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Zain International Hotel

3.0 star property

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Photo gallery for Zain International Hotel

Beach
Front of property – evening/night
Restaurant
Restaurant
Restaurant

Reviews

5.2 out of 10

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services

Explore the area

View in a map
Al Rigga Road, Deira, Dubai, 14938
  • Place, Al Ghurair Centre
    ‪5 min walk‬
  • Place, Al Seef
    ‪15 min walk‬
  • Place, City Centre Deira
    ‪2 min drive‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪6 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Bathroom | Separate bathtub and shower, free toiletries, hair dryer, bathrobes

Standard Double Room

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Twin Room

Standard Twin Room | Minibar, in-room safe, desk, laptop workspace

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Zain International Hotel

Along with a restaurant, this hotel has a nightclub and a bar/lounge. WiFi in public areas is free. Additionally, spa services, 24-hour room service and a business centre are on-site.
Zain International Hotel offers 77 accommodations with minibars and a safe. Rooms open to balconies or patios. Televisions come with satellite channels. Bathrooms include a separate bath and shower, bathrobes, slippers and bidets.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and free toiletries. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. The spa is equipped with a sauna.
During your stay at Zain International Hotel, you're just a quick walk from Al Ghurair Centre. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 4-minute drive from Dubai Creek and a few minutes from City Centre Deira
There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business centre on site.

WiFi is free in public spaces. A nightclub, spa services, and a vending machine are also featured at the business-friendly Zain International Hotel.

Smoking is allowed in designated areas at this 3-star Dubai hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
Zain International Hotel has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: AED 25 for adults and AED 15 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Nightclub
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Spa

  • Sauna
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 7 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 75 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AED 300.00 per stay
  • A tax is imposed by the city: AED 10.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 10.00 for the first bedroom per night, and increases by AED 10.00 per night for each additional bedroom.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 25.00 for adults and from AED 15 for children
  • Rollaway bed fee: AED 75 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The host will greet guests on arrival. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Zain International Hotel Dubai
Zain International Hotel
Zain International Dubai
Zain International
Zain International Hotel Hotel
Zain International Hotel Dubai
Zain International Hotel Hotel Dubai

Zain International Hotel Reviews

Reviews

5.2
Rating 10 - Excellent. 1 out of 63 reviews
Rating 8 - Good. 20 out of 63 reviews
Rating 6 - Okay. 11 out of 63 reviews
Rating 4 - Poor. 13 out of 63 reviews
Rating 2 - Terrible. 18 out of 63 reviews

5.6/10

Cleanliness

5.2/10

Staff & service

4.0/10

Amenities

5.2/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

HIDEAKI

Liked: Staff & service
A bar is below the hotel so it can be quite noisy at night. There is a convenience store and restaurant next to the hotel that are open until late at night, which is convenient.
Stayed 1 night in Feb 2025
Verified

6/10 Okay

Tahir

Disliked: Cleanliness, amenities, property conditions & facilities
All of it. -Rooms need deep cleaning -Staff need to learn how to talk to customers. They are rude specially checkin counter staff.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Mohammed

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Go

Very beautiful location, near to metro, room clean, bathroom 1/2 and 1/2 Air condition very cold and control not working Overall it's good for business or Solo trip
Stayed 2 nights in Apr 2025
Verified

4/10 Poor

Muhammad

Disliked: Cleanliness, amenities, property conditions & facilities
I don’t mean to be an angry frustrated customer but hotel management needs to review some aspects. Cleanliness is at top among the list. Facilities available in the room also needs to be looked into. Mattresses were worn out. There was no charging socket for iPhone or any flat pin plug. The list will go on and on. My suggestion! Management needs to spend some money …
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ajay

