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Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan

3.0 star property

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Photo gallery for Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan

Sun deck
Lobby
Hot springs
Breakfast and lunch served, Japanese cuisine
Interior detail

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Breakfast available
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
Shikotsuko Poropinai 7, Chitose, Hokkaido, 066-0287
  • Place, Shikotsuko Onsen
    ‪3 min walk‬
  • Place, Lake Shikotsu
    ‪7 min walk‬
  • Place, Shikotsu-Toya National Park
    ‪13 min drive‬
  • Airport, Sapporo (CTS-New Chitose)
    ‪57 min drive‬

Room options

View all photos for Japanese Style Room, Lake side, Non Smoking

Minibar, in-room safe, bed sheets

Japanese Style Room, Lake side, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 18 sq m
  • Lake view
  • Sleeps 4
  • 2 Single Beds OR 2 Single Futons

Japanese Style Room, Lake side, Irori Kaiseki, Non Smoking

  • Sleeps 4
  • 2 Single Beds OR 2 Single Futons

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About this property

Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan

Boardwalk/promenade ryokan with 24-hour front desk and restaurant
A restaurant, a snack bar/deli and concierge services are available at this ryokan. WiFi in public areas is free. Other amenities include a 24-hour front desk, an arcade/games room and a garden.
Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan offers 55 air-conditioned accommodations with a safe and complimentary slippers. LCD televisions are featured in guestrooms. Guests can make use of the in-room fridges and minibars. Bathrooms include a shower, bidets and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hairdryers.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open from 5:00 AM to 11:00 PM. There are hot springs on site.
During your stay at Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan, you're just a quick walk from Lake Shikotsu. Free WiFi in public areas, a restaurant and a snack bar/deli are available.
  • Free Wi-Fi in some public areas
  • Enjoy Japanese cuisine while dining at Komakusa
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, meeting rooms and a lift
  • On-site recreation includes hot springs
  • 25.9 mi (41.7 km) from Sapporo Dome and 26.4 mi (42.4 km) from Odori Park
Along with a restaurant, there's a snack bar/deli on site. Public spaces have free WiFi. Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan offers its guests hot springs. A terrace, an arcade/games room, and karaoke are also featured at Sapporo’s Secret Onsen Sanctuary Marukoma Onsen Ryokan.

Smoking is allowed in designated areas at this 3-star Chitose ryokan.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 9:00 AM.
Komakusa – This restaurant specialises in Japanese cuisine and serves breakfast and lunch.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: JPY 1,650 per person
  • A restaurant
  • Kaiseki meal
  • Snack bar/deli

Restaurants on site

  • Komakusa

Things to do

  • Arcade/game room
  • Hot springs
  • Karaoke
  • Shopping

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • On a lake
  • On the boardwalk/promenade
  • Terrace

Spa

  • Hot springs
  • Public bath open from 5:00 AM - 11:00 PM
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • Lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Safe
  • Tatami (woven mat) flooring

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7:30 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This property offers pickup service from Shikotsukohan Bus Terminal only.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1650 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bath facility
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for private bath/onsen. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Marukoma Onsen Ryokan Chitose
Marukoma Onsen Chitose
Marukoma Onsen
Marukoma Onsen Ryokan Ryokan
Marukoma Onsen Ryokan Chitose
Marukoma Onsen Ryokan Ryokan Chitose