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Comfort Inn - Independence

2.5 star property

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Photo gallery for Comfort Inn - Independence

Coffee service
Premium bedding, desk, laptop workspace, blackout curtains
Reception
Seasonal outdoor pool
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
6191 Quarry Ln, Independence, OH, 44131
  • Place, Cleveland Clinic Family Health Center
    ‪10 min walk‬
  • Place, Topgolf
    ‪16 min walk‬
  • Place, Cuyahoga Valley National Park
    ‪2 min drive‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

9.6 out of 10
Exceptional
(16 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed with Sofa bed, Non Smoking

8.6 out of 10
Excellent
(85 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Non Smoking

7.8 out of 10
Good
(43 reviews)
  • Sleeps 4
  • 2 Double Beds

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About this property

Comfort Inn - Independence

Hotel with free breakfast, near Cuyahoga Valley National Park
A 24-hour business centre, coffee/tea in a common area and a microwave in a common area are available at this hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business centre and a 24-hour front desk are on-site. Housekeeping is available on request.
Comfort Inn - Independence offers 89 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Smart televisions come with digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a seasonal outdoor pool.
The free breakfast at Comfort Inn - Independence gets high marks from our customers. During your stay, you'll be within walking distance of Cuyahoga Valley National Park. Enjoy features like free WiFi in public areas and free self-parking, plus a 24-hour business centre.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a computer
  • Guests have great things to say about the location and the breakfast
  • Just a 2-minute drive from Cuyahoga Valley National Park and 14 minutes from Cleveland Clinic
A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is served daily. A seasonal outdoor pool, a vending machine, and coffee/tea in common area are also featured at the business-friendly Comfort Inn - Independence . Self parking is free.

Smoking is allowed in designated areas at this Independence hotel.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Seasonal outdoor pool
  • Travel cot

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Magnifying mirror
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom

More

  • 1 building
  • 3 floors
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Hotel Independence
Comfort Inn Independence
Comfort Inn
Comfort Inn Independence Hotel
Comfort Inn - Independence Hotel
Comfort Inn - Independence Independence
Comfort Inn - Independence Hotel Independence

Reviews

Comfort Inn - Independence Reviews

7.8

Good

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 398 out of 1005 reviews
Rating 8 - Good. 291 out of 1005 reviews
Rating 6 - Okay. 173 out of 1005 reviews
Rating 4 - Poor. 75 out of 1005 reviews
Rating 2 - Terrible. 68 out of 1005 reviews

Reviews

6/10 Okay

Marc

Travelled with group
Stayed 2 nights in Aug 2025

8/10 Good

Patrick

Travelled with partner
Liked: Staff & service
Great location. Stairway was filthy with garbage on the steps. Room was pretty clean just stains on curtains, floor and ceiling. Room was big and quiet. TV was really small and screen was blue and distorted. Overall it wasn’t bad for an overnight sleep.
Stayed 1 night in Aug 2025

8/10 Good

Mayur Vinayak

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Comfort Inn - Independence for a quick overnight stop and found the essentials well covered. The room was clean, the bed was comfortable and neatly made, and the hot water in the shower worked reliably. The property itself felt suitable for a short stay—simple, tidy, and functional. One unexpected element was the presence of a group of bikers in the parking lot. While they weren’t consistently disruptive, the loud music they played intermittently around midnight did break the quiet and made it harder to fully unwind. It wasn’t persistent, but enough to be noticeable. Overall, the hotel delivered on comfort and cleanliness, but travelers sensitive to nighttime noise might want to keep this in mind.
Stayed 1 night in Aug 2025

