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Kumpeli Spa

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Relax in this serene outdoor seating area with a view of the water and a bridge in the distance.
Relax in style at Kumpeli Spa, where a warm atmosphere and inviting decor await.
Enjoy waterfront views and scenic boat access from this serene lakeside retreat.
Welcome to our lobby, featuring a reception desk, comfortable seating area, and staircase to other floors.
Relax by the rectangular pool surrounded by a tiled deck and enjoy the soothing ambiance.

Popular amenities

  • Hot tub
  • Gym
  • Bar
  • Pool
  • Room service

Explore the area

Map
Muonamiehenkatu 3, Heinola, 18100
  • Heinola Art Museum
    ‪8 min walk‬
  • Heinola Summer Theatre
    ‪9 min walk‬
  • Heinolan Lintutarha
    ‪19 min walk‬

Room options

View all photos for Superior Room (Spa Access)

Superior Room (Spa Access) | 1 bedroom, desk, soundproofing, iron/ironing board

Superior Room (Spa Access)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room (Spa Access)

1 bedroom, desk, soundproofing, iron/ironing board

Standard Double Room (Spa Access)

8.2 out of 10
Very good
(13 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Single Room (Spa Access)

1 bedroom, desk, soundproofing, iron/ironing board

Single Room (Spa Access)

9.0 out of 10
Wonderful
(4 reviews)
  • 22 sq m
  • Sleeps 1
  • 1 Single Bed

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  • Pool
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  • Breakfast included
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4.1 out of 5, Very good, (370)
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€105 total
Includes taxes & fees
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About this property

Kumpeli Spa

Beachfront comfort, a fitness centre
Spend the day relaxing on the beach or pampering yourself at Kumpeli Spa's full-service spa.
Kumpeli Spa offers 119 accommodations with coffee/tea makers and complimentary slippers. LCD televisions are featured in guestrooms.

Bathrooms include a shower and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

2 hot tubs are on site along with an indoor pool. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. The spa is open selected days.
During your stay at Kumpeli Spa, you're just a quick walk from Heinola Art Museum. You'll find features such as free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the indoor pool or soak in the 2 hot tubs
  • Indulge with Swedish massages at the spa
  • Amenities include newspapers, a front desk safe and meeting rooms
  • On-site recreation includes a gym, a steam room and a sauna
  • Within a 15-minute walk of Heinola Art Museum and Heinola Summer Theatre
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Kumpeli Spa offers its guests a full-service spa, 2 hot tubs, an indoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A sauna, a terrace, and a garden are also featured at the business-friendly Kumpeli Spa. Self parking is free.

Guests are served a free buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 10:30 AM.
On-site venue – This beachfront restaurant specialises in international cuisine and serves breakfast, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Finnish, German, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 2 hot tubs
  • Bicycle rentals
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • On a lake
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open select days
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Hospital bed
  • In-room roll-in shower
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open Monday - Thursday (7:00 AM - 10:00 PM) and Friday - Saturday (8:00 AM - 11:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per accommodation, per stay
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 30 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property's front desk is open during the following times:
  • Monday - Thursday: 7:00 AM - 10:00 PM
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Best Western Hotel Kumpeli
Best Western Hotel Kumpeli Heinola
Best Western Kumpeli
Best Western Kumpeli Heinola
Kumpeli Spa Hotel Heinola
Kumpeli Spa Hotel
Kumpeli Spa Heinola
Kumpeli Spa
Kumpeli Spa Hotel
Kumpeli Spa Heinola
Kumpeli Spa Hotel Heinola

Kumpeli Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 80 out of 239 reviews
Rating 8 - Good. 121 out of 239 reviews
Rating 6 - Okay. 32 out of 239 reviews
Rating 4 - Poor. 5 out of 239 reviews
Rating 2 - Terrible. 1 out of 239 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The setting on the river and the amenities make this a peaceful retreat for anyone desiring a spa experience. The front desk staff was attentive and efficient.
Stayed 1 night in Mar 2024

10/10 Excellent

Pilvi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Mika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the Spa, swim in the river, and the town.
Stayed 1 night in Jul 2022

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very nice and comfortable.
Stayed 1 night in Apr 2022

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a quick business trip. The place and area was beautiful. Staff was excellent, friendly and helpful. I stumbled on this hotel driving to Helsinki from Joensuu like I do every month and I am sure I will be returning. Great food, beer and people.
Stayed 1 night in Aug 2020

8/10 Good

Tuula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very nice spa and location . Food and service good . Spa hours not good . Sauna good but aroma sauna too fruity smell , wrong aroma ! Infrasauna smelled bad and cold/hot pool not in operation . Pool and hot tubs very good . Sauna not on in the morning , this was not good at all ! Steam room very good .
Stayed 1 night in Jan 2020

8/10 Good

Jyrki Sakari

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only missing thing was spa availability in the morning. Otherwise excellent.
Stayed 1 night in Mar 2018

8/10 Good

Pwee Sun Teresa

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Very nice environment but short staffed
Stayed 1 night in Aug 2017

10/10 Excellent

Mait

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place next to the lake.

Very nice location. Quiet. Nice spa with some saunas.
Stayed 1 night in Jul 2017

8/10 Good

Richard

Liked: Staff & service, room comfort

Nice Location, but a Little Dated.

This spa is in a great location, right by a lake. The room had a single bed and sofa. The bed was comfortable, but the room felt a little dated and not quite what I was expecting from a Spa. The food was good and overal, I would sta here again.

8/10 Good

douglas, Nottingham

Liked: Cleanliness, staff & service

Unchanged still great

Just a fabulous spot to stay.

6/10 Okay

Paula

Hotelli kauniilla paikalla lähellä keskustaa ja ranta - sekä lenkkipolku kohteita. Allas osasto tyydyttävä sopivasti avoinna aamulla sekä jo iltapäivällä.Aamiainen tyydyttävä, mutta lihapullat,nakit, munakas ja piirakat eivät olleet kunnolla lämpimiä , olimme aamiaisella yleensä 8.30 - 9.30. Hotellihuone oli rauhallinen ja ikkuna-parvekebäkymät mahtavan kauniit. Huoneilmastointi ei ollut riittävä, pitituulettaa parvekkeen oven kautta. Emme löytäneet muovin -tai lasinkeräyspistettä.
Stayed 6 nights in Jul 2025

8/10 Good

Mikko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Sarah

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

tanja

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Tarja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Milla

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyvä hotelli. Kylpyläosasto siisti ja rauhallinen. Aamupala hyvä ja huoneet toimivat.
Stayed 2 nights in Sep 2024

8/10 Good

Jari-Pekka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yhden yön reissu. Kylvin hotellin kylpylässä monta tuntia. Illalla söin erittäin hyvän aterian hyvien juomien kera. Aamiaisbuffet ihan riittävä, en kaipaa kymmeniä erilaisia syötäviä. Kaiken kaikkiaan, erittäin rentouttava reissu!
Hotelli sijaitsee aivan järven rannassa, joten ravintolasta on upeat maisememat!
Ruoka oli todella hyvää!
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Stayed 1 night in Aug 2024