See all properties

Comfort Inn & Suites Hamilton Place

2.5 star property

Choose dates to view prices

Photo gallery for Comfort Inn & Suites Hamilton Place

Premium bedding, desk, blackout curtains, iron/ironing board
Suite, Non Smoking | Premium bedding, desk, blackout curtains, iron/ironing board
Seasonal outdoor pool
Suite, Non Smoking | Premium bedding, desk, blackout curtains, iron/ironing board
Free daily full breakfast

Reviews

7.4 out of 10
Good

Popular amenities

  • Housekeeping
  • Pool
  • Pet-friendly
  • Breakfast included
  • Laundry
  • 24/7 front desk

Explore the area

Map
2341 Shallowford Village Dr, Chattanooga, TN, 37421
  • Hamilton Place Mall
    ‪15 min walk‬
  • Amazon.com Fulfillment Center
    ‪5 min drive‬
  • Tennessee Valley Railroad Museum
    ‪7 min drive‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪5 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Non Smoking

Suite, Non Smoking | Premium bedding, desk, blackout curtains, iron/ironing board

Suite, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

Similar properties

Front of property

Wingate Inn Chattanooga

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.1 out of 5, Very good, (1004)
The price is €174
for 1 room
includes taxes & fees
21 Jun - 22 Jun
Wingate Inn Chattanooga

About this property

Comfort Inn & Suites Hamilton Place

Hotel with free breakfast, near Hamilton Place Mall
A seasonal outdoor pool, a business centre and dry cleaning are available at this hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a computer station and free newspapers are on-site.
Comfort Inn & Suites Hamilton Place offers 76 air-conditioned accommodations with coffee/tea makers and an iron/ironing board. Beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Comfort Inn & Suites Hamilton Place. During your stay, you'll be within walking distance of Hamilton Place Mall. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a business centre and a computer
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Just a 3-minute drive from Hamilton Place Mall and 14 minutes from Chattanooga Zoo
  • Cats and dogs welcome for a fee
A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is served daily. The business-friendly Comfort Inn & Suites Hamilton Place also features a seasonal outdoor pool, complimentary newspapers in the lobby, and dry cleaning/laundry services. Limited free parking is available on a first-come, first-served basis.
Guests are served a free full breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in September.
  • Up to 4 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Hamilton Place Mall
Comfort Inn Hamilton Place Mall
Comfort Inn Chattanooga
Comfort Chattanooga

Comfort Inn & Suites Hamilton Place Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 207 out of 758 reviews
Rating 8 - Good. 265 out of 758 reviews
Rating 6 - Okay. 139 out of 758 reviews
Rating 4 - Poor. 81 out of 758 reviews
Rating 2 - Terrible. 66 out of 758 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Catherine

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
I don’t normally complain or write reviews. I think most reviews are people who hated it or loved it. I didn’t hate it, but I think I was given the worst room in the hotel. It was right next to the front entrance on one wall and had the ice maker and vending machines on the other. It shouldn’t be a room. It should be storage. Also- the bathroom floor and walls were disgusting. Luckily, I was too tired to care much about the noise or the dirt.
Stayed 1 night in Feb 2025

10/10 Excellent

Lynn

Stayed 1 night in Feb 2025

2/10 Terrible

Jillian

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely nasty place. Do not book here. Black mold on the walls. I have multiple videos and pictures of this nasty hotel. I had my 3 year old daughter with us and it was a horrible experience. Came from Florida and stayed here not knowing how gross it was. Paid 300$ something dollars for this place for 3 nights and we came in late at night the back door was wide open and doesn’t work with a key card so we were able to just walk in and put the keycard in and came in and went to sleep after driving 12 hours from Florida. The WiFi didn’t work the entire time we were there and also the pool in the back was green and moldy with trash all in it nasty place. Mold all over the walls and bugs and crumble all under the mattresses. Woke up and left to come spend the day in Tennessee and had an amazing day and came back and felt lightheaded and dizzy so I started to check the room and found black mold on the baseboards of the doors and sporadically throughout the room. We talked to the lady and she said that she can’t do anything about it. Horrible experience and I’ll speak to anybody I need to about it and I would love for people to know before they go and stay here.
Stayed 3 nights in Feb 2025

