسعر ممكن تحصل افضل الموقع ممتاز جدا جدا بالنسبة لي شخصيا لا افكر ان احجز مره اخرى لستاف فرندلي والخدمه لا باس .. فقط قديم ومستهلك والمصعد مزدحم وكذا مره يوقف
Stayed 5 nights in Feb 2025

8/10 Good

FOUAD

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel bien situé, à côté de deux ligne de métro. Chambre spacieuse et confortable Petit déjeuner correct.
Stayed 4 nights in Feb 2025

6/10 Okay

Nathalie

Disliked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Kenneth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

KALA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Chris

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Comfy

Impressive lobby, smooth check in, helpful staff. Room was large enough for a family and comfy beds. Had asked for portacot on my reservation form which we didn't get, but in the end just slept with baby in double bed which was fine. The room was fine, clean enough, though being particular about these things as we had little kids who played on the floor I noticed it was generally a little grubby - maybe just a bit old? nothing enough to complain about, but the floor wasn't particularly well vacuumed, some rubbish under bed, finger marks on workbench and back of chairs, streaks of old mascara on mirror. Not a huge deal but these small things would have prompted me to give more stars I think.
Stayed 4 nights in Feb 2025