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Holiday Inn Auburn-Finger Lakes Region by IHG

3.0 star property

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Photo gallery for Holiday Inn Auburn-Finger Lakes Region by IHG

Indoor pool, pool loungers
Exterior
Exterior
1 bedroom, in-room safe, desk, iron/ironing board
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Room service
  • Bar
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
75 North St, Auburn, NY, 13021
  • Auburn Public Theater
    ‪5 min walk‬
  • Auburn Community Hospital
    ‪14 min walk‬
  • Fingerlakes Mall
    ‪4 min drive‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪48 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

Standard Room, 1 Queen Bed, Accessible (Mobility, Accessible Tub) | 1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

7.6 out of 10
Good
(5 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(30 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed, Accessible (Mobility, Roll-In Shower)

1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 Double Bed, Accessible (Mobility, Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | 1 bedroom, in-room safe, desk, iron/ironing board

Premium Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Standard Room | Room amenity

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom

8.0 out of 10
Very good
(6 reviews)
  • 33 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(19 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Auburn-Finger Lakes Region by IHG

Hotel in Auburn with fitness centre and 24-hour business centre
An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business centre and a conference centre are on-site.
Holiday Inn Auburn-Finger Lakes Region by IHG offers 165 air-conditioned accommodations with a safe and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Auburn-Finger Lakes Region by IHG. During your stay, you're just a quick walk from Auburn Public Theater. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 10-minute walk of Auburn Public Theater and Willard Memorial Chapel
Holiday Inn Auburn-Finger Lakes Region by IHG offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 10000 square feet (929 square metres) and includes a conference centre. The business-friendly Holiday Inn Auburn-Finger Lakes Region by IHG also features a garden, complimentary newspapers in the lobby, and a fireplace in the lobby. Free self parking is available.

This 3-star Auburn hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Holiday Inn Auburn-Finger Lakes Region by IHG has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 4 to 18 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (10,000 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday and Sunday:
  • Restaurant
The following facilities are closed on Tuesday, Wednesday, Thursday, Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 4.00 to 18.00 per person
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Auburn-Finger Lakes
Holiday Inn Auburn-Finger Lakes
Holiday Inn Auburn-Finger Lakes Region
Holiday Inn Lakes Region
Holiday Inn Lakes Region Hotel
Holiday Inn Lakes Region Hotel Auburn-Finger
Auburn Holiday Inn
Holiday Inn Auburn - Finger Lakes Region Hotel Auburn
Holiday Inn Auburn - Finger Lakes Region NY
Holiday Inn Auburn-Finger Lakes Region Hotel

Holiday Inn Auburn-Finger Lakes Region by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 322 out of 700 reviews
Rating 8 - Good. 195 out of 700 reviews
Rating 6 - Okay. 86 out of 700 reviews
Rating 4 - Poor. 43 out of 700 reviews
Rating 2 - Terrible. 54 out of 700 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort

A perfectly fine place to stay

This was a fine hotel. It's an older building that's showing its age in places, but it's kept well. The open pool area makes the whole building a bit humid, which I think is to blame for the carpet in my room feeling a bit damp all the time. The hotel breakfast is not complimentary, and it's not fast - I think they should give up on the made-to-order concept and just serve a complimentary buffet-style breakfast like most other hotels of this caliber. Other than that, it was a perfectly fine place to stay for a work trip and I would return provided the price is competitive. The location is near downtown where there are a number of great restaurants. Ample parking, but not necessarily close to your preferred door unless you get lucky.
Stayed 5 nights in May 2025

10/10 Excellent

Darrell

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Rich

Liked: Cleanliness, staff & service
Very noisy
Stayed 1 night in May 2025

10/10 Excellent

Shaun

Stayed 1 night in Apr 2025

8/10 Good

Nimmy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very helpful. Hotel is nice but a little worn, such as rust in the shower. 2 Queen room cramped but lots of shelves and table space to put things on and many charging plugs
Stayed 3 nights in May 2025

8/10 Good

Emily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nikole was amazing!! Incredibly helpful and also knowledgeable about the area.
Stayed 1 night in Apr 2025

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property nice staff
Stayed 2 nights in Apr 2025

6/10 Okay

Janene

Travelled with family, Business traveller
Liked: Staff & service
Overpriced. The ONLY thing that was remarkable was the staff, everyone I interacted with was quite wonderful. Everything else was sub-par. Dinner menu at the “restaurant” was minimal at best. Free WiFi with stay? I shut my WiFi off because everything buffered while using it. Yes, you have local cable, but it’s 2025 and no Smart TV? Bathtub had hair in it when we checked in. I paid LESS for a stay 2 weeks ago with another company in a similar town, had a suite, kitchenette, bedroom, living room and huge bathroom. Restaurant menu for lunch & dinner was elaborate, breakfast was included and was MTO or buffet style, or a mix of both. Not sure how this establishment can justify the price.
Stayed 1 night in Apr 2025

8/10 Good

Cole

Stayed 1 night in Apr 2025

6/10 Okay

Riptack

Property was fine.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Peter, New Britain

Stayed 1 night in Apr 2025

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room. Pool is a plus but everyone can watch you since it’s in middle of hotel.
Stayed 1 night in Mar 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Pat, Indianapolis

Liked: Cleanliness, staff & service, property conditions & facilities
Very personable staff
Stayed 1 night in Apr 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

Miroslava

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

peter

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
we had a great stay, but there was NO hot water.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Jan 2025

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Mar 2025

10/10 Excellent

Amylynn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Tito

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lady who checked us in was efficient and very nice. 2 housekeepers up on our floor were friendly as well. Thank you ladies.
Stayed 1 night in Mar 2025

6/10 Okay

patricia, norwich

Liked: Cleanliness
Stayed 2 nights in Mar 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

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Flights

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