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Embassy Suites by Hilton Cleveland Rockside

3.5 star property

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Photo gallery for Embassy Suites by Hilton Cleveland Rockside

Lobby
Lobby
Meeting facility
1 bedroom, premium bedding, pillow-top beds, in-room safe
1 bedroom, premium bedding, pillow-top beds, in-room safe

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking available
  • Pet-friendly
  • Bar
  • Pool
  • Gym

Explore the area

View in a map
5800 Rockside Woods Blvd, Independence, OH, 44131
  • Place, Topgolf
    ‪5 min walk‬
  • Place, Cleveland Clinic Family Health Center
    ‪14 min walk‬
  • Place, Cuyahoga Valley National Park
    ‪3 min drive‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪13 min drive‬

Room options

View all photos for Suite, One King Bed, Non-Smoking

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, One King Bed, Non-Smoking

7.4 out of 10
Good
(22 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, One King Bed, Roll In Shower

58-inch LED TV with cable channels, TV

Suite, One King Bed, Roll In Shower

9.4 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Non-Smoking, Accessible

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, Non-Smoking, Accessible

7.6 out of 10
Good
(5 reviews)
  • 35 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, One King Bed, Accessible

58-inch LED TV with cable channels, TV

Suite, One King Bed, Accessible

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, Accessible, Non Smoking

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Corner

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Non Smoking, Corner

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, King, Non Smoking

58-inch LED TV with cable channels, TV

Suite, King, Non Smoking

8.0 out of 10
Very good
(28 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Two Doubles, Non Smoking

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, Two Doubles, Non Smoking

8.0 out of 10
Very good
(31 reviews)
  • 33 sq m
  • Sleeps 6
  • 2 Double Beds

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About this property

Embassy Suites by Hilton Cleveland Rockside

Hotel with free breakfast, 4-minute walk to Topgolf
This smoke-free hotel features an indoor pool, a restaurant and a 24-hour fitness centre. Free cooked-to-order breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Other amenities include a bar/lounge, a snack bar/deli and a business centre.
Embassy Suites by Hilton Cleveland Rockside offers 271 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation has separate sitting areas and is furnished with double sofa beds. Pillowtop beds feature premium bedding. Fridges and microwaves are provided. Bathrooms include complimentary toiletries and hairdryers.

This Independence hotel provides complimentary wired Internet access. 58-inch LED televisions come with premium cable channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Embassy Suites by Hilton Cleveland Rockside. During your stay, you're just a quick walk from Topgolf. Free WiFi in public areas, free self-parking and a free manager's reception are available.
  • Free cooked-to-order breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • WiFi for a fee
  • Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor pool
  • Services include a concierge, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 4-minute walk from Topgolf and 11 minutes by car from Progressive Field
  • Cats and dogs welcome for a fee
Embassy Suites by Hilton Cleveland Rockside offers its guests an indoor pool and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. A vending machine, multilingual staff, and concierge services are also featured at Embassy Suites by Hilton Cleveland Rockside. Free self parking is available. A complete renovation of Embassy Suites by Hilton Cleveland Rockside was completed in January 2020.

This 3.5-star Independence hotel is smoke free.

Guests are served a free cooked-to-order breakfast on weekdays from 6:30 AM to 9:00 AM. The hotel hosts a free manager's reception daily.
Urban Craft – This family restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per 24-hour period); free wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Urban Craft

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Lift (168 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2001
  • Comprehensive recycling policy
  • Reception hall
  • Renovated entire property - January 2020
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 58-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Iron/ironing board
  • Living room
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 12.95 per 24-hour period (rates may vary)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Access to the pool is available by reservation only. Guests are required to reserve a time slot at the front desk at check-in. Access is available on a first-come, first-served basis.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cleveland Embassy Suites
Embassy Suites Cleveland
Embassy Suites Cleveland Rockside
Embassy Suites Cleveland Rockside Hotel
Embassy Suites Cleveland Rockside Hotel Independence
Embassy Suites Cleveland Rockside Independence
Embassy Suites Rockside
Embassy Suites Rockside Cleveland
Embassy Suites Hotel Cleveland-Rockside Independence, Ohio
Embassy Suites Independence
Independence Embassy Suites
Embassy Suites Cleveland Rockside
Embassy Suites by Hilton Cleveland Rockside Hotel
Embassy Suites by Hilton Cleveland Rockside Independence
Embassy Suites by Hilton Cleveland Rockside Hotel Independence