Liked: Amenities
All good
Stayed 1 night in Nov 2023
Verified

2/10 Terrible

Amanpreet

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Bad Hotel…They showed beautiful room while we’ll go book online by Expedia but when we get there it was totally disgusting room…Very bad Bed,Carpet,Terrible AC especially according to Dubai Heat,Rude Staff and The waist bin was broken,only big nail you have to push with your foot to open it…My foot almost injured…First time I didn’t enjoyed my trip…
Stayed 6 nights in Nov 2025
Verified

2/10 Terrible

ABDUL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst

Totally not matching as per pictures area is not suitable for families
Stayed 2 nights in Mar 2022
Verified

2/10 Terrible

Jassim

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not recommend
Stayed 2 nights in Feb 2022
Verified

4/10 Poor

Mohammad

Disliked: Cleanliness, property conditions & facilities, room comfort

Not worth it!

Old hotel, poorly maintained and definitely not 3 stars. Cleaning is not done properly, carpets are stained, bath tub is broken and bed covers are torn. Ask for non smoking room and you get a room with ash tray. When you ask to confirm it is non smoking the answer is it is but they cannot do anything if someone smokes! The cleaning and management staff are friendly but the ladies in the reception seem to be overwhelmed and not willing to serve the customers. If possible they try to ignore you. The whole property seems like a failing hotel which might be close any day...
Stains!
Stayed 8 nights in Apr 2021
Verified

6/10 Okay

Mohammad Naaz

Disliked: Staff & service, property conditions & facilities
It's very poor service No Drinking water, tea coffee 1 towel only It's very poor this is my 1st sty like this I'm the your golden customers in Hotels.com last 4 years
Stayed 1 night in Apr 2021
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

سيء

لا شي جميل في الفندق كل شي سيئ وسيئ للغاية
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

صفر

فندق من الاخر سيئ للغاية لا يوجد فيه شي جميل الغرفه من اسوء ما يكون الواي فاي كذلك حتى المصعد يقفل على الواحد بقوة اجمل ما في المكان قربة من محطه المترو
Verified

8/10 Good

marwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
لابأس بها . عند الحجز لم يتم خصم المبلغ مباشره بل كانت من شروط الحجز ان يتم خصم المبلغ بعد 72 ساعه من تاريخ الحجز
Verified

6/10 Okay

Chris

Liked: Cleanliness, staff & service, property conditions & facilities

Great location - if the price is right

Short weekend stay for leisure purposes. Hotel was very well located for the metro,airport and shops and free parking. Staff were very friendly and accommodating. Restaurant was good but I only had one meal there, and no breakfast. Room was sufficient in size and clean and the bed was comfortable. Free wifi was available but I had to keep logging in which was a little irritating. There is a nightclub (Indian style) but I did not hear any noise from it on the upper floor. No free water available but there is a mini bar. However, there is a supermarket very close by if you need anything. I would stay again if the price is right.
Verified

4/10 Poor

Saad

Disliked: Cleanliness, property conditions & facilities, room comfort

Stay and go Away

The stay was good in general, but expecting much more maintenance.
Verified

4/10 Poor

zein

Disliked: Staff & service, property conditions & facilities

Book a better place if you can afford it

Was okayish I guess. Staff wasn't the most friendly or efficient. No training I don't think. Didn't like the fact that I had to leave my passport with reception. I've stayed in hotels in dubai before and I haven't had the need to leave my passport, they usually just take a photocopy of it. There plenty of room for improvement. Plenty.
Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

Would not recommend

You get what you pay for. I made the mistake convincing myself that I would use this as merely a place to sleep. I've lived and visited Dubai for 5 years now. I can say this was the worst place I've stayed at. I checked out the day after my 6 night stay and moved to my usual hotels in the marina. The positive is its relatively inexpensive to hotels in downtown, the Palm or the marina. The negative is if you're used I staying at 3+ star hotels, not to mention 4 and above, this is unbearable. All the reviews about them wanting to keep your passport are true. Also they don't give you the room you paid for on Hotels.com. My room said it would have a balcony/patio. It didn't.
Verified

