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Holiday Inn Express Hotel & Suites San Pablo - Richmond Area by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites San Pablo - Richmond Area by IHG

Exterior
Exterior
Free continental breakfast
Fitness facility
Standard Room, 2 Queen Beds | Premium bedding, desk, blackout curtains, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
2525 San Pablo Dam Road, San Pablo, CA, 94806
  • Place, San Pablo Lytton Casino
    ‪7 min walk‬
  • Place, Contra Costa College
    ‪2 min drive‬
  • Place, Oracle Park
    ‪28 min drive‬
  • Airport, Oakland, CA (OAK-Oakland Intl.)
    ‪33 min drive‬

Room options

View all photos for Suite, 1 King Bed, Jetted Tub (Master)

Suite, 1 King Bed, Jetted Tub (Master) | Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Jetted Tub (Master)

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Leisure)

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed (Leisure)

9.2 out of 10
Wonderful
(27 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Tub)

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility Tub)

9.4 out of 10
Exceptional
(6 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed

  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility Tub)

Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible (Mobility Tub)

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(23 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 Bedroom (King, Corporate)

Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom (King, Corporate)

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

8.4 out of 10
Very good
(5 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express Hotel & Suites San Pablo - Richmond Area by IHG

A fitness centre, a sauna and coffee/tea in a common area are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and dry cleaning are on-site.
Holiday Inn Express Hotel & Suites San Pablo - Richmond Area by IHG offers 85 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit.

This San Pablo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.
During your stay at Holiday Inn Express Hotel & Suites San Pablo - Richmond Area by IHG, you're just a quick walk from San Pablo Lytton Casino. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast offered
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym and a sauna
  • 11 minutes by car from San Francisco Bay and 13 minutes from University of California, Berkeley
Holiday Inn Express Hotel & Suites San Pablo - Richmond Area by IHG offers its guests a sauna and a fitness centre. WiFi and wired Internet are free in public spaces. A business centre and meeting rooms are available. Free breakfast is served. Event space at this hotel measures 900 square feet (81 square metres) and includes conference space. The business-friendly Holiday Inn Express Hotel & Suites San Pablo - Richmond Area by IHG also features multilingual staff, a garden, and coffee/tea in common area. Free self parking is available.

This Victorian San Pablo hotel is smoke free.

Guests are served a free continental breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Sauna

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 900 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Built in 2002
  • No plastic drinking straws
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel San Pablo Richmond Area
Holiday Inn Express San Pablo Richmond Area
Holiday Inn Express Hotel Suites San Pablo Richmond Area
Holiday Inn Express Hotel Suites San Pablo Richmond Area by IHG

Holiday Inn Express Hotel & Suites San Pablo - Richmond Area by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 431 out of 944 reviews
Rating 8 - Good. 284 out of 944 reviews
Rating 6 - Okay. 109 out of 944 reviews
Rating 4 - Poor. 56 out of 944 reviews
Rating 2 - Terrible. 64 out of 944 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Ryan

Stayed 2 nights in Jan 2026

10/10 Excellent

SAMATHA

Liked: Cleanliness, amenities, property conditions & facilities
Room was super clean and staff was awesome. I was able to check in early and they were so friendly and accommodating.
Stayed 1 night in Sep 2025

4/10 Poor

Christopher

Travelled with partner
Disliked: Amenities, property conditions & facilities
The room was ok everything was under construction and the elevators were not working so we had to lug our things up stairs to get to our rooms.
Stayed 1 night in Jan 2026

10/10 Excellent

Janeth

Stayed 1 night in Jan 2026

8/10 Good

Ward

Business traveller, Travelled with partner
Disliked: Property conditions & facilities
Staff was great. Breakfast was great. The only thing that was a negative was that we were unaware that there was construction of the rooms going on.
Stayed 2 nights in Jan 2026

8/10 Good

chalae

Travelled with family
Liked: Cleanliness, amenities
Nice
Stayed 3 nights in Jan 2026

6/10 Okay

Jamal

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Way too much noise. I would have chosen a more comfortable place for the price. I would rate this hotel differently if it wasn’t going through a major construction project. And the walls were then so upstairs was noisy.
Stayed 7 nights in Dec 2025

10/10 Excellent

Jose E

Stayed 1 night in Dec 2025

6/10 Okay

Jamal

Liked: Cleanliness, staff & service
Parking was good, breakfast was ok, staff was helpful. I was disappointed with how much construction was going on during our stay. Especially for the rate.
Stayed 8 nights in Dec 2025

