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TownePlace Suites by Marriott Charlotte LoSo Airport

3.5 star property

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40-inch flat-screen TV with cable channels, streaming services
BBQ/picnic Area
Suite, 2 Bedrooms | Living room | 40-inch flat-screen TV with cable channels, streaming services
Suite, 1 Bedroom | Living room | 40-inch flat-screen TV with cable channels, streaming services
Fitness facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free airport shuttle
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
4920 S Tryon St, Charlotte, NC, 28217
  • Place, Renaissance Park
    ‪15 min walk‬
  • Place, Billy Graham Library
    ‪2 min drive‬
  • Place, Charlotte Regional Farmers Market
    ‪2 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪11 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living room | 40-inch flat-screen TV with cable channels, streaming services

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(6 reviews)
  • 52 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

40-inch flat-screen TV with cable channels, streaming services

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(3 reviews)
  • 52 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility Accessible w/ Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom, Accessible (Mobility Accessible w/ Tub)

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 77 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

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About this property

TownePlace Suites by Marriott Charlotte LoSo Airport

This smoke-free hotel features a 24-hour fitness centre, a 24-hour business centre and self parking. Free buffet breakfast, free WiFi in public areas and a free airport shuttle are also provided. Additionally, a seasonal outdoor pool, a business centre and conference space are on-site. Housekeeping is available on request.
TownePlace Suites by Marriott Charlotte LoSo Airport offers 135 accommodations with a safe and coffee/tea makers. This accommodation has separate sitting areas and is furnished with double sofa beds. 40-inch flat-screen televisions come with cable channels. Accommodation at this 3.5-star hotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at TownePlace Suites by Marriott Charlotte LoSo Airport. During your stay, you'll be within walking distance of Renaissance Park. You'll find features such as free breakfast, free WiFi in public areas and a free round-trip airport shuttle.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a 24-hour gym and basketball
  • 7 minutes by car from Charlotte Convention Center and 7 minutes from Bank of America Stadium
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
TownePlace Suites by Marriott Charlotte LoSo Airport offers its guests a 24-hour fitness centre and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 1140 square feet (106 square metres) and includes conference space. A roundtrip airport shuttle is free (available on request). The business-friendly TownePlace Suites by Marriott Charlotte LoSo Airport also features barbecue grills, a picnic area, and laundry facilities. Parking is available for a fee. A complete renovation of TownePlace Suites by Marriott Charlotte LoSo Airport was completed in October 2025.

This 3.5-star Charlotte hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 8:00 AM to 10:00 PM at scheduled times and on request
  • Uncovered parking on site (USD 10 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Basketball
  • Games
  • Outdoor pickleball court
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's games
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Business services

  • 1,140 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower (91 centimetre high)
  • Handrails in stairways (84 centimetre high)
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (91 centimetre high)

More

  • 3 floors
  • Banquet hall
  • Renovated entire property - October 2025
  • Smoke-free property
  • Traditional architecture
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Hob
  • Kitchenette
  • Microwave
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 10 per night
  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
TownePlace Suites by Marriott Charlotte LoSo Airport offers transfers from the airport. Please contact the property on the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 23 May and close on 04 October.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Summerfield Suites Charlotte
HYATT house Charlotte Airport
HYATT house Hotel Charlotte Airport
Charlotte Hyatt
Charlotte Summerfield Suites
Charlotte Summerfield Suites
Hyatt Summerfield Suites Charlotte Airport Hotel Charlotte
Summerfield Suites Charlotte
HYATT house Charlotte Airport Aparthotel
Charlotte Hyatt
CLT Sky Suites Hotel
CLT Sky Suites Charlotte
HYATT house Charlotte Airport
CLT Sky Suites Hotel Charlotte

TownePlace Suites by Marriott Charlotte LoSo Airport Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 75 out of 114 reviews
Rating 8 - Good. 21 out of 114 reviews
Rating 6 - Okay. 5 out of 114 reviews
Rating 4 - Poor. 4 out of 114 reviews
Rating 2 - Terrible. 9 out of 114 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Stephiny

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
My stay was very nice, room was clean and the staff was pleasant. My only dislike was there was no body wash in the soap dispenser, the hand soap bar and the toiletries were minimal and cheap. The soap bar was so small it was used up after 1 day and the toilet paper was so thin you literally had to use an excessive amount. If you invest in better quality products you would save more money because you wouldn’t have to replace it as often. Just my two cents. Overall my stay was a very good experience.
Stayed 2 nights in Jan 2026

