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Cityroomz Edinburgh

3.0 star property

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Photo gallery for Cityroomz Edinburgh

Suite, 1 King Bed with Sofa bed | In-room safe, desk, blackout curtains, iron/ironing board
Coffee/tea maker
Shower, free toiletries, hair dryer, towels
Front of property
Room amenity

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

Map
25-33 Shandwick Place, Edinburgh, Scotland, EH2 4RG
  • Edinburgh International Conference Centre
    ‪6 min walk‬
  • Edinburgh Castle
    ‪9 min walk‬
  • Edinburgh Playhouse Theatre
    ‪4 min drive‬
  • Edinburgh (EDI)
    ‪17 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed

  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Double Room (Compact)

In-room safe, desk, blackout curtains, iron/ironing board

Double Room (Compact)

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed

In-room safe, desk, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed

  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed | In-room safe, desk, blackout curtains, iron/ironing board

Superior Double Room, 1 King Bed

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Quadruple Room

Family Quadruple Room | In-room safe, desk, blackout curtains, iron/ironing board

Family Quadruple Room

  • 25 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Double Room

In-room safe, desk, blackout curtains, iron/ironing board

Double Room

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Cabin

Cabin | In-room safe, desk, blackout curtains, iron/ironing board

Cabin

  • 15 sq m
  • Sleeps 2
  • 1 Single Bunk Bed

Similar properties

View from property

ibis Edinburgh Centre South Bridge - Royal Mile

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.1 out of 5, Very good, (1498)
The price is €208
for 1 room
includes taxes & fees
24 Jun - 25 Jun
ibis Edinburgh Centre South Bridge - Royal Mile

About this property

Cityroomz Edinburgh

Hotel with a 24-hour front desk, a quick walk to Princes Street Gardens
Along with dry cleaning, this smoke-free hotel has laundry facilities and a 24-hour front desk. WiFi in public areas is free. Additionally, tour/ticket assistance, a front desk safe and multilingual staff assistance are on-site.
Cityroomz Edinburgh offers 72 accommodations with laptop-compatible safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Edinburgh hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the sightseeing around Cityroomz Edinburgh. During your stay, you're just a quick walk from Princes Street. Features include free WiFi in public areas and dry cleaning service.
  • Free WiFi
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the central location and the helpful staff
  • Just a 3-minute walk from Princes Street Gardens and 8 minutes on foot from Edinburgh International Conference Centre
Cityroomz Edinburgh offers its guests multilingual staff, tour/ticket assistance, and laundry facilities. Public spaces have free WiFi. Cityroomz Edinburgh also features dry cleaning/laundry services, a front desk safe, and a lift.

This 3-star Edinburgh hotel is smoke free.

Languages

Bulgarian, Czech, English, Hungarian, Italian, Polish, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking; discounts available

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift (81 centimetre wide door)

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
Front desk staff will greet guests on arrival at the property.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Cityroomz
Cityroomz Edinburgh
Cityroomz Hotel
Cityroomz Hotel Edinburgh
Edinburgh Cityroomz
Cityroomz Edinburgh Scotland
Cityroomz Edinburgh Hotel
Cityroomz Edinburgh Hotel
Cityroomz Edinburgh Edinburgh
Cityroomz Edinburgh Hotel Edinburgh

Cityroomz Edinburgh Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 394 out of 1009 reviews
Rating 8 - Good. 339 out of 1009 reviews
Rating 6 - Okay. 165 out of 1009 reviews
Rating 4 - Poor. 77 out of 1009 reviews
Rating 2 - Terrible. 34 out of 1009 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Gwen

Liked: Cleanliness, staff & service, room comfort

Great location.

Renovations ongoing, but did not bother us. Great location, on bus/tram route with stop right outside the door! Princes street 5 mins walk, pubs and eateries a stones throw away. Susie on reception was very pleasant, welcoming and helpful, would definitely stay here again! (Although my husband complained there were no complementary biscuits!😁).
Stayed 2 nights in Mar 2025

