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Quality Inn Charlotte Airport

2.5 star property

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Photo gallery for Quality Inn Charlotte Airport

Free daily continental breakfast
Lobby
Desk, laptop workspace, soundproofing, iron/ironing board
Front of property
Airport shuttle

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
3100 Queen City Drive, Charlotte, NC, 28208
  • Place, Charlotte Douglas Airport Overlook
  • Place, Bank of America Stadium
    ‪7 min drive‬
  • Place, Charlotte Convention Center
    ‪7 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪6 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Smoking

Standard Room, 2 Double Beds, Smoking | Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room, 2 Double Beds, Smoking

8.4 out of 10
Very good
(7 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Smoking

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Smoking

8.4 out of 10
Very good
(6 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking

7.6 out of 10
Good
(111 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(116 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Room, 2 Double Beds, Accessible, Non Smoking | Desk, laptop workspace, soundproofing, iron/ironing board

Room, 2 Double Beds, Accessible, Non Smoking

7.8 out of 10
Good
(13 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, soundproofing, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

8.2 out of 10
Very good
(11 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Upgrade)

Desk, laptop workspace, soundproofing, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking (Upgrade)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn Charlotte Airport

Hotel in Charlotte with free breakfast and free airport shuttle
A fitness centre, coffee/tea in a common area and a business centre are available at this hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Other amenities include a meeting room, dry cleaning and laundry facilities. Change of towels is available on request
Quality Inn Charlotte Airport offers 127 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and complimentary newspapers. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and hairdryers.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility.

Our customers tell us that they enjoy the free breakfast at Quality Inn Charlotte Airport. During your stay, you'll be within walking distance of Village Oaks Shopping Center. Free WiFi in public areas, free self-parking and a free round-trip airport shuttle are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a business centre, a meeting room and laundry facilities
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 7 minutes by car from Bank of America Stadium and 8 minutes from Charlotte Convention Center
  • Free airport shuttle service
Public spaces have free WiFi. Business amenities include a business centre and a meeting room. Free breakfast is served daily. A roundtrip airport shuttle is free (available 24 hours). The business-friendly Quality Inn Charlotte Airport also features a fitness centre, coffee/tea in common area, and laundry facilities. Free self parking is available.

Smoking is allowed in designated areas at this Charlotte hotel.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times and on request
  • Free self parking on site

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 100% renewable energy
  • 3 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 25 mi (40 km) of the property will not be allowed to check in
On-site parties or group events are strictly prohibited
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Quality Inn Charlotte Airport offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Alcohol isn't served at Quality Inn Charlotte Airport.

Property is also known as

Quality Inn Airport Charlotte
Quality Airport Charlotte
Quality Inn Suites Charlotte Airport
Quality & Suites Charlotte
Quality Inn & Suites Airport Hotel
Quality Inn & Suites Airport Charlotte
Quality Inn & Suites Airport Hotel Charlotte

Reviews

Quality Inn Charlotte Airport Reviews

7.6

Good

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 1070 out of 2647 reviews
Rating 8 - Good. 665 out of 2647 reviews
Rating 6 - Okay. 444 out of 2647 reviews
Rating 4 - Poor. 223 out of 2647 reviews
Rating 2 - Terrible. 245 out of 2647 reviews

Reviews

4/10 Poor

Mervin

Travelled with family and small children
Disliked: Property conditions & facilities
Receptionist sounded very rude.
Stayed 1 night in Aug 2025

10/10 Excellent

Yejun

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall I had a great experience at Quality Inn CLT airport. The shuttle service was excellent - very well managed and convenient. The room seems outdated but it was clean, and hot shower was great. Breakfast was another aspect that I like.
Stayed 1 night in Aug 2025

4/10 Poor

Devyn

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Miriam

Business traveller
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Comfortable beds but terrible customer service

I flew in from Florida. The bed was extremely comfortable for me but my rest got interrupted when some of the guests were kicking the door to their room. I got woken up at 4am. I called the front desk and he basically told me he will see what he can do. Nothing about he is sorry for the inconvenience or disturbance. The customer service is terrible but then the hotel is managed by foreigners so they don't know anything about customer service to black customers. I booked for two nights but checked out early and went to another hotel.
Stayed 2 nights in Aug 2025

10/10 Excellent

Cynthia

Stayed 1 night in Aug 2025

10/10 Excellent

Veronica

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Cracker Barrel. Bed was comfortable. Clean rooms. Love that there was a microwave, fridge and coffee maker. Grounds were clean. Elevator needs an upgrade.
Stayed 3 nights in Jul 2025

8/10 Good

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time there…great both times
Stayed 1 night in Aug 2025

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location and lovely, surprisingly quiet

Good stay, would go again in the future. Also very close to the airport but not noisy.
Stayed 1 night in Aug 2025

8/10 Good

Saroya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the cleanliness, peaceful atmosphere
Stayed 3 nights in Aug 2025

6/10 Okay

Jose, Gilbert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
it was good for the price
Stayed 1 night in Aug 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

2/10 Terrible

Kevin

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Peter Edward

Liked: Cleanliness, staff & service, property conditions & facilities
P
Stayed 1 night in Aug 2025

10/10 Excellent

Kishor, Doral

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2025

8/10 Good

Debra

Liked: Cleanliness, amenities, property conditions & facilities
I liked the location. The room look as 8f it had been updated the bathroom was small.
Stayed 1 night in Aug 2025

10/10 Excellent

Kacy

Liked: Amenities
Very nice staff and extremely comfortable bed.
Stayed 1 night in Aug 2025

8/10 Good

Debbie

Liked: Cleanliness, staff & service
Perfect for an overnight layover. Room was big, bathroom clean. The free airport shuttle was a huge bonus as well as the proximity to the airport. You can grab a quick bagel, yogurt, etc. for breakfast on your way out i the morning.
Stayed 1 night in Aug 2025

8/10 Good

Rickesha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It wasn't the best but it wasn't the worst. The room was spacious and clean. So glad there was an elevator. I was glad it was in walking distance of Waffle House and Cracker Barrel. There was an airport shuttle as well. They offer breakfast but I walked to Waffle House. The staff was cordial.
Stayed 1 night in Jul 2025

8/10 Good

Brian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well maintained clean hotel, staff was very friendly, and check in was easy.
Stayed 1 night in Jul 2025

10/10 Excellent

Dwight

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport
Stayed 1 night in Aug 2025

6/10 Okay

Hser Moo

Stayed 2 nights in Aug 2025

6/10 Okay

JAMES, Springfield

Stayed 2 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Aug 2025

6/10 Okay

Yojana

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Peggy

Stayed 1 night in Jul 2025