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Holiday Inn Express & Suites Chattanooga (East Ridge) by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Chattanooga (East Ridge) by IHG

Free daily buffet breakfast
Indoor pool
Exterior
Exterior
In-room safe, desk, iron/ironing board, rollaway beds

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Laundry

Explore the area

View in a map
1441 N. Smith Rd, Chattanooga, TN, 37412
  • Place, Hamilton Place Mall
    ‪8 min drive‬
  • Place, Chattanooga Zoo
    ‪11 min drive‬
  • Place, Chattanooga Choo Choo Historic District
    ‪12 min drive‬
  • Airport, Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Accessible (Mobility)

9.0 out of 10
Wonderful
(2 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (HEARING)

In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Accessible (HEARING)

9.0 out of 10
Wonderful
(7 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Mobility)

In-room safe, desk, iron/ironing board, rollaway beds

Suite, 1 King Bed with Sofa bed, Accessible (Mobility)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(15 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(41 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed (& Sofa Bed)

In-room safe, desk, iron/ironing board, rollaway beds

Suite, 1 King Bed with Sofa bed (& Sofa Bed)

9.2 out of 10
Wonderful
(5 reviews)
  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room | In-room safe, desk, iron/ironing board, rollaway beds

Standard Room

  • 27 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility)

Standard Room, 1 Queen Bed, Accessible (Mobility) | In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 1 Queen Bed, Accessible (Mobility)

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed

  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, Multiple Beds (& Sofa Bed)

In-room safe, desk, iron/ironing board, rollaway beds

Suite, Multiple Beds (& Sofa Bed)

8.0 out of 10
Very good
(15 reviews)
  • 27 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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Exterior
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includes taxes & fees
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About this property

Holiday Inn Express & Suites Chattanooga (East Ridge) by IHG

Hotel in Chattanooga with free breakfast and fitness centre
Along with an indoor pool, this smoke-free hotel has a fitness centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and dry cleaning are on-site. Housekeeping is available on request.
Holiday Inn Express & Suites Chattanooga (East Ridge) by IHG offers 64 accommodations with a safe and free newspapers. Flat-screen televisions come with premium satellite channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
The free breakfast at Holiday Inn Express & Suites Chattanooga (East Ridge) by IHG gets high marks from our customers. During your stay, you'll be within walking distance of Topgolf Chattanooga. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 9 minutes by car from Hamilton Place Mall and 12 minutes from Chattanooga Choo Choo Historic District
  • Cats and dogs welcome for a fee (restrictions apply)
Holiday Inn Express & Suites Chattanooga (East Ridge) by IHG offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. A business centre and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 552 square feet (51 square metres) and includes conference space. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Holiday Inn Express & Suites Chattanooga (East Ridge) by IHG. Self parking is free.

This Chattanooga hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 552 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • No plastic coffee stirrers
  • Smoke-free property

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
Property Registration Number 794029
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express East Ridge
Holiday Inn Express Hotel East Ridge
Holiday Inn Express East Ridge Hotel
Holiday Inn Express East Ridge
Holiday Inn Express East Ridge an IHG Hotel
Holiday Inn Express Suites Chattanooga (East Ridge)
Holiday Inn Express Suites Chattanooga (East Ridge) by IHG

Holiday Inn Express & Suites Chattanooga (East Ridge) by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 509 out of 1006 reviews
Rating 8 - Good. 257 out of 1006 reviews
Rating 6 - Okay. 117 out of 1006 reviews
Rating 4 - Poor. 65 out of 1006 reviews
Rating 2 - Terrible. 58 out of 1006 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

jose

Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean a little
Stayed 1 night in Jul 2025

