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Holiday Inn Express Hotel & Suites Cherokee / Casino by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Cherokee / Casino by IHG

Exterior
Room amenity
Exterior
Free daily full breakfast
In-room safe, desk, iron/ironing board, free cots/infant beds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
376 Paint Town Rd, Cherokee, NC, 28719
  • Place, Harrahs Cherokee Casino
    ‪6 min walk‬
  • Place, Cherokee Bear Zoo
    ‪14 min walk‬
  • Place, Oconaluftee Islands Park
    ‪3 min drive‬

Room options

View all photos for Suite, 2 Queen Beds (Additional Living Area)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds (Additional Living Area)

8.8 out of 10
Excellent
(18 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Comms Accessible. Roll-In Shower)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Comms Accessible. Roll-In Shower)

9.4 out of 10
Exceptional
(8 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Mountain View

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(64 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(67 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed (Extra Floor Space)

7.0 out of 10
Good
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Additional Living Area)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed (Additional Living Area)

9.4 out of 10
Exceptional
(8 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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Bar (on property)
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  • Pool
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  • Parking included
  • Restaurant
4.3 out of 5, Excellent, 3,162 reviews
The price is €90
includes taxes & fees
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About this property

Holiday Inn Express Hotel & Suites Cherokee / Casino by IHG

Along with a fitness centre, this smoke-free hotel has a business centre and a 24-hour front desk. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a computer station, free newspapers and a front desk safe.
Holiday Inn Express Hotel & Suites Cherokee / Casino by IHG offers 94 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Cherokee hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
The free breakfast at Holiday Inn Express Hotel & Suites Cherokee / Casino by IHG gets good marks from our customers. During your stay, you're just a quick walk from Harrahs Cherokee Casino. You'll find features such as free WiFi in public areas and free self-parking, plus a gym.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the location
  • Just a 1-minute drive from Harrahs Cherokee Casino and 10 minutes from Great Smoky Mountains National Park
A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. Free breakfast is available daily. A fitness centre, a vending machine, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Express Hotel & Suites Cherokee / Casino by IHG. Free self parking is available.

This Cherokee hotel is smoke free.

Guests are served a free full breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Built in 2005
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children may not be eligible for complimentary breakfast.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Cherokee Casino
Holiday Inn Express Hotel Cherokee Casino
Holiday Inn Express Hotel Suites Cherokee / Casino
Inn Express Cherokee Casino
Holiday Inn Express Hotel Suites Cherokee / Casino
Holiday Inn Express Hotel Suites Cherokee / Casino by IHG
Holiday Inn Express Hotel Suites Cherokee / Casino an IHG Hotel

Holiday Inn Express Hotel & Suites Cherokee / Casino by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 591 out of 1006 reviews
Rating 8 - Good. 238 out of 1006 reviews
Rating 6 - Okay. 81 out of 1006 reviews
Rating 4 - Poor. 52 out of 1006 reviews
Rating 2 - Terrible. 44 out of 1006 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

RAYANE

Stayed 2 nights in Nov 2025

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, amenities
Room was good just y'all need new bathmats for showers they looked kinda gross
Stayed 1 night in Nov 2025

10/10 Excellent

Deanna

Travelled with family
Liked: Cleanliness, staff & service
The room was nice and clean. The staff was super helpful and extremely friendly. I would definitely stay there again in the future.They were all so nice.
Stayed 2 nights in Nov 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice place to stay
Stayed 1 night in Nov 2025

10/10 Excellent

Alfonso

Stayed 1 night in Nov 2025

8/10 Good

Anca

the room was clean and the staff was very helpful and polite. The only issue was that the AC is too loud.
Stayed 1 night in Nov 2025

2/10 Terrible

Chandler

Disliked: Cleanliness, staff & service
I arrived late at the hotel and didn’t check my sheets, wake up the next day to my whole body covered in bug bites. Checked the sheets and the bed was completely infested with bed bugs I recorded them and took the sheets to the front desk and showed them the bugs. They proceeded to tell me there is nothing they can do.DO NOT STAY HERE. I honestly have never had a worse experience with a hotel and now fear I am bringing these bugs home
Stayed 1 night in Nov 2025

8/10 Good

Matthew

Stayed 4 nights in Nov 2025

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, nice to get first floor room. Clean. Daily cleaning. Close to Cherokee sights and casino.
Stayed 3 nights in Nov 2025

10/10 Excellent

Aviv

Stayed 1 night in Nov 2025

6/10 Okay

Michael

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Old outdated and over all cleanliness could have been better
Stayed 1 night in Nov 2025

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed my stay, nice walk to the Casino and store
Stayed 2 nights in Nov 2025

6/10 Okay

Mason

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
For the price it was good, but there was definitely some problems. Shower didn’t drain so we were forced to stand in our dirty water. Our room also didn’t have any lights or light switches? Only lamps next to bed
Stayed 1 night in Nov 2025

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities
We had a magnificent experience with the hotel. We accidentally forgot an envelope with $2500 cash which is stored under the mattress by my brother. When we realized it 3 days later, I called the hotel and very quickly I was told they found the envelop without touching it. We immediately drove 3.5 hours to the hotel and we received the envelop without one penny less!
Stayed 2 nights in Oct 2025

10/10 Excellent

Andy

Liked: Staff & service, amenities
Erin at the front desk was wonderful. The entire staff at breakfast were friendly, efficient and professional.
Stayed 3 nights in Nov 2025

10/10 Excellent

Tracy

Liked: Staff & service, property conditions & facilities, room comfort
Very comfortable bed. Great pillows
Stayed 2 nights in Nov 2025

10/10 Excellent

Vivek

Stayed 2 nights in Nov 2025

8/10 Good

Robert, Mills River

Liked: Cleanliness, amenities, property conditions & facilities
H
Stayed 1 night in Nov 2025

10/10 Excellent

Rodrigo

Stayed 2 nights in Aug 2025

2/10 Terrible

Mike

Never checked in. Accidentally booked the wrong date and they would not rdfund or exchange. Unprofessional
Stayed 1 night in Nov 2025

8/10 Good

Ben

Stayed 1 night in Nov 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff very courteous and helpful. There were cobwebs around the top of the ceiling above the bed area. Tub area looked rough. In need of an update. Fireplace in breakfast area didnt work properly. No bacon for breakfast. Overall we would return there again. Thank you.
Stayed 3 nights in Oct 2025

10/10 Excellent

Michael

Stayed 2 nights in Oct 2025

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, amenities
The rooms were very clean, the staff was super helpful. The breakfast and the staff were awesome. The location was just what we were looking for also. Thanks to everyone, we will be back again.
Stayed 1 night in Oct 2025

8/10 Good

Laura

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything about the stay was very good except the housekeeping staff. We had problems twice getting our room cleaned or just getting clean towels. The hot breakfast was totally fine, with a good assortment of items. I would definately stay there again.
Stayed 4 nights in Oct 2025

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