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Best Western Plus CHC Florence

4.0 star property

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Photo gallery for Best Western Plus CHC Florence

Buffet
Property entrance
Combined shower/bathtub, free toiletries, hair dryer, bathrobes
Lobby sitting area
Executive Room, Multiple Beds | Down duvets, minibar, in-room safe, desk

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Parking included
  • Pet-friendly
  • Room service

Explore the area

View in a map
Via Francesco Baracca, 199/A, Florence, FI, 50127
  • Place, Piazza di Santa Maria Novella
    ‪6 min drive‬
  • Place, Cathedral of Santa Maria del Fiore
    ‪9 min drive‬
  • Place, Ponte Vecchio
    ‪11 min drive‬
  • Airport, Florence (FLR-Peretola)
    ‪17 min walk‬

Room options

View all photos for Standard Room, 1 Single Bed

Down duvets, minibar, in-room safe, desk

Standard Room, 1 Single Bed

8.0 out of 10
Very good
(1 review)
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Room, 1 Double Bed (Bed is French Bed)

Down duvets, minibar, in-room safe, desk

Classic Room, 1 Double Bed (Bed is French Bed)

8.4 out of 10
Very good
(8 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Queen Bed

Down duvets, minibar, in-room safe, desk

Classic Room, 1 Queen Bed

8.6 out of 10
Excellent
(21 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 2 Single Beds

Down duvets, minibar, in-room safe, desk

Classic Room, 2 Single Beds

8.8 out of 10
Excellent
(13 reviews)
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Classic Room, Multiple Beds

Down duvets, minibar, in-room safe, desk

Classic Room, Multiple Beds

8.6 out of 10
Excellent
(10 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Family Room, Multiple Beds

Down duvets, minibar, in-room safe, desk

Family Room, Multiple Beds

7.8 out of 10
Good
(11 reviews)
  • 22 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Executive Room, Multiple Beds

Down duvets, minibar, in-room safe, desk

Executive Room, Multiple Beds

7.2 out of 10
Good
(7 reviews)
  • 22 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Standard Apartment, 2 Bedrooms

Standard Apartment, 2 Bedrooms | Down duvets, minibar, in-room safe, desk

Standard Apartment, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 2 bedrooms
  • Sleeps 6
  • 5 Single Beds

Apartment

  • Sleeps 6

Classic Double Room

  • Sleeps 2

Classic Queen Room

  • Sleeps 2

View all photos for Classic Twin Room

Down duvets, minibar, in-room safe, desk

Classic Twin Room

  • Sleeps 2

Classic One Queen and One Single Room

  • Sleeps 3

View all photos for Single Room

Down duvets, minibar, in-room safe, desk

Single Room

  • Sleeps 1

View all photos for Family Room

Down duvets, minibar, in-room safe, desk

Family Room

  • Sleeps 4

View all photos for Executive Room

Down duvets, minibar, in-room safe, desk

Executive Room

  • Sleeps 4

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About this property

Best Western Plus CHC Florence

Pet-friendly hotel connected to the convention centre in Florence with free parking
Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Other amenities include 24-hour room service, concierge services and dry cleaning.
Best Western Plus CHC Florence offers 73 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Beds feature down duvets. 26-inch Smart televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and bidets.

This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Best Western Plus CHC Florence. During your stay, you'll be connected to the convention centre and within walking distance of Cascine Park. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 10 minutes by car from Cathedral of Santa Maria del Fiore and 10 minutes from Uffizi Gallery
  • Pets welcome for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Best Western Plus CHC Florence. The hotel can provide concierge services and limo/town car service. Limited free parking is available on a first-come, first-served basis.

This 4-star Florence hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Hotel Nord Florence – This diner serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free uncovered self parking on site
  • Limited on-site parking (max 7 spaces per unit)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 10 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Hotel Nord Florence

Things to do

  • Private wine tours
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 1969
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 26-inch smart TV with premium cable channels

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per day
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 10 for adults and from EUR 10 for children
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Special Protection (Best Western Italy)
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT048017A1B6GJC9C8
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 15 May to 15 October.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Florence Nord
Best Western Plus CHC Florence Hotel
Nord Hotel Florence
Nord Florence Hotel
Best Western Plus CHC Hotel
Best Western Plus CHC
Plus Chc Florence Florence
Best Western Plus CHC Florence Hotel
Best Western Plus CHC Florence Florence
Best Western Plus CHC Florence Hotel Florence

