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Sheraton Grand Hotel, Dubai

5.0 star property

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Photo gallery for Sheraton Grand Hotel, Dubai

Exterior
Grand Suite, 1 Bedroom, Non Smoking | City view
Presidential Suite, 2 Bedrooms | Private kitchen | Mini-fridge, coffee/tea maker
Outdoor pool, pool loungers
Executive Suite, 1 Bedroom, Non Smoking | City view

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service

Explore the area

Map
3 Sheikh Zayed Road, Dubai
  • Dubai World Trade Centre
    ‪6 min walk‬
  • Dubai Mall
    ‪3 min drive‬
  • Burj Khalifa
    ‪4 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪7 min drive‬

Room options

View all photos for Club Room, 1 King Bed

Minibar, in-room safe, desk, soundproofing

Club Room, 1 King Bed

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 Single Bed

Minibar, in-room safe, desk, soundproofing

Club Room, 1 Single Bed

  • 40 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Deluxe Room, 2 Single Beds

Minibar, in-room safe, desk, soundproofing

Deluxe Room, 2 Single Beds

  • 40 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, City View

Minibar, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed, City View

  • City view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms, Non Smoking

Apartment, 2 Bedrooms, Non Smoking | Beach/ocean view

Apartment, 2 Bedrooms, Non Smoking

  • City view
  • 120 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Apartment, 3 Bedrooms, Non Smoking (View)

Apartment, 3 Bedrooms, Non Smoking (View) | City view

Apartment, 3 Bedrooms, Non Smoking (View)

  • City view
  • 170 sq m
  • Sleeps 7
  • 3 Double Beds

View all photos for Apartment, 1 Bedroom

Minibar, in-room safe, desk, soundproofing

Apartment, 1 Bedroom

  • 78 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms, Non Smoking

Minibar, in-room safe, desk, soundproofing

Apartment, 2 Bedrooms, Non Smoking

  • City view
  • 120 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking

Executive Suite, 1 Bedroom, Non Smoking | City view

Executive Suite, 1 Bedroom, Non Smoking

  • City view
  • 130 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 2 Bedrooms

Presidential Suite, 2 Bedrooms | Minibar, in-room safe, desk, soundproofing

Presidential Suite, 2 Bedrooms

  • City view
  • 212 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Suite, 1 Bedroom, Non Smoking

Deluxe Suite, 1 Bedroom, Non Smoking | Minibar, in-room safe, desk, soundproofing

Deluxe Suite, 1 Bedroom, Non Smoking

  • 83 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Grand Suite, 1 Bedroom, Non Smoking

Grand Suite, 1 Bedroom, Non Smoking | Living area | 42-inch LCD TV with cable channels, TV

Grand Suite, 1 Bedroom, Non Smoking

  • City view
  • 83 sq m
  • Sleeps 3
  • 1 Double Bed

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About this property

Sheraton Grand Hotel, Dubai

Luxury hotel with full-service spa and free valet parking
This smoke-free hotel features a full-service spa, an outdoor pool and a restaurant. Free WiFi in public areas, free valet parking and a free beach shuttle are also provided. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site. Housekeeping is available on request.
Sheraton Grand Hotel, Dubai offers 654 air-conditioned accommodations with minibars and laptop-compatible safes. A pillow menu is available. 42-inch LCD televisions come with premium cable channels. Bathrooms include a separate bath and shower, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Soul Wellness & Spa has 10 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna and a steam room. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Sheraton Grand Hotel, Dubai. During your stay, you'll be within walking distance of Dubai World Trade Centre. Enjoy features like free WiFi in public areas, free valet parking and a free beach shuttle.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine while dining at Feast
  • Buffet breakfast served daily for a fee
  • Wired Internet for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to deep-tissue massages, body scrubs or facials at Soul Wellness & Spa
  • Services include free food shopping service, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • 12 minutes by foot from Dubai World Trade Centre and a 5-minute drive from Dubai Mall
  • Free beach shuttle service
Sheraton Grand Hotel, Dubai offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre, 8 meeting rooms, and limo/town car service. Event space at this hotel measures 4026 square feet (374 square metres) and includes conference space. A children's pool, a fitness centre, and spa services are also featured at the luxury Sheraton Grand Hotel, Dubai. Self parking and valet parking are free.

