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Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG

Exterior
Indoor pool
Lobby
Property amenity
In-room safe, desk, blackout curtains, iron/ironing board

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
240 Jordan Creek Pkwy, West Des Moines, IA, 50266
  • Jordan Creek Town Center
    ‪3 min walk‬
  • West Glen Town Center
    ‪4 min drive‬
  • Living History Farms
    ‪8 min drive‬
  • Des Moines, IA (DSM-Des Moines Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communication)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communication)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible (Communication)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds

In-room safe, desk, blackout curtains, iron/ironing board

Suite, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communication)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communication)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds, Accessible (Communication)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Comm, Mobil, Accessible Tub)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds, Accessible (Comm, Mobil, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

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Premium bedding, desk, iron/ironing board, free WiFi

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  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.6 out of 5, Wonderful, (1002)
The price is €297
for 1 room
includes taxes & fees
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About this property

Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG

Hotel with free breakfast, a short walk to Jordan Creek Town Center
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and laundry facilities are on-site.
Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG offers 99 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions come with premium satellite channels. Fridges and microwaves are provided. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG. During your stay, you're just a quick walk from Jordan Creek Town Center. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a business centre, a meeting room and laundry facilities
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute walk from Jordan Creek Town Center and 13 minutes by car from Drake University
Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG offers its guests an indoor pool and a 24-hour fitness centre. Public spaces have free WiFi. A business centre and a meeting room are available. Free breakfast is available daily. The business-friendly Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG also features coffee/tea in common area, laundry facilities, and a lift. Free self parking is available.

This West Des Moines hotel is smoke free.

Guests are served a free buffet breakfast daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • Lift

More

  • 4 floors
  • Banquet hall
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Cots (infant beds) are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express West Moines Jordan Creek Hotel
Holiday Inn Express West Moines Jordan Creek Hotel
Holiday Inn Express West Moines Jordan Creek West Des Moines
Holiday Inn Express West Moines Jordan Creek
Holiday Inn Express West Moines Jordan Creek Hotel
Holiday Inn Express West Moines Jordan Creek West Des Moines
Holiday Inn Express West Moines Jordan Creek
Holiday Inn Express Suites West Des Moines Jordan Creek
Holiday Inn Express Suites West Des Moines Jordan Creek
Holiday Inn Express Suites West Des Moines Jordan Creek by IHG

Holiday Inn Express & Suites West Des Moines - Jordan Creek by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 632 out of 897 reviews
Rating 8 - Good. 195 out of 897 reviews
Rating 6 - Okay. 38 out of 897 reviews
Rating 4 - Poor. 17 out of 897 reviews
Rating 2 - Terrible. 15 out of 897 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Allison

Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
My room was clean, spacious, well-located, and affordable.
Stayed 1 night in Feb 2025

6/10 Okay

Karen

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The room was great- clean and comfortable. Front desk person was not good. We reported a very icey entrance to her and she rolled her eyes and said she'd leave it for the next person on duty.
Stayed 1 night in Feb 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Stayed 1 night in Jan 2025

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My hubby and I really enjoyed our stay. The staff was friendly and helpful and the hotel was very clean. There is a lot of shopping and entertainment around the hotel, which made it very convenient when we wanted to eat. We were able to just walk to a yummy pizza place near by. We will definitely stay here again if we are ever in Des Moines!!
Stayed 1 night in Jan 2025

10/10 Excellent

Lexie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean property. Good breakfast. Close to everything in Jordan Creek area including lots of shopping and food!
Stayed 1 night in Jan 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just a 1 night stay but we will return!

Great stay! Clean & Comfortable! Lots of eating establishments nearby!
Stayed 1 night in Jan 2025

8/10 Good

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Have stayed here before. Convenient location, easy access and availability. Staff helpful and friendly.
Stayed 1 night in Jan 2025

8/10 Good

chad

Stayed 1 night in Dec 2024

10/10 Excellent

Douglas

Stayed 1 night in Jan 2025

8/10 Good

Tracey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 2 nights in Dec 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Shelley

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Staff was MEH at checkin. Room was quiet. Very convenient location.
Stayed 1 night in Dec 2024

10/10 Excellent

Darcy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and wonderful hotel

Great location. Room was spacious, clean, and very comfortable bed. Had a king size suite and had great amenities. Would definitely stay again!
Stayed 1 night in Dec 2024

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

mary

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff very friendly and accommodating as we needed to extend our stay. Breakfast each morning provided perfect hours.
Stayed 3 nights in Dec 2024

2/10 Terrible

Darla

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay near Jordan Creek

Great location near Jordan Creek mall and so many restaurants. Friendly service, good breakfast, and a bargain price.
Stayed 1 night in Dec 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel. Good breakfast.
Stayed 3 nights in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Tarina

Travelled with partner
Liked: Cleanliness
Nothing
Stayed 1 night in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable place in a great area.
Stayed 2 nights in Nov 2024

10/10 Excellent

chad

Stayed 1 night in Sep 2024

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024