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Eira do Serrado Hotel & SPA

Property class: 4

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Photo gallery for Eira do Serrado Hotel & SPA

Balcony
Exterior
Indoor spa tub
Buffet
Body treatments, body scrubs

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Curral Das Freiras, Camara de Lobos, 9000-421
  • Place, Madeira Congress Center
    ‪18 min drive‬
  • Place, Formosa Beach
    ‪20 min drive‬
  • Place, Madeira Botanical Garden
    ‪21 min drive‬
  • Airport, Funchal (FNC-Cristiano Ronaldo)
    ‪36 min drive‬

Room options

View all photos for Standard Double Room Single Use

Minibar, in-room safe, desk, soundproofing

Standard Double Room Single Use

8.8 out of 10
Excellent
(3 reviews)
  • Valley view
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, soundproofing

Standard Double or Twin Room

9.4 out of 10
Exceptional
(17 reviews)
  • Valley view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Double or Twin Room

Minibar, in-room safe, desk, soundproofing

Superior Double or Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • Valley view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Suite

Suite | Minibar, in-room safe, desk, soundproofing

Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room | Minibar, in-room safe, desk, soundproofing

Family Room

  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

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About this property

Eira do Serrado Hotel & SPA

This smoke-free hotel features a full-service spa, an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a fitness centre and a snack bar/deli.
Eira do Serrado Hotel & SPA offers 25 accommodations with minibars and a safe. Rooms open to balconies. LCD televisions come with cable channels. Bathrooms include a shower, bathrobes, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include body scrubs and body treatments.
Our customers tell us that they can't get enough of the helpful staff at Eira do Serrado Hotel & SPA. During your stay, you'll be close to Pico do Ariero. Features include free WiFi in public areas and free self-parking, plus 2 bars.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to massages, body scrubs or body treatments at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • 8.8 miles (14.1 km) from Funchal Marina and 9 miles (14.4 km) from Funchal Farmers Market
  • Airport shuttle service available for a fee
Eira do Serrado Hotel & SPA offers its guests a full-service spa, an indoor pool, and a hot tub. Along with a restaurant, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

A meeting room and limo/town car service are available. A fitness centre, a sauna, and spa services are also featured at the business-friendly Eira do Serrado Hotel & SPA. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 4-star Camara de Lobos hotel is smoke free.

On-site venue – This restaurant only serves breakfast. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • In the mountains
  • Terrace

Full-service spa

  • Body scrubs
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 1 building
  • Banquet hall
  • Built in 2001
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 55 per person (one-way)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Estalagem Eira Serrado Camara de Lobos
Estalagem Eira Serrado Hotel Camara de Lobos
Eira Serrado Hotel Camara de Lobos
Curral das Freiras Eira do Serrado Hotel & SPA Hotel
Eira Serrado Hotel Curral das Freiras
Hotel Eira do Serrado Hotel & SPA Curral das Freiras
Eira do Serrado Hotel & SPA Curral das Freiras
Estalagem Eira do Serrado
Eira Serrado Curral das Freiras
Eira Serrado Hotel
Eira Serrado
Hotel Eira do Serrado Hotel & SPA
Eira do Serrado Hotel SPA
Eira do Serrado Hotel SPA
Eira Do Serrado & Camara Lobos
Eira do Serrado Hotel & SPA Hotel
Eira do Serrado Hotel & SPA Camara de Lobos
Eira do Serrado Hotel & SPA Hotel Camara de Lobos

Eira do Serrado Hotel & SPA Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 104 out of 195 reviews
Rating 8 - Good. 61 out of 195 reviews
Rating 6 - Okay. 26 out of 195 reviews
Rating 4 - Poor. 1 out of 195 reviews
Rating 2 - Terrible. 3 out of 195 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Gwenan

Stayed 2 nights in Oct 2025

8/10 Good

shakir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful location, needs a bit extra…

Excellent stay, wonderful views that were worth it by itself. My favourite part was lying on the sofa looking at the clouds pour from the mountains. But a couple of things couple could be improved. The spa facilities were not good enough. The sauna wasn’t hot enough, and the jacuzzi did not look clean. Also the big TV in the room didn’t have many working channels, they did have a lot of regional German and Austrian channels though. So bring a HDMI cable and hook your device if you want to stream anything. The staff were wonderful however and the restaurant was good.
Stayed 4 nights in Sep 2025

