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Best Western Plus Heritage Inn

2.5 star property

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Outdoor pool
Suite, 1 King Bed, Non Smoking, Balcony | Private kitchenette | Mini-fridge, microwave, coffee/tea maker
Reception
Suite, 1 King Bed, Non Smoking, Balcony | Premium bedding, desk, blackout curtains, iron/ironing board
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
1955 E 2nd St, Benicia, CA, 94510
  • Place, Benicia Fire Museum
    ‪15 min walk‬
  • Place, Benicia Capitol State Historic Park
    ‪18 min walk‬
  • Place, Benicia Clock Tower
    ‪3 min drive‬
  • Airport, Concord, CA (CCR-Buchanan Field)
    ‪15 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Balcony

Suite, 1 King Bed, Non Smoking, Balcony | Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Balcony

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Kitchenette

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Holiday Inn Express Benicia by IHG
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  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.3 out of 5, Excellent, 731 reviews
The price is €110
includes taxes & fees
10 May - 11 May
Holiday Inn Express Benicia by IHG

About this property

Best Western Plus Heritage Inn

Along with an outdoor pool, this smoke-free hotel has a fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a hot tub, coffee/tea in a common area and a business centre. Housekeeping is available on request.
Best Western Plus Heritage Inn offers 96 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. 50-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Benicia hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Best Western Plus Heritage Inn. During your stay, you'll be within walking distance of Benicia City Park. You'll find features such as free breakfast, free WiFi in public areas and free self-parking. Some of the pet-friendly amenities that this property offers include food and water bowls and an off-lead area.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a gym
  • 12 minutes on foot from Benicia City Park and a 1-minute drive from Benicia Capitol State Historic Park
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and an off-lead area
Best Western Plus Heritage Inn offers its guests an outdoor pool, a hot tub, and a fitness centre. Public spaces have free WiFi. Business amenities include a 24-hour business centre and meeting rooms. Free breakfast is served daily. Event space at this hotel measures 1044 square feet (97 square metres) and includes conference space. The business-friendly Best Western Plus Heritage Inn also features multilingual staff, a garden, and coffee/tea in common area. Free self parking is available.

This Benicia hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 7:00 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,044 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls and an off-lead area are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Cots (infant beds) are available for USD 20.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 40 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 20.0 per night
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 4 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Plus Heritage Benicia
Best Western Plus Heritage Inn Benicia
Benicia Best Western
Best Western Benicia
Best Western Plus Heritage
Best Western Heritage Hotel
Best Plus Heritage Benicia
Best Western Plus Heritage Inn Hotel
Best Western Plus Heritage Inn Benicia
Best Western Plus Heritage Inn Hotel Benicia

Best Western Plus Heritage Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 528 out of 1005 reviews
Rating 8 - Good. 321 out of 1005 reviews
Rating 6 - Okay. 98 out of 1005 reviews
Rating 4 - Poor. 36 out of 1005 reviews
Rating 2 - Terrible. 22 out of 1005 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly, they had a Lyft discount code for those going anywhere in Benicia and made some great recommendations for dinner. The room was clean and quiet.
Stayed 1 night in Nov 2025

8/10 Good

Melody

Stayed 2 nights in Dec 2025

10/10 Excellent

Rosendo

Stayed 1 night in Dec 2025

10/10 Excellent

Anthony, Reno

Stayed 1 night in Dec 2025

10/10 Excellent

Robert

The staff was very helpful and courteous
Stayed 7 nights in Dec 2025

10/10 Excellent

Connie, Lakewood

Liked: Cleanliness, property conditions & facilities
Comfortable and clean room. Staff was friendly and helpful. Breakfast was delish!
Stayed 2 nights in Dec 2025

10/10 Excellent

jeffrey

Liked: Cleanliness, staff & service, amenities
Everything was great
Stayed 4 nights in Dec 2025

10/10 Excellent

Paul

Stayed 1 night in Dec 2025

8/10 Good

Carisa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Great staff
Stayed 7 nights in Aug 2025

10/10 Excellent

Collin

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 6 nights in Dec 2025

8/10 Good

Aaron

Stayed 1 night in Dec 2025

6/10 Okay

mike

It was just ok
Stayed 2 nights in Nov 2025

8/10 Good

lorraine

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was clean, and the staff were nice. I enjoyed the breakfast options.
Stayed 2 nights in Nov 2025

8/10 Good

Raymond

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I was ready to give this property a top rating at the end of our stay but unfortunately, we encountered bed bugs in the room as we were getting our stuff ready to leave. This was the only real issue we had with the property, but this issue caused a huge inconvenience for us given now we had to take precautionary measures to make sure we didn't take any home. Other than this, some minor wear and tear, and mold in the bathroom, I'd say it was a decent stay.
Stayed 1 night in Nov 2025

10/10 Excellent

Summer

Liked: Cleanliness, amenities, property conditions & facilities
Staff is super nice and helpful. Breakfast is always pleasant and yummy. Perfect place to stay in town
Stayed 3 nights in Nov 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
friendly staff was super good.
Stayed 3 nights in Nov 2025

10/10 Excellent

Rachel, Visalia

Stayed 1 night in Nov 2025

8/10 Good

DONNA, San Bernardino

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2025

10/10 Excellent

Thomas

Stayed 1 night in Nov 2025

2/10 Terrible

Natalia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff, areas very clean. Unfortunately the eggs during the breakfast were burnt.
Stayed 1 night in Nov 2025

10/10 Excellent

Faith

Travelled with group
Liked: Cleanliness, staff & service, amenities
lad you had a great stay! What stood out - clean room, staff, amenities, or something else?*
Stayed 1 night in Nov 2025

10/10 Excellent

Gina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean area and the staff was kind. They extended my stay with no complications. The jacuzzi was nice and warm, as well.
Stayed 5 nights in Nov 2025

8/10 Good

Victor

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean. It was pretty quiet, which is great. Breakfast was nice.
Stayed 2 nights in Oct 2025

10/10 Excellent

ryan

Stayed 1 night in Nov 2025

8/10 Good

Eli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and Quiet
Stayed 1 night in Nov 2025