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Holiday Inn Express & Suites Chicago North Shore - Niles by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Chicago North Shore - Niles by IHG

Exterior
Free daily buffet breakfast
Exterior
Exterior
Desk, laptop workspace, soundproofing, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
7247 North Waukegan Road, Niles, IL, 60714
  • Place, Bowlero Niles
    ‪3 min walk‬
  • Place, Kiddie Kingdom
    ‪6 min walk‬
  • Place, Tam O'Shanter Golf Course
    ‪13 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(92 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications)

7.0 out of 10
Good
(2 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

9.2 out of 10
Wonderful
(10 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(74 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

8.8 out of 10
Excellent
(15 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible

Desk, laptop workspace, soundproofing, iron/ironing board

Standard Room, 2 Queen Beds, Accessible

8.0 out of 10
Very good
(2 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | Desk, laptop workspace, soundproofing, iron/ironing board

Suite, 2 Queen Beds

8.0 out of 10
Very good
(14 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Desk, laptop workspace, soundproofing, iron/ironing board

Suite, 1 King Bed

9.0 out of 10
Wonderful
(16 reviews)
  • 31 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communications)

Desk, laptop workspace, soundproofing, iron/ironing board

Suite, 1 King Bed, Accessible (Communications)

8.4 out of 10
Very good
(6 reviews)
  • 37 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 1 King Bed, Mobility Accessible (Accessible Tub)

Room amenity

Suite, 1 King Bed, Mobility Accessible (Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Express & Suites Chicago North Shore - Niles by IHG

Hotel in Niles with free breakfast and fitness centre
Along with a fitness centre, this smoke-free hotel has a snack bar/deli and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and concierge services are on-site. Housekeeping is available on request.
Holiday Inn Express & Suites Chicago North Shore - Niles by IHG offers 100 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Niles hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Holiday Inn Express & Suites Chicago North Shore - Niles by IHG gets good marks from our customers. During your stay, you'll be close to Donald E. Stephens Convention Center. Free WiFi in public areas, free self-parking and a gym are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 15 minutes by car from Wrigley Field and 9 minutes from Allstate Arena
There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and a meeting room. Event space at this hotel measures 1404 square feet (130 square metres) and includes conference space. A fitness centre, a vending machine, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Express & Suites Chicago North Shore - Niles by IHG. Self parking is free.

This Niles hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,404 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Chicago North Shore Niles Motel
Holiday Inn Express Chicago North Shore Niles
Holiday Inn Express Chicago North Shore Niles Hotel
Holiday Inn Express Chicago North Shore Hotel
Holiday Inn Express Chicago North Shore Niles Hotel
Holiday Inn Express Chicago North Shore Hotel
Holiday Inn Express Chicago North Shore Niles
Holiday Inn Express Chicago North Shore
Hotel Holiday Inn Express & Suites Chicago North Shore - Niles
Holiday Inn Express & Suites Chicago North Shore - Niles Niles
Holiday Inn Express Suites Chicago North Shore Niles
Traveler's Inn
Express Chicago Shore Niles
Holiday Inn Express Suites Chicago North Shore Niles
Holiday Inn Express Suites Chicago North Shore Niles by IHG

Holiday Inn Express & Suites Chicago North Shore - Niles by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 620 out of 1001 reviews
Rating 8 - Good. 226 out of 1001 reviews
Rating 6 - Okay. 78 out of 1001 reviews
Rating 4 - Poor. 31 out of 1001 reviews
Rating 2 - Terrible. 46 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

pablo

Stayed 1 night in Aug 2025

10/10 Excellent

James L

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything from check-in to allowing us to have a late check-out was superb. The staff was accommodating and pleasant, and didn't balk when we asked for an hour later check-out due to a late event we were attending. The facility was clean, and just a nice place to stay.
Stayed 1 night in Oct 2025

8/10 Good

Mitch

Stayed 2 nights in Sep 2025

8/10 Good

Buck

Liked: Staff & service, property conditions & facilities, room comfort
Plant of parking. Clean room. Nice staff.
Stayed 4 nights in Oct 2025