10/10 Excellent

katia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2025

6/10 Okay

Laila

Travelled with family
Liked: Staff & service
The hotel is in a beautiful location but it advertised it has air conditioning - it does not. There were no fans available either. If air conditioning is a requirement, don’t book this hotel.
Stayed 2 nights in Aug 2025

10/10 Excellent

Mittida

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, view. It's remote and food was good.
Stayed 1 night in Jul 2025

10/10 Excellent

Rodney

Liked: Cleanliness, amenities, property conditions & facilities
Staff lovely, very attentive to all needs.
Stayed 3 nights in Jul 2025

10/10 Excellent

Elena

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in May 2025

10/10 Excellent

Emma

Stayed 2 nights in May 2025

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay, views, property, staff. All amazing- would stay again
Stayed 1 night in May 2025

10/10 Excellent

Calum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Niamh

Stayed 2 nights in Mar 2025

8/10 Good

Sai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel but very remote
Stayed 3 nights in Feb 2025

6/10 Okay

glyn

Travelled with family
Liked: Cleanliness

It's all about location

Superb position in the mountainside at the top of the path to the valley below. Wheather is all important as when the cloud comes in, you see very little. The hotel is showing its age ( and lack of maintenance). We ate in the hotel in the evenings; there is no real option in the locality. The meals were of mixed quality but generally acceptable. This was in contrast to the breakfasts which were poor, hot items allowed to go cold on hardly warm " hotplates" and left there indefinitely. The machine juices and coffee were amongst the worst we have ever been served. The service in general was perfunctory, this must reflect on management. My recommendation: if you want to experience of the location, there are many day trippers, or stay for one night. If driving a hire car, you need to be a confident driver as the single road up and down is narrow and winding. These facts do not affect the local bus drivers, a concern when they appear in the opposite direction!
Stayed 2 nights in Feb 2025

6/10 Okay

Peter, Kendal

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We did the downhill walk into the Valley of the Nuns many years ago and always thought it would be amazing to stay in the hotel high up at the start of the walk. The views from the rooms over at thousand feet above the valley are amazing and it’s great to be up there as the sun sets and rises. The Reception staff are very friendly and check in was easy with parking outside. The room was clean with a large balcony and top marks for the shower. The noise from the young family next door rather spoiled the quiet surroundings and showed the walls were thin however. Being out of the season the restaurant was all but closed down and the food was nothing to rave about although the service was friendly. Breakfast again was fairly poor with no fresh juice and as the numbers staying weren’t great it seemed they didn’t feel the need to make an effort. Fried eggs under cooked and served on a cold plate. A kettle was provided in the room but enough for one drink only and no milk. Great if you want the views to yourself after the daytime tourist rush but not the relaxed environment with a bar and good food we’d hoped for.
Stayed 1 night in Jan 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazong stay. Obviously the views were stunning, but on top of the view the included amenities for the price, you cant beat it. Breakfast was inlcuded and made on the spot. I stayed during off season, late November. I felt like I had thr place to myself. I love that every room includes a view. I just wish I had more time.
Stayed 1 night in Nov 2024

8/10 Good

Yulia

Liked: Cleanliness, staff & service, amenities
Only reception staff makes a difference here! Very friendly and helpful! Breakfast is quite bad, including the service. The area is of course fantastic but the hotel is quite outdated and requires renovation.
Stayed 2 nights in Nov 2024

2/10 Terrible

Lee

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024

8/10 Good

Frederic

Liked: Cleanliness, amenities
Included breakfast buffet was cold and below average. Location is fabulous.
Stayed 1 night in Nov 2024

10/10 Excellent

Tamas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel ever. View from the room is stunning! Need to try it once in a lifetime!
Stayed 1 night in Oct 2024

10/10 Excellent

Tamas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, a little out of the way with nothing else in walking distance. The restaurant is average, decent breakfast is included. Higher rated places to eat just 20 minutes away.
Stayed 2 nights in Oct 2024

8/10 Good

Ruben

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet and relaxing, with great views
Stayed 1 night in Sep 2024

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing view.

We had a wonderful stay. Beautiful view. Free parking, very comfortable bed. Friendly staff and good facilities. Variety at breakfast, good value for money. The breakfast was not always very hot and would have appreciated more toiletries in the bathroom. Overall a very comfortable stay. Thank you.
Stayed 3 nights in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel.

The staff were great. The view from the room was amazing. Breakfast was delicious. The road up to the hotel was a little scary the first few times. Its at arount 1500 meters so be prepared for your ears to pop if you head out anywhere.
Stayed 7 nights in Apr 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

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