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Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason

2.5 star property

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Photo gallery for Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason

Exterior
Suite, 2 Queen Beds, Non Smoking | In-room safe, desk, laptop workspace, blackout curtains
Fridge, microwave, oven, stovetop
Seasonal outdoor pool, open 9:00 AM to 9:00 PM, pool loungers
In-room safe, desk, laptop workspace, blackout curtains

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
9369 Waterstone Blvd, Loveland, OH, 45249
  • Place, Governor's Plaza
    ‪17 min walk‬
  • Place, Deerfield Towne Center
    ‪2 min drive‬
  • Place, Arbor Square
    ‪4 min drive‬
  • Airport, Cincinnati, OH (CVG-Cincinnati - Northern Kentucky Intl.)
    ‪42 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Mobility/Hearing Impaired)

In-room safe, desk, laptop workspace, blackout curtains

Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Mobility/Hearing Impaired)

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Studio Suite, 1 Queen Bed, Non Smoking

  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Studio Suite, 1 Queen Bed, Non Smoking

  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Non Smoking

  • 42 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking (Tub w/ Grab Bars)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Accessible, Non Smoking (Tub w/ Grab Bars)

  • 37 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Studio Suite, 2 Queen Beds, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Interior
Kings Inn & Suites Mason
  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
2.9 out of 5, 1,001 reviews
Kings Inn & Suites Mason

About this property

Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason

Hotel in Loveland with 24-hour fitness centre and seasonal outdoor pool
This smoke-free hotel features a 24-hour fitness centre, a 24-hour business centre and a seasonal outdoor pool. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Weekly housekeeping is available.
Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason offers 94 accommodations with a safe and coffee/tea makers. This accommodation has separate sitting areas and is furnished with double sofa beds. 37-inch flat-screen televisions come with premium cable channels. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.

Children aged under 18 years old are not allowed in the fitness facility without adult supervision. Guests aged under 18 years old are not allowed in the fitness facility.

Our customers tell us that they can't get enough of the helpful staff at Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason. During your stay, you'll be within walking distance of Governor's Plaza. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Just a 4-minute drive from Governor's Plaza and 11 minutes from Kings Island
  • Dogs welcome for a fee (restrictions apply)
Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason offers its guests a 24-hour fitness centre and a seasonal outdoor pool. Public spaces have free WiFi. You'll find a 24-hour business centre on site. Free breakfast is available daily. Barbecue grills, a vending machine, and gift shops/newsstands are also featured at the business-friendly Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason. Self parking is free.

This Loveland hotel is smoke free.

Guests are served a free on-the-go breakfast on weekdays from 6:00 AM to 8:00 AM and at the weekend from 7:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 8:00 AM on weekdays and 7:00 AM to 9:00 AM on weekends

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lever door handles
  • Lift
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per pet, per night, plus a deposit of USD 100 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 35 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
This property is professionally cleaned
Masks are required at the property for guests who have not received COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9:00 AM to 9:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott TownePlace Suites Cincinnati Northeast
TownePlace Suites Marriott Cincinnati Northeast
TownePlace Suites Marriott Hotel Cincinnati Northeast
TownePlace Suites Marriott Cincinnati Northeast Aparthotel
TownePlace Suites Marriott Cincinnati Northeast/Mason Aparthotel
TownePlace Suites Marriott Northeast/Mason Aparthotel
TownePlace Suites Marriott Cincinnati Northeast/Mason
TownePlace Suites Marriott Northeast/Mason
TownePlace Suites by Marriott Cincinnati Northeast
Towne Suites riott eastMason
Hawthorn Suites by Wyndham Cincinnati Northeast/Mason
Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason Hotel
Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason Loveland

Hawthorn Extended Stay by Wyndham Cincinnati NE/Mason Reviews

Reviews

6.8
Rating 10 - Excellent. 205 out of 685 reviews
Rating 8 - Good. 156 out of 685 reviews
Rating 6 - Okay. 96 out of 685 reviews
Rating 4 - Poor. 102 out of 685 reviews
Rating 2 - Terrible. 126 out of 685 reviews

6.6/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Tyanna

Travelled with family
Liked: Cleanliness, staff & service
Good
Stayed 1 night in Nov 2025

6/10 Okay

Leo

Travelled with family
My room had a broken TV in one of the bedroom, a hole in the wall in the other bedroom, the light over the shower didn't work. Told the staff and the light wasn't repaired. Breakfast was supposed to be served from 7 - 9, but the person maintaining the breakfast didn't come in until after 8. Very disappointed.
Stayed 2 nights in Oct 2025

10/10 Excellent

thomas

Stayed 1 night in Oct 2025

6/10 Okay

Joseph

Liked: Cleanliness, property conditions & facilities, room comfort
I went to Cincinnati for Kings Island Halloween haunt so basically I was just basically sleeping in the room and for that the room was good, however The outside trash can was never emptied even though it's flowing over and trash, my TV never worked even after I ask the attendant to have someone connected the next day it still didn't work and the oven wasn't cleaned, the shower at best was lukewarm but as I said I basically use the room just to someplace to sleep at so it I guess was good for someplace to sleep but if you wanted anything more than that look elsewhere
Stayed 2 nights in Oct 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

4/10 Poor

Megan

Travelled with partner
Disliked: Property conditions & facilities
The room needed a lot of maintenance. Holes in walls, paint splatters all over walls, flooring tiles messed up, tv did not work, missing pictures with empty brackets on walls, and holes in lamp shades which were just placed on top of light instead of being attached properly.
Stayed 1 night in Oct 2025

