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Candlewood Suites Houston (The Woodlands) by IHG

2.5 star property

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Photo gallery for Candlewood Suites Houston (The Woodlands) by IHG

1 bedroom, desk, laptop workspace, blackout curtains
Outdoor dining
Lobby
Lobby sitting area
Exterior

Popular amenities

  • Kitchen
  • Pool
  • Pet-friendly
  • Housekeeping
  • Gym
  • Parking included

Explore the area

Map
17525 St Lukes Way, The Woodlands, TX, 77384
  • Memorial Hermann
    ‪3 min drive‬
  • MD Anderson Cancer Center
    ‪3 min drive‬
  • Cynthia Woods Mitchell Pavilion
    ‪5 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪32 min drive‬

Room options

View all photos for Studio Suite

1 bedroom, desk, laptop workspace, blackout curtains

Studio Suite

7.6 out of 10
Good
(5 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Hearing, Bathtub)

1 bedroom, desk, laptop workspace, blackout curtains

Studio Suite, 1 King Bed, Accessible (Hearing, Bathtub)

8.0 out of 10
Very good
(1 review)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

1 bedroom, desk, laptop workspace, blackout curtains

Studio Suite, 1 King Bed

8.0 out of 10
Very good
(34 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 74 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible

1 bedroom, desk, laptop workspace, blackout curtains

Studio Suite, 2 Queen Beds, Accessible

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible (Roll-In Shower)

Suite, 1 Bedroom, Accessible (Roll-In Shower) | 1 bedroom, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Accessible (Roll-In Shower)

  • 74 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds

1 bedroom, desk, laptop workspace, blackout curtains

Studio Suite, 2 Queen Beds

7.0 out of 10
Good
(8 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible (Hearing, Roll-In Shower)

1 bedroom, desk, laptop workspace, blackout curtains

Studio Suite, 1 King Bed, Accessible (Hearing, Roll-In Shower)

8.0 out of 10
Very good
(3 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Roll-In Shower)

1 bedroom, desk, laptop workspace, blackout curtains

Studio Suite, 2 Queen Beds, Accessible (Roll-In Shower)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Relax in our spacious lobby with comfortable seating areas and a mezzanine level.

Heritage Inn & Suites The Woodlands, Trademark by Wyndham

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.5 out of 5, Wonderful, (1419)
The price is €93
for 1 room
includes taxes & fees
6 Aug - 7 Aug
Heritage Inn & Suites The Woodlands, Trademark by Wyndham

About this property

Candlewood Suites Houston (The Woodlands) by IHG

Hotel in The Woodlands with 24-hour fitness centre and 24-hour business centre
This smoke-free hotel features an outdoor pool, a 24-hour fitness centre and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and a business centre. Limited housekeeping is available.
Candlewood Suites Houston (The Woodlands) by IHG offers 91 air-conditioned accommodations with DVD players and coffee/tea makers. Televisions come with cable channels. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This The Woodlands hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and fans. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
During your stay at Candlewood Suites Houston (The Woodlands) by IHG, you're just a quick walk from Texas Children's Hospital The Woodlands. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Within a 10-minute walk of Texas Children's Hospital The Woodlands and CHI St. Luke's Health–The Woodlands Hospital
  • Cats and dogs welcome for a fee (restrictions apply)
Candlewood Suites Houston (The Woodlands) by IHG offers its guests an outdoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Business amenities include a 24-hour business centre and meeting rooms.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Barbecue grills, gift shops/newsstands, and a picnic area are also featured at the business-friendly Candlewood Suites Houston (The Woodlands) by IHG. Self parking is free.

This The Woodlands hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10 AM to 10 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites HOUSTON Hotel WOODLANDS
Candlewood Suites HOUSTON WOODLANDS
Candlewood Suites WOODLANDS
Candlewood Suites WOODLANDS HOUSTON
Candlewood Suites Houston Woodlands Hotel
Candlewood Suites Houston Woo

Candlewood Suites Houston (The Woodlands) by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 322 out of 682 reviews
Rating 8 - Good. 195 out of 682 reviews
Rating 6 - Okay. 86 out of 682 reviews
Rating 4 - Poor. 40 out of 682 reviews
Rating 2 - Terrible. 39 out of 682 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Lisa

Stayed 3 nights in Apr 2025

2/10 Terrible

Kathryn

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is under construction and is a mess. The gym was a big reason I booked this place - under construction, covered in paint supplies and all equipment piled in the center of the room. The cable tv - not working, sorry have you ever traveled with a toddler? Oh boy. The room was actually pretty decent, but they still had painters tape all on the smoke detectors and sprinklers throughout the rooms and all the hallways of the floor we stayed on. Not exactly safe. There was sheetrock dust all on the hallway, the elevators, etc. I went to do a quick load of laundry and the smell in there was unreal. One of the washers must have malfunctioned and was completely full of dirty laundry water. Anyway, so I asked the front desk worker for a partial refund due to the gym and the cable issues alone and I was told a manager would reach out to me. I didn’t want to rag her too much because she was very sweet and seemed nervous. So I thought ok great, I’ll tell the manager when he calls me. I was off to a medical appt next morning so I couldn’t go looking for them. No phone call. What a joke. They could care less apparently? I asked Expedia to deal with it and by this point I was upset enough that I wanted a full refund, but this was denied. So that gives them not only an unsafe environment, unclean environment, and also poor customer service all around. Zero hospitality. Also, I never write bad reviews, so that should say something.
Stayed 1 night in Apr 2025

10/10 Excellent

Evan A.