This 5-star Dubai hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:30 AM.
Feast – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
&More by Sheraton – This café serves breakfast, lunch and dinner. Open daily.
Dawn & Dusk – This bar specialises in barbecue and serves breakfast, lunch and dinner. Open daily.
Sheraton Club Lounge – This lobby lounge specialises in international cuisine and serves breakfast and light fare. Open daily.
Miss Lily's – This restaurant specialises in Caribbean cuisine and only serves dinner. Open daily.
A complimentary food shopping service is offered and 24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, Chinese (Mandarin), English, French, German, Hindi, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (AED 75 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: AED 135 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • &More by Sheraton
  • Dawn & Dusk
  • Feast
  • Miss Lily's
  • Sheraton Club Lounge

Things to do

  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Library
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 4,026 square feet of conference space
  • 8 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Pool loungers

Full-service spa

  • 10 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 51 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sheraton Grand Hotel, Dubai

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 135 per person
  • Fee for in-room wired Internet: AED 75 per day (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Sheraton Grand Hotel Dubai
Sheraton Grand Hotel
Sheraton Grand Dubai
Sheraton Grand
Sheraton Hotel, Dubai Dubai
Sheraton Grand Hotel, Dubai Hotel
Sheraton Grand Hotel, Dubai Dubai
Sheraton Grand Hotel, Dubai Hotel Dubai

Sheraton Grand Hotel, Dubai Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 679 out of 1001 reviews
Rating 8 - Good. 233 out of 1001 reviews
Rating 6 - Okay. 45 out of 1001 reviews
Rating 4 - Poor. 23 out of 1001 reviews
Rating 2 - Terrible. 21 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

T

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazingly, very helpful and accommodating. The concierge deserve a mention on the level of service and helpfulness also. We had a very late flight and they kindly gave us access to the gym area to change. Will come here again!
Stayed 5 nights in Jan 2025

10/10 Excellent

Jeffrey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is first rate and all are very friendly, helpful and make you feel welcome. The rooftop pool, restaurant and bar were upgraded and are excellent.
Stayed 7 nights in Feb 2025

10/10 Excellent

Elene

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was amazing. We had a beautiful renovated 2 bed apartment Nothing was too much trouble from any of the staff. Would definitely be happy to stay again
Stayed 8 nights in Feb 2025

8/10 Good

DINESH

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very friendly staff

Excellent Service. Staying most of the time here while in dubai.
Stayed 6 nights in Feb 2025

10/10 Excellent

Lady

My stay here, like always, was very relaxing and comfortable. Always recommend this hotel when visiting Dubai
Stayed 1 night in Feb 2025

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Jan 2025

8/10 Good

Paul

Stayed 6 nights in Feb 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Joshua

Travelled with family
Stayed 7 nights in Jan 2025

8/10 Good

Morris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hospitality lukewarm Water in both rms I try

Rooms are over designed. Shower was not hot for a long time usually I just took a Luke warm shower as I did not have patience.
Stayed 1 night in Jan 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent service, well-appointed & spacious rooms. Bit expensive.
Stayed 2 nights in Jan 2025

10/10 Excellent

Samuel

Stayed 5 nights in Nov 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Jagdeep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Dec 2024

10/10 Excellent

Shaukat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel in a prime location.
Stayed 2 nights in Dec 2024

10/10 Excellent

Shaukat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in a prime location.
Stayed 7 nights in Dec 2024

10/10 Excellent

Rami Isam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing !
Stayed 3 nights in Dec 2024

10/10 Excellent

Lionel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location and price for what that hotel was definitely worthwhile. I would definitely stay there again when I do return to Dubai.
Stayed 6 nights in Dec 2024

10/10 Excellent

Daniel

Stayed 3 nights in Oct 2024

10/10 Excellent

JIEKUN

Stayed 2 nights in Nov 2024

10/10 Excellent

Sudeep

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best place to stay w/ family, Extraordinary staff

It was pretty amazing. The best part about the stay was the hotel staff. Every department whether it be in-room dining, restaurant, room service, maintenance went above an beyond to make the stay wonderful. Travelling with family was made easy.
Stayed 5 nights in Dec 2024

6/10 Okay

Barbara

Stayed 4 nights in Dec 2024

10/10 Excellent

F.J.

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and friendly staff, good options for breakfast
Stayed 6 nights in Dec 2024

10/10 Excellent

ADENIKE

Stayed 6 nights in Dec 2024

10/10 Excellent

ADENIKE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

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Packages

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