4/10 Poor

Tammy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ive stayed three times. First one was great. Last 2 were awful. 2nd time i said id never go back but i thought id give benefit of doubt and try once more. Tv broken, lights didnt work, had to go ask for toilet paper and towels
Stayed 2 nights in Oct 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was there for one night. Nice rooms, friendly staff, and affordable prices. I would stay again!
Stayed 1 night in Oct 2025

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice room at a cheap rate no benefits

Near family Good rate No room service Room was clean Staff was helpful
Stayed 3 nights in Oct 2025

4/10 Poor

Daniel

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Price was the only winner of last his hotel. Room temperature was great. Location to other things around is great. Room was dirty, carpet/floor had dirt and food in it. Stains on the floor and on the couch. I didn’t feel comfortable letting my kid lay on it. Bed sheets were thin with no mattress protector or mattress pad. Fridge was cold but surfaces not clean. Counters not wiped down. Kitchen had no utensils or supplies. Bring everything you need to eat, clean, cook with. You need to bring everything from paper towels to pots and pans. Room checkin time was late. Breakfast- I watched an employee put un-eaten food from their plate back into the serving tray for others to eat. Hotel was understaffed. The staff we interacted with was fine, but limited in what they can do based on having enough employees working.
Stayed 1 night in Oct 2025

4/10 Poor

Jordan L

Stayed 1 night in Oct 2025

2/10 Terrible

spring

Disliked: Cleanliness
We left. It had bugs
Stayed 1 night in Oct 2025

2/10 Terrible

travis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

4/10 Poor

Catelyn

Travelled with family
Disliked: Staff & service, property conditions & facilities
Staff took 30 minutes to check me in due to “computer problems.” On day three, I asked for towels and was told to come back in 5 minutes as every towel was in the drier. The pool was filled with disgusting water and was closed. The hotel overall had a unique odor that was not great. Breakfast was good- eggs and sausage and biscuits on day two. They ran out of biscuits on day one. There was a juice machine but it did not work. The water pressure in the shower was great and very hot. There was half an onion in a cabinet in the kitchen left from another guest. It was close to Kings Island, which was the purpose of my trip.
Stayed 2 nights in Oct 2025

6/10 Okay

Jaleesa

Disliked: Cleanliness, property conditions & facilities
I got here at 6 pm. Check in is at 3. My room Wasnt ready. Off to a bad start. I leave, go shopping, come back, and while the room is ready, it looks dingy. There are stains in the carpet and the couch. There is also some gross stuff in the shower. First thing we so is try the microwave which does t work. I try different outlets and nothing. I call the front desk the staff promptly came and addressed it.
Stayed 1 night in Oct 2025

2/10 Terrible

Tarrezz

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Not for travelers

There was a lot not okay with this hotel. It’s not a hotel. It’s temporary housing. The walls and doors both inside suites and hallways are damaged. The units carry a urine order. Rooms aren’t properly stocked and we were there for the weekend and not cleaning. Not even trash removal. The security doors half worked and the building has damage. The pool was unclean and looked unsafe to be in. It’s not a problem that it’s temporary housing because there’s a real housing issue in Ohio. It’s the safety of traveling guests that stay there. Overall, I won’t be back.
Stayed 2 nights in Oct 2025

10/10 Excellent

TONY

Stayed 4 nights in Sep 2025

4/10 Poor

Gary

Disliked: Cleanliness, staff & service, property conditions & facilities
Cleaning not included. No soap. No tooth brush.
Stayed 6 nights in Sep 2025

2/10 Terrible

Brandon

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was dirty. There was a bottle left in the cabinet that had been cut in half and used as a spit bottle for dip. The shower curtain had mold at the bottom. I ended up leaving before I stayed due to the conditions and to my surprise woke up to a charge the next day on my card for 80 bucks. I have called three times and have been unsuccessful in reaching their staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Dakota

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Bekzot

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Sep 2025

8/10 Good

Rachel

Stayed 14 nights in Aug 2025

4/10 Poor

MICHAEL, CAMDEN

Stayed 6 nights in Aug 2025

4/10 Poor

MICHAEL, CAMDEN

Disliked: Cleanliness, property conditions & facilities
When we first arrived, a sign was posted a reception to call for a clerk. once they arrived we checked in no problem. once we got to the room, it had a musty odor. upon inspection, the floors had stains, cigarette burn on the couch, ripped curtains. i opened the cabinets to find them bare. we requested a kitchenette to cook while we were away. nothing to cook with or eat on. went back to reception when they told me they don't provide anything we are supposed to bring our own. they also don't clean your room. you are expected to take the trash to the dumpster and continually go to reception to request toilet paper and other things you need. my room was next to the elevator...think they forgot sound proofing. everytime it was used I was awakened from my sleep. although the staff was nice, it felt like i rented an apartment not a hotel room, i shouldn't have to go get my own supplies or take out my trash. it was in the listing that kitchen supplies would be provided and room service daily. it's obvious there are a lot of people living out of the hotel, but that should not stop them from providing correct customer service to those who are not. would not stay there again.
Stayed 6 nights in Aug 2025

2/10 Terrible

Dhirenkumar

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Mold on the shower curtain Door safety chain was loose Bathroom vent not working
Stayed 2 nights in Aug 2025