4/10 Poor

Jack

Disliked: Cleanliness, staff & service, property conditions & facilities

Economical night in Dubai

Stayed for one night and the neighbourhood was noisy during the late night, maybe because it was Thursday and Friday is a religious day. Still people talking at 3:00AM is unexpected. The hotel was extreme in it's regulation of mini bar abuse.
Verified

6/10 Okay

Verified traveller

Liked: Room comfort

حلو

جيد
Verified

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Rezeption war morgens immer freundlich, nach dem Personalwechsel Abends teilweise sehr unfreundlich. Zimmer waren in Ordnung, nicht besonders sauber aber auch nicht dreckig. Der Pool und das Fitnessstudio sehen auf den Fotos viel größer aus als sie sind. Es gibt einen Nachtclub mit 10 Tänzerinnen die Bauchtanz tanzen. Den Club hört man auch auf den Zimmer noch etwas (3. Stock) bis 3 Uhr. Nicht weit vom Hotel sind verschiedene kleine Restaurants und ein großes Einkaufszentrum. Alles in allem ok für den Preis aber insgesamt nicht umbedingt zu empfehlen.
Verified

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service

Don't hand over your Passport..

Spent the night there on a layover. I was warned that they keep,your passport and decided to go ahead because I only needed the room for a few hours and it's located near Union Metro. Unfortunately when I went to check out I had to wait 15 minutes while the customer ahead of me begged for his passport so he could do some business in Dubai. The staff were unmovable. They would not give it to him even after he agreed to put down a deposit. Next thing security is surrounding the guy in case it's gets ugly. On principle they have no right to keep passports and in any event it's bad business. On that point alone I will not be back.
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Worst Hotel Staff in Dubai

If you want an experience of getting into a prison that is how you will be treated by the reception staff. They told me that want an deposit as they want to be sure you don't steal anything from the rooms What? I had a chat with so many guests and all got treated the same. What a waste for good facilities? Hotels forget that people pay for hotels for service and not to serve time. The housekeeping frowns if you call them and Internet is only one device next is chargeable at exorbitant rates. Oh fellow travelers you got to experience this bad experience to develop a taste.
Verified

2/10 Terrible

Tarek

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Slumhotellet.

Hotellet snyder på billedet, det lugter og servicen er i bund!
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never again.

Mentiin hotelliin halvan hintatason vuoksi ja alussa oli ystävällinen henkilökunta ja siisti huone. Kuitenkin passin jouduin luovuttamaan tiskillä ja maksamaan etukäteen, myös luottokorttitiedot olivat ilmeisesti saaneet hotels.com:in kautta. Seuraavana päivänä siivousta ei ollut eikä sitäkään seuraavana. Kuitenkaan tämäkään ei vielä minua ja miestäni masentaneet vaan kun yht'äkkiä toisena iltana miestäni ei päästetty huoneeseen. "You are given only one passport." Tässä sitten hotellin respa, vartija ja johtaja eivät päästäneet meitä huoneeseen ennen kuin toinenkin passi oltiin luovutettu. Wlanin sanoivat olevan ilmainen mutta todellisuus oli taas toista. Ilmastointikone muistutti Lemminkäisen katujyrää ja siisteys oli heikkoa. Kaiken muun nielemme mutta todella surkeaa asiakaspalvelua en vaan voi kestää.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Good Hotel Poor Staff

Travellers with online bookings are looked down upon. The reception staff is very rude and is not welcoming. They want a compulsory deposit of 500 Dir even if you have prepaid the booking else they will hold your ID or passport. Logic they gave for this is that if you consumed any items from the fridge or you broke the TV or furniture. That is the welcome you get. Most of all they are rude and arrogant and treat you like a prisoner coming to a jail and not a guest to a hotel. Do you want to stay in such a place. Although the hotel is nice and clean. Choice is yours. I will not stay here again even if they give me a free stay.

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