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The Grand Hotel

4.0 star property

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Photo gallery for The Grand Hotel

Exterior
Terrace/patio
Daily English breakfast (GBP 15 per person)
Family Room, Sea View | Hypo-allergenic bedding, in-room safe, individually decorated
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
Seafront, Torquay, England, TQ2 6NT
  • Place, Torre Abbey Sands
    ‪1 min walk‬
  • Place, Riviera International Conference Centre
    ‪9 min walk‬
  • Place, Princess Theatre
    ‪12 min walk‬
  • Airport, Exeter (EXT-Exeter Intl.)
    ‪37 min drive‬

Room options

View all photos for Standard Double Room (Inland)

Standard Double Room (Inland) | Hypo-allergenic bedding, in-room safe, individually decorated

Standard Double Room (Inland)

8.4 out of 10
Very good
(16 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Sea View

Standard Double Room, Sea View | Hypo-allergenic bedding, in-room safe, individually decorated

Standard Double Room, Sea View

8.0 out of 10
Very good
(28 reviews)
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room (Inland)

Family Room (Inland) | Hypo-allergenic bedding, in-room safe, individually decorated

Family Room (Inland)

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Family Room, Sea View

Family Room, Sea View | Hypo-allergenic bedding, in-room safe, individually decorated

Family Room, Sea View

7.4 out of 10
Good
(11 reviews)
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Double Room (Compact)

Standard Double Room (Compact) | Hypo-allergenic bedding, in-room safe, individually decorated

Standard Double Room (Compact)

8.2 out of 10
Very good
(46 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room (Inland)

Standard Twin Room (Inland) | Hypo-allergenic bedding, in-room safe, individually decorated

Standard Twin Room (Inland)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin Room, Sea View

Beach/ocean view

Standard Twin Room, Sea View

8.0 out of 10
Very good
(8 reviews)
  • Sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Hypo-allergenic bedding, in-room safe, individually decorated

Suite, 1 Bedroom

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

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About this property

The Grand Hotel

On beach with outdoor pool for sandy fun near Princess Theatre
Spend the day relaxing on the beach or pampering yourself at The Grand Hotel's full-service spa.
The Grand Hotel offers 132 accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished and decorated. Televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Torquay hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 2 treatment rooms, including rooms for couples. Services include massages.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Our customers tell us they can't get enough of The Grand Hotel's great location. During your stay, you're just a quick walk from Torre Abbey Sands. Features include free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi
  • Enjoy British cuisine while dining at Restaurant 1881
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor and outdoor pools
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the location
  • Steps from Torre Abbey Sands and 9 minutes on foot from Riviera International Conference Centre
  • Dogs welcome for a fee (restrictions apply)
The Grand Hotel offers its guests a full-service spa, an indoor pool, and an outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

There are 4 meeting rooms available. A health club, a library, and a terrace are also featured at the business-friendly The Grand Hotel. Parking is available for a fee.

This Victorian Torquay hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 9:30 AM and at the weekend from 7:30 AM to 10:00 AM.
Restaurant 1881 – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner.
Compass Lounge – Overlooking the ocean, this brasserie specialises in British cuisine and only serves light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 10 per day)
  • Street parking available
  • Covered parking on site (GBP 10 per night)
  • Limited on-site self parking

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Compass Lounge
  • Restaurant 1881

Things to do

  • Books
  • Evening entertainment
  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Outdoor pool
  • Piano

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms

Outdoors

  • Garden
  • On the bay
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • High-pile carpet in room
  • No lift

More

  • 4 floors
  • Banquet hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from September 8 2025 to February 1 2026 (dates subject to change):
  • One of the swimming pools
  • Fitness facilities
The following facilities are closed seasonally each year. They will be closed from 24 December to 27 December:
  • Bar/Lounge
  • Dining venue
The property will be renovating from 1 October 2025 to 1 February 2026 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
  • Fitness facilities
The following facilities are closed for New Year's Eve and New Year's Day:
  • Bar/lounge
  • Dining venue
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per night
  • Only dogs are allowed
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 15 per person
  • Covered self-parking fee: GBP 10 per night
  • Nearby parking fee: GBP 10 per day (33 ft away)
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 9:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Grand Hotel Torquay
Grand Torquay
The Grand Hotel Hotel
The Grand Hotel Torquay
The Grand Hotel Hotel Torquay

The Grand Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 407 out of 1007 reviews
Rating 8 - Good. 337 out of 1007 reviews
Rating 6 - Okay. 154 out of 1007 reviews
Rating 4 - Poor. 70 out of 1007 reviews
Rating 2 - Terrible. 39 out of 1007 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Christopher

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2025

8/10 Good

Kim

Liked: Staff & service
Stayed 1 night in Oct 2025

8/10 Good

Christina

Travelled with partner
Always good stay here nearly every year. Twice last year. Difficulty in getting water to our room. Had to ask for it every day. Stayed in a suite. Staff were excellent. Restaurant staff amazing.
Stayed 5 nights in Oct 2025

