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Iberostar Waves Cozumel - All Inclusive

4.5 star property
VIP Access

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Photo gallery for Iberostar Waves Cozumel - All Inclusive

Exterior
Property video
5 bars/lounges, swim-up bar
Restaurant
Outdoor treatment area, body treatments, hydrotherapy, aromatherapy

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Km 17 782 Carretera Costera Sur, El Cedral, Cozumel, QROO, 77600
  • Place, San Francisco Beach
    ‪8 min walk‬
  • Place, Arrecifes de Cozumel National Park
    ‪8 min walk‬
  • Place, Nachi Cocom Beach Club & Water Sport Center
    ‪4 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪35 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Premium Room

Balcony view

Premium Room

8.4 out of 10
Very good
(139 reviews)
  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, Ocean View

Free minibar, in-room safe, desk, laptop workspace

Premium Room, Ocean View

7.0 out of 10
Good
(2 reviews)
  • Ocean view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room (Near Pool)

Free minibar, in-room safe, desk, laptop workspace

Premium Room (Near Pool)

8.6 out of 10
Excellent
(65 reviews)
  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room

Balcony view

Premium Room

8.8 out of 10
Excellent
(14 reviews)
  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room (Near Pool)

Free minibar, in-room safe, desk, laptop workspace

Premium Room (Near Pool)

9.0 out of 10
Wonderful
(6 reviews)
  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Suite

Free minibar, in-room safe, desk, laptop workspace

Suite

8.6 out of 10
Excellent
(8 reviews)
  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite

Free minibar, in-room safe, desk, laptop workspace

Suite

  • Garden view
  • 50 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room (Promo)

Free minibar, in-room safe, desk, laptop workspace

Premium Room (Promo)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 25 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room (Tropical View)

Balcony view

Premium Room (Tropical View)

8.0 out of 10
Very good
(5 reviews)
  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Suite, Oceanfront

Free minibar, in-room safe, desk, laptop workspace

Suite, Oceanfront

  • Ocean view
  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room (Tropical View)

Balcony view

Premium Room (Tropical View)

  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, Ocean View

Free minibar, in-room safe, desk, laptop workspace

Premium Room, Ocean View

  • Ocean view
  • 25 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Suite, Oceanfront

Free minibar, in-room safe, desk, laptop workspace

Suite, Oceanfront

  • Ocean view
  • 58 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room (Promo)

Free minibar, in-room safe, desk, laptop workspace

Premium Room (Promo)

  • Garden view
  • 25 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room (Pure Wellness)

Free minibar, in-room safe, desk, laptop workspace

Premium Room (Pure Wellness)

  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room (Pure Wellness)

Free minibar, in-room safe, desk, laptop workspace

Premium Room (Pure Wellness)

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

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About this property

Iberostar Waves Cozumel - All Inclusive

Catch some rays at the beach or spend the day relaxing at Iberostar Waves Cozumel - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants.
Iberostar Waves Cozumel - All Inclusive offers 293 air-conditioned accommodations with free minibar items and a safe. Rooms open to balconies. Flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Cozumel property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include outdoor tennis courts, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa Sensations has massage/treatment rooms and outdoor treatment areas. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Iberostar Waves Cozumel - All Inclusive's great beach location gets high marks from our customers. During your stay, you're just a quick walk from San Francisco Beach. Features include free breakfast, free WiFi in public areas and free valet parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free valet parking and self-parking
  • Options for a bite to eat or a refreshing drink include 5 restaurants, a coffee shop, a swim-up bar and 5 bars/lounges
  • Take a swim in the outdoor pool
  • Treat yourself to hydrotherapy, aromatherapy or body scrubs at Spa Sensations
  • Services include babysitting, a children's club and a concierge
  • On-site recreation includes 2 outdoor tennis courts, a gym and a sauna
  • Guests have great things to say about the clean guestrooms and the beach
  • 7 minutes by foot from San Francisco Beach and a 3-minute drive from Mr. Sancho's Beach Club
Some rates at Iberostar Waves Cozumel - All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Iberostar Waves Cozumel - All Inclusive offers its guests a full-service spa, outdoor tennis courts, and an outdoor pool. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a swim-up bar. Free breakfast is available daily. WiFi is free in public spaces.

