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Norfolk Towers Paddington Hotel

4.0 star property

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Relax in comfort with a neatly made bed and convenient amenities.
Stately building with a classic facade, evenly spaced windows, and decorative moldings, set behind a black wrought iron fence.
Work in style with a sleek desk and modern office setup.
Indulge in a sophisticated afternoon tea experience with delicate sandwiches, scones, and pastries, served with champagne and tea.
Welcome to our hotel lobby, featuring a reception desk, comfortable seating area, and a large window offering a view of the street.

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
34 Norfolk Place, London, England, W2 1QW
  • Hyde Park
    ‪8 min walk‬
  • Marble Arch
    ‪12 min walk‬
  • Oxford Street
    ‪3 min drive‬
  • London (LHR-Heathrow)
    ‪32 min drive‬

Room options

View all photos for Basic Single Room

Basic Single Room | 1 bedroom, in-room safe, desk, blackout curtains

Basic Single Room

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Club Double Room

1 bedroom, in-room safe, desk, blackout curtains

Club Double Room

7.4 out of 10
Good
(21 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room, 1 Double Bed

Executive Double Room, 1 Double Bed | 1 bedroom, in-room safe, desk, blackout curtains

Executive Double Room, 1 Double Bed

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Twin Room, 2 Single Beds

Room amenity

Executive Twin Room, 2 Single Beds

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite

Suite | 1 bedroom, in-room safe, desk, blackout curtains

Suite

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Club Twin Room

1 bedroom, in-room safe, desk, blackout curtains

Club Twin Room

8.4 out of 10
Very good
(15 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Club Twin Room

1 bedroom, in-room safe, desk, blackout curtains

Club Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Suite

1 bedroom, in-room safe, desk, blackout curtains

Suite

  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Club Double Room

1 bedroom, in-room safe, desk, blackout curtains

Club Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Small Single Room

1 bedroom, in-room safe, desk, blackout curtains

Small Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Executive Twin Room

1 bedroom, in-room safe, desk, blackout curtains

Executive Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Double Room

1 bedroom, in-room safe, desk, blackout curtains

Executive Double Room

  • Sleeps 2
  • 1 Double Bed

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  • Air conditioning
  • Breakfast available
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About this property

Norfolk Towers Paddington Hotel

Hotel with a restaurant, a short walk to Hyde Park
This smoke-free hotel features a restaurant, a bar/lounge and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Norfolk Towers Paddington Hotel offers 87 accommodations with laptop-compatible safes and coffee/tea makers. 26-inch flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us they can't get enough of Norfolk Towers Paddington Hotel's great location. During your stay, you're just a quick walk from Hyde Park. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the location
  • Within a 10-minute walk of Hyde Park and Kensington Gardens
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Norfolk Towers Paddington Hotel also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby.

This London hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7 AM to 10 AM.
Norfolk Towers Paddington Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

Arabic, English, French, Hungarian, Italian, Polish, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily full breakfast available 7 AM to 10 AM for a fee: GBP 11 for adults and GBP 11 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Breakfast is available by reservation only and cannot be requested after check-in.
Breakfast is served in guestrooms.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for GBP 7.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 11.00 for adults and from GBP 11.00 for children
  • Crib (infant bed) fee: GBP 7.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Norfolk Paddington Towers
Norfolk Paddington Towers Hotel
Norfolk Towers
Norfolk Towers Hotel
Norfolk Towers Paddington
Norfolk Towers Paddington Hotel
Norfolk Towers Paddington
Norfolk Towers Paddington Hotel Hotel
Norfolk Towers Paddington Hotel London
Norfolk Towers Paddington Hotel Hotel London

Norfolk Towers Paddington Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 233 out of 755 reviews
Rating 8 - Good. 318 out of 755 reviews
Rating 6 - Okay. 124 out of 755 reviews
Rating 4 - Poor. 49 out of 755 reviews
Rating 2 - Terrible. 31 out of 755 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

gillian

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
I booked this nearly a year previously an on the booking you selected how many beds. On arrival there was only double an smal sofa bed. I requested 2 singles an double which that’s what I paid for! I was told lies that there is no single beds. More lies I went on to the site to check there’s the option for 2 singles a double sofa. I also requested pillows of course there was none the pillows in the room were paper thin an I was told they’d only one spare to give me. The manger never bothered checking with me or even giving us more the next day! I wouldn’t recommend this place at all unhelpful a beds were ridiculous uncomfortable. I will be seeking a part refund for this as it’s not what I booked an then to be told a pack of lies! Unacceptable that these hotels just throw u in whatever rooms they want
Stayed 2 nights in Apr 2025

