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Hampton Inn & Suites Charlotte/Ballantyne

Property class: 3.5

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Photo gallery for Hampton Inn & Suites Charlotte/Ballantyne

A modern breakfast area with wooden tables and chairs, a kitchen in the background, and a large window providing natural light.
A hotel minibar with a variety of snacks and beverages, a minibar refrigerator, and a wall sign indicating the minibar section.
A gym with exercise equipment, a mirror, and a wall-mounted rack of dumbbells.
An outdoor patio area with wicker furniture and a table, surrounded by brick walls and large windows.
A hallway with patterned walls, a framed map, and a staircase leading to an outdoor area.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Air-conditioning

Explore the area

View in a map
11935 North Community House Road, Charlotte, NC, 28277
  • Place, Ballantyne's Backyard
    ‪1 min walk‬
  • Place, TD Amp Ballantyne
    ‪10 min walk‬
  • Place, Reclining Bulls Statue
    ‪3 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪23 min drive‬

Room options

View all photos for King Room W/Fridge Ns

A hotel room with a bed, bedside tables, a chair, and a lamp.

King Room W/Fridge Ns

  • Sleeps 2
  • 1 King Bed

View all photos for KING ROOM W/ MINI FRIDGE NON SMOKING

A bedroom with a bed, bedside tables, a chair, and wall-mounted lamps.

KING ROOM W/ MINI FRIDGE NON SMOKING

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave (Wet Bar)

A hotel room with a bed, a desk with a chair, a television, and a large window with curtains.

Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave (Wet Bar)

8.8 out of 10
Excellent
(13 reviews)
  • 23 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Refrigerator

A modern hotel room with a swivel office chair, a flat-screen TV, a compact refrigerator, a coffee maker, and a trash bin.

Room, 2 Queen Beds, Non Smoking, Refrigerator

9.2 out of 10
Wonderful
(50 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Wet Bar)

A modern hotel room with a swivel office chair, a flat-screen TV, a compact refrigerator, a coffee maker, and a trash bin.

Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Wet Bar)

9.4 out of 10
Exceptional
(15 reviews)
  • 23 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible, Non Smoking (Hearing)

A hotel room with a bed, a desk with a chair, a television, and a large window with curtains.

Studio, 1 King Bed, Accessible, Non Smoking (Hearing)

10.0 out of 10
Exceptional
(4 reviews)
  • 23 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Accessible, Non Smoking (Hearing)

A modern hotel room with a swivel office chair, a flat-screen TV, a compact refrigerator, a coffee maker, and a trash bin.

Studio, 2 Queen Beds, Accessible, Non Smoking (Hearing)

8.8 out of 10
Excellent
(3 reviews)
  • 23 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

A modern hotel room with a swivel office chair, a flat-screen TV, a compact refrigerator, a coffee maker, and a trash bin.

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

10.0 out of 10
Exceptional
(6 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

A hotel room with a bed, a TV on a wooden cabinet, a small table, and two framed pictures on the wall.

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

10.0 out of 10
Exceptional
(4 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Refrigerator

A hotel room with a bed, two chairs, a desk, a TV, and a large window with curtains.

Room, 1 King Bed, Non Smoking, Refrigerator

9.4 out of 10
Exceptional
(54 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing)

A hotel room with a bed, two chairs, a desk, a TV, and a large window with curtains.

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

8.0 out of 10
Very good
(3 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed Presidential Suite Roll-in Ns

Desk, laptop workspace, blackout curtains, iron/ironing board

1 King Bed Presidential Suite Roll-in Ns

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Bathtub (Mobility Accessible)

A hotel room with a bed, a desk with a chair, a television, and a large window with curtains.

Studio, 1 King Bed, Accessible, Bathtub (Mobility Accessible)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility Accessible)

A modern hotel room with a flat-screen TV, a wooden cabinet, a small table, an ottoman, a red chair, and framed pictures on the wall.

Room, 1 King Bed, Accessible, Bathtub (Mobility Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Accessible (Roll-In Shower)

A modern hotel room with a swivel office chair, a flat-screen TV, a compact refrigerator, a coffee maker, and a trash bin.

Presidential Suite, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Accessible, Bathtub (Mobility Accessible)

A modern hotel room with a swivel office chair, a flat-screen TV, a compact refrigerator, a coffee maker, and a trash bin.

Studio, 2 Queen Beds, Accessible, Bathtub (Mobility Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

A modern hotel room with a swivel office chair, a flat-screen TV, a compact refrigerator, a coffee maker, and a trash bin.

