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Quality Inn Cleveland North

2.5 star property

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Photo gallery for Quality Inn Cleveland North

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, desk, blackout curtains, iron/ironing board
Front of property
Lobby
Lobby
Hallway

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Pet-friendly
  • Pool
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
153 James Asbury Dr Nw, Cleveland, TN, 37312
  • Cleveland State Community College
    ‪15 min walk‬
  • Bradley Square Mall
    ‪3 min drive‬
  • Lee University
    ‪6 min drive‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪32 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Smoking

8.0 out of 10
Very good
(1 review)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (Upper Floor)

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking (Upper Floor)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 Queen beds with Sofabeds ( Upper Floor)

Premium bedding, desk, blackout curtains, iron/ironing board

1 Queen beds with Sofabeds ( Upper Floor)

  • Sleeps 4
  • 1 Double Sofa Bed and 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn Cleveland North

Hotel in Cleveland with free breakfast and seasonal outdoor pool
Along with coffee/tea in a common area, this hotel has a seasonal outdoor pool and a business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a computer station and express check-out are on-site.
Quality Inn Cleveland North offers 58 air-conditioned accommodations with free newspapers and coffee/tea makers. Beds feature premium bedding. LCD televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and hairdryers.

This Cleveland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Quality Inn Cleveland North. During your stay, you're just a quick walk from Cleveland Towne Center. Features include free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as an off-lead area.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • Within a 15-minute walk of Cleveland Towne Center and Cleveland State Community College
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-lead area
A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is available daily. A seasonal outdoor pool, a vending machine, and a picnic area are also featured at the business-friendly Quality Inn Cleveland North. Self parking is free.

Smoking is allowed in designated areas at this Cleveland hotel.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 6:00 AM to 9:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 9:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Outdoors

  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per day
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • An off-lead area is available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 1 per day
  • Rollaway bed fee: USD 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 10:00 PM
  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Quality Inn Cleveland North.

Property is also known as

Quality Cleveland
Quality Inn Cleveland
Quality Inn Hotel
Quality Inn Cleveland
Quality Inn Hotel Cleveland

Quality Inn Cleveland North Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 215 out of 593 reviews
Rating 8 - Good. 211 out of 593 reviews
Rating 6 - Okay. 96 out of 593 reviews
Rating 4 - Poor. 32 out of 593 reviews
Rating 2 - Terrible. 39 out of 593 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Cathy

Liked: Cleanliness, amenities, property conditions & facilities
Very nice place
Stayed 2 nights in May 2025

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The staff was very friendly, the room/hallways had a musty odor. However looked clean.
Stayed 1 night in Jun 2025

10/10 Excellent

erin

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very clean, quiet and friendly staff. Breakfast was decent.
Stayed 3 nights in May 2025

6/10 Okay

Tiffany

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
I like the breakfast. The staff was nice and adhered to my complaints. The lady at the front desk tried to fix the broken handle on the tub herself. She was awesome. The building still needs more upkeep and renovations.
Stayed 3 nights in May 2025

10/10 Excellent

Savannah

Stayed 1 night in May 2025

10/10 Excellent

Toby Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good manager/owner

Manager gave us room on bottom floor with up charge fee due to daughter had had medical procedure. Very friendly and beds were comfortable!
Stayed 1 night in May 2025

8/10 Good

Jude

Liked: Cleanliness, staff & service, property conditions & facilities
Close to food
Stayed 4 nights in May 2025

8/10 Good

Wandaliz

Liked: Cleanliness, staff & service, room comfort

It worked for our stay

The hotel was ok. It was clean. The room was comfortable. Good breakfast, not so many options. No elevator for second floor. Some upgrades must be done. The bathroom apparently was remodeled but it had a wall still in process.
Stayed 3 nights in May 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Nice employees
Stayed 5 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Basketball stay

Check in was very easy. Staff were very nice. Hotel was exceptionally clean, even the washing machine in dryer.
Stayed 1 night in May 2025

10/10 Excellent

Hortence

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel Stay

When visiting this area of Cleveland I always stay at this Hotel, although there might be better accommodation in this area i choose to stay at this one because it is affordable, clean and has good parking. The reception is also very great. overall they have very good customer service and I would stay there again
Got Her Covered Paint It Pink High Tea. Cleveland TN
Stayed 2 nights in May 2025

6/10 Okay

Amanda

Liked: Cleanliness, staff & service
Bed was lumpy and not very comfortable. Pillows were small.
Stayed 1 night in May 2025

10/10 Excellent

Cory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great value for the price. Looks recently renovated. Perfect location, clean and safe location.
Stayed 3 nights in May 2025

10/10 Excellent

Teresa

Travelled with partner
Liked: Amenities
Great stay, Clean hotel no unpleasant smells like fabuloso or scented smells , good breakfast Would stay here again
Stayed 1 night in Apr 2025

8/10 Good

steve

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Anisia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My room was clean and large.
Stayed 3 nights in Apr 2025

10/10 Excellent

Ronda

Liked: Cleanliness
…
Stayed 2 nights in Mar 2025

10/10 Excellent

Amy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for the money, clean and comfy

We stayed for 6 nights. We were very happy with the room. Great value for the money. The building is older, but many updates have been done, and our room was very comfortable with everything we needed. The bed was comfy and clean. The staff was very friendly. Breakfast was good, especially the waffles. There was a great variety for anyone: eggs, sausage, waffle maker, yogurt, fruit, cereal, toast and muffins. There was juice, coffee, and tea bags. The kitchen isn't huge, but sufficient and nicely updated, with several tables to dine at. Roomservice was great and tidied our room perfectly while we were at meetings everyday, and was trustworthy. We left several dollars in change on the table, along with my tablet, and nothing, not one penny was taken. (We were not concerned about it anyway, but I thought it was worth mentioning). There is no elevator for 2nd floor rooms, but there are several first floor rooms available that are accessible from the outside, so it wasn't a problem for us. The steps were not steep or hard to climb. Overall, we recommend it and would stay again.
Stayed 6 nights in Apr 2025

10/10 Excellent

Marcus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and easy check in process. Quiet and affordable
Stayed 1 night in Apr 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and helpful staff
Stayed 2 nights in Apr 2025

8/10 Good

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Tonia, Cleveland

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay at the Quality Inn.
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Rebecca

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Seeing Friends

We got a good night's rest. It was quiet and relaxing. The owner who checked us in was very friendly and accommodating. We will stay there again.
Stayed 1 night in Apr 2025

10/10 Excellent

Ciara C

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was really nice and professional. The room was nice and clean. It looked recently updated it. I had requested a ground level room and it was granted no problem. There were 4 pillows on each bed, plenty of towels for the family, a nice size TV with TV guide and everything was clean. The only note is the refrigerator could use an update as it was older and had decent wear and tear as well as it didn't seem to be very cold. Breakfast was great, plentiful and fresh. The area is perfect with stores and places to eat within walking distance if you so please. I will stay here anytime I come to town!
Stayed 1 night in Mar 2025

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