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Hotel Mesaluna Near American Consulate

3.5 star property
VIP Access

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Photo gallery for Hotel Mesaluna Near American Consulate

Exterior
Standard Room, 2 Double Beds | 1 bedroom, minibar, in-room safe, desk
Terrace/patio
Terrace/patio
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Free airport shuttle
  • Pool
  • Air conditioning
  • Gym

Explore the area

View in a map
Paseo de la Victoria 3508, Partido Iglesias, Ciudad Juárez, CHIH, 32528
  • American Consulate
    ‪3 min walk‬
  • Plaza Las Misiones
    ‪7 min walk‬
  • Central Park
    ‪3 min drive‬
  • Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)
    ‪10 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed | 1 bedroom, minibar, in-room safe, desk

Junior Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | 1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(82 reviews)
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room (1 Queen Bed)

Standard Room (1 Queen Bed) | 1 bedroom, minibar, in-room safe, desk

Standard Room (1 Queen Bed)

9.4 out of 10
Exceptional
(26 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room Standard

1 bedroom, minibar, in-room safe, desk

Room Standard

  • 24 sq m
  • Sleeps 4

View all photos for Room Standard with Street View

1 bedroom, minibar, in-room safe, desk

Room Standard with Street View

  • 24 sq m
  • Sleeps 2

View all photos for Suite Junior

1 bedroom, minibar, in-room safe, desk

Suite Junior

  • 48 sq m
  • Sleeps 4

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About this property

Hotel Mesaluna Near American Consulate

Family-friendly hotel with fitness centre and 24-hour front desk
An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas, free self parking and free airport drop-off are also provided. Other amenities include a poolside bar, a snack bar/deli and coffee/tea in a common area.
Hotel Mesaluna Near American Consulate offers 178 accommodations with minibars and a safe. 46-inch flat-screen televisions come with cable channels. Microwaves and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Ciudad Juárez hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hotel Mesaluna Near American Consulate. During your stay, you're just a quick walk from Plaza Embassy Shopping Center. You'll find features such as free WiFi in public areas, free self-parking and free airport drop-off service.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the pool bar
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a playground
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 5-minute walk from American Consulate and 6 minutes on foot from International Medical Clinic
  • Free airport drop-off shuttle service
Hotel Mesaluna Near American Consulate offers its guests an outdoor pool and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the pool bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. A terrace, a vending machine, and an arcade/games room are also featured at the family-friendly Hotel Mesaluna Near American Consulate. A free shuttle from the hotel to the airport is free (available on request). Self parking is free.

This 3.5-star Ciudad Juárez hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
Restaurante Azul – On-site restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free airport drop-off shuttle from 7:00 AM to 8:30 PM on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: MXN 1 to 180 for adults and MXN 1 to 180 for children
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Restaurante Azul

Things to do

  • Arcade/game room
  • Gym
  • Outdoor pool
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 1 to 180 for adults and MXN 1 to 180 for children
  • Laundry fee: MXN 150

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10 PM
  • Up to 3 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Mesaluna American Consulate Ciudad Juarez
Hotel Mesaluna American Consulate
Mesaluna American Consulate Ciudad Juarez
Mesaluna American Consulate
Mesaluna American Consulate C
Mesaluna Hotel
Mesaluna American Consulate
Hotel Mesaluna Near American Consulate Hotel
Hotel Mesaluna Near American Consulate Ciudad Juárez
Hotel Mesaluna Near American Consulate Hotel Ciudad Juárez

Hotel Mesaluna Near American Consulate Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 718 out of 1003 reviews
Rating 8 - Good. 170 out of 1003 reviews
Rating 6 - Okay. 64 out of 1003 reviews
Rating 4 - Poor. 25 out of 1003 reviews
Rating 2 - Terrible. 26 out of 1003 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Juan

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Service
Stayed 3 nights in May 2025

10/10 Excellent

Juan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gracias a él staff de este hotel , excelente servicio, los cocineros sirven un delicioso desayuno y el staff de limpieza muy atentos en todo. El mantenimiento buenos trabajadores. Todo de este hotel se lo recomiendo a todos que están asiendo su process de residencia en la embajada.
Stayed 5 nights in Jun 2025

