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Clarion Inn Elmira-Horseheads

2.5 star property

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Photo gallery for Clarion Inn Elmira-Horseheads

Lobby
Bar (on property)
Exterior
Lobby
Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
760 E Water St, Elmira, NY, 14901
  • Place, Chemung Valley History Museum
    ‪8 min walk‬
  • Place, Elmira College
    ‪20 min walk‬
  • Place, Mark Twain Study
    ‪7 min drive‬
  • Airport, Elmira, NY (ELM-Elmira - Corning Regional)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking

7.6 out of 10
Good
(41 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (1st Floor)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking (1st Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (1st Floor)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking (1st Floor)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (1st Floor)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking (1st Floor)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(12 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Double Beds, Non Smoking

7.2 out of 10
Good
(11 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Double Beds, Accessible, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Mobility & Hearing)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Double Beds, Accessible, Non Smoking (Mobility & Hearing)

  • Sleeps 4
  • 2 Double Beds

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About this property

Clarion Inn Elmira-Horseheads

Riverside hotel with 24-hour fitness centre and 24-hour business centre
This smoke-free hotel features an indoor pool, a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business centre and coffee/tea in a common area. Housekeeping is available on request.
Clarion Inn Elmira-Horseheads offers 149 accommodations with coffee/tea makers and a hairdryer. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Clarion Inn Elmira-Horseheads. During your stay, you'll be within walking distance of Elmira College. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy American cuisine while dining at Anthonys Restaurant
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a 24-hour gym
  • Just a 2-minute drive from Elmira College and a few minutes from Mark Twain Study
  • Pets welcome for a fee (restrictions apply)
Clarion Inn Elmira-Horseheads offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 4800 square feet (446 square metres) and includes conference space. The business-friendly Clarion Inn Elmira-Horseheads also features a vending machine, coffee/tea in common area, and laundry facilities. Free self parking is available.

This Elmira hotel is smoke free.

Anthonys Restaurant – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Anthonys Restaurant

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Wedding services

Business services

  • 24-hour business centre
  • 4,800 square feet of conference space
  • Meeting rooms

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Elmira Holiday Inn
Elmira Riverview Holiday Inn
Holiday Inn Elmira
Holiday Inn Elmira Riverview
Holiday Inn Elmira Riverview Hotel
Holiday Inn Riverview Elmira
Holiday Inn Riverview Hotel Elmira
Riverview Holiday Inn
Holiday Inn Elmira Riverview Hotel Elmira
Clarion Inn
Clarion Inn Elmira Horseheads
Holiday Inn Elmira Horseheads
Clarion Inn Elmira-Horseheads Hotel
Clarion Inn Elmira-Horseheads Elmira
Clarion Inn Elmira-Horseheads Hotel Elmira
Holiday Inn Elmira Horseheads an IHG Hotel

Clarion Inn Elmira-Horseheads Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 397 out of 1000 reviews
Rating 8 - Good. 289 out of 1000 reviews
Rating 6 - Okay. 160 out of 1000 reviews
Rating 4 - Poor. 85 out of 1000 reviews
Rating 2 - Terrible. 69 out of 1000 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

4/10 Poor

Yeimi

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Key cards would reset constantly....sink was clogged even after having someone de-clog which was uncomfortable and inconvenient. Bedding was smelly and there was no replenish of fresh towels or toiletries. Very disappointing
Stayed 2 nights in Oct 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Oct 2025

2/10 Terrible

Kelly

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not a safe hotel. Upon arrival the trainee & manager made a mistake with our keycard and sent us to a room full of other people’s belongings. Thankfully there was no one in the room at the moment as that could have easily lead to a physical altercation putting both my wife & I’s safety in jeopardy. This made us concerned for our own property when leaving the room. The manager brushed off our complaint as if it were not a big deal at all. We went out of the back of the building to sit at a picnic table. As some people looking for trouble approached we decided to head back inside. NOT A SINGLE CARDREADER ON THE ENTIRE BACKSIDE OF THE BUILDING WAS FUNCTIONAL. We had to walk completely around the building to get inside. If our safety had been in jeopardy we would not have been able to get back into the building in time. Other issues, a good portion of the tv channels were not working, the general atmosphere of the hotel is dark, gloomy and run down, and there was no breakfast. On top of all of this we checked out a day early because of the safety concerns and we paid for the second day which we did not stay only to have the hotel turn around and charge us $100 for having checked out early. This place is unsafe and managed very, very poorly.
Stayed 2 nights in Oct 2025

