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Hyatt Place Edmonton-West

3.0 star property

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Suite, 1 King Bed with Sofa bed | Private kitchen | Fridge, coffee/tea maker
Reception
Free daily buffet breakfast
Room, Multiple Beds (2 Queen and Sofa Bed, High Floor) | Desk, soundproofing, iron/ironing board, free WiFi

Reviews

9.0 out of 10
Wonderful

Popular amenities

Explore the area

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18004 100 Avenue NW, Edmonton, AB, T5S 2T6
  • Place, West Edmonton Mall
    ‪2 min drive‬
  • Place, Fantasyland
    ‪3 min drive‬
  • Place, Galaxyland
    ‪3 min drive‬
  • Airport, Edmonton, AB (YEG-Edmonton Intl.)
    ‪33 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Accessible Shower)

Desk, soundproofing, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed, Accessible (Accessible Shower)

9.6 out of 10
Exceptional
(34 reviews)
  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Desk, soundproofing, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed (High Floor)

9.0 out of 10
Wonderful
(42 reviews)
  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (2 Queen and Sofa Bed, High Floor)

Room, Multiple Beds (2 Queen and Sofa Bed, High Floor) | Desk, soundproofing, iron/ironing board, free WiFi

Room, Multiple Beds (2 Queen and Sofa Bed, High Floor)

9.4 out of 10
Exceptional
(71 reviews)
  • 34 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Desk, soundproofing, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(182 reviews)
  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Desk, soundproofing, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(7 reviews)
  • 69 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (2 Queen and Sofa Bed)

48-inch flat-screen TV with cable channels, TV, MP3 dock

Room, Multiple Beds (2 Queen and Sofa Bed)

9.0 out of 10
Wonderful
(232 reviews)
  • 34 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Hyatt Place Edmonton-West

Hotel with free breakfast, near West Edmonton Mall
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a coffee shop/cafe are on-site. Housekeeping is available on request.
Hyatt Place Edmonton-West offers 161 air-conditioned accommodations with MP3 docking stations and free newspapers. 48-inch flat-screen televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include designer toiletries and hairdryers.

This Edmonton hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

An indoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Hyatt Place Edmonton-West. During your stay, you'll be within walking distance of Scotiabank Theatre Edmonton. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and spaciousness
  • Just a 3-minute drive from West Edmonton Mall and 8 minutes from River Cree Casino
  • Dogs welcome for a fee (restrictions apply)
Hyatt Place Edmonton-West offers its guests a kids' pool, an indoor pool, Access to hot tub, and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre and meeting rooms are available. The business-friendly Hyatt Place Edmonton-West also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.

This 3-star Edmonton hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Hyatt Place Edmonton-West has a restaurant on site.
Coffee to Cocktails – On-site café. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • 24/7 Gallery Menu
  • Coffee to Cocktails

Things to do

  • 24-hour gym
  • Children's pool
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 7 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: CAD 100 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 100 per accommodation (varies based on length of stay)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hyatt Place Edmonton-West Hotel
Hyatt Place Edmonton West
Hyatt Edmonton West Edmonton
Hyatt Place Edmonton-West Hotel
Hyatt Place Edmonton-West Edmonton
Hyatt Place Edmonton-West Hotel Edmonton

Reviews

Hyatt Place Edmonton-West Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 1720 out of 2685 reviews
Rating 8 - Good. 612 out of 2685 reviews
Rating 6 - Okay. 200 out of 2685 reviews
Rating 4 - Poor. 71 out of 2685 reviews
Rating 2 - Terrible. 82 out of 2685 reviews

Reviews

10/10 Excellent

Garry

Stayed 3 nights in Aug 2025

10/10 Excellent

Tiffany, Marsden

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very clean and comfortable. The staff were pleasant and approachable. The pool and hot tub were very full in the evening (aprox 40 people), but completely empty in the morning when I went to do laps. The hotel was very quiet (probably cause all the kids were tired from playing in the pool ). All in all, a very good experience.
Stayed 1 night in Aug 2025

10/10 Excellent

melody, Lethbridge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all its very nice to stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Macarena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

sean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, nice pool and hottub. Room was large and the ac worked well. Amenitiee in room were also nice. Only negative was it was very noisy. Could hear everything the neighbours were doing and everything in the hallway
Stayed 1 night in Aug 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Clean-ish room.
Stayed 1 night in Aug 2025