10/10 Excellent

Prudence

Stayed 1 night in Oct 2025

10/10 Excellent

Wayne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

6/10 Okay

Malisa

Travelled with partner
Disliked: Amenities, property conditions & facilities
Two messages sent via Expedia in advance of stay, no response. Message sent again through online check in, still no response. First room stunk of damp carpet. Moved to second room, which was marginally better, didn't smell. Air vent in bathroom disgustingly dirty. No welcome pack in the room. No fridge in the room. Stale biscuits in the room. Currently undergoing renovations so scaffolding up and banging so a bit noisy. Notification of indoor swimming pool and gym closure after booking, but too late to cancel. No compensation or response to messages about our disappointment about this, despite we know they got our messages as they knew we were no longer bringing our dog. Bar staff seemed very confused about simple orders and housekeeping removed personal item (albeit accidentally, but we only got half back, with no compensation). Hotel was fine for a couple of nights, but wouldn't go back. Staff try and be helpful, but fall short of good customer service.
Stayed 2 nights in Oct 2025

8/10 Good

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room but a bit old fashioned. Friendly staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Tracy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Bernard

Travelled with family
Liked: Cleanliness, staff & service, room comfort
All fine for a one night stay. Little things like staff not cleaning up drink spills or even apologies for spilling the drinks! Other staff extremely attentive & almost overly apologetic about minor things…! Restaurant - as a group of 6 we had to wait for all 6 to receive both their starters & then their main courses… after a few minutes it became awkward. Even having bottles of prosecco opened & glasses provided was a ‘waiting game’ … should we open them or is he going to come back & do it…?! Pool & changing rooms require some considerable maintenance as do other areas … obvious work in places like the bar area … not sure if things like rolled up bits of carpet needs to be left in the public areas? Otherwise, as said for one night it was good.
Stayed 1 night in Sep 2025

8/10 Good

R

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Tracy

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

A trusted hotel

Service has improved a lot at The Grand. The hotel is a little tired and my room smelt musty and had stains on the carpet, despite being one of the renovated rooms. The location is ideal, being close to the railway station. The bed was very comfortable and Ligo in the restaurant was extremely helpful at breakfast. I stay every year and check in was much better this year, with my room being available on arrival.
Stayed 1 night in Sep 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

2/10 Terrible

Émilie

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel vieux

Hôtel désuet, chambre hors d’âge à la propriété douteuse. Odeur désagréable dans la chambre. Seul pont positif la proximité de la gare.
Stayed 1 night in Sep 2025

10/10 Excellent

Irram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Grand Stay in the Grand Hotel

Very helpful, friendly staff, delicious food, luxurious hotel, loved my huge room and bathroom (best shower ever!), parking available on the street and in the garage, and on the seafront, about 10 minutes walk into town. Brilliant experience.
Stayed 5 nights in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the place to be if you arrive by train and no better base for the Agatha Christie Festival or anything at Torre Abbey. The walk along the waterfront is elegant and safe, even at night. The staff are wonderful and if you like good, old-fashioned service and a traditional English breakfast, you will love it. The pool, bar and lounges are spacious and comfortable and the rooms are clean.
One has arrived.
Agatha Christie honeymooned here.
Full ! English !
Good morning
Stayed 3 nights in Sep 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

4/10 Poor

rudi

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Repair to our room was requested. The repair person came noted the repairs needed and nobody did anything about it. Room was not made up on 3rd day talk about lack of customer care
Stayed 3 nights in Sep 2025

8/10 Good

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old place near station. Somewhat elegant.

Nicely appointed room, and common spaces. Could see the bay from my window. WiFi in my room, 427, was marginal. The bathtub is unusable as it is against the slope of the Mansard, you can not stand up in the bath, either to shower or get in or out.
Stayed 1 night in Sep 2025

6/10 Okay

Roger

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Kim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great base for the weekend.

Great sea view from our room. Enjoyed a great massage at the spa. Enjoyed using the pools. Lovely evening meal in the restaurant.
Stayed 2 nights in Sep 2025

8/10 Good

Sarah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a convenient area and greta views from room. A little dated for my liking but really good overall
Stayed 1 night in Sep 2025

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

This was our second visit to the Grand Hotel in Torquay. We definitely enjoyed this stay, loved the bed, spacious room, sea view and lovely balcony. The room was warm, so we left the balcony door open and it was more comfortable. Breakfast was buffet style, which was okay, though a bit disappointing for the price. The table hadn't been cleaned, and cutlery was missing. Food was okay. Checking in and out was easy enough. Lovely building, sea view excellent. Managed to get free parking across the road so that was a bonus.
Stayed 1 night in Sep 2025

8/10 Good

Steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Grand supported our needs and promptly handled any miscommunication that came up. The spa is worth your time and the staff were courteous & friendly. Events did mean we couldn't enjoy all the facilities but alternate activities were found and enjoyed.
Stayed 8 nights in Aug 2025

10/10 Excellent

Aleksander

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2025