4/10 Poor

Nicole

Travelled with group
Disliked: Staff & service

Won’t stay here again

At about 5:30pm on the day of check in, a lady from the hotel called me to confirm that I was still coming. I told her that I was on my way but coming from 4.5 hours away. She said they wanted to confirm I was coming because they had a lot of people in town for the concert. I informed her that I was also coming for the concert & would be there later this evening. Mind you, check in goes til midnight so I had plenty of time to get there. She seemed slightly annoyed that I hadn’t arrived yet & I was honestly worried they were going to give my room away. Upon check in, the gentleman at the front desk was nice enough to let us choose which floor we wanted to be on. Upon inspection of our room we discovered our shower did not work. We went to the front desk & the gentleman said that maintenance would be in at about 9:30am the next day. He added our name to the list for maintenance & told me to remind the front desk in the morning that our room needed maintenance. He also offered a discounted rate due to the inconvenience of the shower not working. The next morning I went to the front desk to remind staff & the lady there seemed inconvenienced by the fact that I was talking to her. We left the hotel around 11:30am that morning and didn’t return til 2am. Upon return, we got to our room & realized the was door cracked open. Maintenance came in at some point and fixed the shower but never ensured that the door was fully closed when they walked out. Luckily nothing was stolen.
Stayed 2 nights in Aug 2025

4/10 Poor

Kelli

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room was very outdated. The shower stall wasn’t a bathtub and had a hand held shower head that didn’t reach the top of the stall. Very poor installation. The small refunded leaked at the bottom and the carpet was perpetually damp. Not impressed for the money charged for the room. We would've switched hotels, but all other hotels were booked solid in the area.
Stayed 3 nights in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service

frequent guest

We have stayed at this hotel regularly many times a year for the past 20 years or so. We have tried all the hotels in the area & keep coming back to them. Thr gentleman at the front desk always remembers us. Everyone struggled fue to covid but they are coming back around.
Stayed 3 nights in Aug 2025

6/10 Okay

David

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Still a Good Place, but Quality has Dropped

I stayed here last year and thought this was a great deal if you want an inexpensive place to visit Cleveland or Cuyahoga Valley National Park. It still is, but the property is deteriorating. My room had a funny smell and the furniture was covered in nicks and divots. The faucet in the shower worked but was so loose I could have pulled it out of the wall if I wanted. The tub was also not that clean.
Stayed 1 night in Aug 2025

8/10 Good

Tammy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was bummed the pool was closed!
Stayed 1 night in Aug 2025

8/10 Good

Tonya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
H
Stayed 1 night in Aug 2025

8/10 Good

Susan

Stayed 1 night in Aug 2025

8/10 Good

Catherine

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2025

4/10 Poor

Terarius

Liked: Staff & service
Disliked: Property conditions & facilities
TV in room did not work…
Stayed 2 nights in Jul 2025

8/10 Good

Paul

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 2 nights in Aug 2025

8/10 Good

Marti

Liked: Cleanliness, staff & service, property conditions & facilities
Arrived, stayed the night, left too early for breakfast..No problems, nothing special but there were several restaurant choices that looked interesting nearby.
Stayed 1 night in Apr 2025

8/10 Good

Ron

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Raymond

Stayed 1 night in Aug 2025

2/10 Terrible

Gail

Liked: Cleanliness, property conditions & facilities

Bad behaving guest

The hotel and staff, food options and bed comfort were very nice. The room was nice. No fridge and microwave was not great. BIG problem was other guests…up at 1:00 in the morning till 2:30 am with young people running around in the hallways and slamming doors, and talking loudly. I had to physically get up from bed and go to the front desk. It was awful and I didn’t get any rest!!!
Stayed 2 nights in Aug 2025

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service
Disliked: Amenities
The pool was closed and thats why we got this hotel
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall acceptable stay.

Everything was above average for a mid price hotel stay. The self serve hot breakfast was very good. All areas of the hotel were clean, although some areas showed a lot of wear. The bathroom had some old grout in the shower area and parts of the window coverings were torn, so some maintenance is required. The carpet and room furnishings were very clean. The male check-in clerk was especially nice, but my other encounters with the staff made me feel as if I was bothering them with a question.
Stayed 3 nights in Aug 2025

6/10 Okay

RALEIGH

Travelled with family
Liked: Cleanliness
Decent spot
Stayed 5 nights in Jul 2025

8/10 Good

Meng Ting

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Janet

Travelled with family
Decent breakfast
Stayed 2 nights in Jul 2025

4/10 Poor

Dale

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Needs a lot of work
Stayed 1 night in Jul 2025

6/10 Okay

Angela

Pool and outside seating was closed
Stayed 3 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Good stay

Nice location. The king bedroom with sofa was spacious and clean. The bed was comfortable. The only negative was that the room had a musty odor.
Stayed 5 nights in Jul 2025