2/10 Terrible

Thomas

Travelled with group
Disliked: Staff & service, amenities
The property itself is nice which is more than I can say for the rude and disrespectful staff member we had the pleasure to deal with When we first got to the front desk to check in let lady looked like she was in a bad mood I told her I was there to check-in and gave her my name she ask where I was from cause they don't let locals rent rooms there and she ask for my ID to make sure I was not from there I yes she thought I was lying so when she found out I wasn't lying she checked me in I got ready to leave and ask for my ID back and she headed to me but rolled her eyes so I put my stuff in the room and then went to Sonic to get something to eat when I came back me and a couple friends of mine that was with me we're walking down the hall and we went in our room 2 minutes later I got to knock on the door I opened the door the lady told me we had to leave because she caught one of the smoking in the hallway I said we don't even smoke she said well I looked on the camera and when are you in Black was smoking in the hallway and I proceeded to let her know that we don't smoke and she told me that we had 5 minutes to get off the property or she was calling the police and after a few minutes I asked what do I get my money back she told me no we don't do refund so now I'm out $105 sleep in my car last night I would not recommend that place at all
Stayed 1 night in Feb 2025

2/10 Terrible

Miracle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Mickey

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Room was extremely outdated and in need of an upgrade Trim falling off furniture, evidence of mold in bathroom. Breakfast advertised to begin at 6:30. At 6:50, no coffee, cold sausage and eggs in hot plate. Rudest server ever. Cannit recommend.
Stayed 1 night in Feb 2025

2/10 Terrible

Dianna

Stayed 1 night in Feb 2025

2/10 Terrible

Kiara

PLEASE DONT WASTE YOUR MONEY OR TIME PLEASE !!!!!!

THIS WAS THE WORST HOTEL EXPERIENCE IN MY LIFE , molded shower heads , broken toilets , VERY VERY RUDE FRONT DESK RECEPTIONIST , they tried to charge me twice for a room that I prepaid for and tried to charge me for fees that no one told me about even though I asked about fees prior to my booking , very UNPROFESSIONAL
Stayed 2 nights in Jan 2025

8/10 Good

Joyce

Stayed 6 nights in Jan 2025

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking
Stayed 3 nights in Jan 2025

2/10 Terrible

Uneeda

Stayed 1 night in Jan 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean, comfy room
Stayed 1 night in Jan 2025

6/10 Okay

Jim

Breakfast offered several options. Room was ok, although not very sound proofed.
Stayed 1 night in Dec 2024

6/10 Okay

Bonita

Not the worst

Breakfast not really good. Noisy hotel. Not the worst, but just okay.
Stayed 3 nights in Dec 2024

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Betty

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was great. We were there for our grandson's football tournament and it was easy to get around to the different fields. Plus the advantage of being so close to Hamilton Place for shopping during down time was great. The room was clean and the bed was very comfortable. It was nice to have the extra sitting area also.
Stayed 2 nights in Nov 2024

8/10 Good

Sara

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very little grass for dog
Stayed 1 night in Nov 2024

4/10 Poor

Melinda

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Branden

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately I booked this stay thinking it was twice the cost of other hotels near by & itd be nice.. I was mistaken. The room is filled with mold, the curtains, ceiling, & all around the bathroom. You can see the cover ups of it being left untreated.. the staff was only nice after I niced them to death basically. Upon arrival the manager was snacking in the customer lounge and the new staff member left me waiting for almost 5min. After me standing there awkward for a couple minutes the manager chimed in, “there’s a bell there you can ring”. I wouldn’t stay here again. I would also recommend booking elsewhere if you’re in the area and planning a stay. The Expedia posting was NOT what this hotel looks like in person. It’s outdated and obviously maintained by a slumlord type owner. No real customer service & no nice stay. I just needed to sleep after a long drive & working all morning. It is what it is I guess…
Stayed 1 night in Nov 2024

8/10 Good

Deborah

Liked: Cleanliness, staff & service, room comfort

I would recommend

The hotel is very clean, safe and conveniently located right off the highway. The front desk staff was very friendly and helpful at check in and breakfast the next morning was perfect. I was looking forward to nice hot shower after a long day on the road but the water only ever got luke warm but was hot the next morning and the tv kept loosing its signal so that was annoying but overall I would recommend this hotel.
Stayed 1 night in Nov 2024

6/10 Okay

Judd

Stayed 1 night in Oct 2024

8/10 Good

JACK

Stayed 1 night in Oct 2024

2/10 Terrible

Amy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would not stay here again

Disgusting room- dirty bathroom in the 1st room almost threw up. Room smelled. They changed us to new room and still smelled but we made it work. Tv had like no working channels - said weak or no signal. We had a dog, filled out the form for incidentals and pet fee- then the called our room before 7am waking us all up because she said there was no card on file. Hotel is run down and gross
Stayed 1 night in Oct 2024

2/10 Terrible

Laniece, Murfreesboro

Stayed 1 night in Oct 2024