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Felbridge Gatwick Hotel & Spa

4.0 star property

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Photo gallery for Felbridge Gatwick Hotel & Spa

An indoor swimming pool with lounge chairs and a glass railing.
A paved pathway leading through a lush garden with a brick building in the background.
A modern hotel room with a large bed, bedside lamps, a small table, and a built-in wardrobe.
BBQ/picnic Area
A modern lobby with grey sofas, a blue armchair, and a bar area with a blue geometric wall and a purple neon light.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
London Road, Felbridge, East Grinstead, England, RH19 2BH
  • Place, Worth Way Country Park
    ‪18 min walk‬
  • Place, Surrey Hills
    ‪19 min drive‬
  • Place, Hever Castle and Gardens
    ‪34 min drive‬
  • Airport, London (LGW-Gatwick)
    ‪17 min drive‬

Room options

View all photos for Double Room, 1 Double Bed

A hotel room with a large bed, a wooden wardrobe, a small table with a lamp, and a chair.

Double Room, 1 Double Bed

9.2 out of 10
Wonderful
(34 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Room

A modern bedroom with a large bed, bedside tables, a built-in wardrobe, and a bathroom visible through an open door.

Standard Double Room

9.6 out of 10
Exceptional
(29 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Executive Double Room, 1 Queen Bed

A modern hotel room with a large bed, built-in wardrobe, bedside tables, and a desk with a chair.

Executive Double Room, 1 Queen Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Executive Twin Room

A hotel room with two beds, a wooden headboard, bedside tables with lamps, and a large window with curtains.

Executive Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room

A hotel room with a large bed, two smaller beds, a sofa, a desk, and a TV.

Family Room

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 Queen Bed with Sofa bed

A hotel room with a bed, two armchairs, a desk, a wardrobe, and a small table with a lamp.

Executive Room, 1 Queen Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Cosy Double Room

A hotel room with a bed, nightstands, lamps, and a mirror.

Cosy Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Room

A hotel room with a large bed, bedside tables, a nightstand, and a lamp.

Standard Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Executive Double Room

A hotel room with a bed, a desk with a vase of flowers, a chair, and a view of a balcony.

Executive Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Felbridge Gatwick Hotel & Spa

Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a steam room are on-site. Housekeeping is available once per stay.
Felbridge Gatwick Hotel & Spa offers 116 air-conditioned accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. 50-inch flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an indoor pool, a steam room and a fitness centre.
Chakra Spa has 5 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy.

The spa is open selected days. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 17 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the breakfast at Felbridge Gatwick Hotel & Spa. During your stay, you'll be within walking distance of Bluebell Railway - East Grinstead Station. Features include free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Indulge with body treatments, body wraps or body scrubs at Chakra Spa
  • Amenities include a business centre, meeting rooms and conference space
  • On-site recreation includes a gym and a steam room
  • Guests have great things to say about the clean guestrooms and the breakfast
  • 8 minutes by car from Tulley's Farm and 8 minutes from Wakehurst Place
  • Cats and dogs welcome for a fee
Felbridge Gatwick Hotel & Spa offers its guests a full-service spa, an indoor pool, and a steam room. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and meeting rooms are available. Event space at this hotel measures 100 square feet (9 square metres) and includes conference space. A fitness centre, spa services, and a terrace are also featured at the business-friendly Felbridge Gatwick Hotel & Spa. Free self parking is available.

This 4-star East Grinstead hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10 AM and at the weekend from 7 AM to 10:30 AM.
Felbridge Gatwick Hotel & Spa has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10 AM on weekdays and 7 AM to 10:30 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Golf
  • Gym
  • Indoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (once per stay)
  • Proposal/romance packages
  • Wedding services

Business services

  • 100 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Double-glazed windows
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable/satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 20
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 10

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 24 December to 26 December:
  • Swimming pool
The following facilities are closed for New Year's Eve and New Year's Day:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per day (maximum GBP 25.00 per stay)
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 16.95 per person
  • Pet fee: GBP 10.00 per pet, per day (maximum GBP25.00 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out fee: GBP 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Crowne Plaza Felbridge Gatwick Hotel East Grinstead
Crowne Plaza Felbridge Gatwick Hotel
Crowne Plaza Felbridge Gatwick East Grinstead
Crowne Plaza Felbridge Gatwick
Felbridge East Grinstead
Crowne Plaza Felbridge - Gatwick East Grinstead
Felbridge Hotel East Grinstead
Crowne Plaza Felbridge Gatwick
Crowne Plaza Felbridge Gatwick an IHG Hotel
Elite Venue Selection Felbridge - Gatwick Hotel
Elite Venue Selection Felbridge - Gatwick East Grinstead
Elite Venue Selection Felbridge - Gatwick Hotel East Grinstead

Felbridge Gatwick Hotel & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 607 out of 1012 reviews
Rating 8 - Good. 228 out of 1012 reviews
Rating 6 - Okay. 97 out of 1012 reviews
Rating 4 - Poor. 48 out of 1012 reviews
Rating 2 - Terrible. 32 out of 1012 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Great rooms, the breakfast was really nice something for everyone.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities
Fabulous stay friendly staff , enjoyed the spa facilities will return
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were wonderful. Rooms very clean & well appointed.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Tommi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money! Great sauna & spa as well.
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Maggie

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast, not overcooked, plenty of choice, very pleasant staff
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always, great stay
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to park, great for Gatwick, good night sleep before a flight
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were fanstatic as always so accomodating and helpful
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a perfect location for us. The room was clean and tidy and all staff were friendly whether they were cleaners, reception or bar and restaurant staff. The food was delicious we Will definitely be back
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was prefect for our overnight stay. Very well equipped, nice decor and plenty of room. We had a very pleasant time in the bar which had a nice atmosphere. The breakfast menu was also very good.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Tobias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very reasonable price, comfy property and rooms and convenient for Gatwick - staff very friendly and helpful. Would stay again.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean room with very friendly staff
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, amenities
Really nice hotel to stay at
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, loved the spa area, specifically the gym, suana and steam rooms! Fantastic last minute booking, thanks guys.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were brilliant especially the front desk
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room clean ,staff are so helpful and nothing is too much trouble
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Joe

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, lovely clean place
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front counter staff fantastic
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities
Really polite and helpful staff. Clean hotel and good breakfast.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent. Very accommodating with any request. Super friendly and welcoming. Fantastic amenities and location. We would highly recommend this hotel.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Ornella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for one night as we were attending a wedding nearby. We arrived late however being able to check in online was a great time saver. It was busy at breakfast time however I think if we had gone earlier it may have been better.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Karly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An all round good place to stay. The breakfast was brilliant with a great choice and was regularly refreshed. The rooms were quiet, even with functions being held there we were not disturbed. Staff were friendly and helpful. The pool area was well maintained and not crowded.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Giles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were really impressed with how friendly and helpful the staff were throughout our stay. They made us and our nervous dog feel very welcome. Our room was of a good size and overlooked the garden. It was very clean and had air conditioning. The location of hotel worked well for us as we explored the local area. There was plenty of free parking too and shops nearby. We'd definitely recommend a stay.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Lee

Liked: Staff & service, amenities, property conditions & facilities
Staff went above and beyond to please
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

tracey

Liked: Cleanliness, staff & service, amenities
Just had a lovely stay the staff were brilliant and very helpful,
Stayed 1 night in Jan 2026