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Best Western Conway

2.5 star property

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Photo gallery for Best Western Conway

Lobby
Free daily full breakfast
Lobby
Reception
Standard Room, 2 Queen Beds, Accessible, Bathtub | Desk, laptop workspace, iron/ironing board, WiFi

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
816 E. Oak Street, Conway, AR, 72032
  • Place, Hendrix College
    ‪20 min walk‬
  • Place, University of Central Arkansas
    ‪4 min drive‬
  • Place, Reynolds Performance Hall
    ‪5 min drive‬
  • Airport, Little Rock, AR (LIT-Clinton National Airport)
    ‪40 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Standard Room, 2 Queen Beds, Accessible, Bathtub | Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 2 Queen Beds, Accessible, Bathtub

7.8 out of 10
Good
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Front of property – evening/night
Country Inn & Suites by Radisson, Conway, AR
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.1 out of 5, Very good, 1,008 reviews
The price is €71
includes taxes & fees
9 Nov - 10 Nov
Country Inn & Suites by Radisson, Conway, AR

About this property

Best Western Conway

Hotel in Conway with free breakfast and 24-hour business centre
This hotel features a 24-hour business centre, a business centre and dry cleaning. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site.
Best Western Conway offers 50 air-conditioned accommodations with coffee/tea makers and a hairdryer. 50-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Conway hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Best Western Conway. During your stay, you'll be within walking distance of Hendrix College. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free full breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • WiFi for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Just a 2-minute drive from The Lantern Theatre and a few minutes from Faulkner County Museum
  • Dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is served daily. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Best Western Conway. Free self parking is available.

Smoking is allowed in designated areas at this Conway hotel.

Guests are served a free full breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0.00 per stay (rates may vary)
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Conway
Best Western Motel Conway
Best Western Conway Motel
Best Western Conway Hotel
Best Western Conway Conway
Best Western Conway Hotel Conway

Reviews

Best Western Conway Reviews

8.2

Very good

8.6/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 216 out of 527 reviews
Rating 8 - Good. 187 out of 527 reviews
Rating 6 - Okay. 79 out of 527 reviews
Rating 4 - Poor. 23 out of 527 reviews
Rating 2 - Terrible. 22 out of 527 reviews

Reviews

10/10 Excellent

jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I had a great stay

Roomy, nice bed and shower, pleasant and professional staff, good parking, near a great variety of eating establishments. Zero complaints.
Stayed 1 night in Jul 2025

4/10 Poor

Lindsey

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This is an old motel. The carpet in our floor was dirty, felt wet and smelled. I had tried to cancel my reservation prior to arrival but could never get anyone to answer the phone. Tried to cancel through Expedia and they never could get someone to answer either. Once we arrived, the gentleman at the front desk was very friendly. However, the room was not great. The tiny bathroom was dirty, the room smelled like mildew and cigarette smoke, the carpet was filthy. This establishment needs MAJOR updates! Would not recommend nor would we stay again.
Stayed 1 night in Jun 2025

4/10 Poor

Rachel

Disliked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in May 2025

10/10 Excellent

Rose

Stayed 2 nights in Jun 2025

6/10 Okay

Sandra

Liked: Cleanliness, staff & service
the area was ok. no pool.
Stayed 1 night in Jul 2025

6/10 Okay

Mary

Business traveller
Liked: Cleanliness, room comfort

Good & bad

We had a nonsmoking room which smelled like a smoking room. That is bad for people with airway disease like us. They would probably changed our room but we were too tired to go ask. The shower has 2 shower heads with no usage instructions telling how to change from the stationary head to the hand held one. The carpet is damaged near the entry door. Breakfast is great! Room was clean!
Stayed 1 night in Jul 2025

10/10 Excellent

Pam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Loranda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 stars

Very good and excellent
Stayed 1 night in Jul 2025

8/10 Good

Maribel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Affordable but there was a smell which made it difficult to sleep or breath.
Stayed 1 night in Jun 2025

2/10 Terrible

Teresa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room had been smoked initially smelled like for a week. People were partying in the parking lot and out front of the motel. The pool had mold in it . The bed was terrible you could feel the springs the carpet had a hole in it. The only reason we stayed is because we had prepaid fro the room and couldn’t get a refund. DON’T Stay Here !!!!!
Stayed 1 night in Jun 2025

10/10 Excellent

Betty, Mesquite

Stayed 1 night in May 2025

6/10 Okay

Linda, Trussville

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Convenient and friendly desk person. Room was clean except the bathroom and room had a slight smell. If you’re looking for a soft bed this isn’t for you.
Stayed 1 night in Jun 2025

6/10 Okay

Patricia

Travelled with family
Liked: Staff & service
Great customer service.
Stayed 1 night in Jun 2025

8/10 Good

Cindy

Business traveller
Liked: Cleanliness, staff & service, room comfort
The toilet and sink was stopped up
Stayed 1 night in Jun 2025

10/10 Excellent

Brianna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Wanda

Business traveller
Stayed 2 nights in Mar 2025

6/10 Okay

Lori

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great room…not so great breakfast

We stayed one night on a longer trip. The room was clean, comfortable and quiet. The breakfast, however, has lots of room for improvement. The food was not hot. It was your typical hotel microwaved meal. Their juice machine was broken down so there were no beverages other than coffee or tea. There wasn’t even water. They did have a waffle maker. If you are looking for a place to stay and breakfast is a priority I would not recommend this hotel. If you are looking for a quiet, comfortable room at a decent price, this hotel would be great.
Stayed 1 night in Jun 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Gross property

I was extremely disappointed and disgusted with this property. The pictures were deceptive as were the "good" reviews. The place is so old and smelled of old, stale cigarette smoken which was so disgusting! The smell stayed in my CPAP and I had to smell it the next night. My night gown and pillow case stunk too. We had an "accessible" room which consisted of a hand rails, a handheld showerhead that was attached to the showerhead itself and hard to use, a d a shower chair. The beds were not comfortable and the carpet was gross and has a tear in it. I regret not taking pictures. I canceled the reservation I had for my return trip as soon as I walked I walked into the room. The lady that checked me in was nice.
Stayed 1 night in Jun 2025

8/10 Good

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
It was all good.
Stayed 1 night in Jun 2025

6/10 Okay

connie

Stayed 1 night in May 2025

10/10 Excellent

Tura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Tara

Disliked: Property conditions & facilities
Negative: Railings in walking areas were rusted at the base where the screws are and wobbling. Not good for the stairs and 2nd floor. Room smells like cigarettes even though it was a non-smoking room. Positive: Staff were super NiCE! Lots of food options walking distance. Room was clean.
Stayed 2 nights in May 2025

10/10 Excellent

Robbin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Kim

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Clean bed. Dated bathroom that looked like it needed a deep scrubbing on floor corners Nice staff and great breakfast
Stayed 1 night in May 2025

4/10 Poor

stephen

Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in May 2025

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