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Unique Suites Hotel

2.5 star property

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Photo gallery for Unique Suites Hotel

Outdoor dining
Restaurant
Lounge
Standard Room | Pillow-top beds, individually decorated, individually furnished, desk
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Breakfast included
  • Laundry
  • Parking included
  • Housekeeping

Explore the area

Map
920 W Lincoln Ave, Charleston, IL, 61920
  • Lantz Arena
    ‪2 min drive‬
  • Eastern Illinois University
    ‪3 min drive‬
  • Sarah Bush Lincoln Hospital
    ‪8 min drive‬

Room options

View all photos for Standard Room

Standard Room | Pillow-top beds, individually decorated, individually furnished, desk

Standard Room

  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | Pillow-top beds, individually decorated, individually furnished, desk

Standard Room

  • 21 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Unique Suites Hotel

Hotel with free breakfast, near Eastern Illinois University
A fitness centre, a seasonal outdoor pool and conference space are available at this hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, express check-out and wedding services. Housekeeping is available on request.
Unique Suites Hotel offers 77 air-conditioned accommodations, which are accessible via exterior corridors, and features a hairdryer and an iron/ironing board. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Charleston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Unique Suites Hotel. During your stay, you'll be within walking distance of Eastern Illinois University. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include meeting rooms, conference space and laundry facilities
  • On-site recreation includes a gym
  • 1.2 mi (2 km) from Eastern Illinois University and 22.2 mi (35.7 km) from Lake Shelbyville
Unique Suites Hotel offers its guests a fitness centre and a seasonal outdoor pool. Public spaces have free WiFi. Free breakfast is available daily. Event space at this hotel measures 4224 square feet (392 square metres) and includes conference space. The business-friendly Unique Suites Hotel also features a vending machine, laundry facilities, and express check-out. Self parking is free.

Smoking is allowed in designated areas at this Charleston hotel.

Guests are served a free continental breakfast daily from 6:30 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • ATM
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 4,224 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • 3 buildings
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open Sunday - Thursday (6:30 AM - 11:00 PM) and Friday - Saturday (6:30 AM - midnight)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests are required to contact this property by telephone 30 minutes prior to arrival to arrange check-in.

Renovations and closures

The following facilities will be closed during April, November, December, January, February and March:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Sunday - Thursday: 6:30 AM - 11:00 PM
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in October.
  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Unique Hotel Suites
Unique Suites
Unique Suites Charleston
Unique Suites Hotel
Unique Suites Hotel Charleston
Worthington Hotel Charleston
Unique Hotel Charleston
Unique Suites Hotel Hotel
Unique Suites Hotel Charleston
Unique Suites Hotel Hotel Charleston

Unique Suites Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 309 out of 649 reviews
Rating 8 - Good. 223 out of 649 reviews
Rating 6 - Okay. 74 out of 649 reviews
Rating 4 - Poor. 28 out of 649 reviews
Rating 2 - Terrible. 15 out of 649 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities
Customer service
Stayed 1 night in Mar 2025

6/10 Okay

Wendy

Travelled with family
Liked: Cleanliness, staff & service
The bar and restaurant that we’re always so much fun are now closed, very disappointing
Stayed 3 nights in Feb 2025

6/10 Okay

Erin

Travelled with family
Liked: Staff & service
Disliked: Amenities
The name says it is a hotel but this is a motel. After you check in you have to drive to a different building. The room itself was ok. Bed was not very comfortable Towels were thin & rough. The free breakfast was just coffee, juice, bagels, english muffins & yogurt.
Stayed 1 night in Feb 2025

6/10 Okay

Brad

Business traveller
Disliked: Staff & service
False advertisement, There is no restaurant or lounge. The complimentary breakfast is a joke. The room was clean
Stayed 4 nights in Feb 2025

4/10 Poor

Paul, Toledo

Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel....lackluster breakfast

Overall, my stay was great. The young lady at check was super friendly and nice! My room was clean and everything was in working order. The only thing that was upsetting was the breakfast. The only thing that was offered was bagels and cereal. Outside of the breakfast, I enjoyed my stay.
Stayed 1 night in Feb 2025

8/10 Good

Leanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Feb 2025

6/10 Okay

Danyelle A

Business traveller
Liked: Cleanliness, property conditions & facilities

Don't let the pictures fool you

Restaurant is closed. There's no coffee maker in the rooms. Breakfast is cereal and cheap pastries which is sad since they use the restaurant area and obviously have access to ways of providing some hot breakfast options. It is a quiet area. Staff was nice.
Stayed 3 nights in Feb 2025

6/10 Okay

Maynard

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jan 2025

8/10 Good

Peggy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely friendly, property was very clean, and it's the first time at a hotel the sheets smelled laundry fresh.
Stayed 1 night in Jan 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, staff is helpful and friendly. Great place to stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is great for stay couple nights, the only y miss is the bar, I used to travel few times to this hotel and have couple drinks . It is always is good stay.
Stayed 1 night in Jan 2025

4/10 Poor

Shelly, Lapeer

Travelled with family
Disliked: Staff & service, amenities
Not as described. Attached bar / restaurant was closed. Parking lot not plowed from a snow the previous day. Sidewalks not cleared either. Had to walk through 10 inches of snow to get to our room. Heat not on in room, it was 22 degrees outside so took a long time to warm it up. Continental breakfast didnt have many choices. Coffee was good though.
Stayed 1 night in Jan 2025

10/10 Excellent

Norman, Mundelein

Liked: Cleanliness, staff & service, property conditions & facilities
I am not a fan of hotels with exterior doors but this place was great. Staff was exceptional. Would recommend!
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Stayed 1 night in Dec 2024

6/10 Okay

David

Liked: Staff & service
Stayed 1 night in Dec 2024

6/10 Okay

Allison

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Easy to get to, great parking and staff and very clean.
Stayed 1 night in Dec 2024

8/10 Good

Patricia

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel was clean but walls are thin and we could hear guests in the rooms beside ours
Stayed 1 night in Dec 2024

8/10 Good

Amy

Knowing there are new owners I’m optimistic that there will be improvements and repairs. Doors need weather seals bad because of leakage. And bathroom fixtures leak. Looking forward to improvement. Will stay again
Stayed 2 nights in Nov 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Landra

Stayed 1 night in Nov 2024

10/10 Excellent

Julissa, Oak Lawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you. Great place to stay close to the university
Stayed 1 night in Nov 2024

8/10 Good

Markita

Liked: Cleanliness, staff & service, property conditions & facilities
I didnt like that the restaurant and bar wasn't open
Stayed 1 night in Nov 2024

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024