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Hyatt Place Des Moines/Downtown

3.0 star property

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Photo gallery for Hyatt Place Des Moines/Downtown

Relax in this stylish room with a large bed, comfortable sofa, and flat-screen TV.
Cozy gathering space with a central fireplace, comfortable sofas, and a unique tile design.
Enjoy cooking in this well-equipped kitchen with wooden cabinets, stainless steel countertops, and a variety of appliances.
Enter a stylish lobby with a digital display, Skywalk sign, and elevator.
Stunning hotel building with a classic design, featuring a brick facade and numerous windows.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Pet-friendly

Explore the area

Map
418 6th Avenue, Des Moines, IA, 50309
  • Iowa Events Center
    ‪5 min walk‬
  • Casey's Center
    ‪9 min walk‬
  • Principal Park
    ‪13 min walk‬
  • Des Moines, IA (DSM-Des Moines Intl.)
    ‪11 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed (High Floor)

7.0 out of 10
Good
(12 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (1 King Bed with Sofa Bed)

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Suite, 1 Bedroom (1 King Bed with Sofa Bed)

  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner (With Sofa bed, Specialty)

Room, 1 King Bed, Corner (With Sofa bed, Specialty) | Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Corner (With Sofa bed, Specialty)

9.2 out of 10
Wonderful
(5 reviews)
  • 59 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (With Sofa Bed)

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub (With Sofa Bed)

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (With Sofa bed, Shower/Tub)

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (With Sofa bed, Shower/Tub)

7.2 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed (With Sofa Bed, High Floor)

42-inch flat-screen TV with satellite channels, TV

Room, 1 Queen Bed (With Sofa Bed, High Floor)

10.0 out of 10
Exceptional
(4 reviews)
  • 33 sq m
  • Sleeps 6
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (1 King Bed & Sofabed, Roll-in Shower)

42-inch flat-screen TV with satellite channels, TV

Suite, 1 Bedroom, Accessible (1 King Bed & Sofabed, Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (With Sofa bed, Roll-in Shower)

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (With Sofa bed, Roll-in Shower)

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed (With Sofa bed)

42-inch flat-screen TV with satellite channels, TV

Room, 1 Queen Bed (With Sofa bed)

9.6 out of 10
Exceptional
(5 reviews)
  • 50 sq m
  • Sleeps 6
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible (With Sofa Bed, Roll-in Shower)

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (With Sofa Bed, Roll-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (With Sofa Bed)

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed (With Sofa Bed)

9.0 out of 10
Wonderful
(63 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Hyatt Place Des Moines/Downtown

Pet-friendly hotel connected to the convention centre in Des Moines with free breakfast
Along with an indoor pool, this smoke-free hotel has a 24-hour health club and a 24-hour business centre. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a 24-hour front desk and express check-out.
Hyatt Place Des Moines/Downtown offers 93 accommodations with coffee/tea makers and designer toiletries. This accommodation offers separate sitting areas. 42-inch flat-screen televisions come with satellite channels. Bathrooms include baths or showers and hairdryers.

This Des Moines hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour health club.
The free breakfast at Hyatt Place Des Moines/Downtown gets high marks from our customers. During your stay, you'll be connected to the convention centre and just a quick walk from 801 Grand. Free WiFi in public areas, an indoor pool and a 24-hour gym are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and 3 meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the breakfast
  • Within a 10-minute walk of Iowa Events Center and Des Moines Civic Center
  • Dogs welcome for a fee
Hyatt Place Des Moines/Downtown offers its guests an indoor pool and a 24-hour health club. WiFi is free in public spaces. Business amenities include a 24-hour business centre and 3 meeting rooms. Free breakfast is served daily. The business-friendly Hyatt Place Des Moines/Downtown also features a fireplace in the lobby, express check-out, and a front desk safe. Parking is available for a fee.

