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Holiday Inn Auburn-Finger Lakes Region by IHG

3.0 star property

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Photo gallery for Holiday Inn Auburn-Finger Lakes Region by IHG

Indoor pool, pool loungers
In-room safe, desk, iron/ironing board, free cots/infant beds
Exterior
Exterior
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Room service
  • Bar
  • Laundry

Explore the area

View in a map
75 North St, Auburn, NY, 13021
  • Place, Willard Memorial Chapel
    ‪3 min walk‬
  • Place, Auburn Public Theater
    ‪5 min walk‬
  • Place, Auburn Community Hospital
    ‪14 min walk‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪38 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Accessible (Mobility, Roll-In Shower)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 Double Bed, Accessible (Mobility, Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(33 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(20 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Room amenity

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | In-room safe, desk, iron/ironing board, free cots/infant beds

Premium Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

Standard Room, 1 Queen Bed, Accessible (Mobility, Accessible Tub) | In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

7.6 out of 10
Good
(5 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 Bedroom

8.0 out of 10
Very good
(6 reviews)
  • 33 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Auburn-Finger Lakes Region by IHG

Hotel in Auburn with fitness centre and 24-hour business centre
An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business centre and a conference centre are on-site.
Holiday Inn Auburn-Finger Lakes Region by IHG offers 165 air-conditioned accommodations with a safe and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Auburn-Finger Lakes Region by IHG. During your stay, you're just a quick walk from Auburn Public Theater. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 10-minute walk of Auburn Public Theater and Willard Memorial Chapel
Holiday Inn Auburn-Finger Lakes Region by IHG offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 10000 square feet (929 square metres) and includes a conference centre. The business-friendly Holiday Inn Auburn-Finger Lakes Region by IHG also features a garden, complimentary newspapers in the lobby, and a fireplace in the lobby. Free self parking is available.

This 3-star Auburn hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Holiday Inn Auburn-Finger Lakes Region by IHG has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 4 to 18 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (10,000 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday and Sunday:
  • Restaurant
The following facilities are closed on Tuesday, Wednesday, Thursday, Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 4.00 to 18.00 per person
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Auburn-Finger Lakes
Holiday Inn Auburn-Finger Lakes
Holiday Inn Auburn-Finger Lakes Region
Holiday Inn Lakes Region
Holiday Inn Lakes Region Hotel
Holiday Inn Lakes Region Hotel Auburn-Finger
Auburn Holiday Inn
Holiday Inn Auburn - Finger Lakes Region Hotel Auburn
Holiday Inn Auburn - Finger Lakes Region NY
Holiday Inn Auburn-Finger Lakes Region Hotel

Holiday Inn Auburn-Finger Lakes Region by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 348 out of 749 reviews
Rating 8 - Good. 209 out of 749 reviews
Rating 6 - Okay. 93 out of 749 reviews
Rating 4 - Poor. 44 out of 749 reviews
Rating 2 - Terrible. 55 out of 749 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Kristen

Travelled with family and small children
Liked: Amenities
The hotel had the amenities needed however we had to wait almost two hours past check in for our rooms to be ready and one of our rooms smelled awful. The Staff were friendly and helpful and the Hotel was clean.
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

The plus's outweighed the negatives

Requested a king bed. Room had two double beds. No comfortable chair. Bathtub instead of a shower. All that said. The price was reasonable. Breakfast although it was not free was excellent and the hotel staff very friendly and welcoming. I would stay at this hotel again.
Stayed 1 night in Aug 2025

10/10 Excellent

Scott

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Franklin, E. Amherst

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Aug 2025

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
The staff members we encountered were very nice. The restaurant food was good. Everything was fine until I was about to take a shower. The tub was dirty.
Stayed 1 night in Aug 2025

10/10 Excellent

Joyce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room that I checked into had pluming issues with the bathtub. After I brought it to the attention of the staff on duty, she went above and beyond to relocate me and my daughter into another room. The entire front desk receptionist staff were very nice and helpful. I would definitely recommend this Holiday Inn to friends and family members.
Stayed 3 nights in Aug 2025

10/10 Excellent

Scott

Stayed 1 night in Aug 2025

10/10 Excellent

Scott

Liked: Property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great food and service and the rooms very clean and comfortable I will recommend and for sure I will stay there again
Stayed 2 nights in Aug 2025

10/10 Excellent

Francis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

RuthAnn

Liked: Cleanliness, staff & service
The room was okay, except for the backed up sink. The toilet was very short- my knees were above my waist, which made it hard to get up, after. Bed was okay, but I would have liked it to be firmer.
Stayed 1 night in Jul 2025

10/10 Excellent

Hanan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Shelley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Smile big and have fun.

We planned a family trip and thought it would be easier to stay at a hotel instead of having so many family members in one household. I am so pleased that we did so, even though it was an additional expense it was worth every penny. The kids had a blast swimming, they enjoyed telling the staff members about their day, and receiving a positive response back. Most important having breakfast for free (12 and under eat for breakfast free with a coupon the Holiday Inn provided us).The kids thought that was the best ever and they had several options to choose from, they loved the scrammed eggs with cheese. The room was very clean, the service was amazing, the staff was always helpful and acknowledged us every time we walked through or out of the door whether it was to welcome us or to tell us to have a great day. All around best experience ever. I am very happy we chose the Holiday Inn for our trip to Tennessee as well. Can't wait till September. A humongous thank you to all the staff members for making our trip a memorable one. Warm welcomes always make any trip an amazing trip.
Stayed 3 nights in Jul 2025

2/10 Terrible

Jatinna

Business traveller

I wouldn't ever stay there again.

The service was horrible, they never answered the phones. And when you went down to the front desk, no one was there.
Stayed 2 nights in Jul 2025

10/10 Excellent

Nancy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing! Beautiful hotel ! Lived the bar and restaurant, food was very good Kevin our bartender was great! Highly recommend!
Stayed 1 night in Jul 2025

6/10 Okay

Joann

Liked: Cleanliness, staff & service
All in all it was a nice stay. Location was close to everything. We booked the suite. The 2 issues we did have were that the air conditioners were very loud and the toilet was very low to the ground.
Stayed 4 nights in Jul 2025

6/10 Okay

jay

Travelled with partner
Liked: Staff & service
Disliked: Amenities
They only had one ice machine on the fifth floor and parking was terrible
Stayed 3 nights in Jul 2025

10/10 Excellent

Sandra

Stayed 1 night in Jul 2025

10/10 Excellent

Lindsey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable
Stayed 1 night in Jul 2025

8/10 Good

Marilyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I’m a difficult rater and also I did not make demands on staff. Bed was great. I had a good night’s sleep The room was not as sound proof from the pool noise as I would have liked. But, when the pool closed, no problem.
Stayed 1 night in Jul 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Experience

Had a great stay. Front desk was great and detailed things to do around the area! A really great stay. Only a couple of complaints about the room - the phone didn't seem to work -possible I wasn't using it correctly. The hinge on the room door is so tight that we could hardly get the door opened from either side. Room 443
Stayed 1 night in Jul 2025

10/10 Excellent

TAMMY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Return trip

As usual, we had an absolutely amazing stay. We were attending my son‘s college graduation. The staff were extremely kind and helpful.I would highly recommend this hotel.
Stayed 2 nights in May 2025

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

6/10 Okay

Lincoln

Travelled with family
Disliked: Amenities
It seems a little run-down. The fitness center is too small and too hot. There was a dirty band-aid on the floor of our bathroom when we checked in.
Stayed 2 nights in Jul 2025

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