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Rixos Gulf Hotel Doha

5.0 star property

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Photo gallery for Rixos Gulf Hotel Doha

2 outdoor pools, pool cabanas (surcharge), pool umbrellas
Property video
Premium bedding, free minibar items, in-room safe, desk
Premium bedding, free minibar items, in-room safe, desk
Gazebo

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • On private beach
  • Hot tub
  • All-inclusive
  • Spa
  • Parking included

Explore the area

View in a map
Ras Abu Aboud Street, Building 2, Street 920, Zone 28, Doha
  • Place, Stadium 974
    ‪6 min walk‬
  • Place, National Museum of Qatar
    ‪2 min drive‬
  • Place, Doha Corniche
    ‪3 min drive‬
  • Airport, Doha (DOH-Hamad Intl.)
    ‪9 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Sea View (King)

Premium bedding, free minibar items, in-room safe, desk

Deluxe Room, 1 King Bed, Sea View (King)

8.4 out of 10
Very good
(11 reviews)
  • Park view
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Single Beds, Sea View (Twin Bed)

Premium bedding, free minibar items, in-room safe, desk

Deluxe Twin Room, 2 Single Beds, Sea View (Twin Bed)

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Suite, 1 King Bed, Sea View

Premium bedding, free minibar items, in-room safe, desk

Executive Suite, 1 King Bed, Sea View

  • Sea view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, Balcony, Sea View

Premium bedding, free minibar items, in-room safe, desk

Premium Room, Balcony, Sea View

8.8 out of 10
Excellent
(6 reviews)
  • Sea view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Twin Room, 2 Single Beds, Balcony, Sea View

Premium bedding, free minibar items, in-room safe, desk

Premium Twin Room, 2 Single Beds, Balcony, Sea View

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Senior Suite, 1 King Bed

Premium bedding, free minibar items, in-room safe, desk

Senior Suite, 1 King Bed

  • City view
  • 52 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (King Bed)

Premium bedding, free minibar items, in-room safe, desk

Superior Room, 1 King Bed (King Bed)

8.6 out of 10
Excellent
(20 reviews)
  • City view
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, 2 Single Beds (Twin Bed)

Premium bedding, free minibar items, in-room safe, desk

Superior Twin Room, 2 Single Beds (Twin Bed)

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Room, 2 Bedrooms

Premium bedding, free minibar items, in-room safe, desk

Family Room, 2 Bedrooms

  • City view
  • 80 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Family Room, 2 Bedrooms (Panorama View)

Family Room, 2 Bedrooms (Panorama View) | View from room

Family Room, 2 Bedrooms (Panorama View)

  • City view
  • 80 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Premium bedding, free minibar items, in-room safe, desk

Junior Suite, 1 King Bed

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 Bedroom, Sea View

Premium bedding, free minibar items, in-room safe, desk

Premium Suite, 1 Bedroom, Sea View

  • Sea view
  • 67 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms | Premium bedding, free minibar items, in-room safe, desk

Family Suite, 2 Bedrooms

  • 79 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite (Katara)

Premium bedding, free minibar items, in-room safe, desk

Suite (Katara)

  • Sea view
  • 180 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite Sea View

Premium bedding, free minibar items, in-room safe, desk

Executive Suite Sea View

  • Sleeps 2

View all photos for Junior Suite

Living area | Flat-screen TV, ping pong, toys

Junior Suite

  • Sleeps 2

View all photos for Katara Suite

Premium bedding, free minibar items, in-room safe, desk

Katara Suite

  • Sleeps 2

View all photos for One Bedroom Premium Suite Sea View

Bathroom | Rainfall showerhead, eco-friendly toiletries, hair dryer, bathrobes

One Bedroom Premium Suite Sea View

  • Sleeps 2

Senior Suite

  • Sleeps 3

Two Bedroom Family Room

  • Sleeps 4

View all photos for Two Bedroom Family Room Panorama View

Rainfall showerhead, eco-friendly toiletries, hair dryer, bathrobes

Two Bedroom Family Room Panorama View

  • Sleeps 4

Premium Room With Balcony And Sea View

  • Sleeps 2

Superior Room

  • Sleeps 2

Deluxe Room With Sea View

  • Sleeps 2

Premium Twin Room With Sea View

  • Sleeps 2

Deluxe Twin Room With Sea View

  • Sleeps 2

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About this property

Rixos Gulf Hotel Doha

On private beach with 2 outdoor pools, near National Museum of Qatar
Catch some rays on Rixos Gulf Hotel Doha's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 4 restaurants. Housekeeping is available on request.
Rixos Gulf Hotel Doha offers 378 accommodations with minibars (stocked with some free items) and minibars. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include espresso makers and a safe. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