Studio, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility Accessible)

A modern hotel room with a swivel office chair, a flat-screen TV, a compact refrigerator, a coffee maker, and a trash bin.

Room, 2 Queen Beds, Accessible, Bathtub (Mobility Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hampton Inn & Suites Charlotte/Ballantyne

This smoke-free hotel features a restaurant, a 24-hour fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool and a business centre are on-site.
Hampton Inn & Suites Charlotte/Ballantyne offers 120 accommodations with coffee/tea makers and a hairdryer. 55-inch LCD televisions come with cable channels and Netflix.

Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hampton Inn & Suites Charlotte/Ballantyne. During your stay, you'll be within walking distance of TD Amp Ballantyne. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 10 minutes by car from Quail Hollow Club and 12 minutes from SouthPark Mall
  • Cats and dogs welcome for a fee (restrictions apply)
Hampton Inn & Suites Charlotte/Ballantyne offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a restaurant on site. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a 24-hour business centre, 3 meeting rooms, and coworking spaces. Event space at this hotel measures 1215 square feet (113 square metres) and includes conference space. The business-friendly Hampton Inn & Suites Charlotte/Ballantyne also features a terrace, coffee/tea in common area, and concierge services. You'll have access to the health club at a partner property. Free self parking is available.

This 3.5-star Charlotte hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.
Hampton Inn & Suites Charlotte/Ballantyne has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,215 square feet of conference space
  • 24-hour business centre
  • 3 meeting rooms
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (84 centimetre high)
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (117 centimetre high)
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Built in 2017
  • Smoking not allowed
  • Some LED lighting used
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 8:00 AM
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 31 October to 25 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property. At the property, quiet hours are enforced between 10:00 PM and 8:00 AM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9:00 AM to 7:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Charlotte/Ballantyne Hotel Charlotte
Hampton Inn Charlotte/Ballantyne Hotel
Hampton Inn Charlotte/Ballantyne Charlotte
Hampton Inn Charlotte/Ballantyne
Hampton Inn Suites Charlotte ballantyne Nc
Hampton Suites Charlotte ball
Hampton Inn & Suites Charlotte/Ballantyne Hotel
Hampton Inn & Suites Charlotte/Ballantyne Charlotte
Hampton Inn & Suites Charlotte/Ballantyne Hotel Charlotte

Hampton Inn & Suites Charlotte/Ballantyne Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 694 out of 975 reviews
Rating 8 - Good. 172 out of 975 reviews
Rating 6 - Okay. 47 out of 975 reviews
Rating 4 - Poor. 18 out of 975 reviews
Rating 2 - Terrible. 44 out of 975 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Dzon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy place to stay
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Tamarius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything about the property
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staff and breakfast!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Ronnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and friendly staff
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish the breakfast options were better and pillows fluffier
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, amenities
Really nice place, I will be back for sure
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay.
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Vicki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, good bed, shower very good. Room a little small. Breakfast was excellent. Staff helpful, elevators quick and smooth. Bit pricey but location was good.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Shrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the breakfast options. Staff was helpful when I came before the check-in time and helped me get set up as I had to catch up on work.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Extremely helpful staff and really clean rooms and lobby
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall I give the hotel 5 stars. Our room was very clean without smelling like bleach. Loved the full size shampoo, conditioner, body gel and body lotion. Breakfast was good and the coffee was great!!! Plenty of parking. Staff was very friendly. Thank you Hampton Inn.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Amie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean, quiet and well cased for.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Keshia

Liked: Cleanliness, staff & service, property conditions & facilities
I has a great experience. The ataff were amazing and we enjoyed our yim
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jeanette

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and roomy, breakfast was great they even had bag to go. Staff was friendly and helpful!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zero to complain about. The staff was very friendly and helpful! The room and facilities were clean and well maintained. Would stay here again!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Elijah

Great stay
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Diana

This was the best hotel stay I've had in a long time, and I stay at
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Gary

Staff was very attentive. Good room, quiet and convenient. Breakfast was great with lots of options.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Diane

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay! The beds were super comfortable, the room was clean and the staff was very friendly. We will definitely stay here again!
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay if visiting around Ballantyne area.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Torrie

Liked: Cleanliness, staff & service, room comfort
Great stay absolutely loved my stay there me and my family
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Kimberly Smith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel. It was very clean and the staff was very friendly and helpful. Would recommend to everyone coming to stay in the area.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Huma

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, friendly and helpful staff, and great location. Would definitely stay here again.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Manon

Liked: Cleanliness, staff & service, amenities
Clean room and all amenities as described.
Stayed 2 nights in Feb 2026