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TownePlace Suites by Marriott Dallas Downtown

3.0 star property

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Photo gallery for TownePlace Suites by Marriott Dallas Downtown

View from property
Coffee/tea maker, cookware/dishes/utensils
1 bedroom, desk, laptop workspace, blackout curtains
Reception
BBQ/picnic Area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
555 Evergreen St., Dallas, TX, 75201
  • Kay Bailey Hutchison Convention Center
    ‪10 min walk‬
  • Dallas World Aquarium
    ‪13 min walk‬
  • American Airlines Center
    ‪2 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪24 min drive‬

Room options

View all photos for Studio, Multiple Beds, Non Smoking (Hearing Accessible)

Coffee/tea maker, cookware/dishes/utensils

Studio, Multiple Beds, Non Smoking (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 41 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds, Non Smoking (Mobility Accessible, Roll-In Shower)

Coffee/tea maker, cookware/dishes/utensils

Studio, Multiple Beds, Non Smoking (Mobility Accessible, Roll-In Shower)

  • 41 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, desk, laptop workspace, blackout curtains

Studio, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(31 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking

Executive Suite, 1 Bedroom, Non Smoking | Living area | 40-inch LED TV with satellite channels, TV

Executive Suite, 1 Bedroom, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, Multiple Beds, Non Smoking

Coffee/tea maker, cookware/dishes/utensils

Studio, Multiple Beds, Non Smoking

9.2 out of 10
Wonderful
(32 reviews)
  • 41 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

1 bedroom, desk, laptop workspace, blackout curtains

Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

8.8 out of 10
Excellent
(3 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower)

1 bedroom, desk, laptop workspace, blackout curtains

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower)

  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

TownePlace Suites by Marriott Dallas Downtown

Hotel with free breakfast, near American Airlines Center
An outdoor pool, a 24-hour fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, valet parking, coffee/tea in a common area and dry cleaning are on-site. Housekeeping is available on request.
TownePlace Suites by Marriott Dallas Downtown offers 132 air-conditioned accommodations with coffee/tea makers and a hairdryer. This accommodation is furnished with double sofa beds. 40-inch LED televisions come with premium satellite channels. Accommodation at this 3-star hotel has kitchens with kitchenware and utensils. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at TownePlace Suites by Marriott Dallas Downtown. During your stay, you're just a quick walk from Dallas City Hall. You'll find features such as free breakfast and free WiFi in public areas, plus an outdoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • Just a 5-minute walk from Kay Bailey Hutchison Convention Center and a 3-minute drive from American Airlines Center
  • Pets welcome for a fee (restrictions apply)
TownePlace Suites by Marriott Dallas Downtown offers its guests an outdoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. Free breakfast is available daily. The business-friendly TownePlace Suites by Marriott Dallas Downtown also features barbecue grills, a picnic area, and coffee/tea in common area. For a fee, parking is available.

This 3-star Dallas hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 7:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 45 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • In-room kitchen
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 9 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property will be renovating from 8 July 2025 to 30 September 2025 (completion date subject to change). The following areas are affected:
  • Business centre
  • Front desk
  • Lobby
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per day
  • 0.53 per cent destination fee will be charged.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 45 per day
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TownePlace Suites Marriott Dallas Downtown Hotel
TownePlace Suites Marriott Dallas Downtown
Towne Suites riott Dallas
TownePlace Suites by Marriott Dallas Downtown Hotel
TownePlace Suites by Marriott Dallas Downtown Dallas
TownePlace Suites by Marriott Dallas Downtown Hotel Dallas

TownePlace Suites by Marriott Dallas Downtown Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 427 out of 851 reviews
Rating 8 - Good. 213 out of 851 reviews
Rating 6 - Okay. 90 out of 851 reviews
Rating 4 - Poor. 49 out of 851 reviews
Rating 2 - Terrible. 72 out of 851 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

mark

Liked: Cleanliness, amenities, property conditions & facilities
Decent place , great location
Stayed 3 nights in May 2025

8/10 Good

Kerry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near the convention center. Disappointed that the pool heater was broken.
Stayed 3 nights in May 2025

10/10 Excellent

Saraith

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, modern feel
Stayed 1 night in May 2025

10/10 Excellent

Amanda

Stayed 1 night in May 2025

10/10 Excellent

Sheron

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This my second time at this property love love this place
Stayed 2 nights in May 2025

10/10 Excellent

Gilbert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are spacious and modern
Stayed 1 night in May 2025

8/10 Good

Mamdouh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Janis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Everyone was very friendly and helpful. They had boards listing places to eat, what to see and the weather. Valet parking was excellent.
Stayed 3 nights in May 2025

10/10 Excellent

Brandy

Travelled with family
Great rooms
Stayed 2 nights in May 2025

10/10 Excellent

Erica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodations were clean and spacious, staff very friendly and engaging, breakfast solid and location convenient (once we got our bearings). There was construction close by, as well as some homeless camping, but we were not inconvenienced or ever felt unsafe. Definitely would return!
Stayed 2 nights in Apr 2025

10/10 Excellent

Blanca

Stayed 4 nights in Mar 2025

2/10 Terrible

Micah

Stayed 3 nights in Apr 2025

10/10 Excellent

Andreesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely returning
Stayed 2 nights in Apr 2025

10/10 Excellent

April

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

yvonne

Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

Jeffery

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
$45 Valet Parking. Metered parking along perimeter of hotel. Quite a few homeless are hanging around the hotel. 9th floor was HOT. Comfy beds. Tiny pillows. Spacious. Wood floors creak loudly.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2025

8/10 Good

Dunia

Stayed 2 nights in Mar 2025

10/10 Excellent

Ryan

Stayed 2 nights in Mar 2025

10/10 Excellent

Astrid de

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect
Stayed 2 nights in Feb 2025

8/10 Good

Shawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is fine and the inside is good but the outside has a lot of homeless people living there
Stayed 4 nights in Feb 2025

2/10 Terrible

Marilyn

Travelled with family
Disliked: Staff & service
I got this hotel for my daughter and granddaughters to stay one night because of a big event at the OMNI/Kay Bailey convention center.(NCA) I did not stay, just, daughter and granddaughters were going to stay. My daughter got to the hotel and tried checking in and she could not check in because hotel told her she had to have a physical credit card or debit card to check in. She did not have either one. I could not drive to downtown Dallas at 8pm, therefore she had to cancel. Because of this incident, she had to drive 1 1/2 hours back home. She said the service was not very friendly.
Stayed 1 night in Feb 2025

10/10 Excellent

Kelly

Stayed 1 night in Feb 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Ching Ping

Liked: Staff & service
Stayed 3 nights in Feb 2025