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Holiday Inn Express Chicago-Downers Grove by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Chicago-Downers Grove by IHG

Free buffet breakfast
Exterior
Reception
Standard Room, 1 King Bed with Sofa bed | Premium bedding, desk, soundproofing, iron/ironing board
Meeting facility

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Parking included

Explore the area

View in a map
3031 Finley Rd, Downers Grove, IL, 60515
  • Place, Yorktown Shopping Center
    ‪17 min walk‬
  • Place, United Center
    ‪27 min drive‬
  • Place, Wrigley Field
    ‪38 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Premium bedding, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications)

9.2 out of 10
Wonderful
(7 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications)

Premium bedding, desk, soundproofing, iron/ironing board

Standard Room, 1 Queen Bed, Accessible (Communications)

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications)

Premium bedding, desk, soundproofing, iron/ironing board

Standard Room, 1 Queen Bed, Accessible (Communications)

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Premium bedding, desk, soundproofing, iron/ironing board

Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, desk, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds

8.0 out of 10
Very good
(32 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | Premium bedding, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

7.6 out of 10
Good
(4 reviews)
  • 20 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, soundproofing, iron/ironing board

Standard Room, 1 King Bed

8.0 out of 10
Very good
(29 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Jetted Tub

Premium bedding, desk, soundproofing, iron/ironing board

Suite, 1 Bedroom, Jetted Tub

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Premium bedding, desk, soundproofing, iron/ironing board

Standard Room

8.8 out of 10
Excellent
(3 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Single Bed

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About this property

Holiday Inn Express Chicago-Downers Grove by IHG

Hotel in Downers Grove with free breakfast and free local area shuttle
Along with a 24-hour fitness centre, this smoke-free hotel has a snack bar/deli and a business centre. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free area shuttle. Other amenities include conference space, dry cleaning and laundry facilities.
Holiday Inn Express Chicago-Downers Grove by IHG offers 121 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Televisions come with premium cable channels and pay-per-view films. Bathrooms include a shower.

This Downers Grove hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Chicago-Downers Grove by IHG. During your stay, you'll be within walking distance of Yorktown Shopping Center. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute drive from Yorktown Shopping Center and a few minutes from Advocate Good Samaritan Hospital
  • Free local-area shuttle service
There's a snack bar/deli on site. Free breakfast is available. WiFi is free in public spaces. A business centre and a meeting room are available. Event space at this hotel measures 1098 square feet (102 square metres) and includes conference space. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Chicago-Downers Grove by IHG. Free self parking is available.

This Downers Grove hotel is smoke free.

Guests are served a free buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,098 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 25.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 21 November 2025 to 28 February 2026 (completion date subject to change). The following areas are affected:
  • Exterior
  • Swimming pool
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 25.00 (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Chicago-Downers Grove
Holiday Inn Express Chicago-Downers Grove Downers Grove
Holiday Inn Express Chicago-Downers Grove Hotel
Holiday Inn Express Chicago-Downers Grove Hotel Downers Grove
Downers Grove Holiday Inn
Holiday Inn Downers Grove
Holiday Inn Express Chicago Downers Grove Hotel Downers Grove

Reviews

Holiday Inn Express Chicago-Downers Grove by IHG Reviews

7.8

Good

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 414 out of 1005 reviews
Rating 8 - Good. 291 out of 1005 reviews
Rating 6 - Okay. 144 out of 1005 reviews
Rating 4 - Poor. 76 out of 1005 reviews
Rating 2 - Terrible. 80 out of 1005 reviews

Reviews

2/10 Terrible

Chloe

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I got to my room it smelled like mildew and cigarettes. You can see the wall warping from the water damage. When I asked Abby for a refund he stated the manager would be in the next Sunday morning. When I called the next Sunday morning, the employee told me the manager would not be in until Tuesday. I still have not received my refund for a room I did not stay in. They had a kids party playing music and stated they would end by 11 I was there for an hour and a half the music did not end till after midnight. Very poor service here I do not recommend
Stayed 1 night in Aug 2025

10/10 Excellent

Ernest

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people here are always friendly and helpful. Lots of great renovation work done over the last 2 years.
Stayed 3 nights in Aug 2025

10/10 Excellent

Kristina

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Jul 2025

8/10 Good

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great, the room was a little muggy, but overall everything was clean.
Stayed 1 night in Aug 2025

4/10 Poor

Audree

Disliked: Cleanliness, property conditions & facilities
For the past 3 days we stayed, we smelled cigarettes smoke in a non smoking property. Doors were squeaky and can’t open and close properly either in the room or in the main hall
Stayed 4 nights in Aug 2025

4/10 Poor

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Water was coming in our room it was raining outside so the room start to have an odor
Stayed 1 night in Aug 2025

10/10 Excellent

Suany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was nice, felt well rested after a long flight!
Stayed 1 night in Aug 2025

10/10 Excellent

Mike

Stayed 1 night in Aug 2025

6/10 Okay

Robert

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
The property is under construction to be fair. Otherwise it would be a very convenient hotel location. Great friendly staff. Air conditioners are old and omit a damp smell if you have allergies.
Stayed 3 nights in Jun 2025

6/10 Okay

Katie

Stayed 1 night in Aug 2025

6/10 Okay

syed Mohammed, Ajax

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Its old property not well maintain especially room and washroom. Shower and sink watersupply was very low could not satisfy with shower quality. Front staff was very rude behavior especially thu evening when we check in male staff so rude behaviour , no courtesy and no coustomer service he should not working at front desk , other staff was courtious. There is no change in breakfast same menu all 3 days.
Stayed 3 nights in Jul 2025

10/10 Excellent

Patricia

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
We had access to so many restaurants and shopping.
Stayed 3 nights in Jul 2025

10/10 Excellent

Pradeep

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful and the breakfast was also good
Stayed 2 nights in Jul 2025

10/10 Excellent

Sharan

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and great breakfast. Highly recommend. Thanks to Cecelia for making sure breakfast is hot and well served.
Stayed 4 nights in Jul 2025

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Crystal, Sammamish

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Reserved 2 queens. But forced to have a king. Front desk was no help in accommodating my reservation either. Can’t trust them.
Stayed 1 night in Jul 2025

6/10 Okay

Sue

The halls smelled and there was mold in room around air conditioners and some spots in ceiling in bathroom
Stayed 1 night in Jul 2025

2/10 Terrible

Samantha

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Upon arrival, we saw this facility was under construction. The room pictured online was nothing like the one we received, very misleading. It was not clean, had an odor, and was such a bad experience that we chose to not stay at all. Unfortunately all hotels in an extended proximity of this were booked, and we ended up driving home after the event we were attending in the area.
Stayed 1 night in Jul 2025

6/10 Okay

Denis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The electronic check-out process did not work. I asked at the desk and the clerk said he just came on and did not know anything about it??? Also, I had to go to the desk to get the WiFi to work.
Stayed 2 nights in Jul 2025

6/10 Okay

Terri A

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Disappointed - no pool because of construction. Construction area was very messy.
Stayed 1 night in Jul 2025

10/10 Excellent

stephanie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and nice
Stayed 1 night in Jul 2025

8/10 Good

Euniece

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great but we stayed a weekend when it was booked and people were in the lobby throughout the night being very loud.
Stayed 2 nights in Jul 2025

6/10 Okay

Naga Ravi Kiran

Stayed 4 nights in Jun 2025