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Congress Plaza Hotel

3.5 star property

Choose dates to view prices

Photo gallery for Congress Plaza Hotel

Lobby
Exterior detail
Banquet hall
Junior Suite, City View | City view
2 restaurants, breakfast served

Reviews

8.0 out of 10
Very good

Popular amenities

  • Air-conditioning
  • Gym
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View in a map
520 South Michigan Avenue, Chicago, IL, 60605
  • Place, Auditorium Building and Theatre
    ‪2 min walk‬
  • Place, Columbia College Chicago
    ‪2 min walk‬
  • Place, Millennium Park
    ‪9 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪35 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Lake View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Lake View

8.4 out of 10
Very good
(232 reviews)
  • Lake view
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Queen Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Queen Room

  • Sleeps 2

View all photos for Standard Suite, 1 King Bed, Lake View, Lakeside

Standard Suite, 1 King Bed, Lake View, Lakeside | Living room | TV

Standard Suite, 1 King Bed, Lake View, Lakeside

8.6 out of 10
Excellent
(22 reviews)
  • Lake view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Suite

  • Sleeps 6

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

7.8 out of 10
Good
(572 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

7.8 out of 10
Good
(505 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Lake View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Lake View

8.0 out of 10
Very good
(132 reviews)
  • Lake view
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite

Family Suite | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Suite

8.0 out of 10
Very good
(74 reviews)
  • 50 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible

Standard Room, 2 Double Beds, Accessible | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible

7.8 out of 10
Good
(60 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Queen Room, Interior View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Queen Room, Interior View

  • Sleeps 2

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(161 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Lakefront Suite

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Lakefront Suite

  • Sleeps 2

View all photos for Accessible Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Accessible Room

  • Sleeps 4

View all photos for Standard Queen Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Queen Room

  • Sleeps 2

View all photos for Standard King Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard King Room

  • Sleeps 2

View all photos for King Room with Lake View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

King Room with Lake View

  • Sleeps 2

View all photos for Standard Two Double Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Two Double Room

  • Sleeps 4

View all photos for Two Double Room with Lake View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Two Double Room with Lake View

  • Sleeps 4

View all photos for Standard Room, 1 King Bed, Lake View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Lake View

  • Sleeps 3

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • Sleeps 3

View all photos for Junior Suite, City View

Junior Suite, City View | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Suite

  • Sleeps 2

Standard Queen

  • Sleeps 2

View all photos for King Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

King Room

  • Sleeps 2

View all photos for King Suite with Lake View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

King Suite with Lake View

  • Sleeps 3

View all photos for Lake View King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Lake View King Bed

  • Sleeps 2

View all photos for Lake View Room with 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Lake View Room with 2 Double Beds

  • Sleeps 4

View all photos for Standard 2 double beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard 2 double beds

  • Sleeps 4

View all photos for Suite with City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite with City View

  • Sleeps 2

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About this property

Congress Plaza Hotel

Along with 2 restaurants, this smoke-free hotel has 2 bars/lounges and a fitness centre. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a business centre and conference space. Housekeeping is available on request.
Congress Plaza Hotel offers 870 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Premium cable televisions are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

This Chicago hotel provides complimentary wired Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Congress Plaza Hotel's great location. During your stay, you're just a quick walk from Millennium Park. You'll find features such as free WiFi in public areas, plus 2 restaurants and 2 bars.
  • Free WiFi and wired Internet in some public areas
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and 2 bars/lounges
  • Full breakfast served weekends for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Guests have good things to say about the accommodation for the spaciousness and overall comfort
  • Steps from Columbia College Chicago and Museum of Contemporary Photography
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a business centre and meeting rooms.

WiFi and wired Internet are free in public spaces. Event space at this hotel measures 50000 square feet (4645 square metres) and includes conference space. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Congress Plaza Hotel. For a fee, parking is available.

This 3.5-star Chicago hotel is smoke free.

For a fee, guests can enjoy a full breakfast on weekends from 6:30 AM and 11:00 AM.
Tavern Tap – This sports bar only serves breakfast.
Tavern Tap – On-site sports bar. Open selected days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Uncovered parking on site (USD 62 per night)
  • Limited on-site self parking

Food and drink

  • Weekend full breakfast available 6:30 AM to 11:00 AM for a fee: USD 16 to 23 for adults and USD 12 to 18 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Tavern Tap
  • Tavern Tap

Things to do

  • Bicycle storage
  • Gym
  • Shopping

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 50,000 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Hand-held showerhead
  • Lift
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 14 floors
  • 3 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1893
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in fee: USD 49.00

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

Late check-out fee: USD 59.00

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 16 to 23 for adults and USD 12 to 18 for children
  • Uncovered self-parking fee: USD 62.00 per night
  • Early check-in fee: USD 49.00 (subject to availability)
  • Late check-out fee: USD 59.00 (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
This property provides central air conditioning in summer and central heating in the winter. In-room climate control is not available.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Congress Hotel

Congress Hotel Plaza

Congress Plaza

Congress Plaza Chicago

Congress Plaza Hotel

Congress Plaza Hotel Chicago

Hotel Congress Plaza

Plaza Congress Hotel

Congress Hotel Chicago

Congress Plaza Hotel Hotel

Congress Plaza Hotel Chicago

Congress Plaza Hotel Hotel Chicago

Congress Plaza Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 4574 out of 10165 reviews
Rating 8 - Good. 2669 out of 10165 reviews
Rating 6 - Okay. 1562 out of 10165 reviews
Rating 4 - Poor. 744 out of 10165 reviews
Rating 2 - Terrible. 616 out of 10165 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