8/10 Good

Laurie

Travelled with family
Liked: Staff & service, amenities
Stayed on the second floor.Room was not the cleanest! holes in the sheets of one of the beds ! shower did not work properly . We have stayed at property numerous times. never did I find it to be rundown like it was. I also asked the front desk why rooms were so expensive in sept, as we wanted to book a couple of nights stay for a concert . Same room that I got for 249. Is 800.00 per night because of a concert i was going to say the room we had wasn’t worth 800.per night. As we were getting luggage out of vehicle ,a women in a car come ripping in she was asking for money as she lost her wallet she said she only had 30.00 on her in cash and needed to buy gas . When I said no I’m sorry I had no cash on me she sped off around the building todo the same to another couple . Did not feel very safe outside the building .
Stayed 1 night in Aug 2025

10/10 Excellent

Terry

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time our family stayed there, pleasant both trips
Stayed 3 nights in Aug 2025

6/10 Okay

Mindy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room itself is very comfy. The staff is very friendly. But the hotel was so full that not only was there a huge line up to get breakfast there were no enough seats or tables. We had to sit in the lobby where the computers were.
Stayed 1 night in Jul 2025

10/10 Excellent

Jenna

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This was our first time staying there and we loved it. The location is great for anything you’re looking to do around West Edmonton, minutes away from big attractions but not in a super busy area. The hotel was easy to find, lots of parking on the property and luggage trolleys available at the front. Check in was quick and easy and it was nice to see there was a mini convenient store at the front desk with drinks and snacks. We got a small suite room for 3 adults + 2 toddlers and it was spacious enough to enjoy 2 nights there. The room was very clean and modern, bathroom was nice and spacious. We enjoyed the buffet breakfast both mornings, each day was a few different options and all the breakfast staples for everyone. We didn’t get to enjoy the pool as there was a few young teams there for a tournament but it looked very family friendly. For the price and location we will definitely be staying here as a family again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Omid

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant place
Stayed 1 night in Aug 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got an early check in which was much appreciated. The breakfast was awesome with lots of options
Stayed 3 nights in Aug 2025

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
No comment was all good
Stayed 3 nights in Aug 2025

6/10 Okay

Joseph

Stayed 4 nights in Aug 2025

10/10 Excellent

Raymond, Delta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was large, comfortable, and the hotel staff didn't getin the way.
Stayed 2 nights in Aug 2025

6/10 Okay

David

Liked: Cleanliness, property conditions & facilities, room comfort

Skeleton Crew Struggles

You know when you head to the pool that has eight people in it, and find only two towels, there are going to be problems. Alas, Hyatt Place has gone down that common road of badly understaffing, and it affects nearly every service they offer. The restaurant concept they are trying to explore is more or less their lobby with a few tables. The server? The front desk employee. So what happens when 12 people show to check in, and there are multiple dinner guests, and there is no bartender, nor extra water jugs for tables? The answer is both predictable and a little sad: the experience just wasn't a great one. Why is there only one water jug? A fellow at the bar asked for an Old Fashioned. Answer: "I don't know how to make one." Well, if you can't make an Old Fashioned, one questions whether you really have a bar at all. You appear to have the spirits for it. You have the Internet. Go look it up. The room was fine, though the AC unit doesn't let you keep the fan going all the time. It has presets that turn off once the 19 degrees are reached, then turn on when the temp hits 19.1, So, the AC is constantly going on and off if you are looking for cool air. Breakfast was bedlam. The complimentary breakfast was fine in terms of quality, but the lack of staff struggled to keep up with the demonic hoards crushing all-you-can-eat waffles. The Hyatt is fine... but only just. Quit cutting corners with staffing. There are better hotels for the same price on this strip in West Ed.
Stayed 1 night in Aug 2025

10/10 Excellent

Kimberley

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Customer Service! LADIES were amazing! Pool was cold but, whatever. Room service was great! Food was great!
Stayed 2 nights in Aug 2025

10/10 Excellent

Mario

Stayed 1 night in Aug 2025

6/10 Okay

Shaun

Stayed 5 nights in Aug 2025

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Nice amenities and people also accomodating
Stayed 1 night in Aug 2025

6/10 Okay

William, Saint john

Liked: Staff & service, property conditions & facilities
Perfect place to visit west Edmonton mall
Stayed 1 night in Aug 2025

10/10 Excellent

Kari

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love this hotel!

Everything about this hotel was perfect. The size of the rooms. The friendliest staff. Beds were comfy. Service was amazing.
Stayed 4 nights in Aug 2025

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accommodating staffs
Stayed 1 night in Aug 2025

10/10 Excellent

Kanza

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good but some days bathroom was not cleaned properly
Stayed 5 nights in Aug 2025

10/10 Excellent

Rosemarie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All excellent
Stayed 2 nights in Aug 2025