A children's pool, a fitness centre, and a sauna are also featured at the luxury Iberostar Waves Cozumel - All Inclusive. Self parking and valet parking are free.

This 4.5-star Cozumel property is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 11:00 AM.
Iberostar Waves Cozumel - All Inclusive has 5 restaurants on site.

All-inclusive details

All-inclusive room rates at Iberostar Waves Cozumel - All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals and snacks included

In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Fitness facilities

Tennis

Entertainment

On-site live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 5 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor pool
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Windsurfing
  • Yoga classes

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Outdoor treatment areas
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Built in 1999
  • Eco-friendly cleaning products used
  • Living plant wall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 82.12 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Up to 2 children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

All Inclusive Cozumel Iberostar

All Inclusive Iberostar Cozumel

Cozumel Iberostar

Cozumel Iberostar All Inclusive

Iberostar All Inclusive Cozumel

Iberostar Cozumel

Iberostar Cozumel All Inclusive

Iberostar Cozumel Hotel Cozumel

Iberostar Cozumel Mexico

Iberostar Cozumel All Inclusive All-inclusive property

Iberostar Cozumel All Inclusive

Iberostar Waves Cozumel All Inclusive

Iberostar Waves Cozumel - All Inclusive Cozumel

Iberostar Waves Cozumel - All Inclusive All-inclusive property

Iberostar Waves Cozumel - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 628 out of 1000 reviews
Rating 8 - Good. 230 out of 1000 reviews
Rating 6 - Okay. 95 out of 1000 reviews
Rating 4 - Poor. 33 out of 1000 reviews
Rating 2 - Terrible. 14 out of 1000 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Joe

Liked: Cleanliness, amenities, property conditions & facilities
Staff amazing plus nightly entertainment crew were the best, so fun and lively shows every night. Ana the waitress remembered us from last year and she is also amazing. Every employee I met was a 10.
Stayed 7 nights in Feb 2026

8/10 Good

Stephanie

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Entertainment was amazing! Staff was friendly and personable and rooms were clean.
Stayed 5 nights in Feb 2026

10/10 Excellent

Philip Todd

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff kept the resort spotless. From the landscapers, to the ladies around the pool area, to the pool cleaners, to the restaurants, to our room, everywhere you looked the place was very well kept. The food was solid too. So many daily, fresh choices. We were very well fed.
Stayed 7 nights in Feb 2026

6/10 Okay

Brian, Cane Ridge

Travelled with partner
Liked: Property conditions & facilities
Staff was friendly and helpful. Beach was deceiving. Closed two days due to winds, and a miserable walk out into the water from the beach. Very rocky even with water shoes. There is pier access into the water farther in that is waist-chest deep and was fine. Could’ve been just a bad week of weather, but we could barely see anything as compared to the pictures of the other beach, resorts, and areas on the West Coast of Cozumel. A little disappointing that what we came for was virtually unusable for snorkeling or even just walking in to the water from the beach. Food was ok, only Mexican restaurant really was amazing. Lots of variety, mediocre quality. Also, they didn’t seem overly concerned that the native raccoon species of Coati, regularly assalted the dining hall and one breakfast, even just climbed into my wife’s seat and eat her her food off her plate. They’re cute, but I have sanitation concerns. Rooms/bungalows are tight, and we had giant American cockroaches last two days. They sprayed, but concerning. Other than that, the pools were nice and the jungle atmosphere of the resort is very calming. We use the gym multiple days and it has enough to get the job done, including a squat rack, a bench press and multiple cardio machines.
Pier. They do have a scuba dive station, and we did take a snorkeling trip directly from the dock.
Stayed 6 nights in Feb 2026

