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The Ritz-Carlton, Chicago

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Photo gallery for The Ritz-Carlton, Chicago

A modern indoor space with a glass ceiling, marble flooring, and contemporary furniture.
A rooftop lounge with outdoor seating, a fire pit, and a large reflective sculpture.
A modern bar area with a central bar, multiple seating options, and a large chandelier.
A spacious lobby with a central seating area, a reception desk, and a large chandelier.
A modern lobby with a central seating area, large windows, and a decorative ceiling feature.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Air-conditioning
  • Gym

Explore the area

View in a map
160 E Pearson Street, Chicago, IL, 60611
  • Place, Water Tower Place
    ‪1 min walk‬
  • Place, 875 North Michigan Avenue
    ‪2 min walk‬
  • Place, Michigan Avenue
    ‪2 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪34 min drive‬

Room options

View all photos for Room, 1 King Bed, City View

Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(25 reviews)
  • City view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Lake View

A hotel room with a bed, a desk with a laptop, a chair, a bedside table with a lamp, and a view of the city through large windows.

Room, 1 King Bed, Lake View

9.8 out of 10
Exceptional
(13 reviews)
  • Lake view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

Premium bedding, down duvets, pillow-top beds, minibar

Room, 2 Double Beds, City View

9.0 out of 10
Wonderful
(10 reviews)
  • City view
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed

A hotel room with a bed, a TV mounted on a wooden panel, a round table with chairs, and a view of city buildings through large windows.

Executive Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Tower

A modern hotel room with a large window offering a city view, a dark blue sofa, a round coffee table with decorative items, and a small side table with a lamp.

Suite, 1 Bedroom, Tower

10.0 out of 10
Exceptional
(3 reviews)
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Lakeside

A hotel room with a large window, a bed, a small table, and a nightstand.

Suite, 1 Bedroom, Lakeside

8.6 out of 10
Excellent
(4 reviews)
  • Lake view
  • 93 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed, City View

Premium bedding, down duvets, pillow-top beds, minibar

Club Room, 1 King Bed, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Lake View

A hotel room with a bed, a desk with a laptop, a chair, a bedside table with a lamp, and a view of the city through large windows.

Club Room, 1 King Bed, Lake View

  • Lake view
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, City View

Premium bedding, down duvets, pillow-top beds, minibar

Club Room, 2 Double Beds, City View

  • City view
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed

A hotel room with a bed, a TV mounted on a wooden panel, a round table with chairs, and a view of city buildings through large windows.

Executive Suite, 1 King Bed

  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed with Sofa bed, Lakeside

A modern bar area with a wine cooler, bar stools, and a glass-top table with snacks and condiments.

Club Suite, 1 King Bed with Sofa bed, Lakeside

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 93 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, City View

A modern hotel room with a large sectional sofa, a round coffee table, and a view of tall buildings through large windows.

Suite, 1 Bedroom, City View

  • City view
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms

A hotel room with a large bed, a view of the sea, a chair, and a TV.

Apartment, 2 Bedrooms

  • 139 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 Bedroom

A modern hotel room with a living area, dining space, and a large window with a city view.

Suite, 1 Bedroom

  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area | 55-inch Smart TV with cable channels, TV

Suite, 1 Bedroom

  • City view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, down duvets, pillow-top beds, minibar

Suite, 1 Bedroom

  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom

Premium bedding, down duvets, pillow-top beds, minibar

Executive Suite, 1 Bedroom

  • City view
  • 52 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms

A modern hotel room with a sofa, chairs, a dining table, and a TV.

Suite, 2 Bedrooms

  • City view
  • 139 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View (Mobility Accessible, Tub)

A hotel room with a large window, a sofa, a dining table, and a TV.

Room, 1 King Bed, City View (Mobility Accessible, Tub)

  • City view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View (Hearing Accessible)

A hotel room with a large window, a sofa, a dining table, and a TV.

Room, 1 King Bed, City View (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View (Mobility Accessible, Roll-In Shower)

A hotel room with a large window, a sofa, a dining table, and a TV.

Room, 1 King Bed, City View (Mobility Accessible, Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • City view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Lakeside (Mobility/Hearing Accessible, Tub)

A hotel room with a large window, a bed, a small table, and a nightstand.

Suite, 1 Bedroom, Lakeside (Mobility/Hearing Accessible, Tub)

  • Lake view
  • 93 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Lake View (Mobility/Hearing Accessible, Tub)

A hotel room with a bed, a desk with a laptop, a chair, a bedside table with a lamp, and a view of the city through large windows.

Room, 1 King Bed, Lake View (Mobility/Hearing Accessible, Tub)

  • City view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Lake View (Mobility Accessible, Tub)

A hotel room with a bed, a desk with a laptop, a chair, a bedside table with a lamp, and a view of the city through large windows.

Room, 1 King Bed, Lake View (Mobility Accessible, Tub)

  • City view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Lake View (Hearing Accessible)

A hotel room with a bed, a desk with a laptop, a chair, a bedside table with a lamp, and a view of the city through large windows.

Room, 1 King Bed, Lake View (Hearing Accessible)

  • City view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View (Mobility Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, minibar

Room, 2 Double Beds, City View (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, City View (Mobility Accessible, Roll-In Shower)

Premium bedding, down duvets, pillow-top beds, minibar

Room, 2 Double Beds, City View (Mobility Accessible, Roll-In Shower)

  • City view
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Lakeside (Mobility Accessible, Tub)

A hotel room with a large window, a bed, a small table, and a nightstand.

Suite, 1 Bedroom, Lakeside (Mobility Accessible, Tub)

  • Lake view
  • 93 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Lakeside (Mobility Accessible, Roll-In Shower)

A hotel room with a large window, a bed, a small table, and a nightstand.

