Comfort Inn & Suites Hamilton Place

2.5 star property

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Photo gallery for Comfort Inn & Suites Hamilton Place

Premium bedding, desk, blackout curtains, iron/ironing board
Suite, Non Smoking | Premium bedding, desk, blackout curtains, iron/ironing board
Lobby
Suite, Non Smoking | Premium bedding, desk, blackout curtains, iron/ironing board
Premium bedding, desk, blackout curtains, iron/ironing board

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
2341 Shallowford Village Dr, Chattanooga, TN, 37421
  • Place, Hamilton Place Mall
    ‪14 min walk‬
  • Place, Hickory Valley Golf Club
    ‪17 min walk‬
  • Place, Regal Hamilton Place
    ‪2 min drive‬
  • Airport, Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪5 min drive‬

Room options

Suite, Non Smoking

7.4 out of 10
Good
(9 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Non Smoking

7.2 out of 10
Good
(17 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Comfort Inn & Suites Hamilton Place

A seasonal outdoor pool, a business centre and dry cleaning are available at this hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a computer station and free newspapers are on-site.
Comfort Inn & Suites Hamilton Place offers 76 air-conditioned accommodations with coffee/tea makers and an iron/ironing board. Beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Comfort Inn & Suites Hamilton Place. During your stay, you'll be within walking distance of Hamilton Place Mall. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a business centre and a computer
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Just a 3-minute drive from Hamilton Place Mall and 14 minutes from Chattanooga Choo Choo Historic District
  • Cats and dogs welcome for a fee
A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is served daily. The business-friendly Comfort Inn & Suites Hamilton Place also features a seasonal outdoor pool, complimentary newspapers in the lobby, and dry cleaning/laundry services. Limited free parking is available on a first-come, first-served basis.
Guests are served a free full breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Up to 4 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Hamilton Place Mall
Comfort Inn Hamilton Place Mall
Comfort Inn Chattanooga
Comfort Chattanooga

Comfort Inn & Suites Hamilton Place Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 241 out of 852 reviews
Rating 8 - Good. 288 out of 852 reviews
Rating 6 - Okay. 152 out of 852 reviews
Rating 4 - Poor. 95 out of 852 reviews
Rating 2 - Terrible. 76 out of 852 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Robert

Stayed 1 night in Jan 2026

10/10 Excellent

Gary

Toilet was nit flushing & needed to change room. Hotel is tired looking & needs a freshing up. Friendly, helpful staff.
Stayed 1 night in Jan 2026

6/10 Okay

Ashley

Stayed 1 night in Jan 2026

10/10 Excellent

Shivani Amarbhai

Liked: Cleanliness
Room was decent. Courteous staff. Nice location and very safe.
Stayed 1 night in Dec 2025

10/10 Excellent

DAVID

Liked: Staff & service, property conditions & facilities, room comfort
Very pleasant & comfortable.
Stayed 2 nights in Dec 2025

8/10 Good

Daniel

Travelled with group
It was good!
Stayed 2 nights in Dec 2025

8/10 Good

Brianna

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
The only problem I had was the full out bed wasn’t clean.
Stayed 5 nights in Dec 2025

8/10 Good

David, Lafayette

Stayed 1 night in Dec 2025

10/10 Excellent

Jahydy

Liked: Cleanliness, property conditions & facilities
No
Stayed 1 night in Dec 2025

8/10 Good

Patrick

Liked: Cleanliness, staff & service
At first the room smelled terrible but it was a pet friendly room. It subsided once we got the air on but took forever to cool down. The TV lost its signal at 10:30 so we couldn’t finish the end of the show we were watching. Other than that it wasn’t a bad stay!!
Stayed 1 night in Dec 2025

10/10 Excellent

Renee

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, very nice staff, very comfortable room.
Stayed 1 night in Dec 2025

10/10 Excellent

Orlando

Stayed 1 night in Nov 2025

10/10 Excellent

Diane, Murphy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was efficient and the room is clean. Restaurants within walking distance. We stay in the area when we have an early flight. Will stay again.
Stayed 1 night in Dec 2025

6/10 Okay

Daniel

Travelled with pets, Travelled with partner
Liked: Amenities
Staff was friendly. Room, especially bathroom, was not as clean as we had elsewhere - likely because it was older, caulk had gaps with brown edges. So OK, but not brag-worthy. Pet-friendly at reasonable rate. Bed comfy enough.
Stayed 1 night in Nov 2025

10/10 Excellent

Cinda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and comfortable. The staff were very friendly and courteous. I would definitely stay again!
Stayed 1 night in Nov 2025

8/10 Good

Leposava

Liked: Cleanliness, staff & service, property conditions & facilities
No pets
Stayed 1 night in Nov 2025

10/10 Excellent

Shannon

Stayed 1 night in Nov 2025

10/10 Excellent

Casey

Stayed 1 night in Nov 2025

4/10 Poor

john

Disliked: Cleanliness, staff & service, amenities
Room had no tv and staff said management will call and never did Also charged me 6 dollars incidentals when I didn’t buy nothing I want my 6 dollars back
Stayed 1 night in Nov 2025

10/10 Excellent

Emily

Stayed 1 night in Nov 2025

6/10 Okay

Rahul

Stayed 1 night in Nov 2025

10/10 Excellent

Casey

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Nov 2025

4/10 Poor

Jessica

Travelled with family and small children
Disliked: Property conditions & facilities
The hotel was in the middle of renovation.
Stayed 2 nights in Nov 2025

2/10 Terrible

Tammy

Disliked: Cleanliness, staff & service, amenities
The desk clerk give my ex boyfriend my room number and told him I was staying there. They also let him bang on my door for 20 minutes and set in parking lot for over 4 hrs blocking my car in
Stayed 1 night in Nov 2025

8/10 Good

Tammy

Stayed 2 nights in Nov 2025