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Best Western Maple City Inn

2.5 star property

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Photo gallery for Best Western Maple City Inn

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, laptop workspace, blackout curtains, iron/ironing board
Standard Room, 1 Queen Bed, Accessible, Bathtub (with Sofabed) | Bathroom | Designer toiletries, hair dryer, towels
Free buffet breakfast
Indoor pool
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1 Canisteo Sq, Hornell, NY, 14843
  • Place, Hornell Erie Depot Museum
    ‪5 min walk‬
  • Place, Railhead Brewing Company
    ‪13 min walk‬
  • Place, Veterans Memorial Park
    ‪16 min walk‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking (with Sofabed)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Non Smoking (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for 2 queen beds, nonsmoking

A hotel room with two beds, a desk, and a chair.

2 queen beds, nonsmoking

  • Sleeps 4
  • Free Wi-Fi

View all photos for 1 King Bed, Nonsmoking

Desk, laptop workspace, blackout curtains, iron/ironing board

1 King Bed, Nonsmoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(27 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Best Western Maple City Inn

Along with an indoor pool, this smoke-free hotel has a fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, conference space and dry cleaning are on-site. Housekeeping is available once per stay.
Best Western Maple City Inn offers 62 air-conditioned accommodations with coffee/tea makers and designer toiletries. 40-inch flat-screen televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Best Western Maple City Inn. During your stay, you're just a quick walk from Hornell Erie Depot Museum. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast offered
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a 24-hour business centre and conference space
  • On-site recreation includes a gym
  • Within a 15-minute walk of Hornell Erie Depot Museum and Railhead Brewing Company
  • Dogs welcome for a fee
Best Western Maple City Inn offers its guests an indoor pool and a fitness centre. WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is available. The business-friendly Best Western Maple City Inn also features a vending machine, coffee/tea in common area, and complimentary newspapers in the lobby. Free self parking is available.

This Hornell hotel is smoke free.

Guests are served a free buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)

Business services

  • 24-hour business centre
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

More

  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per accommodation, per day, plus a deposit of USD 40 per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 40 per day
  • Pet fee: USD 40 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to midnight
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Hornell
Comfort Inn Hotel Hornell
Hornell Comfort Inn
Comfort Hotel Hornell
Comfort Inn Hornell Ny
Best Western Maple City Inn Hornell
Best Western Maple City Inn
Best Western Maple City Hornell
Best Western Maple City
Best Maple City Hornell
Best Western Maple City Inn Hotel
Best Western Maple City Inn Hornell
Best Western Maple City Inn Hotel Hornell

Best Western Maple City Inn Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 348 out of 773 reviews
Rating 8 - Good. 274 out of 773 reviews
Rating 6 - Okay. 88 out of 773 reviews
Rating 4 - Poor. 38 out of 773 reviews
Rating 2 - Terrible. 25 out of 773 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Steven

Liked: Property conditions & facilities
Rooms were clean and comfortable. Breakfast was pretty decent. Would stay again.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Great location.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Donald

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, the pool was warm, and the staff was helpful and friendly.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities
Friendly staff, clean room, comfortable bed
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Rachel Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Rita

Liked: Cleanliness, amenities
The room was clean, parking good and breakfast ok.
Stayed 1 night in Oct 2025
Verified

2/10 Terrible

Robert

Expedia! Hotel staff was great! My reservation kept getting declined due to virtual card.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facility.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Lillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is super friendly!!
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Marty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean, staff was friendly and the location was great.
Stayed 1 night in Feb 2025
Verified

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Nice spot, convenient restaurants, and amenities
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities
The stay at the Best Western in Hornell was Excellent. The rooms were spotless, the workers were pleasant and courteous and they made our stay special. Wish every hotel could be like this.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay.

The staff was super helpful. The breakfast was great. And the overall experience was wonderful.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great and clean place
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Yes
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet stay.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

James

Liked: Amenities
Very friendly staff and really nice pool.
Stayed 1 night in Aug 2023
Verified

8/10 Good

Pamela

Liked: Cleanliness, staff & service, amenities
The room was clean. The receptionist was friendly.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

CHIKKU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best stay
Stayed 1 night in Jun 2024
Verified

6/10 Okay

Yiu

Liked: Staff & service
Disliked: Amenities
This is an average hotel in the south side of town. You will find big supermarkets and better restaurants in the north side.
Stayed 1 night in Oct 2025
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in, clean, hospitable staff
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
My go to when I’m in the area. Always a great stay!
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Ezekiel

Liked: Cleanliness, staff & service, property conditions & facilities
Was a great hotel stay to come see my people at Alfred State College
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Joanna

Liked: Amenities
Great stay, rooms are very clean and comfortable, very friendly staff, Tracy is very attentive and welcomed us with fresh coffee when we arrived!
Stayed 1 night in May 2025

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