8/10 Good

Zhe

Travelled with family
Liked: Cleanliness, staff & service, amenities
They are doing some renovation work toward the lobby during my stay. Meet with my expectation in general.
Stayed 1 night in Nov 2025

10/10 Excellent

Salvador

Business traveller
Liked: Cleanliness, staff & service, amenities
Nice hotel clean good breakfast .
Stayed 3 nights in Dec 2025

10/10 Excellent

Yangeng

Stayed 7 nights in Dec 2025

10/10 Excellent

Ana Maria

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was great, clean and functional; the breadfast was fantastic, delicious!
Stayed 2 nights in Dec 2025

10/10 Excellent

Alfred

Stayed 2 nights in Dec 2025

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very nice and accommodating. Room very clean even during the renovation. Big thank you to the guy on the night shift who help me when my sugar levels took a dive. All hearts!!! The nice the lady in the morning handling the kitchen, thank you for all your kindness!
Stayed 1 night in Dec 2025

10/10 Excellent

Finau

Stayed 1 night in Dec 2025

10/10 Excellent

Lowell

Stayed 2 nights in Dec 2025

6/10 Okay

Conrad

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
There were cinstruction in progress. The staff were great and as usual breakfast was good.I stayed there before in June but was aware of the continued modifications in progress. I w
Stayed 2 nights in Dec 2025

10/10 Excellent

Laurence

Business traveller
Liked: Cleanliness, staff & service, amenities
The hotel is going through some significant renovations at present. That being said, both the staff and management have done a real good job keeping things flowing in what must be a difficult situation…given that, I’d stay tomorrow if I had to!
Stayed 1 night in Dec 2025

6/10 Okay

Bashiran

Stayed 2 nights in Dec 2025

4/10 Poor

Joann

Liked: Cleanliness
The heater did not work the phone did not work and the door jammed when going into and leaving the room. I recorded a video of it. Also I had to use my cell phone to call the front desk to ask for assistance with the problems tgey assured me someone would come help but no one ever came. Lastly we were on the second floor where they were renovating rooms so all morning We heard loud banging which was very uncomfortable. The new layout and amenities were all very nice I am hopeful they fix the problems before they book another patron. The staff were nice but not helpful when needed heat we froze all night. 😔
Stayed 1 night in Dec 2025

4/10 Poor

Vincent

Travelled with family
Liked: Cleanliness, staff & service
First of all, the first day we walk in, we. A smell smoke in our room and hallway. The second night we smell weed on the hall way. It seems like coming from one of the room. The smell went into our room through bottom of door. We had to block it with towels. The hotel is under construction. The room we are in looks nice and new. It was nice until last night. When one of us was ready to take shower, he turned on faucet in the shower tub. It comes out some kind of dirt and oil stains or greasy stuffs. I don't know how their pipes works. Not sure it was coming from construction. Thank goodness it was fine when we turned on the faucet second time. Otherwise, we didn't think they can do anything at night. The hotel worker probably needs to call out someone to find out. The next day, we complaint to the hotel worker. She said sorry and will tell the manager. but she didn't ask us to submit the picture to anywhere. She also said since we booked the hotel through 3rd party. They can't give us discount. I am hoping hotel.com can investigate and give us discount. Regarding the breakfast, just like other reviews said. It was very good.
Stayed 3 nights in Nov 2025

6/10 Okay

Mansoor

Liked: Cleanliness, amenities, property conditions & facilities
Yes Some rooms were under construction a lot of noise
Stayed 1 night in Nov 2025

6/10 Okay

Brandi

Travelled with family
Liked: Cleanliness
Hotel is under construction but it wasn’t loud and didn’t disturb us. Looking at some of the areas, it makes sense that they are remodeling. I’m hoping they are planning on updating the entrance to have a covered area or curb appeal. We had a remodeled room and it was clean and comfy. It had a stove top and fridge. We didn’t use it but that’s nice to have if staying longer than a night. This hotel is right off the freeway but we didn’t hear the traffic. The only concern, when arriving, was the homeless camp that was next to the hotel but we didn’t have any issues. This seems normal though in the bigger cities. Check in and out was smooth and the front desk call was friendly.
Stayed 1 night in Nov 2025

8/10 Good

Bashiran

Travelled with family, Business traveller
Liked: Staff & service
Yes
Stayed 2 nights in Nov 2025