8/10 Good
Jake
Travelled with family
2 Sept 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great resort with a few minor issues
We stayed at the lodge which included access to additional areas of the resort such as multiple pools, yard games and the spa. Initial impression was great, friendly staff, hotel was clean and has a good layout. Lots of families and lots of people with dogs. Restaurant and bar had good quality food and drinks. Huge rave for how quiet it was in the room and hallways. Never heard outside noise despite it being a packed house.
A few minor issues. Asked staff about certain events and they weren’t knowledgeable about them and had to check their own website but still couldn’t elaborate. We stayed three nights and never had housekeeping show up to restock things such as coffee and toilet paper. When we left Monday morning at 6am there was one person working the front desk and he was also acting as the valet so it took a little longer than I would have liked to check out (kind of petty I know). I was also left disappointed Monday morning when the lobby had not been cleaned, the floors weren’t swept and there were takeout boxes left around that appeared to have been there from the night before.
For the price of the resort I would have expected those minor issues to have not come up. That being said, the resort is very nice, the facilities are very nice and the large pool area is great for families, get their early to get a spot as chairs go fast.
Jake
Stayed 3 nights in Aug 2025