10/10 Excellent

Renee, DePere

Travelled with family
Liked: Amenities
clean
Stayed 1 night in Oct 2025

10/10 Excellent

Kari

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly, professional, and helpful. The room was clean, spacious, and comfortable. The breakfast was very good. The hotel is located in a busy street, but it was quiet and easy to access.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jonathon

Stayed 11 nights in Sep 2025

10/10 Excellent

Toto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is very clean. Nice environment and great staff. Great place to stay and very convenient.
Stayed 2 nights in Oct 2025

8/10 Good

Andrea, Riverwoods

Liked: Cleanliness, staff & service, property conditions & facilities
Room was large, updated, and clean, and the location was great for me - a short easy drive back to O’Hare. But, -I did need the iron and it was broken, would not heat up at all. -I went to make coffee in the morning and found three decaf coffee pods but no regular coffee. -As I was getting ready at the bathroom counter, the overhead light suddenly went out, bulb died apparently. Did not leave me with a good impression of careful maintenance, and since I had to leave very early in the morning there was no one available at the front desk to notify about the issues I encountered. I would probably give it another chance because of the hotel overall. Lobby seemed very nice with work tables and seating, check-in staff was pleasant and efficient, and the free parking and free breakfast are great amenities.
Stayed 1 night in Oct 2025

4/10 Poor

Roberta

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Our Room was ok. The bathroom was dirty, and we never the cleaning lady never picked up our dirty coffee cups or refilled our machine with coffee. Poorly managed. Our bathroom did not have towels also, had to ask for them while she was in another room. The floors near the elevator were filthy around 7:30PM when we checked in. Somone split a red drink, very sweet, it was sticky and not picked up until the following day. We settled in and went back down to get out to dinner, when we came back it still had not been cleaned up after midnight. I reported to the front desk clerk, he did nothing. The food would be best not to do the eggs, sausage or cheese omelets. The quality is not the highest. I recommend the bagels, toast, yogurt and fresh fruit. Keep it to a continental breakfast. Coffee was great in the lobby.
Stayed 3 nights in Sep 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly rooms were very clean and comfortable
Stayed 1 night in Oct 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. Spacious room. Nice gym. Very nice breakfast and how thoughtful to provide a breakfast to go bag. That s a first. We will be back again. 😀
Stayed 1 night in Sep 2025

10/10 Excellent

Choon Aun, Chicago

Stayed 1 night in Oct 2025

10/10 Excellent

Pasha

Stayed 2 nights in Sep 2025

10/10 Excellent

Gerardo

Liked: Cleanliness, amenities
Great
Stayed 2 nights in Sep 2025

10/10 Excellent

David

Five star service and affordable

We were in Chicago for a couple of weeks and after closing on my condo, we decide to stay at a hotel for a few days and this hotel was very clean. Very nice. It felt like a five star hotel. They had breakfast every morning very nice and hot and the place was very clean with coffee 24 hours. I will definitely recommend this place to anyone!
Stayed 5 nights in Sep 2025

8/10 Good

Daniel

Business traveller
Liked: Amenities
Very nice property. Not sure why it took so long to get my room because everything was paid in advance, but I waited a good five minutes or more for the transaction to be complete. Getting my room key. Other than that beautiful place and nice area.
Stayed 1 night in Sep 2025

10/10 Excellent

elsa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The beds were comfortable. We were in room 430 and it was very quiet.
Stayed 4 nights in Sep 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

6/10 Okay

Shamiran

Liked: Cleanliness, property conditions & facilities
Stayed 9 nights in Sep 2025

10/10 Excellent

Serkan

Liked: Cleanliness, staff & service, property conditions & facilities
Good...
Stayed 2 nights in Sep 2025

10/10 Excellent

KEITH

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Debra Miyakawa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and very comfortable. The WiFi was great!
Stayed 3 nights in Sep 2025

6/10 Okay

Philip

Liked: Cleanliness
Disliked: Staff & service
Nobody was at the front desk when I arrived and I had to wait for almost 15 minutes just to check in. And when they did arrive, they were not very friendly.
Stayed 1 night in Sep 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Fine Place to Stay

The hotel was well-located for my purposes and parking was easy. Everything was fine, with my only complaint being that the breakfasts were not always well-stocked. I was wowed by the nearby Leaning Tower of Niles...not to be missed! I would stay there again.
Stayed 4 nights in Aug 2025