This 3-star Des Moines hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (USD 30 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour health club
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 30.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 30 per day
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus a one-off USD 100 cleaning fee
  • Service animals are exempt from fees
  • Late check-out fee: USD 30.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Property is also known as

Hyatt Place Downtwn Hotel Moines
Hyatt Place Moines Downtwn Hotel
Hyatt Moines Downtwn Hotel
Hyatt Des Moines Des Moines
Hyatt Place Des Moines Downtwn
Hyatt Place Des Moines/Downtown Hotel
Hyatt Place Des Moines/Downtown Des Moines
Hyatt Place Des Moines/Downtown Hotel Des Moines

Hyatt Place Des Moines/Downtown Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 427 out of 1004 reviews
Rating 8 - Good. 256 out of 1004 reviews
Rating 6 - Okay. 162 out of 1004 reviews
Rating 4 - Poor. 87 out of 1004 reviews
Rating 2 - Terrible. 72 out of 1004 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Megan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big rooms, great breakfast
Stayed 1 night in Apr 2025

8/10 Good

Rick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Gina

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sarfari was the clerk who check us in and she was wonderful. We asked for an eatery that was close. Tupelo Honey was excellent. Thank you
Stayed 1 night in Apr 2025

2/10 Terrible

Nicholas

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Dorrian

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The elevators barely worked, only one did actually & the night staff was really bad. The front desk at night was useless
Stayed 1 night in Apr 2025

10/10 Excellent

Roxeine A.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Tala

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Service

We were booked at a different hotel and when we got there we found out the hotel was in a horrible condition that we had to leave right away. Thankfully Hyatt Place had few available rooms. We were able to book the room and check in within less than 30 minutes. They were nice, welcoming, and made our stay comfortable. We weren't able to park in the garage for one night, and they took off the charge for that day. Thank you for everything!
Stayed 2 nights in Apr 2025

4/10 Poor

Lisa

Liked: Staff & service
Disliked: Room comfort

Cold showers!

There was no hot water in the sink or shower. There was a dirty towel from the previous guest hanging on the back of the bathroom door and there was no bedding for the pull out sofa.
Stayed 2 nights in Apr 2025

2/10 Terrible

Mohammed

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Apr 2025

10/10 Excellent

Belano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff
Stayed 6 nights in Apr 2025

10/10 Excellent

Joey

Stayed 5 nights in Apr 2025

2/10 Terrible

thad

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Shannon

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our room was very dirty. Shower had a thick layer of dirt and there was some mold. The room was dusty and looked like it had not been cleaned for several months. The only positive about the hotel was the young lady that checked us in.
Stayed 1 night in Apr 2025

8/10 Good

Darlene

Liked: Cleanliness
Stayed 3 nights in Mar 2025

8/10 Good

Darlene

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean , nice size room's, employees very nice helpful
Stayed 2 nights in Apr 2025

4/10 Poor

Abhay

Business traveller
Liked: Staff & service
Disliked: Cleanliness

Not good anymore

Room condition was very bad.
Stayed 2 nights in Apr 2025

10/10 Excellent

Travis

Stayed 2 nights in Apr 2025

8/10 Good

Don

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and fairly quiet considering the downtown location. Given the location however, it would have been nice for breakfast service to start earlier than 6:30. When business travelers have 7 AM meetings, as many of us do, 6:30 AM for a service start does not give us enough time to eat and make it into the office.
Stayed 3 nights in Mar 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Mary

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Douglas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Liked the first night so much I booked again!

I have to say that EVERYONE was so darn nice! I liked my stay so much that I booked a second day! Thank you Safari for being so kind and welcoming when I checked in and thank you to the very kind desk clerk that made sure I was booked the second day (it was about 630 in the morning on Wednesday). I forgot to get her name but she was so nice and got me all set up in the same room for another night!
Stayed 1 night in Apr 2025

4/10 Poor

Payton

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Ivana

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is old and dirty. The pictures of the property online are misleading. My first room had no hot water and there was a moldy bath mat in the shower. I was switched to a slightly better room, but it wasn’t great. The room had dingy window curtains and duvet, nasty looking toilet & shower, and scuffed up furniture. Do not stay here.
Stayed 4 nights in Mar 2025