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Phoenix Copenhagen

4.5 star property

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Photo gallery for Phoenix Copenhagen

Exterior
Lounge
Meeting facility
Lounge
Minibar, in-room safe, desk, free WiFi

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Gym

Explore the area

View in a map
Bredgade 37, Copenhagen, 1260
  • Place, Nyhavn
    ‪4 min walk‬
  • Place, Kongens Nytorv
    ‪4 min walk‬
  • Place, Strøget
    ‪7 min walk‬
  • Airport, Copenhagen (CPH-Kastrup)
    ‪10 min drive‬

Room options

View all photos for Standard double room with a double bed or twin beds

Minibar, in-room safe, desk, free WiFi

Standard double room with a double bed or twin beds

8.8 out of 10
Excellent
(110 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard single room

Minibar, in-room safe, desk, free WiFi

Standard single room

8.4 out of 10
Very good
(57 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Executive Double room with a double bed or twin beds with Lounge access

Minibar, in-room safe, desk, free WiFi

Executive Double room with a double bed or twin beds with Lounge access

9.2 out of 10
Wonderful
(55 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite with Lounge access

View from room

Junior Suite with Lounge access

8.6 out of 10
Excellent
(7 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite with Lounge access

Minibar, in-room safe, desk, free WiFi

Suite with Lounge access

10.0 out of 10
Exceptional
(2 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Compact double room

Minibar, in-room safe, desk, free WiFi

Compact double room

8.6 out of 10
Excellent
(72 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior double room with a double bed or twin beds

Minibar, in-room safe, desk, free WiFi

Superior double room with a double bed or twin beds

8.8 out of 10
Excellent
(60 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior single room

Minibar, in-room safe, desk, free WiFi

Superior single room

9.4 out of 10
Exceptional
(26 reviews)
  • 13 sq m
  • Sleeps 1
  • 1 Large Single Bed

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About this property

Phoenix Copenhagen

Luxury hotel with fitness centre and 24-hour front desk
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a conference centre and valet parking. Housekeeping is available on request.
Phoenix Copenhagen offers 213 accommodations with minibars and a safe. Televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, complimentary toiletries and hairdryers.

This Copenhagen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Phoenix Copenhagen. During your stay, you're just a quick walk from Nyhavn. Features include free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy a bite to eat at Books & Ale, a diner that serves Modern European cuisine
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and bicycles to rent
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 2-minute walk from Nyhavn and 6 minutes on foot from Strøget
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

Public spaces have free WiFi. A fitness centre, a terrace, and multilingual staff are also featured at the luxury Phoenix Copenhagen. For a fee, parking is available.

This 4.5-star Copenhagen hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Books & Ale – This diner specialises in Modern European cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (DKK 325 per day)
  • Street parking available
  • Valet parking on site (DKK 325 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; DKK 195 for adults and DKK 95 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Books & Ale

Things to do

  • Bicycle rentals
  • Gym

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • Area rugs in room
  • Lift

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Minibar

More

  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: DKK 200 per pet, per stay
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately DKK 195 for adults and from DKK 95 for children
  • Valet parking fee: DKK 325 per day
  • Nearby parking fee: DKK 325 per day (262 ft away)
  • Pet fee: DKK 200 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
Property Registration Number 14953779
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Copenhagen Phoenix
Hotel Phoenix Copenhagen
Copenhagen Phoenix Hotel
Phoenix Copenhagen Hotel Copenhagen
Phoenix Hotel Copenhagen
Phoenix Copenhagen Hotel
Phoenix Copenhagen Copenhagen
Phoenix Copenhagen Hotel Copenhagen

Reviews

Phoenix Copenhagen Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 1207 out of 1927 reviews
Rating 8 - Good. 489 out of 1927 reviews
Rating 6 - Okay. 156 out of 1927 reviews
Rating 4 - Poor. 49 out of 1927 reviews
Rating 2 - Terrible. 26 out of 1927 reviews

Reviews

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located, excellent beds!
Stayed 2 nights in Sep 2025

10/10 Excellent

Nicole

Stayed 3 nights in Aug 2025

10/10 Excellent

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliantly situated for all of the historic attractions. We walked miles. Hotel room was so comfortable, well set up and had loads of space (we had a junior suite). The use of the Executive Lounge was fantastic. Really close to all the dining options in Nyhavn too. We would definitely stay again and recommend to friends
Stayed 4 nights in Aug 2025

8/10 Good

Ulrika Andersson

Stayed 3 nights in Aug 2025

8/10 Good

catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice choice

We enjoyed our quirky, spacious suite and the special lounge. Great location, would stay there again.
Stayed 3 nights in Aug 2025

6/10 Okay

Megan

Liked: Staff & service
Disliked: Cleanliness
I was really excited to stay here and was breathless when I stepped into the lobby. Unfortunately I was only staying in a twin bed room and I was definitely treated that way. I was sent to the room in the very back of the hotel, having to drag my luggage up and down 2 flights of stairs because no one offered to help at check in. My view was of a dumpster in an alley, the towels had pubic hair on them, hair drier was covered in dust, there was no mattress, just a mattress pad. The shower also was very difficult to use and turn on, I had to call the front desk and it was clear they knew this was an issue. The WiFi was weak and their QR codes to their menus/room service didn’t work. They also knew this and it hadn’t been fixed. At least it was in a great, safe location.
Stayed 3 nights in Aug 2025

10/10 Excellent

David

Stayed 4 nights in Aug 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Staff very courteous. Room similar to other city hotel rooms - bit small but totally adequate. Bed very comfy.
Stayed 1 night in Aug 2025

10/10 Excellent

Mona

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

Simon

Liked: Cleanliness, staff & service
It was okay, but there are nicer places. The v
Stayed 1 night in Aug 2025

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, property is nice albeit a bit old. The room was nicely furnished. Minor thing, toilet paper can be softer!
Stayed 5 nights in Aug 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the location of the hotel and the coolness of it. Would definitely stay again!!! So close to everything Only negative comment is a few hazards in the room that are a bit dangerous Pole very close to in front of the bed on one side, slanted ceilings on the other side which is hard for a tall person. Shower is very narrow on the bottom and hard to get out of without slipping.
Stayed 2 nights in Aug 2025

8/10 Good

Ann

Travelled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Mary

Stayed 2 nights in Aug 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2025

10/10 Excellent

Simmy, MELBOURNE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, perfect location
Stayed 2 nights in Aug 2025

10/10 Excellent

nicola

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing place to stay

Lovely hotel in a great location for the main attractions. Very clean rooms, and quiet.
Stayed 2 nights in Aug 2025

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Heidi, Nepean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very well located for sightseeing, walking to many great sites, and it was very safe with easy access to public transit and ride shares. They even had bikes (and helmets if wanted) available to go farther afield. The staff, every one in every role, was amazing and so willing to help. I highly recommend this property!
Stayed 2 nights in Aug 2025

10/10 Excellent

Jasmine, Great Falls

Liked: Cleanliness, staff & service, property conditions & facilities
Great place walk to royal palace marble church and easy to metro
Stayed 1 night in Aug 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Johanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very convenient and walking distance from everything
Stayed 4 nights in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good stay.

The Hotel is nice and the Breakfast was good with plenty of options. It's located just about 5 or so minutes walk from where the Warf area begins, about 10 minutes into the main Pedestrian areas. The Rooms were comfortable enough, indeed. We would Book this Hotel again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Mark, Woburn Sands

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice. A small room but very Danish. Clean. Basic.
Stayed 1 night in Aug 2025