Embassy Suites by Hilton Cleveland Rockside Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 404 out of 1011 reviews
Rating 8 - Good. 207 out of 1011 reviews
Rating 6 - Okay. 157 out of 1011 reviews
Rating 4 - Poor. 109 out of 1011 reviews
Rating 2 - Terrible. 134 out of 1011 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Rohail

Travelled with family
Disliked: Cleanliness, staff & service
I always prefer to stay at Embassy suites due to their breakfast and always have a pleasant experience in the past but not with one. Check in was easy and quick, but when entered the room there was rust stains on the floor. We did not make a fuzz about it. However as we stayed there for 4 days and 3 nights, no one showed up to clean the room or replenish the supplies. Front desk was calleduptiple times and was told someone from housekeeping will be there shortly but no one showed up. Later on I saw an additional charge of $150 on my cc. Called the hotel and inquired about the charge and a related invoice, I was told it was an additional cleaning charge. Tried to talk to the AGM, with no luck. Left a voiceessage a couple of times, and no one ever got back to me even to discuss. Very disappointing experience at this location, so make sure to check your credit card as they might charge you without any explanation or invoice.
Stayed 4 nights in Jul 2025

10/10 Excellent

Malinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Aug 2025

10/10 Excellent

Melinda

Stayed 2 nights in Aug 2025

6/10 Okay

Venetia

Travelled with partner
Liked: Staff & service
Lobby area nice. Bed was comfortable. Clean linens. Good location. Nice staff. Unfortunately, suite was mediocre, like older Days Inn property experiences. Stained carpeting, scratched up wood furniture, ceiling in bathroom pealing. Warped main door. Didnt smell fresh, as if smoking room. Breakfast was bad. Greasy eggs, not much of a selection. Bad quality. It wasnt worth the rate we paid. Overall, unbecoming qualities for an Embassy Suites hotel. Disappointed. Would not go back to that one.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Connie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Shawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Denise

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Bar service needs to do better

Had tickets for free cocktails. Was told first night they were good until 7:30. Arrived at 7:10 at the bar second night. Bartender commented as she was walking past behind the bar, those were only good until 7. Said she be right back. Waited 20 minutes and finally a second bartender came over and asked what I would like to drink. In the meantime, the first bartender walked behind the bar past where I was sitting several times amd never acknowledged me again. Do better!
Stayed 2 nights in Aug 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great. Great place to stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Jay

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
very convenient location, nice hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Brad Potes

Stayed 2 nights in Aug 2025

10/10 Excellent

Lynette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great hotel, very clean rooms, great free breakfast! And Michael Williams was awesome from the check in to checkout. We would definitely there again,
Stayed 2 nights in Aug 2025

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel!!
Stayed 1 night in Aug 2025

6/10 Okay

Annie

Liked: Cleanliness, staff & service
Not really close to anything but top golf. Not walkable to anything. Staff was ok but seemed overwhelmed.
Stayed 1 night in Aug 2025

10/10 Excellent

jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Aug 2025

10/10 Excellent

ROMAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2025

6/10 Okay

Jasmine

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Ashley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient stay and location. Needed to switch rooms due to AC which worked out because the second room was cleaner. The first room wasn’t bad I just noticed a few things. Service was prompt and friendly, no hassle changes. Breakfast was good and the omelette team was friendly even under pressure and a long line which goes a long way. I will stay again!
Stayed 1 night in Aug 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice

The room was excellent except the there was no shampoo so I used 2 pumps of the shower gel to wash my hair & then the gel was empty when I wanted to wash my body. I found a housekeeper in the hall she gave me shampoo & said they would bring shower gel. They never did
Stayed 2 nights in Aug 2025

10/10 Excellent

Kiera

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, pleasant day and the room was very clean and spacious. Minor issues with the elevator. Breakfast that was included was delicious!
Stayed 2 nights in Aug 2025

10/10 Excellent

Myrita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Tom

Very nice
Stayed 1 night in Aug 2025

10/10 Excellent

Bianca

Stayed 1 night in Aug 2025

4/10 Poor

Gregory

Business traveller, Travelled with partner
Disliked: Staff & service, property conditions & facilities
Check in was rude, didn’t want to give me Expedia price, hotel nice, rooms work out, horrible beds.
Stayed 1 night in Aug 2025