6/10 Okay

Sharon

Stayed 7 nights in Feb 2026

10/10 Excellent

Timothy

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful location, nice facility, and great staff.
Stayed 7 nights in Feb 2026

10/10 Excellent

David Leslie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great room ,great ac,could use more bar tenders at the pool for faster service but it was all great excellent food at all the restaurants
Stayed 7 nights in Feb 2026

10/10 Excellent

Megan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We have stayed at Iberostar for many years and it is always the place that I recommend to friends and family! We are coming back again to our second home
Stayed 10 nights in Feb 2026

10/10 Excellent

Thomas W

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean and courteous staff
Stayed 7 nights in Feb 2026

6/10 Okay

William Mackey

Liked: Cleanliness, amenities, property conditions & facilities
No hot water in the morning all five days. Pool water was too cold to enjoy. Speciality restaurants were under staffed with lots of empty tables, but making people wait 40 minutes each night. The fish entree served at lunch and dinner was called coal fish, which is pollock. This fish was not pollock, probably mackerel, very salty and fishy. The staff were friendly and efficient.
Stayed 5 nights in Feb 2026

6/10 Okay

Luciana

Travelled with family
Liked: Cleanliness, property conditions & facilities
Staff was very polite. The cleaning crew used to bang on the door waking us up even when the welcome sign wasn’t on the door and the blinds were closed. The laundry service did not read instructions on the label and shrank my son’s new pants. Food was better at the Oriental restaurant. Nice place for snorkeling.
Stayed 8 nights in Feb 2026

10/10 Excellent

Cecilia

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Gorgeous resort with the friendliest staff all over. Be aware that the beach has a reef so you definitely need water shoes although there is a pier from where you can get in the water. Food was delicious and fresh and they were also very accommodating to food allergies which for our family is gluten. Nayeli, the kitchen supervisor was the best at making sure each meal was safe at the buffets and the restaurant were also very good with that. Also, for lunch, Maria made the best tacos!
Stayed 5 nights in Feb 2026

10/10 Excellent

Jeanne

Liked: Cleanliness, property conditions & facilities
Room was very clean, staff nice, good food, the food could be a little warmer. Better music by the pool is my only complaint. We will be back for sure.
Stayed 7 nights in Feb 2026

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room clean. all staff was kind, friendly.
Stayed 7 nights in Feb 2026

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Rooms and room service was excellent! Staff at pool was very attentive and we never longed for anything. Music at pool was just a little loud. Might want to heat pools during Winter months. Food at all restaurants was fresh, plentiful and lots of range. Would come again.
Stayed 7 nights in Feb 2026

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
beautiful grounds
Stayed 5 nights in Feb 2026

8/10 Good

Lisa Anne

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay! Staff was very friendly
Stayed 6 nights in Feb 2026

8/10 Good

David

Travelled with partner
Liked: Cleanliness, amenities
Staff were always willing to help.
Stayed 7 nights in Feb 2026

8/10 Good

Mark

Stayed 7 nights in Feb 2026

8/10 Good

Jeffrey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean Rooms, if you do not like animals i would not stay here. Coati are everywhere, even in the restaurants. It is normal, but i felt it needed to be said for good information.
Stayed 5 nights in Feb 2026

10/10 Excellent

Jean

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spotless room. Staff was friendly and pleasant. Such a relaxing place.
Stayed 7 nights in Jan 2026

10/10 Excellent

Jacob Allen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing! Everyday they were smiling and happy to help. The food was really good overall. Would recommend.
Stayed 6 nights in Jan 2026

10/10 Excellent

Dale John Javorek

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were always kept clean the fridge full. The food was fantastic and the staff were all very nice. Will go back again
Stayed 7 nights in Jan 2026

10/10 Excellent

Elliot, Niagara Falls

Stayed 7 nights in Jan 2026

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Resort was beautiful, food was great, and staff were incredible!
Stayed 7 nights in Jan 2026

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