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Quality Inn Allen - Plano East

2.5 star property

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Photo gallery for Quality Inn Allen - Plano East

Indoor pool, pool loungers
Jetted bathtub
Premium bedding, down duvets, desk, blackout curtains
Indoor spa tub
Free breakfast

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
407 Central Expy S, Allen, TX, 75013
  • Place, Watters Creek at Montgomery Farm
    ‪17 min walk‬
  • Place, Watters Creek Village
    ‪17 min walk‬
  • Place, Allen ISD Performing Arts Center
    ‪3 min drive‬
  • Airport, Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, down duvets, desk, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(67 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, down duvets, desk, blackout curtains

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(19 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking | Premium bedding, down duvets, desk, blackout curtains

Room, 1 Queen Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(9 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Non Smoking (Efficiency)

  • Sleeps 4
  • 1 Queen Bed

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About this property

Quality Inn Allen - Plano East

This hotel features an indoor pool, a hot tub and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, express check-out and free newspapers are on-site.
Quality Inn Allen - Plano East offers 58 accommodations with coffee/tea makers and a hairdryer. Beds feature down duvets and premium bedding. 42-inch LED televisions come with premium digital channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An indoor pool and a hot tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Quality Inn Allen - Plano East. During your stay, you'll be within walking distance of Watters Creek at Montgomery Farm. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, multilingual staff and a vending machine
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 13 minutes by car from University of Texas at Dallas and 15 minutes from Stonebriar Centre Mall
  • Cats and dogs welcome for a fee (restrictions apply)
Quality Inn Allen - Plano East offers its guests an indoor pool and a hot tub. Public spaces have free WiFi. Free breakfast is available. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Quality Inn Allen - Plano East. Self parking is free.
Guests are served a free breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas

Things to do

  • 18-hole adjacent golf course
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Hardwood flooring in room
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Built in 1996

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LED TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 30.00
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 30.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per day, plus a deposit of USD 150.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 30 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 30.00 (subject to availability)
  • Late check-out fee: USD 30.00 (subject to availability)
  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Pyramids
Pyramids Allen
Pyramids Hotel
Pyramids Hotel Allen
Quality Inn Allen Plano East
Quality Inn Plano East
Quality Allen Plano East
Quality Plano East
Quality Allen Plano East Allen
Quality Inn Allen - Plano East Hotel
Quality Inn Allen - Plano East Allen
Quality Inn Allen - Plano East Hotel Allen

Quality Inn Allen - Plano East Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 413 out of 1004 reviews
Rating 8 - Good. 309 out of 1004 reviews
Rating 6 - Okay. 141 out of 1004 reviews
Rating 4 - Poor. 75 out of 1004 reviews
Rating 2 - Terrible. 66 out of 1004 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Eugene

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff very friendly
Stayed 3 nights in Jan 2026

10/10 Excellent

Hafiz

Liked: Cleanliness, amenities, property conditions & facilities
everything was greet.
Stayed 1 night in Jan 2026

6/10 Okay

Rebecca

Liked: Staff & service, property conditions & facilities
Spent 2 nights here in September. The room was overall clean and there were no airborne odors, but there were spots on the top comforter that smelled like body odor. That makes me think they’re either not washed after every use, or someone does wash them but then holds them with their armpit. But there was also a spot on the armchair that smelled like BO too, where someone might’ve been resting their arm… I also slipped and fell in the lobby on wet floor because there was no wet floor sign. I got a big bruise and had a hurt knee the rest of my stay so that was a bummer. My guess is someone had just swam in the pool and dripped out into the lobby. There was no formal process to file an incident report so I was handed the manager's card. I misplaced it for a while and now it's been long enough that it doesn't really matter. The hot tub was out of order, but the pool water and the pool room were nice and warm.
Stayed 2 nights in Sep 2025

10/10 Excellent

Chimere

Business traveller
Liked: Cleanliness, staff & service, amenities
Room was fine the toilet didnt flush but when I called the office to tell them she was pretty quick with getting me another room. Overall it was a good stay for my son's football tournament for the weekend. I would stay there again.
Stayed 1 night in Dec 2025

8/10 Good

Marlene

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is a great value. The staff is always very helpful and polite. The rooms are always clean with comfortable beds and pillows. Only downside is that the pool and hot tub could use some cleaning. I would stay here again.
Stayed 2 nights in Jan 2026

10/10 Excellent

adela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Nicolas

Liked: Cleanliness, amenities, property conditions & facilities
Clean, and comfortable rooms. My daughter and I stay here whenever we're going to Dfw. Have been here at least 6 times and every time has been pleasant and worry free. A great price for a simple place to stay over night with nice staff
Stayed 1 night in Dec 2025

6/10 Okay

Orene

Liked: Cleanliness, staff & service, amenities
We chose this hotel because it had an indoor heated pool. Upon arrival, we were disappointed to find out the pool was not working. We went to breakfast the 1st morning of our 3 night stay & it was not very good. We didn’t go back to breakfast again. The room was clean. I hope they get the pool fixed and make improvements on their breakfast because we do want to stay there again when we visit the Dallas area.
Stayed 3 nights in Dec 2025

6/10 Okay

Julie

Travelled with family
Disliked: Amenities, property conditions & facilities
This hotel was less than par. The smell whether it was a spray, they used or whatever was nauseating. The pillows on the bed were so small and soft you couldn't tell you were laying on one or the bed.If the hotel is advertised as having a pool and hot tub then when it is closed for maintenance then they need to change their advertisement. We wouldn't have stayed there had we known! The shower was blah at best!
Stayed 1 night in Dec 2025

10/10 Excellent

Ivan

Stayed 1 night in Dec 2025

8/10 Good

Son

Stayed 1 night in Dec 2025

10/10 Excellent

Stephen

Stayed 1 night in Dec 2025

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room clean, food was good. No issues with parking. I’d stay here again.
Stayed 1 night in Dec 2025

6/10 Okay

Justin

Stayed 2 nights in Dec 2025

8/10 Good

Rosa

Stayed 1 night in Dec 2025

8/10 Good

Sally

Stayed 1 night in Nov 2025

8/10 Good

Felipa

Con
Stayed 1 night in Nov 2025

2/10 Terrible

Chiquita

Stayed 2 nights in Dec 2025

6/10 Okay

Desiree

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
The front desk guy at night was very sweet. The ladies in the morning, not so much. They weren't rude, but they weren't nice either. The breakfast is what you would expect for the price you paid. Make your own waffles, fake eggs, toast, cereal, yogurt, coffee, juice. The rooms are in desperate need of repair. I know they are in the middle of construction, but our bathroom ceiling had mold on it, ceiling was starting to crack and droop, there was an old ac vent in the bathroom that was falling off and was extremely dirty inside. The pool area was nice. The hot tub floor is an unfortunate color that makes it look dirty, but it was clean water. No elevator, but there is only 2 floors, there are enough doors that it would get you close enough to your room so that you don't have to walk far.
Stayed 2 nights in Dec 2025

10/10 Excellent

David

Stayed 1 night in Dec 2025

10/10 Excellent

Robert

Stayed 1 night in Dec 2025

6/10 Okay

Holli

Liked: Staff & service
Room needs updating, pool doesn't work, good water pressure
Stayed 1 night in Nov 2025

10/10 Excellent

Meenachi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, and the staff were very friendly.
Stayed 1 night in Nov 2025

2/10 Terrible

JovetaNickole, Garland

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I had an emergency & a refund was rejected
Stayed 1 night in Nov 2025

10/10 Excellent

Lydia

Stayed 2 nights in Nov 2025