8/10 Good

Ana Karina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En general fue buena la estadía, creo que faltan un poco de cosas por mejorar.
Stayed 3 nights in Jun 2025

10/10 Excellent

mariela

Stayed 5 nights in May 2025

8/10 Good

Reyna

Stayed 2 nights in May 2025

10/10 Excellent

Facundo

Stayed 7 nights in May 2025

10/10 Excellent

Carlos

Travelled with family, Business traveller
Muy bueno Ellos los llevan y los traen del aeropuerto Tambien los pueden llevar a walmart o Liverpool. Y los traen para atras. Solo pregunten enfrente. Es parte de las amenidades.
Stayed 7 nights in May 2025

10/10 Excellent

Jorge

Great place to stay
Stayed 1 night in May 2025

10/10 Excellent

NURI

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness and quiet
Stayed 7 nights in May 2025

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Very nice, safe, good location for our needs. Hotel breakfast was very good.
Stayed 8 nights in May 2025

10/10 Excellent

Lydia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good customer service. Buen servicio al cliente
Stayed 8 nights in May 2025

10/10 Excellent

Gloria Vanessa De La Rocha

Liked: Staff & service
Mejor limpieza
Stayed 1 night in Apr 2025

10/10 Excellent

Margie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff is really helpful
Stayed 1 night in May 2025

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the service and professionalism of the staff. My only suggestion is to open for 6:00am for breakfast instead of at 7:00am. It is a great place to stay, thank you!
Stayed 1 night in May 2025

2/10 Terrible

Jessica

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in May 2025

8/10 Good

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Mesa luna hotel and staff were awesome
Stayed 6 nights in May 2025

10/10 Excellent

patricia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best place to stay

it´s a very nice and clean hotel.
Stayed 1 night in May 2025

10/10 Excellent

Margarita T

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

8/10 Good

Margie c

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was really safe and transportation was very good.the people's in the hotel help you alot.
Stayed 16 nights in Apr 2025

10/10 Excellent

Ruben

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was good until you heard the alarms at 6am from other rooms, we were tired the whole day because lacked of sleep
Stayed 1 night in May 2025

8/10 Good

Ruby

Liked: Cleanliness, staff & service, property conditions & facilities
The room smelled kind of weird when we came in.
Stayed 1 night in May 2025

10/10 Excellent

Alejandrina

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, refri and microwave.
Stayed 2 nights in Apr 2025

10/10 Excellent

christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff are wonderful. Everyone has been friendly and helpful. The food at restaurant Azul is delicious. The hotel is secure and we always felt safe.
Stayed 14 nights in Apr 2025

2/10 Terrible

Noe

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We left 2 chargers for our phones and we told the front desk about it. They hung up on us and then every time we called back they put us automatically on hold and hang up the call. I was still in the area so I could pick them up. Also change would go missing
Stayed 2 nights in Apr 2025

8/10 Good

Casimira

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I recently stayed at Hotel Mesaluna, located conveniently close to the US Consulate, and I have mixed feelings about my experience. On the positive side, the hotel's proximity to the consulate was a huge plus, making it an ideal choice for visitors like me who have business there. The overall ambiance and services provided a sense of peace and comfort, which was essential given the often-stressful nature of consulate visits. However, I found the hotel to be quite pricey, almost on par with all-inclusive resorts. Given that many guests, including myself, are not there for leisure but rather for necessary legal matters, the cost felt disproportionately high. I understand that Hotel Mesaluna is a business, but I wish they could offer some consideration or discounts for visitors who are financially strained due to their circumstances. One aspect that significantly detracted from my stay was the lack of discretion among the staff, particularly at the front desk and transportation services. They would often ask intrusive questions about the purpose of our visit and the anticipated length of our stay. Moreover, they would share stories of other guests who had prolonged stays, which felt more like gossip than genuine concern. This was uncomfortable and felt like an invasion of privacy.Overall, while Hotel Mesaluna is a great option for those prioritizing proximity to the US Consulate, I hope the management will consider the financial constraints of many visitors and review their pr
Stayed 4 nights in Apr 2025