Kelly

Travelled with family
Disliked: Cleanliness, staff & service, amenities
The hotel was a beautiful historic property but many parts of it were run down. The room was nice and clean, but we saw several dead bugs and mouse traps throughout the hotel. It was also unfortunate that there was only one microwave for the entire huge hotel. The hotel staff weren't rude, but they weren't very friendly or helpful either. It was ok for our stay but I would definitely not recommend to anyone or stay again.
Stayed 3 nights in Feb 2026

4/10 Poor

asia

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The room was very hot the hallways were sketchy. It was so hot in our room we had to wake up to take cold showers. However the room was very pretty and the hotel itself was in a nice place. Easy checking in and out
Stayed 1 night in Feb 2026

10/10 Excellent

John Benjamin

Liked: Cleanliness
The room and hotel is a bit run down as most places over a century old
Stayed 2 nights in Feb 2026

10/10 Excellent

Maxim

Stayed 1 night in Feb 2026

8/10 Good

Zachary, Cicero

Liked: Cleanliness, amenities, property conditions & facilities
No room temperature controls is weird
Stayed 2 nights in Feb 2026

10/10 Excellent

Quintina

Liked: Cleanliness, amenities, property conditions & facilities
Room was great
Stayed 2 nights in Feb 2026

6/10 Okay

Ana

Travelled with family
Liked: Cleanliness, staff & service
The room was very clean in good condition and well maintained, the staff was very courteous and willing to help, the amenities were as expected the only thing that I would suggest is to update the corridors and aisles of the hotel because they seemed extremely rundown until you get into the room that was good and the restaurant part was closed so we had to sit down at the bar and we didn’t like that because we were with kids.
Stayed 1 night in Feb 2026

10/10 Excellent

Tyana

Stayed 2 nights in Feb 2026

8/10 Good

Catherine

Liked: Cleanliness, staff & service, amenities
The family suite was spacious!
Stayed 1 night in Feb 2026

10/10 Excellent

Ashlee

Liked: Cleanliness, amenities, property conditions & facilities
Nice room and amazing view of lake Michigan. Very clean and staff was friendly. Only down side was our room was extremely hot.
Stayed 1 night in Feb 2026

2/10 Terrible

Jerry

Liked: Cleanliness, staff & service
Disliked: Amenities
Bad room
Stayed 1 night in Feb 2026

8/10 Good

Howard

Liked: Cleanliness, staff & service, amenities
Room clean. A bit dated, bathroom a bit tight. But great location and value for funds expended.
Stayed 1 night in Feb 2026

2/10 Terrible

Kseniia

Travelled with partner
The room was extremely small and felt cramped. There were almost no windows, and the ones that existed were tiny and provided little light or fresh air. It was also very hot and stuffy inside, making it uncomfortable to stay in the room for long. In the middle of the night, the toilet burst and water started pouring out uncontrollably, forcing us to deal with the situation ourselves. The sink stopper was broken as well, which added to the inconvenience. The staff eventually responded, but far too slowly for an emergency situation.
Stayed 2 nights in Feb 2026

10/10 Excellent

Yaman, MAHOMET

Stayed 1 night in Feb 2026

6/10 Okay

Olise

Travelled with family and small children
Disliked: Amenities
Elevator broke, ice machine didn’t work, I paid for two rooms to be connected and they weren’t. Door greeter was very friendly but check in lady was rude . I gave it 3 stars just because the location is downtown and convenient.
Stayed 1 night in Feb 2026

8/10 Good

Margo

Stayed 2 nights in Feb 2026

8/10 Good

Helen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed our stay for the most part. Room was clean and location was convenient. The only problem was there was no way to control the thermostat and it was EXTREMELY hot. They did provide a fan to us and offered to crack the window for us, they dropped one fan off but did not open the window so it was still very hot.
Stayed 1 night in Feb 2026

6/10 Okay

Samantha

Travelled with partner
Liked: Amenities
Overall, experience was great! Hotel is in a great area and close to tourist attractions. There is a parking lot located behind the hotel for your car that unfortunately cost $62 a night. Room was a little outdated and muggy. Staff was accommodating. Would stay here again.
Stayed 2 nights in Feb 2026

10/10 Excellent

Gerald

Stayed 7 nights in Feb 2026

8/10 Good

Lamaya

Stayed 2 nights in Feb 2026

6/10 Okay

Amelia

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The room was very small compared to pictures and the heater was extremely loud. The walls were so thin our neighbor was screaming on the phone all day for our entire stay. The location was great and the staff seemed nice enough. This was our second time staying here but we much preferred the first. Don’t know if we will return after this experience :(
Stayed 2 nights in Feb 2026

2/10 Terrible

angela

Disliked: Staff & service, amenities
no tv power in the room no outlets where working even didnt turn one i couldn’t charge my phone the shower was super small no hot water i couldn’t even shower the shower felt like it was gonna fall to the next room no microwave i ask for a lake view didnt get that either tv in living room channels where frozen need smart tvs
Stayed 2 nights in Feb 2026

10/10 Excellent

Benjamin

Stayed 1 night in Feb 2026

10/10 Excellent

Jake

Stayed 1 night in Jan 2026

6/10 Okay

Ekua

Travelled with group
Disliked: Property conditions & facilities
Rooms are full of rust and the overall cleanliness of the rooms/hallways is questionable. Nice staff though
Stayed 1 night in Feb 2026