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Congress Plaza Hotel

3.5 star property

Choose dates to view prices

Photo gallery for Congress Plaza Hotel

Banquet hall
Exterior detail
Junior Suite, City View | Living area | TV
Standard Suite, 1 King Bed, Lake View, Lakeside | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Bar

Explore the area

Map
520 South Michigan Avenue, Chicago, IL, 60605
  • Art Institute of Chicago
    ‪8 min walk‬
  • Millennium Park
    ‪9 min walk‬
  • Grant Park
    ‪16 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Accessible

Standard Room, 2 Double Beds, Accessible | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible

8.0 out of 10
Very good
(47 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, City View

Junior Suite, City View | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite, City View

7.0 out of 10
Good
(2 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Suite, 1 King Bed, Lake View, Lakeside

Standard Suite, 1 King Bed, Lake View, Lakeside | Living room | TV

Standard Suite, 1 King Bed, Lake View, Lakeside

8.6 out of 10
Excellent
(19 reviews)
  • 50 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

8.2 out of 10
Very good
(119 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Suite

Family Suite | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Suite

7.6 out of 10
Good
(60 reviews)
  • 50 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Standard Room, 1 King Bed, Lake View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Lake View

8.4 out of 10
Very good
(175 reviews)
  • 23 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

7.8 out of 10
Good
(451 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Lake View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Lake View

8.0 out of 10
Very good
(113 reviews)
  • 23 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

7.8 out of 10
Good
(471 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Congress Plaza Hotel

Hotel with 2 restaurants, steps from Columbia College Chicago
Along with 2 restaurants, this smoke-free hotel has 2 bars/lounges and a fitness centre. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a business centre and conference space. Housekeeping is available on request.
Congress Plaza Hotel offers 870 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Premium cable televisions are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Congress Plaza Hotel's great location. During your stay, you're just a quick walk from Millennium Park. You'll find features such as free WiFi in public areas, plus 2 restaurants and 2 bars.
  • Free WiFi and wired Internet
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and 2 bars/lounges
  • Full breakfast served weekends for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Guests have good things to say about the accommodation for the spaciousness and overall comfort
  • Steps from Columbia College Chicago and Museum of Contemporary Photography
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include a business centre and meeting rooms.

WiFi and wired Internet are free in public spaces. Event space at this hotel measures 50000 square feet (4645 square metres) and includes conference space. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Congress Plaza Hotel. For a fee, parking is available.

This Chicago hotel is smoke free.

For a fee, guests can enjoy a full breakfast on weekends from 6:30 AM and 11:00 AM.
Tavern Tap – This sports bar only serves breakfast.
Tavern Tap – On-site sports bar. Open selected days.
Room service (during limited hours) is available.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Uncovered parking on site (USD 62 per night)

Food and drink

  • Weekend full breakfast available 6:30 AM to 11:00 AM for a fee: USD 16 to 23 for adults and USD 12 to 18 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Tavern Tap
  • Tavern Tap

Things to do

  • Bicycle storage
  • Gym
  • Shopping

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 50,000 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Hand-held showerhead
  • Lift
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 14 floors
  • 3 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1893
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 49.00
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 59.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 16 to 23 for adults and USD 12 to 18 for children
  • Uncovered self-parking fee: USD 62.00 per night
  • Early check-in fee: USD 49.00 (subject to availability)
  • Late check-out fee: USD 59.00 (subject to availability)
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Congress Hotel
Congress Hotel Plaza
Congress Plaza
Congress Plaza Chicago
Congress Plaza Hotel
Congress Plaza Hotel Chicago
Hotel Congress Plaza
Plaza Congress Hotel
Congress Hotel Chicago
Congress Plaza Hotel Hotel
Congress Plaza Hotel Chicago
Congress Plaza Hotel Hotel Chicago

Congress Plaza Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 3816 out of 8941 reviews
Rating 8 - Good. 2453 out of 8941 reviews
Rating 6 - Okay. 1383 out of 8941 reviews
Rating 4 - Poor. 720 out of 8941 reviews
Rating 2 - Terrible. 569 out of 8941 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mohammad, Madison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View and building architecture are exceptional
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay here again

Great experience at the Congress. Helpful staff and good location for a fair price.
Stayed 3 nights in Apr 2025

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
While it’s an older building, it’s well taken care of for its age. A great price for the area, would definitely stay there again
Stayed 1 night in Apr 2025

8/10 Good

Rinku

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice views of lake michigan. Very nice and helpful staff. All amenities are present. Only issue is that there is no microwave in room but it is available in a common room for use.
Stayed 3 nights in Apr 2025

2/10 Terrible

Jonathan

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Outdated, ruinous condition, and neglected.