6/10 Okay

Antonio

Stayed 2 nights in Mar 2025

10/10 Excellent

Holly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall a good welcoming stay

Staff were helpful and accommodating. Room was clean and tidy. Bit tight around the beds accessing the fridge and lock box. Bathroom door also a bit tight. Beds comfortable, sheets felt nice. TV guide was in French and couldn’t change it back! Location felt safe especially considering London can feel a bit uncomfortable at night. Well lit streets. Easy access to Paddington.
Stayed 2 nights in Mar 2025

8/10 Good

stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice that its close to metro stations and had several places around to eat. only downside would be the tub was very high and hard to step into and they provided a small amount of toiletries. appreciated that we could leave our bags before check in. very helpful
Stayed 4 nights in Feb 2025

6/10 Okay

Emma

Travelled with family
Stayed 1 night in Feb 2025

6/10 Okay

Tehetna

Disliked: Staff & service
Stayed 3 nights in Feb 2025

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Paddington Station. Clean but small room. Check-in staff were a bit abrupt on the phone to other customers and thwy answered the phone whilst checking us in which then delayed us and felt a bit rude. Breakfast was tasty but there were no coffee cups and staff didnt notice. Once informed they rectified the problem quickly. I returned to our table with my coffee only to find staff had put a dirty tray there, right in feont of my daughter, who was eating, whilst they took the room numbera of guests arriving in the dinig room. Just little things that could easily be ironed out.
Stayed 1 night in Feb 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Ellis

Liked: Cleanliness, staff & service, property conditions & facilities

Very small room

Hotel was nice Room very very small 2 person we walk on each other
Stayed 2 nights in Feb 2025

6/10 Okay

Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location, very tired mattess
Stayed 3 nights in Jan 2025

10/10 Excellent

Rhiannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressed, lovely rooms, beautiful hotel, and the breakfast was fantastic!
Stayed 1 night in Feb 2025

10/10 Excellent

Sally

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only one lift for 147 rooms and only took 3people! Lovely bed fridge and safe. Bus stop to Picadi lly very close to hotel!
Stayed 2 nights in Jan 2025

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend break

Great location close to National rail and tube links. Very clean Breakfast available if needed
Stayed 3 nights in Jan 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hotel

The Hotel is clean and comfortable, and price is very reasonable. The breakfast buffet has good choices of food and food is testy too.
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Reuben

Liked: Staff & service
Disliked: Cleanliness
Ok
Stayed 1 night in Dec 2024

2/10 Terrible

Anthony

Business traveller
Liked: Cleanliness
Disliked: Room comfort

Worst experience

The bed was super small and so was the room, it was raining so the windows wouldn’t close properly so you could hear the water streaming down, the room temperature was extremely hot even which made me put the aircon on which woke me up as I was hot and cold. The shower was shocking as it was at an angle. I was disgusted and kept on banging my head as there was no room to move and the actual bathroom door would not fully open when I was at the sink. Not even a bottle of water was there. On top of that, the restaurant was apparently closed on a Sunday so when I arrived, I had to look elsewhere.
Stayed 1 night in Dec 2024

10/10 Excellent

Marjorie, Las Vegas

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient to Paddington Station, Heathrow Express and underground. Walking distance to shopping, restaurants and other transport for getting around London. We had a very large, clean room in the new tower. Beautiful bathroom with double vanity. Our friends weren’t so fortunate. They were in main building basement and had a horror of a room…musty, damp with steps in various areas. Definitely ask to stay in new tower!
Stayed 1 night in Dec 2024

8/10 Good

Helen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Amy

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Efficient, friendly check-in. Very easy walk to Paddington or Edgeware Road tube stations. Room was very small but very clean and comfortable. Downsides were lack of sound proofing and ‘double’ bed that was two singles pushed together but that were different heights so created an uncomfortable join down the middle. Would use again for another short work trip.
Stayed 1 night in Dec 2024

10/10 Excellent

Luce

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would go back to this hotel. Our room was very clean. Steps away from Paddington station, great location.
Stayed 2 nights in Nov 2024

10/10 Excellent

Lisa, Flagler Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, clean & comfortable.

6/10 Okay

Charmaine

Disliked: Property conditions & facilities

Needs improving

Walls were thin, could hear lots of noise from other rooms all night. Check in was slow
Stayed 1 night in Nov 2024