Stayed 1 night in Mar 2025

8/10 Good

Evan A.

Stayed 2 nights in Mar 2025

10/10 Excellent

Charles, Kirbyville

Stayed 2 nights in Apr 2025

6/10 Okay

Kelly

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities

Glad I only spent 1 night, hotel was a disaster!

I was shocked when I arrived, that my “check in” was done in the hallway of the rooms. The clerk had a fold up table in the doorway of one of the rooms due to all the construction that was happening. Then walking down the hallway on an upper floor, to my room, the floors were VERY soft and I don’t mean in a good way. You could feel the floors were rotting away and it felt unsafe. Walking to our room all you could hear was screaming kids and TV’s blaring. I travel to this area multiple times a month and for the rate paid, it was by far the worst hotel in price and amenities comparison. I do hope the construction brings this outdated hotel into a better safety situation.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed the room, but disappointed that Fitness Center was closed for repair, the hallway floors were dusty and torn up for carpet replacements, the clocks in my room were not adjusted for Daylight Savings Time and hand sanitizer dispensers in halls were empty. Also the location was tricky to find in the dark.
Stayed 2 nights in Apr 2025

2/10 Terrible

Audra

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked it because we had a family member in the hospital and it was close, then when we got there, there was no visible signs for entry, all doors were locked, under construction very dirty, there were people doing drugs in the patio area…. Had to go find somewhere else to stay a waste of our money…. Definitely would not recommend staying here…. Really not even worth a star at all but had to submit something……
Stayed 2 nights in Mar 2025

6/10 Okay

Laura

Liked: Staff & service
Nice enough just didn't like seeing coach roaches in the bathroom.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ollie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best part of this property is the size and professional appearance of the rooms. It looked like a very nice residence, rather than a sterile hotel room. Since this is called a "suites" hotel, I thought that there would be more than one room. It is a large and spacious room, with different sections for eating sleeping and working. The bathroom and the closet are the only separate rooms. Everything else is open. It's very nice, but the term "suites" is a bit misleading.
Stayed 1 night in Mar 2025

2/10 Terrible

Dadrion

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Beth

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Staff was extremely friendly! The room was nice with some minor flaws. It looks like they are currently remodeling, which is good. The carpet in the hallways was pretty gross.
Stayed 1 night in Mar 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Luis

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of work being done around the building and inside hotel, noise, extra strong smell of marijuana in the hallways
Stayed 1 night in Feb 2025

10/10 Excellent

Penny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place!

Amber and Cassidy were great. Very friendly and accommodating. Rooms were nice. Will definitely stay there again.
Stayed 1 night in Feb 2025

10/10 Excellent

Karen

Stayed 1 night in Feb 2025

6/10 Okay

Sonia

Liked: Staff & service
Stayed 2 nights in Feb 2025

6/10 Okay

Heather

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Amenities
Our room was clearly updated but there were still areas that had not been cleaned. Every time we went to the parking lot there were people smoking pot. I did not feel safe outside of my room and there was nothing on Expedia to tell us that this hotel was a long-term hotel for lower income.
Stayed 1 night in Feb 2025

2/10 Terrible

Tim

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Doing construction at night…very noisy. Very little rest. Bummed
Stayed 1 night in Jan 2025

6/10 Okay

David

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
No blow dryer, broken lip on coffee pot.
Stayed 2 nights in Feb 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
The property wasn't clean. Limited parking. I felt unsafe
Stayed 2 nights in Jan 2025

6/10 Okay

Angela

Business traveller, Travelled with partner
Liked: Staff & service
This property will do in a pinch, and definitely caters to extended stay visitors but if you’re looking for a “nice” stay under $250, keep looking. Unfortunately in the room, the TV had no cable, the AC didn’t cool very well, and the AC compressor sounded like a door shutting all night long.
Stayed 1 night in Feb 2025

8/10 Good

Jo Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was overall good. The place is clean. Close by the hospitals! Very convenient
Stayed 1 night in Jan 2025

4/10 Poor

Adrian

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
In the middle of renovations and drywall mud was all over the carpets in the elevator on the call buttons. Roach in room. Toilet seat loose.
Stayed 2 nights in Jan 2025

8/10 Good

DORA

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was ok
Stayed 3 nights in Dec 2024