The Chicago Hotel Collection Ambassador Gold Coast

4.0 star property

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Photo gallery for The Chicago Hotel Collection Ambassador Gold Coast

Terrace/patio
Sports facility
Front of property – evening/night
Lobby
Lobby

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Pet-friendly
  • 24/7 front desk

Explore the area

Map
1301 N State Pkwy, Chicago, IL, 60610
  • Michigan Avenue
    ‪8 min walk‬
  • Chicago History Museum
    ‪10 min walk‬
  • Navy Pier
    ‪5 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

Standard Room, 1 King Bed

7.8 out of 10
Good
(10 reviews)
  • Sleeps 3
  • 1 King Bed

Penthouse

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 Queen Bed

7.4 out of 10
Good
(10 reviews)
  • Sleeps 2
  • 1 Queen Bed

Deluxe Studio Suite, 1 Bedroom

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Signature Suite, Terrace, City View

  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Junior Studio Suite

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed, Accessible Bathtub

  • Sleeps 3
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible Bathtub

  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Signature Suite, Terrace

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Junior Studio Suite, 1 King Bed, Accessible Bathtub

  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Accessible Bathtub

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Roll-in Shower

  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

The Chicago Hotel Collection Ambassador Gold Coast

Hotel with a restaurant, near Chicago History Museum
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, conference space and a 24-hour front desk are on-site. Housekeeping is available on request.
The Chicago Hotel Collection Ambassador Gold Coast offers 279 air-conditioned accommodations with a safe and a hairdryer. Beds feature Frette Italian sheets and premium bedding. 42-inch LCD televisions come with premium digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at The Chicago Hotel Collection Ambassador Gold Coast. During your stay, you're just a quick walk from Lake Michigan. Free WiFi in public areas, a restaurant and a 24-hour gym are available.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Valet parking available for a fee
  • Amenities include meeting rooms, conference space and multilingual staff
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Within a 15-minute walk of Chicago History Museum and 900 North Michigan Shops
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 8000 square feet (743 square metres) and includes conference space. A 24-hour fitness centre, multilingual staff, and a fireplace in the lobby are also featured at the business-friendly The Chicago Hotel Collection Ambassador Gold Coast. For a fee, parking is available.

This 4-star Chicago hotel is smoke free.

The Ambassador Room – This bistro serves breakfast and dinner. Guests can enjoy drinks at the bar.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 40 per night)
  • Valet parking on site (USD 75 per night; includes in/out privileges)

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Ambassador Room

Things to do

  • 24-hour gym
  • Evening entertainment

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 8,000 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Built in 1926
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels
  • Pay films

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 125.00 per accommodation, per stay
  • Service fee: USD 23.47 per accommodation, per night
  • Resort fee: USD 117.33 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Breakfast
  • In-room bottled water

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 75 per night (in/out privileges)
  • Nearby parking fee: USD 40 per night (656 ft away)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Chicago PUBLIC
Ambassador Chicago Hotel
PUBLIC Hotel
PUBLIC Hotel Chicago
Ambassador East Chicago
Ambassador East Hotel Chicago
Hotel Ambassador East
Public Chicago Hotel Chicago
PUBLIC Chicago Hotel
Ambassador Chicago
The Ambassador Chicago
Ambassador Hotel Chicago

The Chicago Hotel Collection Ambassador Gold Coast Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 556 out of 1045 reviews
Rating 8 - Good. 215 out of 1045 reviews
Rating 6 - Okay. 123 out of 1045 reviews
Rating 4 - Poor. 79 out of 1045 reviews
Rating 2 - Terrible. 72 out of 1045 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

6/10 Okay

Ann Marie

Stayed 1 night in Apr 2025

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed 6 days at this hotel and booked it through Expedia. The price quoted was exacting what I paid with no hidden fees. Vaket parking with unlimited in/out service was available and convenient. All of the staff members I encountered were very professional, respectful and always willing to assist. If I return to Chicago to visit again, I would book with Ambassador Chicago.
Stayed 6 nights in Apr 2025

2/10 Terrible

Matilda

Stayed 1 night in Apr 2025

4/10 Poor

Jessica

Stayed 1 night in Apr 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, property conditions & facilities
Loved the lobby
Stayed 1 night in Apr 2025

4/10 Poor

Giulia

Stayed 1 night in Apr 2025

10/10 Excellent

Ryan

Stayed 1 night in Apr 2025

8/10 Good

Jeff

Stayed 1 night in Apr 2025

2/10 Terrible

peter

Stayed 3 nights in Apr 2025

4/10 Poor

Theodore

Business traveller
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2025

2/10 Terrible

Darius

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
The bed had bedbugs….
Stayed 1 night in Apr 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

2/10 Terrible

Sarah

Stayed 1 night in Apr 2025

10/10 Excellent

Terry

Stayed 1 night in Apr 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Ryan

Liked: Cleanliness, amenities
Great experience
Stayed 1 night in Apr 2025

10/10 Excellent

Franklin

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in a great part of Chicago. I walked everywhere I needed to be and the location was perfect. Clean, comfortable room.
Stayed 2 nights in Apr 2025

4/10 Poor

Kelly

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
I am not a fan of the required additional cost for drinks & breakfast, plus perks for tickets we never planned on using. Either include that in the fare, or make it optional. We were not given sheets for the pull out for our kids, nor extra pillows or towels. Staff never answered the phone or would answer and hang up when we called to get these necessary extras.
Stayed 1 night in Apr 2025

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very good experience staying at this hotel. Room was clean, quiet, staff was friendly, location close to many restaurants and close to Michigan Ave. Also their breakfast was very good. Really a great hotel, will be staying here again.
Stayed 1 night in Apr 2025

10/10 Excellent

Noel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Updated and clean.
Stayed 1 night in Apr 2025

10/10 Excellent

Carrie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great iconic hotel in the perfect location. Truly enjoyed our stay.
Stayed 4 nights in Mar 2025

2/10 Terrible

Sace

Hotel is charging guests additional fees when they check in. The “mandatory taxes and fees” (above the taxes already assessed in the price) include a breakfast and six bottles of water no one asked for and for which one pays well over the $50 on the face value of the breakfast “coupon” you are given at check in. My experience was not an isolated incident. Two other people were checking in at the same time, and they were also surprised by the exorbitant extra fees (in my case $145 above the original quoted rate.)
Stayed 1 night in Apr 2025

2/10 Terrible

Lisa

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Katerina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best features of the hotel is the staff. From all receptionists, servers, valet and the cleaning lady, everybody was very friendly, helpful and accommodating. The hotel has an "old soul" feel and could use sprucing up just a little. Not too many options for dinner in the area. I do highly recommend this hotel when you are in Chicago for sightseeing or leisure time.
Stayed 2 nights in Mar 2025