A private beach, a marina and a health club are featured at the hotel. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include Access to hot tub, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Rixos Gulf Hotel Doha. During your stay, you'll be within walking distance of National Museum of Qatar. Enjoy features like free WiFi in public areas and free valet parking, plus 2 outdoor pools.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine with pool views at Farmhouse, one of the property's 4 restaurants and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Extended parking available for a fee
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Indulge with detox wraps, facials or Swedish massages at the spa
  • Services include babysitting, a free children's club and a lifeguard on-site
  • On-site recreation includes a private beach, a gym and a steam room
  • Just a 3-minute drive from Doha Corniche and a few minutes from National Museum of Qatar
  • Airport shuttle service available for a fee
Some rates at Rixos Gulf Hotel Doha are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the sandy beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Rixos Gulf Hotel Doha, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces. This beach hotel also offers a complimentary children's club, a children's pool and a health club. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Doha hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11:00 AM.
Farmhouse – This poolside family restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
Rasa – This theme restaurant specialises in Indian cuisine and serves brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open selected days.
Zoh Pool Bar – This beach bar specialises in international cuisine and only serves lunch. A children's menu is available. Open daily.
Mr Tailor Steakhouse – This steakhouse specialises in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Rixos Gulf Hotel Doha are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet meals, snacks and beverages included
In-room minibar (non-alcoholic beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Children's club

Lessons/classes/games

Aerobics
Water fitness
Yoga

Entertainment

On-site live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Secured, covered extended parking on site (QAR 200 per night)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: QAR 150 per person
  • 3 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Farmhouse
  • Mr Tailor Steakhouse
  • Rasa
  • Zoh Pool Bar

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Hot tub
  • Pilates classes
  • Playground
  • Sauna
  • Steam room
  • Table tennis
  • TV in common areas
  • Water sports equipment
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Baby toys
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • In-room cot
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Marina
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 11 floors
  • 2 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from February 25 2026 to March 3 2026 (dates subject to change):
  • One of the swimming pools
  • Beach
The property will be renovating from 25 February 2026 to 3 March 2026 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
The following facilities are closed during Ramadan:
  • Bar/lounge
  • Dining venue
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Rixos Gulf Hotel Doha

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for QAR 150.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately QAR 150 per person
  • Airport shuttle fee: QAR 200 per vehicle (one-way, maximum occupancy 2)
  • Covered extended parking fee: QAR 200 per night
  • Rollaway bed fee: QAR 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Rixos Gulf Hotel Doha offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Doha Marriott
Doha Marriott Hotel
Marriott Doha
Doha Marriott
Rixos Gulf Hotel Doha Doha
Rixos Gulf Hotel Doha Hotel
Rixos Gulf Hotel Doha Hotel Doha

Rixos Gulf Hotel Doha Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 177 out of 270 reviews
Rating 8 - Good. 57 out of 270 reviews
Rating 6 - Okay. 22 out of 270 reviews
Rating 4 - Poor. 6 out of 270 reviews
Rating 2 - Terrible. 8 out of 270 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Mohammed

Stayed 2 nights in Oct 2025

10/10 Excellent

Amirun

Stayed 5 nights in Nov 2025

8/10 Good

Deepa

Stayed 6 nights in Nov 2025

6/10 Okay

Saima

Stayed 1 night in Nov 2025

2/10 Terrible

DAVID

Stayed 7 nights in Oct 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities
Everything about the hotel was first class and most importantly all the staff who should be proud of the efforts they put in to make us holiday makers have a great time. Well recommended.
Stayed 6 nights in Oct 2025

