2/10 Hirveä
Sara
7.12.2025
Huonoa: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
We were not able to check-in on time - reason given was that housekeeping had not “signed off” yet. Made us late to an event as we were on a tight schedule. Once in our room, the floor in the bathroom and counters of the sink were all wet. We were only given 2 total towels for a two-night stay for 2 people. The window was broken making it drafty and loud. There was never hot water - shower or sink - it barely got luke warm. The hallways smelled like a combination of weed and a strong “deodorizer” trying to mask it. Our room was on the second floor - the people above us sounded like they were moving furniture and stomping around for hours. Across the hall, there were two rooms that were loud and obnoxious, with yelling/screaming, music, slamming doors, and running in the halls until 4am. On the second night, we were woken up at 5am with pounding on the door telling us to evacuate with no explanation. We were displaced for over a half hour, finally given the all clear - and still did not get an explanation to what happened or even just an apology from staff. We weren’t at the room much and only needed it to shower and sleep - neither of which we did much of.
Sara
Yöpyi 2 yötä joulukuussa 2025