Shower had a leak in the ceiling, which meant paint dripped on your head. The bed was beyond firm. That was a brick. The A/C didn’t have a temperature setting, and the fan setting didn’t work so hot air on high was all we got. I expected, with a historic hotel to have some dated features, but we got was a hotel that had been neglected, dirty, and unsatisfactory. I’m very happy we didn’t plan to stay longer, or our weekend would have been cut very short.
Stayed 1 night in Apr 2025

4/10 Poor

Jason

Liked: Staff & service
Disliked: Property conditions & facilities
The heater in the room didn't work. Website have wing pricing info about parking.
Stayed 1 night in Apr 2025

10/10 Excellent

Shane, Mosinee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in. Parked nearby for resonable price. Walking distance to nearly everything and close enough for the major attractions with a quick cab or rail ride.
Stayed 1 night in Apr 2025

10/10 Excellent

Zachary

Travelled with family
Liked: Cleanliness, staff & service, amenities
Bring a fan
Stayed 1 night in Apr 2025

8/10 Good

Adam

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2025

6/10 Okay

David

Liked: Cleanliness, staff & service, room comfort

Cool Historic Hotel - Haunted?

A neat old hotel that shows its age Could use a major renovation Great location
Stayed 1 night in Apr 2025

4/10 Poor

Edelyn, Miami

Travelled with partner
Disliked: Staff & service, property conditions & facilities
At least in the room I was in the heat is unbearable, from the air conditioning only hot air came out which had me stressed, the bowl of my bathroom was clotted and almost has water I had to call the reception twice because after almost 4h it was that someone went up to repair it
Stayed 5 nights in Apr 2025

10/10 Excellent

Aliyah

Stayed 1 night in Apr 2025

6/10 Okay

Sarah

Travelled with family
Liked: Cleanliness
Disliked: Staff & service

Take the good with the not so good

The location can't be beat if you are doing anything down by Millennium/Grant Park. However, the smell of the cleaning products they use in the hallways and rooms is extremely overwhelming and unpleasant, but that being said, the room itself was very clean and comfortable. The water in the room took close to 10 minutes to get warm enough to take a shower. Also, we were given a complementary drink in the hotel's lounge, but were charged for it anyway, which was disappointing. Overall, we would stay here again due to the affordability, location, and comfort the room provided.
Stayed 1 night in Apr 2025

4/10 Poor

Ikhee

Disliked: Staff & service, amenities, property conditions & facilities
I’m not sure that housekeeping is going to be around 9am. It was embarrassing for me because I set my schedule by leaving the hotel at 9:30am.
Stayed 2 nights in Apr 2025

10/10 Excellent

Erica

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Marcelito

Disliked: Amenities, property conditions & facilities
The property is very old. The room was okay and it was renovated. My stay was okay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Paulette

Stayed 2 nights in Apr 2025

10/10 Excellent

Jeffrey, Bayonne

Liked: Cleanliness, amenities, property conditions & facilities
Nice place
Stayed 1 night in Mar 2025

8/10 Good

Ritu

Liked: Staff & service
Stayed 3 nights in Mar 2025

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Bret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and stay. Could have cleaned the shower drain as requested.
Stayed 3 nights in Mar 2025

10/10 Excellent

Quintina

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Center to all. Clean.

Very clean. Needed a blanket. Heat took very long to come on. Better TV channels. But overall very nice stay
Stayed 3 nights in Apr 2025

8/10 Good

Charles

8/10 Good

Daniel

Liked: Staff & service, amenities
Switched us rooms after the first one smelled terrible. Good service in that aspect but shouldn’t have had a moldy smelling room. Second one much better and was perfect
Stayed 2 nights in Apr 2025