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Holiday Inn Express & Suites Chattanooga (East Ridge) by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Chattanooga (East Ridge) by IHG

Indulge in a variety of international cuisine at our buffet, featuring omelets, cheese, and more.
Two single beds with white linens and a large window offering a view of the outdoors.
Relax and unwind in our spacious lobby, featuring a reception desk, comfortable seating areas, and a large event space.
Experience the classic charm of this hotel, featuring a grand entrance and beautifully manicured grounds.
Relax by the pool, surrounded by comfortable seating and lush greenery.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Laundry

Explore the area

Map
1441 N. Smith Rd, Chattanooga, TN, 37412
  • Hamilton Place Mall
    ‪8 min drive‬
  • Chattanooga Zoo
    ‪11 min drive‬
  • Chattanooga Choo Choo
    ‪12 min drive‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪7 min drive‬

Room options

View all photos for Suite, Multiple Beds (& Sofa Bed)

1 bedroom, in-room safe, desk, iron/ironing board

Suite, Multiple Beds (& Sofa Bed)

9.0 out of 10
Wonderful
(12 reviews)
  • 27 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Hearing)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility)

9.0 out of 10
Wonderful
(2 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (HEARING)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible (HEARING)

9.0 out of 10
Wonderful
(7 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Mobility)

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible (Mobility)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(37 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(15 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | 1 bedroom, in-room safe, desk, iron/ironing board

Standard Room

  • 27 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed (& Sofa Bed)

1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed (& Sofa Bed)

9.2 out of 10
Wonderful
(5 reviews)
  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility)

Standard Room, 1 Queen Bed, Accessible (Mobility) | 1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 Queen Bed, Accessible (Mobility)

  • Sleeps 2
  • 1 Queen Bed

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About this property

Holiday Inn Express & Suites Chattanooga (East Ridge) by IHG

Hotel in Chattanooga with free breakfast and fitness centre
Along with an indoor pool, this smoke-free hotel has a fitness centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and dry cleaning are on-site. Housekeeping is available on request.
Holiday Inn Express & Suites Chattanooga (East Ridge) by IHG offers 64 accommodations with a safe and free newspapers. Flat-screen televisions come with premium satellite channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
The free breakfast at Holiday Inn Express & Suites Chattanooga (East Ridge) by IHG gets high marks from our customers. During your stay, you'll be within walking distance of Parkridge East Hospital. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the breakfast
  • 9 minutes by car from Hamilton Place Mall and 12 minutes from Chattanooga Zoo
  • Cats and dogs welcome for a fee (restrictions apply)
Holiday Inn Express & Suites Chattanooga (East Ridge) by IHG offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. A business centre and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 552 square feet (51 square metres) and includes conference space. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Holiday Inn Express & Suites Chattanooga (East Ridge) by IHG. Self parking is free.

This Chattanooga hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 552 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • No plastic coffee stirrers
  • Smoke-free property

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
Property Registration Number 794029
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express East Ridge
Holiday Inn Express Hotel East Ridge
Holiday Inn Express East Ridge Hotel
Holiday Inn Express East Ridge
Holiday Inn Express East Ridge an IHG Hotel
Holiday Inn Express Suites Chattanooga (East Ridge)
Holiday Inn Express Suites Chattanooga (East Ridge) by IHG

Holiday Inn Express & Suites Chattanooga (East Ridge) by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 500 out of 1008 reviews
Rating 8 - Good. 270 out of 1008 reviews
Rating 6 - Okay. 121 out of 1008 reviews
Rating 4 - Poor. 61 out of 1008 reviews
Rating 2 - Terrible. 56 out of 1008 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Greeted with friendly staff and solid breakfast the next morning!
Stayed 1 night in Apr 2025

10/10 Excellent

JOHN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Peter

Stayed 1 night in Apr 2025

10/10 Excellent

Bridgett

Liked: Property conditions & facilities

Good customer care

Destiny at the front desk was friendly and professional. Her greeting was a great representation of the company and she also did it as we came and went during the day
Stayed 1 night in Apr 2025

2/10 Terrible

Verified traveller

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
This hotel is old and not well kept. Incredibly loud and very few breakfast options.
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort

Don't book this hotel.

There was a barking dog we could hear constantly barking. I understand that this is the other tenants fault. Besides that sound, we also heard people outside our hotel window & it wasn't even open. The room had dirty carpet along with the hallway. There were stains on the bedsheets, lamp shade & wall. The tv remote was sticky & the room had a musty odor. The breakfast was tasty.
Stayed 1 night in Apr 2025

2/10 Terrible

SHARP

Disliked: Staff & service, property conditions & facilities
There’s a dog keeping barking all night.
Stayed 1 night in Apr 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone working was super kind
Stayed 1 night in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

DAVID

Liked: Cleanliness
Quiet, comfortable
Stayed 1 night in Mar 2025

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Was right where I needed it to be for a tournament at camp Jordan and all we needed, breakfast was great
Stayed 1 night in Mar 2025

10/10 Excellent

Lee Anne

Stayed 1 night in Mar 2025

4/10 Poor

William, MANCHESTER

Travelled with family
Disliked: Amenities, property conditions & facilities
we chose this hotel because of the indoor pool as compared to other hotels in area that had no indoor pool. when amenities like this are not available a discount should be given. i would of chosen elsewhere more affordable for not being able to use the pool.
Stayed 1 night in Mar 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant check in Good selection of restaurants that are walkable
Stayed 1 night in Mar 2025

6/10 Okay

Adam

Travelled with family and small children
Overall average hotel but its older. Beds were comfortable.
Stayed 1 night in Mar 2025

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff was really friendly and personable. Room and hotel was clean. Pool was closed and was not noted when booking.
Stayed 1 night in Mar 2025

10/10 Excellent

Ken

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surrounded by the right restaurants. Pleasantly surprised about my choice to stay here.
Stayed 1 night in Mar 2025

8/10 Good

Chelbe

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check in, decent area
Stayed 1 night in Mar 2025

8/10 Good

Kristopher, Houston

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty standard holiday inn, lobby was very loud and manager had to ask them multiple times to quiet down, check-in was easy if you had a reservation, computer system would have trouble with the card reader at times, overall I was satisfied with the stay and would recommend. Rooms were clean and quiet and parking was easy but limited most likely due to spring break week being busier than usual.
Stayed 1 night in Mar 2025

10/10 Excellent

donald

Stayed 1 night in Mar 2025

8/10 Good

Tomas

Stayed 1 night in Mar 2025

8/10 Good

Brenda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Mandy

Stayed 2 nights in Jan 2025

8/10 Good

David W

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

The hotel is very clean, and an amazing and friendly staff. The breakfast was better than expected. The only sownside was the pool was out of service. Not a d3al breaker though. Definitely recommend.
Stayed 1 night in Mar 2025