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Hampton Inn & Suites Charlotte/Pineville

2.5 star property

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Photo gallery for Hampton Inn & Suites Charlotte/Pineville

Reception
Restaurant
Reception
Room, 2 Queen Beds, Non Smoking | Premium bedding, minibar, desk, laptop workspace
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Laundry
  • Gym
  • 24/7 front desk

Explore the area

Map
401 Towne Centre Blvd, Pineville, NC, 28134
  • Carolina Place
    ‪8 min walk‬
  • Carowinds Theme Park
    ‪7 min drive‬
  • Quail Hollow Club
    ‪8 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪21 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, minibar, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | Premium bedding, minibar, desk, laptop workspace

Room, 1 Queen Bed, Non Smoking

  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | Living area | 49-inch LCD TV with cable channels, TV

Suite, 2 Queen Beds, Non Smoking

  • 31 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, minibar, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

49-inch LCD TV with cable channels, TV

Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

  • 31 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

49-inch LCD TV with cable channels, TV

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 31 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, minibar, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, minibar, desk, laptop workspace

Suite, 1 King Bed, Non Smoking

  • 31 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, minibar, desk, laptop workspace

Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Hampton Inn & Suites Charlotte/Pineville

Suburban hotel with free breakfast and fitness centre
A fitness centre, coffee/tea in a common area and a microwave in a common area are available at this hotel. Free self-service breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Additionally, a business centre, conference space and dry cleaning are on-site.
Hampton Inn & Suites Charlotte/Pineville offers 111 accommodations with minibars and coffee/tea makers. Beds feature premium bedding. 49-inch LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hampton Inn & Suites Charlotte/Pineville. During your stay, you'll be within walking distance of Carolina Place. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free self-service breakfast served daily
  • Free WiFi
  • Free self-parking
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 2-minute drive from Carolina Place and 8 minutes from Quail Hollow Club
A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A fitness centre, a terrace, and multilingual staff are also featured at the business-friendly Hampton Inn & Suites Charlotte/Pineville. Self parking is free. You'll have access to the health club at a partner property.

Smoking is allowed in designated areas at this Pineville hotel.

Guests are served a free self-service breakfast daily from 6 AM to 10 AM. The hotel hosts a free manager's reception on selected days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 6 AM to 10 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym
  • Pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1997
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests are recommended to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and smart lock details. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Hilton Honors mobile app before check-in.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Charlotte Hotel Pineville
Hampton Inn Charlotte Pineville
Hampton Inn Pineville
Pineville Hampton Inn
Hampton Inn Charlotte Pineville Hotel
Hampton Inn Suites Charlotte Pineville
Hampton Inn & Suites Charlotte/Pineville Hotel
Hampton Inn & Suites Charlotte/Pineville Pineville
Hampton Inn & Suites Charlotte/Pineville Hotel Pineville

Hampton Inn & Suites Charlotte/Pineville Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 539 out of 1001 reviews
Rating 8 - Good. 240 out of 1001 reviews
Rating 6 - Okay. 112 out of 1001 reviews
Rating 4 - Poor. 55 out of 1001 reviews
Rating 2 - Terrible. 55 out of 1001 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Therese

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Staff

Started out rough in a room that was in disrepair. We were moved upon request to a much better room. Staff listened and wad very helpful.
Stayed 5 nights in Mar 2025

10/10 Excellent

christopher

Stayed 1 night in Mar 2025

2/10 Terrible

Ryan

Travelled with family
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
We had two TV's one remote had one battery and the other remote batteries were dead. The front desk had no batteries, so I requested they go to an empty room and get batteries. They were reluctant to do this and suggested I go to the store. Then we noticed the Shower attached Shampoo, body wash and conditioner were empty. The front desk said they had no supplies and we would need to change rooms. They gave us a room on a different floor - so we was a pain to move everything. The new room had another remote that was dead, but one did work.
Stayed 2 nights in Mar 2025

4/10 Poor

Derick

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was friendly. Unfortunately, they can’t control guests that are either smoking cigarettes or weed in the rooms…so much so the odor wreaks through the vents, elevator, hallways and guest room. We also had our room changed due to the mini fridge not working and the new room had the exact smoke odor. Besides the smell, the breakfast buffet was subpar. Honestly the free coffee was the best amenity.
Stayed 2 nights in Feb 2025

10/10 Excellent

Princess

Travelled with family
Affordable and close to our destination. Old, needs updating, badly.
Stayed 1 night in Mar 2025

4/10 Poor

Lloyd

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

First and last visit.

Facility is dated in dire need of an upgrade. Dim hallways, stained furniture and carpeting in need of a good steam cleaning.
Stayed 1 night in Feb 2025

6/10 Okay

Ineke

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Won’t be back

From the top, upon arrival Check in lady Layla was dry and rude. Not very helpful or pleasant. Didn’t seem like she wanted to be at work at all. Very bare minimum. Maybe said 2 words to us. After we figure out which way to go we got to our room, it was nothing to write home about. Old and outdated. Then we discovered the TV in room bedroom didnt work. The bed was uncomfortable but okay, sheets didn’t have stains. The bathroom wasn’t clean, idk what was in the floor, and around the tub and in the sink. I for sure had won’t be back, you go at your own risk. We were from outa town and found a room while in the drive through after leaving a tournament. So lesson learned.
Stayed 1 night in Feb 2025

8/10 Good

Kaliberty

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Taylor

Disliked: Amenities, property conditions & facilities
I had never been to a bad Hampton until this one.
Stayed 1 night in Jan 2025

6/10 Okay

CAROLINA, Medford

All ok not exceptional there were a lot of people that did not pay for their stay , but yet treated very well or the same as us paying customers You should lower ur prices
Stayed 4 nights in Jan 2025

2/10 Terrible

Elizabeth

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Please don't stay here, they canceled my reservations for a suite without notifying me about the change. I booked Room with the hotel 3 weeks in advance. Had to push for refund, and had to book another room in another hotel for my family and i to be able to sleep in the middle of the night. I don't recommend anyone to stay at all.
Stayed 2 nights in Jan 2025

8/10 Good

vijay

Business traveller
Disliked: Staff & service
Stayed 3 nights in Jan 2025

2/10 Terrible

Atsumi

Disliked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Karibbein

Stayed 2 nights in Dec 2024

4/10 Poor

Teante

Stayed 2 nights in Sep 2024

6/10 Okay

Donna

Travelled with partner
Liked: Staff & service
It was ok but nothing special
Stayed 1 night in Nov 2024

8/10 Good

Darien

Liked: Cleanliness, staff & service
Great location
Stayed 2 nights in Dec 2024

6/10 Okay

Hamic

Business traveller
Liked: Staff & service
Good value; friendly staff, limited options for dining or entertainment in the vicinity
Stayed 11 nights in Sep 2024

10/10 Excellent

Lee

Stayed 1 night in Nov 2024

8/10 Good

Roy

Liked: Cleanliness, property conditions & facilities
Only one time a room cleaning in 6 nights
Stayed 6 nights in Dec 2024

4/10 Poor

William

Travelled with partner
Disliked: Amenities, property conditions & facilities
Registration clerk Christina was excellent dur3all contact and very welcoming.she was the highlight of my stay.
Stayed 4 nights in Dec 2024

8/10 Good

Janine, Tamarac

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

AURA

Stayed 1 night in Dec 2024

10/10 Excellent

Juan

Stayed 1 night in Sep 2024

8/10 Good

Kaylee

Stayed 1 night in Nov 2024