8/10 Good

John

Stayed 1 night in Oct 2025

10/10 Excellent

Khrystyna

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 2 nights in Oct 2025

6/10 Okay

Bonnie

Business traveller
Liked: Cleanliness
towel were great - very hot water - good room temp horrible resturant clean but very dated keys did not work - tried different keys no number on room
Stayed 1 night in Oct 2025

6/10 Okay

Stephen

Travelled with family
Facilities need serious upgrades. Carpet needs either deep cleaning or replacement. Housekeeping did not clean the room properly. When we check in, used soap bar left in the bathtub. Furniture are worn out. But staffers are very helpful. But rooms are quiet.
Stayed 2 nights in Oct 2025

8/10 Good

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights. Found the mattress and pillows were a bit too soft. Prefer more structured pillow. Mattress was bouncy and too soft. Other than that, room was clean & tidy. No issues with anything else.
Stayed 2 nights in Oct 2025

4/10 Poor

Toni

Business traveller, Travelled with partner
Disliked: Staff & service
Property was easy to enter with multiple entry. Room was made up clean but looking under chair cushion for change that dropped we discovered crumbs and pieces of crackers. Restaurant did not open on the Saturday we were there and the Sunday ordered a coffee to start which took 15 minutes and received a water instead. Staff was great at first but upon discovering an additional $75 charge on my card when called for clarification "joe" told me to dispute with my bank and hung up on me. Location though was great as their restaurant was a failure there were a lot of home style cafe nearby.
Stayed 2 nights in Oct 2025

6/10 Okay

Abeegail

Disliked: Cleanliness
Vbb
Stayed 1 night in Oct 2025

6/10 Okay

Paul

Liked: Property conditions & facilities, room comfort
did not visit the bar. Breakfast Sunday morning, no go. Staff to cook late arrival. No change of towels and such. Carpet need of shampooing. Ice machine downstair out of order. Mold in shower tub area. Needs some better cleanliness
Stayed 3 nights in Oct 2025

4/10 Poor

Connie

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
They gave us , 2 seniors carrying our luggage, a room literally at the far end of the building and told us to use the front door at the reception area. This is a very long walk. Next morning no bfast because the cook was running late. Meanwhile there were 3 people standing around at the front desk. Teamwork people!!!
Stayed 1 night in Oct 2025

6/10 Okay

Nancy

Stayed 2 nights in Oct 2025

4/10 Poor

Ariel

Stayed 2 nights in Oct 2025

10/10 Excellent

Ray

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, will stay again.
Stayed 2 nights in Oct 2025

2/10 Terrible

TOM

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Internet didn't work, room dirty, guest laundry not working AC system very noisy Made my skin crawl Couldn't wait to check out
Stayed 2 nights in Oct 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Christine

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was fine. The refrigerator didn't work. No one was ever at the desk. I had to wait 10 minutes to check in. Could only leave my keys to for check out. There was no one to report the fridge to. Room 148.
Stayed 2 nights in Oct 2025

4/10 Poor

Hasan

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
TV in room not working I was told maintenance will fix it tomorrow and I will be gone
Stayed 1 night in Oct 2025

6/10 Okay

Alyssa

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service
Affordable rooms. I wish a quick breakfast was more available even if I did have to pay; I didn’t have time for a restaurant-style breakfast with uncertain service. I don’t think high expectations apply to lower-priced rooms, but I think some level of care is appropriate: I was disappointed that the staff couldn’t even provide me with cutlery or a plate to use in my room. Pool was fun for kids.
Stayed 2 nights in Oct 2025

10/10 Excellent

Aries

Stayed 1 night in Oct 2025

6/10 Okay

Laura

Disliked: Cleanliness, staff & service, amenities
Laundry facility was closed. Many times there was no front desk attendant. Had to ring buzzer multiple times. Wait was often 10 minutes or more. Trash collection sat in the hallway for hours and smelled terrible. Dining was limited as was transportation. Room was okay, tv was new but very small. Bathroom was clean. No towel service for three days! Probably will not stay again.
Stayed 3 nights in Oct 2025

10/10 Excellent

William

Stayed 2 nights in Aug 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

4/10 Poor

Christine, Rochester

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025