10/10 Excellent

Yamila, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 3 nights in Oct 2025

8/10 Good

Devon

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was great and most staff were courteous. I was not given good service by the staff that manned the drinks truck and the food truck near the beach area, in fact they were quite rude so people were reluctant to order from them.
Stayed 6 nights in Oct 2025

10/10 Excellent

Nimal

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel was excellent, the hotel staff were all great, helpful, always with a smile.
Stayed 7 nights in Oct 2025

6/10 Okay

Alex

Room was fine. Staff at breakfast were not helpful. We assumed they must have heen
Stayed 5 nights in Oct 2025

10/10 Excellent

Salman, SLOUGH

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, we had a great experience at the Rixos. The kids thoroughly loved the stay. However, the check-in process took quite a long time, and the room cleaning could be improved.
Stayed 7 nights in Oct 2025

8/10 Good

Anthony

Stayed 8 nights in Oct 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, amenities
Staff are excellent and very courteous. Nothing is too much trouble. Rooms are spacious and clean. Food has a good selection and well presented. Only downside is it is a little remote for doing stuff in the city centre but only 10mins in a taxi. On the other hand its location is very close to the airport!
Infinity pool
courtyard pool
hotel pictured from the marina
Stayed 3 nights in Oct 2025

4/10 Poor

George

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was large and lovely beds. No hooks for bathrobes or wet towels. Outdoor dining area not enough tables and clearing if tables slow. Inside dining room was very chilly with A/C. Hotel wanted to charge for real milk to be sent to room. Dining wasca bit if a scrum and food was not to western tastes.
Stayed 4 nights in Oct 2025

10/10 Excellent

FIRAS

Stayed 1 night in Oct 2025

8/10 Good

Mohammed Soifuz

Liked: Cleanliness, amenities, property conditions & facilities
Clean hotel, food was not the best, staff are friendly.
Stayed 8 nights in Oct 2025

4/10 Poor

Teena

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Firstly the staff are amazing. I could not fault any of the waiters and waitresses in the restaurants. They were very helpful, always with a smile on their face. We have stayed in many rixos hotels in the past in other countries and the standard is what made us book the rixos in Doha. However we did have a few issues which did unfortunately did not make our stay as good as it should have been for a rixos branded hotel. We also found for an all inclusive there were a lot of extra chargeable things in the stay which we felt was not right given the amount of money we had already paid for the stay. On our first night we went up to bed and opened the covers to find there was stains on the bedding. So we had to call housekeeping and wait for them to change the bedding. We booked the Rasa restaurant and our chicken in the starters was raw which two of our party ate and we subsequently were sick the next day with an upset stomach.
Stayed 4 nights in Oct 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities
Everything.
Stayed 1 night in Oct 2025

10/10 Excellent

Charbel

Stayed 3 nights in Oct 2025

10/10 Excellent

JOE

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice service
Stayed 4 nights in Oct 2025

10/10 Excellent

Kamaljit

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly always asking if you need anything
Stayed 10 nights in Oct 2025

2/10 Terrible

Robert

Stayed 6 nights in Oct 2025

10/10 Excellent

Dominika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel and staff
Stayed 1 night in Oct 2025

6/10 Okay

Innocent

Stayed 3 nights in Oct 2025

8/10 Good

Zine Eddine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We returned to this hotel, which we had greatly appreciated in the past. Unfortunately, we noticed that the overall attention to guests is not quite at the same level as before, and there were a few unpleasant situations at the beginning of our stay. That said, I would like to highlight the professionalism of the Guest Relations Manager Farouk Bouyahya, who promptly and effectively stepped in to resolve everything in a smooth and efficient manner. This intervention truly made a difference to our experience. A special thank you also goes to Othman Yousfi in the dining room: attentive to details, polite, and always available. His care and service made our meals very enjoyable. We would also like to thank the chef Hafid, who prepared an excellent pasta — simply delicious and a true highlight of our dining experience. Overall, our stay turned out to be positive, although with some reservations. We sincerely hope the hotel will return to the high standards of excellence we had experienced in the past.
Stayed 2 nights in Aug 2025

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