Suite, 1 Bedroom, Lakeside (Mobility Accessible, Roll-In Shower)

  • Lake view
  • 93 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Lake View (Mobility Accessible, Transfer Shower)

A hotel room with a bed, a desk with a laptop, a chair, a bedside table with a lamp, and a view of the city through large windows.

Room, 1 King Bed, Lake View (Mobility Accessible, Transfer Shower)

  • Lake view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

The Ritz-Carlton, Chicago

This smoke-free hotel features a full-service spa, an indoor pool and a restaurant. Additionally, a fitness centre, a bar/lounge and a coffee shop/cafe are on-site. Housekeeping is available on request.
The Ritz-Carlton, Chicago offers 434 accommodations with minibars and a safe. Pillowtop beds feature down duvets and premium bedding. 55-inch Smart televisions come with premium cable channels. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

This Chicago hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at The Ritz-Carlton, Chicago. During your stay, you'll be connected to a shopping centre and just a quick walk from Michigan Avenue. You'll find features such as a full-service spa, an indoor pool and a restaurant.
  • Enjoy Italian cuisine while dining at Torali Italian-Steak
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with aromatherapy, facials or manicures and pedicures at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and yoga classes
  • Steps from Michigan Avenue and Water Tower Place
  • Pets welcome for a fee (restrictions apply)
The Ritz-Carlton, Chicago offers its guests a full-service spa, an indoor pool, and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge.

Business amenities include a business centre and meeting rooms. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury The Ritz-Carlton, Chicago. For a fee, parking is available.

This 5-star Chicago hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 1:00 PM.
Torali Italian-Steak – This restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner. Open daily.
Torali Bar – On-site bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night)

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (USD 85 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 1:00 PM for a fee: USD 14 to 28 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Torali Bar
  • Torali Italian-Steak

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Shopping centre
  • Yoga classes

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Aromatherapy
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Low-height door lock
  • Low-height view port in door
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 31 floors
  • Ballroom
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels

Food and drink

  • Champagne service
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Late check-in fee for check-in between midnight and 6:00 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 250 per accommodation, per stay
  • Weight limit: 25 lb per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 40 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 14 to 28 per person
  • Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
  • Valet parking fee: USD 85.00 per night (in/out privileges)
  • Pet fee: USD 250 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-in fee for check-in between midnight and 6:00 AM
  • Rollaway bed fee: USD 40 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chicago Four Seasons Hotel
Chicago Ritz-Carlton
Four Seasons Hotel Chicago Ritz-Carlton
Ritz-Carlton Chicago
Ritz-Carlton Chicago Four Seasons
Ritz-Carlton Chicago Four Seasons Hotel
Ritz-Carlton Four Seasons
Ritz-Carlton Four Seasons Hotel
Ritz-Carlton Chicago Hotel
The Ritz-Carlton Chicago (a Four Seasons Hotel) Hotel Chicago
The Ritz-Carlton Chicago (a 4 Seasons Hotel)
Ritz Chicago
The Ritz Carlton, Chicago
The Ritz-Carlton, Chicago Hotel
The Ritz-Carlton, Chicago Chicago
The Ritz-Carlton, Chicago Hotel Chicago

The Ritz-Carlton, Chicago Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 755 out of 1001 reviews
Rating 8 - Good. 142 out of 1001 reviews
Rating 6 - Okay. 51 out of 1001 reviews
Rating 4 - Poor. 23 out of 1001 reviews
Rating 2 - Terrible. 30 out of 1001 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Geneva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay and would definitely recommend to a friend.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

James Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed a very comfortable stay.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is fantastic! Great choices for food and drinks at hotel!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place! Great location. Very attentive staff.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Nakita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, room was very clean. The food at the on site restaurant was great as well.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Anthony

The hotel and service were emaculate
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Jeanette Deane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful! Enjoyed a relaxing weekend.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

JD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family had an excellent stay! All staff were superb! Everyone met you and served you with a smile! When hands full with items and needing to use the elevator, someone would provide assistance……very observant of need……nice touch!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Alisa

Liked: Cleanliness, staff & service, amenities
Excellent Hotel
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities
great location
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Nilsa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was extremely clean and staff was friendly and accommodating
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Maxim

Liked: Cleanliness, property conditions & facilities
Great location, service, and gym
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was a little tight and dated. The spa overall felt a little dated. The fitness area was fabulous.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Mercedes

Liked: Cleanliness, amenities, property conditions & facilities
Good location, beautiful room, clean and nice bathroom.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Festive, staff, food and bar all a perfect 10!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Shrabantee

Liked: Cleanliness, amenities, property conditions & facilities
It was clean and services were good
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Karim at the front desk was very helpful upon check in and throughout the entire stay.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Rasleen

Liked: Cleanliness, staff & service, amenities
The room was spotless, the staff was incredibly courteous. I don't want to say anywhere else in Chicago
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, property conditions & facilities
Amazing experience the place was amazing. The people were fantastic. The food was incredible. I pray I can do it again.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bar
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
10/10, great service fantastic staff and great bar and food
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and the bed super comfy. The staff was very helpful and extremely courteous.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Sharde

Liked: Cleanliness, staff & service, property conditions & facilities
I have nothing but great things to say about my stay. I’ve stayed at another five-star hotel in the same area, and the level of service here far surpassed my previous experience. I would absolutely recommend this hotel.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Alejandro Randolph

Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast a la carte menu, perfect bar setting, room was spotless, and service in accordance to the Ritz Brand.
Stayed 4 nights in Nov 2025