Embassy Suites by Hilton Chicago Downtown Magnificent Mile

4.0 star property

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Photo gallery for Embassy Suites by Hilton Chicago Downtown Magnificent Mile

Standing tall in the heart of the city, this hotel boasts a striking curved glass facade.
Formal events take place in this elegant space with a semi-circle of sleek chairs and a lush vertical garden wall.
Relax by the rectangular pool surrounded by lounge chairs and tables.
Relax in a spacious room with a large bed, city views, and a bedside table.
Experience the hotel's modern lobby, featuring a central food service area and multiple seating areas with tables and chairs.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Room service
  • Housekeeping

Explore the area

Map
511 North Columbus Drive, Chicago, IL, 60611
  • Michigan Avenue
    ‪3 min walk‬
  • Chicago Riverwalk
    ‪8 min walk‬
  • Millennium Park
    ‪9 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking

8.4 out of 10
Very good
(128 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Suite, 1 King Bed, Accessible (Mobility/Hearing, Roll In Shower)

  • Sleeps 4
  • 1 King Bed

Premium Suite, Multiple Beds, Non Smoking

9.2 out of 10
Wonderful
(27 reviews)
  • 39 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Premium Suite, Multiple Beds, Non Smoking, Lake View

8.2 out of 10
Very good
(10 reviews)
  • 39 sq m
  • Lake view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking, Corner

8.4 out of 10
Very good
(44 reviews)
  • 44 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Suite, 1 King Bed with Sofa bed, Non Smoking

7.0 out of 10
Good
(7 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, City View

7.8 out of 10
Good
(41 reviews)
  • 39 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(10 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

Suite, Multiple Beds, Lake View (High Floor)

8.0 out of 10
Very good
(46 reviews)
  • 39 sq m
  • Lake view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Suite, Multiple Beds, City View (High Floor)

8.2 out of 10
Very good
(43 reviews)
  • 39 sq m
  • City view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Premium Suite, 1 King Bed with Sofa bed, City View

8.6 out of 10
Excellent
(7 reviews)
  • 39 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, City View, Corner

7.6 out of 10
Good
(21 reviews)
  • 44 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Presidential Room, 2 Bedrooms, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 84 sq m
  • City view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

Suite, Multiple Beds, Non Smoking

8.4 out of 10
Very good
(16 reviews)
  • 39 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Premium Suite, Multiple Beds, City View

7.6 out of 10
Good
(14 reviews)
  • 39 sq m
  • City view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible

7.8 out of 10
Good
(26 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Suite, 1 King Bed with Sofa bed, Non Smoking, Corner

7.6 out of 10
Good
(9 reviews)
  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds, Accessible, Non Smoking (Roll-in Shower)

8.0 out of 10
Very good
(7 reviews)
  • 39 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Suite, Multiple Beds, Accessible, Bathtub

8.4 out of 10
Very good
(31 reviews)
  • 39 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(12 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds, Non Smoking

8.2 out of 10
Very good
(155 reviews)
  • 39 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Similar properties

About this property

Embassy Suites by Hilton Chicago Downtown Magnificent Mile

Hotel with free breakfast, a short walk to Michigan Avenue
An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Buffet breakfast is free. Other amenities include a 24-hour business centre, WiFi in public areas and a business centre.
Embassy Suites by Hilton Chicago Downtown Magnificent Mile offers 455 accommodations with a safe and coffee/tea makers. 55-inch LCD televisions come with premium satellite channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wired and wireless Internet access (Wi-Fi speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Embassy Suites by Hilton Chicago Downtown Magnificent Mile gets good marks from our customers. During your stay, you're just a quick walk from Michigan Avenue. Enjoy features like a free manager's reception, plus an indoor pool and a restaurant.
  • Free buffet breakfast served daily
  • Enjoy a bite to eat at the restaurant
  • WiFi for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Within a 10-minute walk of Michigan Avenue and State Street
  • Cats and dogs welcome for a fee (restrictions apply)
Embassy Suites by Hilton Chicago Downtown Magnificent Mile offers its guests an indoor pool and a fitness centre. There's a restaurant on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. WiFi is available in public spaces for a fee.

A 24-hour business centre, 8 meeting rooms, and limo/town car service are available. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Embassy Suites by Hilton Chicago Downtown Magnificent Mile. For a fee, parking is available.

This 4-star Chicago hotel is smoke free.

Guests are served a free buffet breakfast daily. The hotel hosts a free manager's reception on selected days.
Embassy Suites by Hilton Chicago Downtown Magnificent Mile has a restaurant on site.
Room service (during limited hours) is available.