Best Western Plus CHC Florence Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 279 out of 764 reviews
Rating 8 - Good. 258 out of 764 reviews
Rating 6 - Okay. 124 out of 764 reviews
Rating 4 - Poor. 61 out of 764 reviews
Rating 2 - Terrible. 42 out of 764 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Mohammad

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There were bugs in the room which was a big turn off to us. Moreover, the lobby and hallways had a bad smell. The staff were helpful and professional, though.
Stayed 3 nights in Jul 2025

10/10 Excellent

Barbara

Liked: Cleanliness, amenities, property conditions & facilities
Staff were friendly and provided assistance quickly. Good breakfast for the money
Stayed 3 nights in Jun 2025

8/10 Good

Cole, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Mudar

Stayed 3 nights in Jul 2025

10/10 Excellent

Ami

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It was a great property which was close to restaurants and train stations as well as airports
Stayed 2 nights in Jul 2025

10/10 Excellent

Li

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice to stay in Best Western Plus. Felt so good that they have laundry service, good breakfast.
Stayed 2 nights in Jun 2025

6/10 Okay

Zenaida

Travelled with family
Liked: Staff & service
The rooms has a smell, really good coffee
Stayed 1 night in Jun 2025

6/10 Okay

Obdula

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Piotr, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Great pizza place and local kitchen 2mn walk
Stayed 1 night in Jun 2025

4/10 Poor

Karen

Disliked: Cleanliness, property conditions & facilities, room comfort
No aor conditioning. Poor even for an airport hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Luis

Stayed 1 night in Jun 2025

8/10 Good

Vicki

Travelled with family
Close to airport. Cleanliness of room.
Stayed 1 night in May 2025

8/10 Good

Teresa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had an executive suite to accommodate our family size, parents and two kids, it was very cramped and expensive for the price paid. The staff were friendly and helpful with recommendations around the area.
Stayed 3 nights in May 2025

2/10 Terrible

Kimberly

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
This place is NOT as advertised. They have no shuttle services. They are not 6 minutes from Santa Maria Novella. We also booked a classic twin bed room- we were ensured we’d have separate bedding and we did not even upon request. If you’re only looking to be here for its proximity to the airport it’s fine, otherwise everything else about this place is mediocre and a scam at best.
Stayed 2 nights in May 2025

8/10 Good

Wynel

Stayed 1 night in May 2025

2/10 Terrible

Kathryn

Stayed 1 night in May 2025

2/10 Terrible

BILLIE

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

The cluster

I need a full refund for Florence. The first evening we checked in, the electricity went out for the whole hotel. They said the would have it fixed shortly. We left to eat and returned and still no electricity. No air conditioning, lights or Tv. The elevator was out so we had to climb 5 stories to our room. They said fixed by midnight. Not happening. In the morning we couldn’t shower in the dark . We requested help down 5 flights of stairs with our 8 bags. They never came to help. I’m 74 with a heart attack and 3 stents. My sister in law is 69 and open heart surgery. We carried our bags down 5 flights of stairs. The charged a city tax that they didn’t refund and since they didn’t speak hardly any English, they couldn’t find or help or recommend another hotel. We wasted a full day out of our 2 in Florence because of this mess. I need a full refund for the Florence portion including the city tax. And a large credit for future stays.
Stayed 2 nights in May 2025

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean & convenient hotel for short stay before early morning flight from Florence. Bonus that they had a decent restaurant so we didn’t have to go looking for food.
Stayed 1 night in May 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service, clean, friendly Good location
Stayed 1 night in May 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and the room was quite cute. It was clean and very quiet. There were blackout curtains and a full sized bath. I would highly suggest staying here.
Stayed 2 nights in May 2025

6/10 Okay

SCOTT

Stayed 1 night in May 2025

10/10 Excellent

Maris

Travelled with partner
Liked: Cleanliness, amenities
Great staff
Stayed 1 night in May 2025

2/10 Terrible

Blesilda

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
There was a power outage in the building all night and was poorly handled by management. No assistance was given. No running water or bottled water provided. Made our stay very distressing.
Stayed 2 nights in May 2025

2/10 Terrible

Ran

Disliked: Cleanliness, property conditions & facilities
This hotel is very old, definitely not 4 stars looking! When we arrived, the power for the whole building was out until the next day.
Stayed 1 night in May 2025

8/10 Good

Marios

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfectly serviceable hotel by the airport. They did a good job bring the rooms up to date, even though they still need to make some changes like the wardrobes, and perhaps using more timeless colours on the walls. More importantly though, the windows need to be replaced as they allow for quite a bit of noise to come in. Other than that, the staff are friendly and the rooms are clean and comfortable .
Stayed 1 night in May 2025