8/10 Good

Dwayne

Stayed 1 night in Jan 2026

10/10 Excellent

Ines, hialeah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff! Karen was so welcoming ! The room spotless!
Stayed 1 night in Jan 2026

10/10 Excellent

Irfaan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, clean
Stayed 1 night in Nov 2025

6/10 Okay

Paul

Travelled with family
Liked: Amenities
Shower had hair in it and the coffee mugs in cabinet still had coffee residue outside of it only 1 face cloth , Kleenex box was left empty.The gentleman that runs breakfast chooses what he puts out they had gravy, biscuits and eggs but apparently if you slide him a lil tip he will fix just u sausage. The young lady with blonde hair was very helpful
Stayed 2 nights in Jan 2026

10/10 Excellent

Ivan Arled

Stayed 1 night in Jan 2026

10/10 Excellent

Felicia, Columbia

Stayed 1 night in Dec 2025

10/10 Excellent

Annasti

Stayed 1 night in Dec 2025

2/10 Terrible

Ivan Arled

Stayed 1 night in Dec 2025

2/10 Terrible

Rhonda

Worst hotel ever! It’s definitely NOT 3.5 stars as the site implies. There is NO airport shuttle as advertised! The place has been closed and recently reopened and still needs so much work! Shouldn’t be open. “Shabby” is an understatement. Would not have stayed here if the website was honest.
Stayed 1 night in Dec 2025

10/10 Excellent

Giselle

Stayed 1 night in Dec 2025

10/10 Excellent

Emily

Stayed 1 night in Dec 2025

10/10 Excellent

Jane

Stayed 2 nights in Dec 2025

10/10 Excellent

Rebecca

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent and most accommodating.
Stayed 1 night in Dec 2025

10/10 Excellent

Shameka

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was amazing, staff equally as amazing.
Stayed 1 night in Dec 2025

10/10 Excellent

Randy, Lovingston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room clean warm and comfortable!
Stayed 1 night in Dec 2025

8/10 Good

Ricky

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great until my truck was broken into 😞
Stayed 12 nights in Nov 2025

10/10 Excellent

Spencer

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff was extremely kind and helpful!
Stayed 1 night in Nov 2025

4/10 Poor

Elizabeth

Disliked: Staff & service
Would not return
Stayed 1 night in Nov 2025

10/10 Excellent

Christopher

Stayed 1 night in Oct 2025

2/10 Terrible

Nicole

Business traveller
Disliked: Cleanliness, staff & service, amenities
I gave this place the benefit of the doubt. When I first arrived, they had a hard time figuring out how to fully check me in since I used hotels.com to book the room. Then they charged me for the room on my card without my permission. They said they were charging me $50 for deposit for damages but I would get it back after our stay. We decided to stay because we didn’t know about the extra room charge until after we stayed. The room was OK in a couple of months that place will not be great. It’ll be covered in mold because there’s no ventilation in the bathrooms. AC couldn’t not keep up and the room was hot the whole night. I contacted them more than three times to get a refund for my room because they charged me ($130) after hotels.com charged me. They kept saying oh my Manager’s over it and nobody got back to me. Finally, I called my bank and they dispute the charge. Will not be staying at this hotel or any that are sponsored by it.
Stayed 1 night in Oct 2025

8/10 Good

Shaquanna

Liked: Cleanliness, staff & service, amenities
Rooms good
Stayed 2 nights in Nov 2025

10/10 Excellent

julio

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently stayed at this property for our son’s football regional championship game. While the rooms weren’t perfect—the bathroom exhaust fan didn’t work and the AC in the living room wasn’t cooling—the rooms were at least clean and comfortable enough for our needs. What truly made our stay memorable was Tonya, the lady working the breakfast bar. She went above and beyond every single morning to make sure we were taken care of. Her friendliness, attention, and genuine care made all the difference. She made us feel welcome, supported, and honestly turned what could’ve been an average stay into a great one. Tonya is definitely the highlight of this property. Because of her, we left with a wonderful experience despite the room issues. Hotels need more people like her!
Stayed 2 nights in Nov 2025

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, amenities
Clean room and friendly staff
Stayed 2 nights in Nov 2025

10/10 Excellent

Adriene

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great clean comfy stay
Stayed 1 night in Nov 2025