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 19.95 per night); wired internet (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (USD 19.95 per night)

Parking and transport

  • Limo/town car service
  • Parking on site (USD 61 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • A restaurant
  • Free manager's reception

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 8 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in hallways (124 centimetre high)
  • Handrails in stairways (124 centimetre high)
  • Lift (109 centimetre wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (124 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 17 floors
  • Ballroom
  • Banquet hall
  • Built in 2001
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Living room
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 25 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 19.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 19.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 19.95 per night (rates may vary)
  • Self-parking fee: USD 61.00 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
Property Registration Number 60611, 60611, Hotel License
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Chicago Downtown Lakefront
Embassy Suites Lakefront
Embassy Suites Lakefront Hotel
Embassy Suites Lakefront Hotel Chicago Downtown
Embassy Downtown Lakefront Suites
Embassy Suites Chicago Downtown Magnificent Mile Hotel
Embassy Suites Chicago Downtown Magnificent Mile
Embassy Suites
Embassy Suites Chicago Downtown Magnificent Mile
Embassy Suites by Hilton Chicago Downtown Magnificent Mile Hotel

Embassy Suites by Hilton Chicago Downtown Magnificent Mile Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1388 out of 2724 reviews
Rating 8 - Good. 630 out of 2724 reviews
Rating 6 - Okay. 343 out of 2724 reviews
Rating 4 - Poor. 216 out of 2724 reviews
Rating 2 - Terrible. 147 out of 2724 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

6/10 Okay

Aimee

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Concern for safety - my child was stuck in the ele

The stay would have been great, however, my child and niece are afraid of elevators, and unfortunately, they were trapped in the elevator. They called for help, and there was not a lot of reassurance to them. They had to call for help again. By the time they got out of the elevator, they were very scared and had a lot of tears. Another family member at the same hotel said they had an earlier incident with the same hotel. Possibly the elevator should have been closed to ensure all was working correctly. This is one thing that happens to adults but not children.
Stayed 2 nights in Apr 2025

10/10 Excellent

Lizbeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Tasha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

4/10 Poor

Iamericka**

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
unfortunately, I did not have the best experience at this location. I was very disappointed: The room keys didn't work, I had to go to the front desk to get new room keys 2x. The app wouldn't unlock the room door either. The pool was ran down with kids like it was a free public pool. The kids were doing back flips into the water, running, and one of them took a crap in the pool. There were no towels 2 days in a row. The food was cold, pancakes taste frozen, eggs tasted like the fake liquid eggs. I reserved a room for 2 adults and a child however there was not enough wash cloths in our room, we requested some and that was cool. The next day while we were out housekeeping cleaned the room, removing our towels and did not replace them with 3 more. Kids ran up and down the hallway all night. The free Concession helped, I got a nice buzz and pretended I was at a different hotel. I would never stay here again, nor do I recommend it. Loud, Over crowded pool, Unsanitary, nasty food
Stayed 2 nights in Apr 2025

4/10 Poor

Amber

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service
Our "lake view" was very obstructed. The sheets in the pull out sofa were not clean. We were charged $61 twice for parking, and I've tried multiple times now to get a refund to no avail.
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Liked: Staff & service

Okay Stay

The staff here was great! The room wasnt as clean as I would have hoped. The bathtub had a huge black mark down the middle of it. The toilet had some sort of residue on it by the floor and the shelf that holds towels and such was dusty. The hallway did smell kind of funky and I had some food from the previous guest sitting outside the room till I left the next morning. This hotel is suited more for families with children. Wasnt the best, but also wasnt the worst.
Stayed 1 night in Apr 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was good
Stayed 3 nights in Apr 2025

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area and nice hotel
Stayed 1 night in Apr 2025

8/10 Good

Erik

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Rooms werent too clean, bathrooms were pretty dirty
Stayed 1 night in Apr 2025

10/10 Excellent

Rudelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Kimberly

Stayed 3 nights in Apr 2025

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Lindita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service! Close to shopping center.
Stayed 1 night in Apr 2025

10/10 Excellent

Dorris

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

matthew, Saint Francis

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice updated Modern Embassy Suites. Could use a hot tub
Stayed 1 night in Apr 2025

8/10 Good

Daria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Kevin

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Jackie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Always our go-to hotel when visiting Chicago. Great breakfast included- made to order omelets! Nice happy hour in the evening.
Stayed 1 night in Apr 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Des

Stayed 1 night in Apr 2025

10/10 Excellent

Angelia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I already said.
Stayed 2 nights in Apr 2025

8/10 Good

Myecia J

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was amazing! Staff was amazing! Views were great! Room was clean except the wet smell. Tub was clogged but quickly fixed by staff. otherwise no problems.
Stayed 2 nights in Mar 2025

6/10 Okay

Thomas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service

The property was excellent at responding to any issues we had. The main was very loud guests next door that woke us up at 2:30 in the morning one night playing a blasting loud TV, which they also played during waking hours as well.
Stayed 2 nights in Apr 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025