6/10 Okay

Lewis

Liked: Cleanliness, staff & service

Spoiled by renovations and bad room

Having used Cityroomz Edinburgh a few times, we trusted them when booking again. After leaving luggage there before checking in, we received an email to say the room is ready (long before check-in time) and that the luggage was already taken to it which was great. The staff are incredibly friendly and welcoming and a joy to be around. The downsides sadly are that the hotel is being renovated in some form. The usual entrance is moved and there's no lift. Being put on the very top floor too, wasn't ideal. Certainly request a lower floor if you have issues walking or carrying bags. The renovation noise can be heard in the room during the day, starting at 8am. So be prepared for it, if you need to rest during the daytime. The room itself is usually good, but I think we drew the short straw. It was a low ceiling on one side, quite cold, the shower was very small and an adult human can't sit on the toilet in the usual way because of the shower door. Either sit sideways or open the door and put your feet in the shower. WiFi works, room and hotel is clean, staff lovely, I just hope the renovations hurry up for their own sake.
Stayed 1 night in Mar 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

lily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a muddle as it’s getting refurbished and I couldn’t get in but then a member of staff came out and helped me but I was awake nearly all night as traffic noise was horrendous
Stayed 1 night in Feb 2025

10/10 Excellent

Brooke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was great!
Stayed 2 nights in Feb 2025

6/10 Okay

Anne

Liked: Cleanliness, staff & service, amenities
Great location but on main road. Room central heating was broken but no means to report without going out of the hotel along the road and up some steep stairs . There was a small electric heater. The room was fine in itself and had all facilities necessary for a comfortable night
Stayed 1 night in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful
Stayed 5 nights in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful.
Stayed 1 night in Jan 2025

8/10 Good

Wendy

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Room was compact, we had 4 in the room so when couch bed was down was tight but hotel is so handy for walking into markets and shops etc it didnt matter. Only fault was bedding wasn't very clean, had dirty marks on it which is obvious as bedding white. And the only other thing was the fold down bed squeaked and creaked any time some one moved and was really loud and annoying, kept us awake most of the night unfortunately.
Stayed 1 night in Dec 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Corey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Debra Tucker

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff
Stayed 2 nights in Jan 2025

6/10 Okay

Paul

Liked: Cleanliness
Disliked: Staff & service

One good, one bad

Good: Sent a lovely note and gift for our anniversary Bad: Shelagh on night reception has a poor attitude - the room keycards did not work repeatedly and she seemed to want an apology from me as she said the hotel keycard had been deactivated by being next to my mobile phone in my pocket!
Stayed 1 night in Dec 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

4/10 Poor

Katie

Disliked: Property conditions & facilities, room comfort

Complaint

The room was incredibly noisy. On the second night of our stay we did not sleep due to the fire alarm going off and the staff members not knowing how to turn off the alarm at 3.00am. This disrupted our night and the next day of our trip. This resulted in myself and my partner not being able to settle and none of the hotel staff were there to reassure us. The key card to the main reception and our room continuously stopped working, therefore we had to keep going to reception to resolve this. We were allocated a room on the top floor and for the duration of our stay the lift in the hotel did not work, despite being told it was being fixed the day we arrived.
Stayed 2 nights in Dec 2024

8/10 Good

Jessie

Travelled with family and small children
Liked: Cleanliness, staff & service
Overall good place to stay. It’s close to public transport. My only concern is the lightning in the room is a bit dark and hurt my eyes. There will be a few stairs if your room is located at the other end of the hall way (further side from the lift). Room is warm and bed is comfy.
Stayed 3 nights in Dec 2024

8/10 Good

Megan

Travelled with group
Liked: Cleanliness, staff & service
Clean, easy place to walk throughout the city from.
Stayed 2 nights in Dec 2024

10/10 Excellent

Colleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best kept secret in Edinburgh

perfect location, very friendly and helpful staff. This hotel is tucked away in the west end, walking distance to almost everything, many restaurants to choose from and the airport bus stops right in front of the hotel. They do not have onsite laundry but the staff were very helpful in locating a local laundromat. They also no longer offer breakfast, but lots of good choices close by. For the price and the location, this hotel met all our needs
Stayed 2 nights in Dec 2024

10/10 Excellent

Tracey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location friendly staff
Stayed 2 nights in Dec 2024

6/10 Okay

Barbara

Liked: Staff & service
Stayed 3 nights in Dec 2024

6/10 Okay

Niamh

Liked: Staff & service
Quite poor accessibility as the lift was out of service. Nice staff and offered to help us with our bags but life out of service made the rooms highly inaccessible.
Stayed 2 nights in Dec 2024

8/10 Good

Grace

Stayed 1 night in Dec 2024

10/10 Excellent

Rhazil

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Stayed 1 night in Dec 2024

8/10 Good

Rongkun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024