10/10 Excellent

JEFF

Stayed 1 night in Jul 2025

10/10 Excellent

Wesley

Stayed 1 night in Jul 2025

6/10 Okay

Bobbi

Stayed 1 night in Jul 2025

4/10 Poor

JULIE

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I’m not sure who is reviewing this property but it’s not quite worth the “excellent” rating. The staff was friendly and helpful but you can tell they were short. We didn’t have enough towels (only a set of two for a six person room) and needed a few other things but no one was available to bring them to the room. The was hair in the shower and on the soap dispensers. The tile floor in the room was very dirty. The carpets in the hall were dirty. Bathroom wall is deteriorating near the tub and the door panel was coming off at the bottom. Just passing through for the night and typically this Holiday Inn brand is much better than this. The firm and soft pillow options on the bed were nice.
Stayed 1 night in Jul 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Renee

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The floors on the 1st floor were wet from kids running in and out of the pool. Our room smelled like sewage. The water pressure was weak, and the bathroom sink and tub did not drain.
Stayed 1 night in Jul 2025

10/10 Excellent

Brandy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was hard find hotel at first but if U pass the McDonald’s turn road beside the Hardee’s the hotel is on the left. GPS told us to turn before U get to McDonald’s we went through that parking lot until we figured out there was another North Smith Road. Staff was very friendly, & cook kept food stock & nice, hot a lot of variety including a pancake maker, boiled eggs, yogurt, cereal, oatmeal, gravy biscuits, scrambled eggs, egg white omelette, turkey sausage, turkey link, bacon, muffins, cinnamon rolls, coffee, apple juice, O.J., another juice, bagels, toast, apples, banana’s, oranges, nutrigrain bars Monday- Fri 7am-9:30 sat/sun 7-10am nice dinning room area near breakfast area. Pool was nice, cold indoor & an air conditioned gym. No Hot Tub. 2 double beds were nice with wall control for air conditioning, it included bath wash, shampoo, conditioner & at sink hand wash, lotion. For 3 people staying only 2 towels we got 2 more tissue it only had 1 but we asked for 2 more rolls. Pool had towels too not long ones but we bought our own. Washing machine & dryer only cost $2.75 per load quarters only! Walking distance to Hardee’s & Mc D’s. Champy’s was a great seafood place to eat & drink a margarita for vacation.
Sink hand wash & lotion
Shower: bath wash, shampoo & conditioner
Nice pool room was hot when it was hot outside but pool was was cold & clean with chlorine
My first day Breakfast on a Wednesday
Stayed 5 nights in Jul 2025

10/10 Excellent

Robert

Stayed 1 night in Jul 2025

10/10 Excellent

Joshua

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for one night during a family trip, nice beds, good location, rooms were good
Stayed 1 night in Jul 2025

8/10 Good

Rodney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was top notch. Very friendly and accomidating. The only thing I would suggest is to clean the carpet from stains possibly left by pets.
Stayed 3 nights in Jul 2025

8/10 Good

Amy

Travelled with family
Stayed 1 night in Jul 2025

4/10 Poor

Belinda

Stayed 1 night in Jul 2025

10/10 Excellent

Jasmine

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, friendly staff
Stayed 2 nights in Jun 2025

6/10 Okay

Judy

Travelled with family

Just ok

Room was hard to cool down, had to go down to front desk to get xtra linens and towels
Stayed 1 night in Jul 2025

2/10 Terrible

Oksana

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Food so bad
Stayed 1 night in Jun 2025

2/10 Terrible

Allison

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Jordan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Janeen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff were friendly and helpful. Rooms were clean. The breakfast was not just a continental breakfast. It was restaurant quality. Would definitely recommend. We will be back!
Stayed 1 night in Jun 2025

4/10 Poor

Robbyn

Stayed 1 night in Jun 2025

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room met our needs. Clean, well stocked and comfortable
Stayed 1 night in Jun 2025

10/10 Excellent

John

Stayed 1 night in Jun 2025

8/10 Good

Rachel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A nice quiet area away from the city with plenty of food options. The breakfast was pretty decent, eggs, sausage, pancake, etc. The biggest issue we had was that our room was right by the stairwell so we would hear the door slam pretty often. The rooms themselves were very nice though.
Stayed 2 nights in Jun 2025

2/10 Terrible

Jennifer

Stayed 2 nights in Jun 2025

10/10 Excellent

Bernardo

Stayed 1 night in Jun 2025