Courtyard by Marriott Columbus West/Hilliard

3.0 star property

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Photo gallery for Courtyard by Marriott Columbus West/Hilliard

Bar (on property)
Lobby
Indoor pool
Restaurant
Property amenity

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
2350 Westbelt Dr, Columbus, OH, 43228
  • Place, Hollywood Casino
    ‪5 min drive‬
  • Place, Ohio State University
    ‪12 min drive‬
  • Place, Ohio Stadium
    ‪13 min drive‬
  • Airport, Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪22 min drive‬

Room options

Room, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(44 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds

8.4 out of 10
Very good
(36 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Transf Shwr)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Courtyard by Marriott Columbus West/Hilliard

Hotel in Columbus with 24-hour fitness centre and 24-hour front desk
This smoke-free hotel features an indoor pool, a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a coffee shop/cafe are on-site. Weekly housekeeping is available.
Courtyard by Marriott Columbus West/Hilliard offers 150 accommodations with coffee/tea makers and a hairdryer. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium cable channels and Netflix. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Columbus hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Courtyard by Marriott Columbus West/Hilliard. During your stay, you'll be close to Hollywood Casino. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi and wired Internet
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 11 minutes by car from Greater Columbus Convention Center and 11 minutes from Ohio State University
Courtyard by Marriott Columbus West/Hilliard offers its guests an indoor pool and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 5210 square feet (484 square metres) and includes conference space. A vending machine, gift shops/newsstands, and coffee/tea in common area are also featured at the business-friendly Courtyard by Marriott Columbus West/Hilliard. Free self parking is available.

This 3-star Columbus hotel is smoke free.

Courtyard by Marriott Columbus West/Hilliard has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 5,210 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Columbus West
Courtyard Marriott Columbus West
Courtyard Marriott Hotel Columbus West
Marriott Courtyard Columbus West
Courtyard By Marriott Columbus West Hotel Columbus
Courtyard By Marriott Columbus West Ohio
Courtyard Marriott Columbus West/Hilliard Hotel
Courtyard Marriott Columbus West/Hilliard
Courtyard Marriott West/Hilliard
Columbus Courtyard by Marriott Columbus West/Hilliard Hotel
Courtyard Marriott West/Hilliard Hotel
Hotel Courtyard by Marriott Columbus West/Hilliard Columbus
Hotel Courtyard by Marriott Columbus West/Hilliard
Courtyard by Marriott Columbus West/Hilliard Columbus
Courtyard by Marriott Columbus West
Courtyard by Marriott Columbus West/Hilliard Hotel
Courtyard by Marriott Columbus West/Hilliard Columbus
Courtyard by Marriott Columbus West/Hilliard Hotel Columbus

Courtyard by Marriott Columbus West/Hilliard Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 516 out of 1000 reviews
Rating 8 - Good. 247 out of 1000 reviews
Rating 6 - Okay. 111 out of 1000 reviews
Rating 4 - Poor. 66 out of 1000 reviews
Rating 2 - Terrible. 60 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Linette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

JANE

Business traveller
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
No hot water for two days. No water on half of one day.
Stayed 1 night in Jul 2025

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The balcony overlooking the interior courtyard
Stayed 1 night in Jul 2025

2/10 Terrible

Sharon

The hotel had no running water from Friday, 7/18, 8am through 6pm. When the water was turned back on, there was no hot water!! In addition, the room smelled musky, the elevator smelled like feces. Worst experience I’ve encountered at a Marriott.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Hameed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

John, Cincinnati

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was helpful and friendly.
Stayed 4 nights in Jul 2025

4/10 Poor

Alvin

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I liked the location. Had to change rooms due to TV and telephone not working. Both rooms had a musty smell. Second room had a much smaller TV and the sink leaked.
Stayed 1 night in Jul 2025

10/10 Excellent

D

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Michael

Travelled with partner
Liked: Staff & service, property conditions & facilities
From checkin to check out was great.Clean rooms and clean facility.The area is a little so so but we still felt safe and had no issues
Stayed 1 night in Jul 2025

2/10 Terrible

William

Stayed 1 night in Jun 2025

2/10 Terrible

William

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We checked in late they refused to give us any kind of discount. The room had mold on the walls and the shower was dirty. They refused extra towels. Only gave us 3 and there was 4 of us in the room.
Stayed 2 nights in Jun 2025

8/10 Good

Genessa

Travelled with partner
Liked: Amenities
Only problem I had was the housekeeping trying to come in my room when we didn’t answer. If I didn’t request services they should’ve stayed out.
Stayed 2 nights in Jun 2025

4/10 Poor

Ben

Stayed 1 night in Jun 2025

8/10 Good

Christine

Business traveller
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Renee

Stayed 1 night in Jun 2025

8/10 Good

Nicole, Pembroke Pines

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were great. The room was neat and very comfortable. Our only issue was the drainage of the water in the tub. Unfortunately, there was no maintenance available to assist and they were booked solid and couldn’t transfer us to a different room. Other than that, our stay was great.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jaime

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Very uneventful. Nice room, staff was very friendly. Hotel was clean.
Stayed 1 night in Jun 2025

8/10 Good

Lynn

Stayed 1 night in Jun 2025

2/10 Terrible

Kristen

Liked: Cleanliness, room comfort
Baseball tournament and the amount of unsupervised kids running around wrecking the place . Being unruly foul language being used management did nothing as did the parents
Stayed 3 nights in Jun 2025

6/10 Okay

Cynthia

Travelled with family
Liked: Cleanliness, property conditions & facilities
All was good except this sofa bed is extremely bad. The mattress is in terrible shape. Very uncomfortable
Stayed 1 night in Jun 2025

8/10 Good

Johnson

Travelled with family
Liked: Cleanliness, staff & service
The place looks a bit worn out and needs to be updated. No microwave in the rooms except in the suites. The staff were very friendly and professional. Also, that fact that I could not get Marriott points because I was informed that "I had booked through a third party (Expedia)". That was not a good excuse.
Stayed 2 nights in Jun 2025

8/10 Good

Amanda R

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Very disappointed said complimentary coffee but it was Starbucks in lobby
Stayed 1 night in Jun 2025

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

D

Business traveller
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Time for RENOVATIONS

Room was old with ants and cracked tile, bathtub need to be caulked
Stayed 1 night in Jun 2025